Civic Intelligence

Better Business Bureau of Asheville/Wnc Inc

990 • Fiscal year 2013 • EIN 56-0960341

Jan 01, 2013 to Dec 31, 2013 • Filed on May 12, 2014

Organization ProfileWWW.ASHEVILLE.BBB.ORG
Building 1 Executive ParkRoom/Suite 112Matthews, NC 28801

(828) 253-7222

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

67th percentile

0.05x

Higher debt load relative to assets than 67% of similar nonprofits.

2013 filings • 501(c)6 • <$500k nonprofits • Source year 2013

Liabilities / Revenue

75th percentile

0.07x

Higher debt load relative to revenue than 75% of similar nonprofits.

2013 filings • 501(c)6 • <$500k nonprofits • Source year 2013

Net Margin

27th percentile

-6.4%

Higher net margin than 27% of similar nonprofits.

2013 filings • 501(c)6 • <$500k nonprofits • Source year 2013

Top Officer Pay

92nd percentile

$71,508

Higher top officer pay than 92% of similar nonprofits.

Top officer pay equals 23.4% of source-year revenue.

2013 filings • 501(c)6 • <$500k nonprofits • Source year 2013

Asset Growth

29th percentile

-7.7%

Faster asset growth than 29% of similar nonprofits.

2013 filings • 501(c)6 • <$500k nonprofits • Annualized from 2012 to 2013

Revenue Growth

43rd percentile

-1.2%

Faster revenue growth than 43% of similar nonprofits.

2013 filings • 501(c)6 • <$500k nonprofits • Annualized from 2012 to 2013

Balance Sheet
Liabilities / Assets67th percentile

Assets

Down

$445,018

Down $36,909 (-7.7%) from 2012

Net Assets

Down

$422,400

Down $19,708 (-4.5%) from 2012

Liabilities

Down

$22,618

Down $17,201 (-43%) from 2012

Revenue And Expenses
Liabilities / Revenue75th percentileNet Margin27th percentile

Revenue

Down

$306,159

Down $3,850 (-1.2%) from 2012

Expenses

Down

$325,867

Down $11,139 (-3.3%) from 2012

Net Income

Up

-$19,708

Up $7,289 (+27%) from 2012

Historical Trend

Balance Sheet Trend

Asset Growth29th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$600K$400K$200K$0Assets 2011: $527,948Liabilities 2011: $42,155Net Assets 2011: $485,7932011Assets 2012: $481,927Liabilities 2012: $39,819Net Assets 2012: $442,1082012Assets 2013: $445,018Liabilities 2013: $22,618Net Assets 2013: $422,4002013Assets 2014: $396,021Liabilities 2014: $23,041Net Assets 2014: $372,9802014Assets 2015: $366,728Liabilities 2015: $23,159Net Assets 2015: $343,5692015Assets 2016: $245,043Liabilities 2016: $3,011Net Assets 2016: $242,0322016

Highlighted filing

2013

Assets$445,018
Liabilities$22,618
Net Assets$422,400
Open 2013 Filing

Operations Trend

Revenue Growth43rd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$600K$400K$200K$0-$200KExpenses 2011: $343,9562011Revenue 2012: $310,009Expenses 2012: $337,006Net Income 2012: -$26,9972012Revenue 2013: $306,159Expenses 2013: $325,867Net Income 2013: -$19,7082013Revenue 2014: $289,715Expenses 2014: $339,135Net Income 2014: -$49,4202014Revenue 2015: $285,512Expenses 2015: $314,923Net Income 2015: -$29,4112015Revenue 2016: $306,487Expenses 2016: $408,024Net Income 2016: -$101,5372016

Highlighted filing

2013

Revenue$306,159
Expenses$325,867
Net Income-$19,708
Open 2013 Filing
Jump To
Filing Snapshot
Filing Period
Jan 1, 2013 to Dec 31, 2013
Signed
May 12, 2014
Return Version
2013v3.1
Gross Receipts
$306,159
Mission and Program Overview

Mission

Provides asheville & western north carolina with factual information concerning businesses & charities, promotes consumer education, and mediates & arbitrates disputes between buyers and sellers.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$404,011$297,385▼ $106,626
Cash and Non-Interest-Bearing Accounts$59,754$131,104▲ $71,350
Accounts Receivable$12,708$12,645▼ $63
Land, Buildings, and Equipment, Net$5,454$3,884▼ $1,570
Total Assets$481,927$445,018▼ $36,909
Liabilities
Deferred Revenue$29,570$13,075▼ $16,495
Accounts Payable and Accrued Expenses$7,249$6,543▼ $706
Other Liabilities$3,000$3,000→ $0
Total Liabilities$39,819$22,618▼ $17,201
Net Assets / Fund Balance
Unrestricted Net Assets$442,108$422,400▼ $19,708
Total Net Assets Fund Balance$442,108$422,400▼ $19,708
Total Liabilities and Net Assets / Fund Balance$481,927$445,018▼ $36,909

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$3,884$30,749$34,633
Compensation and Service Providers
Top Officer Pay92nd percentile

Employees

NameTitleBaseOtherTotal
Norma MesserPresident/se$67,083$4,425$71,508

Board Members and Trustees

NameTitle
Patricia GrimesChairman
Bill GroceDirector
Brian AstonDirector
Charles HarrellDirector
Chuck WorrellDirector
Darryl HartDirector
Don HolderDirector
Ed BroadwellDirector
George W MorosaniDirector
Glenn W WilcoxDirector
James W StickneyDirector
Jamie BlueDirector
Joe McguireDirector
John ParkerDirector
Jon FeichterDirector
Kemper W BrownDirector
Kevin JacksonDirector
Kevin WellsDirector
Nathaniel Cannady IiiDirector
Robert C RobertsDirector
Robert S Webb JrDirector
Wanda ProffittDirector
Will DavisDirