Civic Intelligence

Better Business Bureau of Asheville/Wnc Inc

990 • Fiscal year 2014 • EIN 56-0960341

Jan 01, 2014 to Dec 31, 2014 • Filed on May 13, 2015

Organization ProfileWWW.ASHEVILLE.BBB.ORG
Building 1 Executive ParkRoom/Suite 112Asheville, NC 28801

(828) 253-7222

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

68th percentile

0.06x

Higher debt load relative to assets than 68% of similar nonprofits.

2014 filings • 501(c)6 • <$500k nonprofits • Source year 2014

Liabilities / Revenue

75th percentile

0.08x

Higher debt load relative to revenue than 75% of similar nonprofits.

2014 filings • 501(c)6 • <$500k nonprofits • Source year 2014

Net Margin

14th percentile

-17%

Higher net margin than 14% of similar nonprofits.

2014 filings • 501(c)6 • <$500k nonprofits • Source year 2014

Top Officer Pay

92nd percentile

$71,108

Higher top officer pay than 92% of similar nonprofits.

Top officer pay equals 24.5% of source-year revenue.

2014 filings • 501(c)6 • <$500k nonprofits • Source year 2014

Asset Growth

24th percentile

-11%

Faster asset growth than 24% of similar nonprofits.

2014 filings • 501(c)6 • <$500k nonprofits • Annualized from 2013 to 2014

Revenue Growth

34th percentile

-5.4%

Faster revenue growth than 34% of similar nonprofits.

2014 filings • 501(c)6 • <$500k nonprofits • Annualized from 2013 to 2014

Balance Sheet
Liabilities / Assets68th percentile

Assets

Down

$396,021

Down $48,997 (-11%) from 2013

Net Assets

Down

$372,980

Down $49,420 (-12%) from 2013

Liabilities

Up

$23,041

Up $423 (+1.9%) from 2013

Revenue And Expenses
Liabilities / Revenue75th percentileNet Margin14th percentile

Revenue

Down

$289,715

Down $16,444 (-5.4%) from 2013

Expenses

Up

$339,135

Up $13,268 (+4.1%) from 2013

Net Income

Down

-$49,420

Down $29,712 (-151%) from 2013

Historical Trend

Balance Sheet Trend

Asset Growth24th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$600K$400K$200K$0Assets 2011: $527,948Liabilities 2011: $42,155Net Assets 2011: $485,7932011Assets 2012: $481,927Liabilities 2012: $39,819Net Assets 2012: $442,1082012Assets 2013: $445,018Liabilities 2013: $22,618Net Assets 2013: $422,4002013Assets 2014: $396,021Liabilities 2014: $23,041Net Assets 2014: $372,9802014Assets 2015: $366,728Liabilities 2015: $23,159Net Assets 2015: $343,5692015Assets 2016: $245,043Liabilities 2016: $3,011Net Assets 2016: $242,0322016

Highlighted filing

2014

Assets$396,021
Liabilities$23,041
Net Assets$372,980
Open 2014 Filing

Operations Trend

Revenue Growth34th percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$600K$400K$200K$0-$200KExpenses 2011: $343,9562011Revenue 2012: $310,009Expenses 2012: $337,006Net Income 2012: -$26,9972012Revenue 2013: $306,159Expenses 2013: $325,867Net Income 2013: -$19,7082013Revenue 2014: $289,715Expenses 2014: $339,135Net Income 2014: -$49,4202014Revenue 2015: $285,512Expenses 2015: $314,923Net Income 2015: -$29,4112015Revenue 2016: $306,487Expenses 2016: $408,024Net Income 2016: -$101,5372016

Highlighted filing

2014

Revenue$289,715
Expenses$339,135
Net Income-$49,420
Open 2014 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2014 to Dec 31, 2014
Signed
May 13, 2015
Return Version
2014v5.0
Gross Receipts
$289,715
Mission and Program Overview

Mission

Provides asheville & western north carolina with factual information concerning businesses & charities, promotes consumer education, and mediates & arbitrates disputes between buyers and sellers.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$297,385$349,025▲ $51,640
Cash and Non-Interest-Bearing Accounts$131,104$34,910▼ $96,194
Accounts Receivable$12,645$10,479▼ $2,166
Land, Buildings, and Equipment, Net$3,884$1,607▼ $2,277
Total Assets$445,018$396,021▼ $48,997
Liabilities
Deferred Revenue$13,075$14,176▲ $1,101
Accounts Payable and Accrued Expenses$6,543$5,865▼ $678
Other Liabilities$3,000$3,000→ $0
Total Liabilities$22,618$23,041▲ $423
Net Assets / Fund Balance
Unrestricted Net Assets$422,400$372,980▼ $49,420
Total Net Assets Fund Balance$422,400$372,980▼ $49,420
Total Liabilities and Net Assets / Fund Balance$445,018$396,021▼ $48,997

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$1,607$31,664$33,271
Compensation and Service Providers
Top Officer Pay92nd percentile

Employees

NameTitleBaseOtherTotal
Norma MesserPresident/se$67,083$4,025$71,108

Board Members and Trustees

NameTitle
Craig MadisonChairman
Bill ArledgeDirector
Bill GroceDirector
Bob RobertsDirector
Charles HarrellDirector
Chuck WorrellDirector
Darryl HartDirector
Don HolderDirector
George W MorosaniDirector
Glenn W WilcoxDirector
James StickneyDirector
Joe McguireDirector
John ParkerDirector
Jon FeichterDirector
Josh HoustonDirector
Kathy HoyleDirector
Kemper W BrownDirector
Kevin JacksonDirector
Kevin WellsDirector
Nathaniel Cannady IiiDirector
Patricia GrimesDirector
Wanda ProffittDirector
Will DavisDirector
Christopher Fox1st Vice CHA
Jamie Blue2nd Vice CHA
Carl TwiggTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$271,652
Program Service Revenue
$1,205
Investment Income
$2,325
Other Revenue
$14,533
Change in Net Assets
$-49,420

Audited Revenue Reconciliation

Revenue per Audited Statements
$289,715
Total Revenue per Audited Statements
$289,715
Total Revenue per Form 990
$289,715
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$170,954
Salaries, Compensation, and Employee Benefits$168,181
Total Fundraising Expense$48,086
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Current Officers, Directors, Trustees, and Key Employees$59,704$7,379-$67,083
Other Salaries and Wages$57,607$7,120-$64,727
Occupancy$24,442$1,840-$26,282
Other Employee Benefits$17,531$2,167-$19,698
Information Technology$13,632$1,026-$14,658
All Other Expenses$12,240$161-$12,401
Payroll Taxes$9,362$1,157-$10,519
Other Expenses$8,346$628$48,086$8,974
Office Expenses$7,854$18-$7,872
Pension Plan Contributions$5,477$677-$6,154
Conferences and Meetings$4,424--$4,424
Insurance-$3,265-$3,265
Fees for Services Accounting-$2,600-$2,600
Depreciation Depletion$2,117$159-$2,276
Travel$354--$354
Total Functional Expenses$252,008$39,041$48,086$339,135

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$339,135
Total Expenses per Audited Statements$339,135
Total Expenses per Form 990$339,135
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Comp$3,000
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“The presdient and treasurer of the organization review the form 990 before it is submitted.”

Form 990, Page 6, Part VI, Line 12C

“Bbb is a small organization which has had no instances of non-compliance with this policy.”

Form 990, Page 6, Part VI, Line 19

“Form 990, audit reports and all other governing documents are made available to the public upon request.”

Filing and Contact Details

Filer

Filer Name
Better Business Bureau of
EIN
56-0960341
Address
BUILDING 1 EXECUTIVE PARK, ROOM/SUITE 112, ASHEVILLE, NC 28801

Signing Officer

Name
Norma Messer
Title
President
Signed
2015-05-13

Organization Details

Voting Board Members
27
Independent Board Members
26
Employees
5
Volunteers
20

Preparer

Firm
Gould Killian CPA Group Pa
Address
100 COXE AVE, ASHEVILLE, NC 28801-2354
Preparer
Harold C Cole CPA
Phone
8282580363
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

“Provides asheville & western north carolina with factual information concerning businesses & charities, promotes consumer education, and mediates & arbitrates disputes between buyers and sellers.”

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IRS990/Form990PartVIISectionAGrp/TitleTxt3TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt41ST VICE CHA
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt112ND VICE CHA
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt19DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt23DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt24DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt25DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt26PRESIDENT/SE
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IRS990/GrossReceiptsAmt0289715
IRS990/GroupReturnForAffiliatesInd0false
IRS990/IncludeFIN48FootnoteInd0false
IRS990/IndependentAuditFinclStmtInd0true
IRS990/IndependentVotingMemberCnt026
IRS990/IndoorTanningServicesInd0false
IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InformationTechnologyGrp/ManagementAndGeneralAmt01026
IRS990/InformationTechnologyGrp/ProgramServicesAmt013632
IRS990/InformationTechnologyGrp/TotalAmt014658
IRS990/InsuranceGrp/ManagementAndGeneralAmt03265
IRS990/InsuranceGrp/TotalAmt03265
IRS990/InvestmentIncomeGrp/ExclusionAmt02325
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt02325
IRS990/InvestmentInJointVentureInd0false
IRS990/IRPDocumentCnt05
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt031664
IRS990/LandBldgEquipBasisNetGrp/BOYAmt03884
IRS990/LandBldgEquipBasisNetGrp/EOYAmt01607
IRS990/LandBldgEquipCostOrOtherBssAmt033271
IRS990/LoanOutstandingInd0false
IRS990/LocalChaptersInd0false
IRS990/MaterialDiversionOrMisuseInd0false
IRS990/MembershipDuesAmt0271652
IRS990/MembersOrStockholdersInd0false
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd0true
IRS990/MinutesOfGoverningBodyInd0true
IRS990/MissionDesc0PROVIDES ASHEVILLE & WESTERN NORTH CAROLINA WITH FACTUAL INFORMATION CONCERNING BUSINESSES & CHARITIES, PROMOTES CONSUMER EDUCATION, AND MEDIATES & ARBITRATES DISPUTES BETWEEN BUYERS AND SELLERS.
IRS990/MoreThan5000KToIndividualsInd0false
IRS990/MoreThan5000KToOrgInd0false
IRS990/NetAssetsOrFundBalancesBOYAmt0422400
IRS990/NetAssetsOrFundBalancesEOYAmt0372980
IRS990/NondeductibleContributionsInd0false
IRS990/OccupancyGrp/ManagementAndGeneralAmt01840
IRS990/OccupancyGrp/ProgramServicesAmt024442
IRS990/OccupancyGrp/TotalAmt026282
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt018
IRS990/OfficeExpensesGrp/ProgramServicesAmt07854
IRS990/OfficeExpensesGrp/TotalAmt07872
IRS990/OfficerMailingAddressInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501cInd0X
IRS990/OrganizationFollowsSFAS117Ind0X
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt02167
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt017531
IRS990/OtherEmployeeBenefitsGrp/TotalAmt019698
IRS990/OtherExpensesGrp/Desc0NEW MEMBER COMMISSIONS
IRS990/OtherExpensesGrp/Desc1TEMPORARY SERVICES
IRS990/OtherExpensesGrp/Desc2DUES AND SUBSCRIPTIONS
IRS990/OtherExpensesGrp/Desc3TELEPHONE
IRS990/OtherExpensesGrp/FundraisingAmt048086
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt010844
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt1628
IRS990/OtherExpensesGrp/ProgramServicesAmt026091
IRS990/OtherExpensesGrp/ProgramServicesAmt12827
IRS990/OtherExpensesGrp/ProgramServicesAmt28346
IRS990/OtherExpensesGrp/TotalAmt048086
IRS990/OtherExpensesGrp/TotalAmt126091
IRS990/OtherExpensesGrp/TotalAmt213671
IRS990/OtherExpensesGrp/TotalAmt38974
IRS990/OtherLiabilitiesGrp/BOYAmt03000
IRS990/OtherLiabilitiesGrp/EOYAmt03000
IRS990/OtherRevenueMiscGrp/Desc0ONLINE WEB LINK INCOME
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt014533
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt014533
IRS990/OtherRevenueTotalAmt014533
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt07120
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt057607
IRS990/OtherSalariesAndWagesGrp/TotalAmt064727
IRS990/PartialLiquidationInd0false
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt01157
IRS990/PayrollTaxesGrp/ProgramServicesAmt09362
IRS990/PayrollTaxesGrp/TotalAmt010519
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt0677
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt05477
IRS990/PensionPlanContributionsGrp/TotalAmt06154
IRS990/PoliticalCampaignActyInd0false
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/Desc0MEMBER ONLINE FEES
IRS990/ProgramServiceRevenueGrp/ExclusionAmt01205
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt01205
IRS990/ProhibitedTaxShelterTransInd0false
IRS990/PYContributionsGrantsAmt0287334
IRS990/PYInvestmentIncomeAmt06220
IRS990/PYOtherExpensesAmt0156549
IRS990/PYOtherRevenueAmt011625
IRS990/PYProgramServiceRevenueAmt0980
IRS990/PYRevenuesLessExpensesAmt0-19708
IRS990/PYSalariesCompEmpBnftPaidAmt0169318
IRS990/PYTotalExpensesAmt0325867
IRS990/PYTotalRevenueAmt0306159
IRS990/ReconcilationRevenueExpnssAmt0-49420
IRS990/RegularMonitoringEnfrcInd0true
IRS990/RelatedEntityInd0true
IRS990/RelatedOrganizationCtrlEntInd0false
IRS990/ReportInvestmentsOtherSecInd0false
IRS990/ReportLandBuildingEquipmentInd0true
IRS990/ReportOtherAssetsInd0false
IRS990/ReportOtherLiabilitiesInd0true
IRS990/ReportProgramRelatedInvstInd0false
IRS990/SavingsAndTempCashInvstGrp/BOYAmt0297385
IRS990/SavingsAndTempCashInvstGrp/EOYAmt0349025
IRS990/ScheduleBRequiredInd0false
IRS990ScheduleD/EquipmentGrp/BookValueAmt01607
IRS990ScheduleD/EquipmentGrp/DepreciationAmt031664
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt033271
IRS990ScheduleD/ExpensesSubtotalAmt0339135
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt03000
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0DEFERRED COMP
IRS990ScheduleD/RevenueSubtotalAmt0289715
IRS990ScheduleD/TotalBookValueLandBuildingsAmt01607
IRS990ScheduleD/TotalExpensesPerForm990Amt0339135
IRS990ScheduleD/TotalLiabilityAmt03000
IRS990ScheduleD/TotalRevenuePerForm990Amt0289715
IRS990ScheduleD/TotalRevEtcAuditedFinclStmtAmt0289715
IRS990ScheduleD/TotExpnsEtcAuditedFinclStmtAmt0339135
IRS990/ScheduleJRequiredInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0PROVIDES ASHEVILLE & WESTERN NORTH CAROLINA WITH FACTUAL INFORMATION CONCERNING BUSINESSES & CHARITIES, PROMOTES CONSUMER EDUCATION, AND MEDIATES & ARBITRATES DISPUTES BETWEEN BUYERS AND SELLERS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE PRESDIENT AND TREASURER OF THE ORGANIZATION REVIEW THE FORM 990 BEFORE IT IS SUBMITTED.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2BBB IS A SMALL ORGANIZATION WHICH HAS HAD NO INSTANCES OF NON-COMPLIANCE WITH THIS POLICY.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3FORM 990, AUDIT REPORTS AND ALL OTHER GOVERNING DOCUMENTS ARE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990 - ORGANIZATION'S MISSION
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 19
IRS990ScheduleR/AssetExchangeInd0false
IRS990ScheduleR/AssetPurchaseFromOtherOrgInd0false
IRS990ScheduleR/AssetSaleToOtherOrgInd0false
IRS990ScheduleR/DivRelatedOrganizationInd0false
IRS990ScheduleR/GiftGrntCapContriFromOthOrgInd0false
IRS990ScheduleR/GiftGrntOrCapContriToOthOrgInd0false
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/ControlledOrganizationInd0false
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/DirectControllingNACd0N/A
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/DisregardedEntityName/BusinessNameLine1Txt0BETTER BUSINESS BUREAU EDUCATION FO
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/EIN0591726606
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/ExemptCodeSectionTxt0501C3
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/LegalDomicileStateCd0NC
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/PrimaryActivitiesTxt0CONSUMER E
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/PublicCharityStatusTxt010
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/USAddress/AddressLine1Txt0BUILDING 1 EXECUTIVE PARK
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/USAddress/CityNm0ASHEVILLE
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/USAddress/StateAbbreviationCd0NC
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/USAddress/ZIPCd028801

Document Assets

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Filings

Displayed year

2014 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$396,021
Liabilities
$23,041
Net assets
$372,980
Revenue
$289,715
Expenses
$339,135
Net income
-$49,420
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2016Detailed filing. Detailed filing data is available for this year.$2.45$0.03$2.42$3.06$4.08$1.02
2015Detailed filing. Detailed filing data is available for this year.$3.67$0.23$3.44$2.86$3.15$0.29
2014Detailed filing. Detailed filing data is available for this year.$3.96$0.23$3.73$2.90$3.39$0.49
2013Detailed filing. Detailed filing data is available for this year.$4.45$0.23$4.22$3.06$3.26$0.20
2012Summary only. Only limited summary data is available for this year.$4.82$0.40$4.42$3.10$3.37$0.27
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.28$0.42$4.86$3.44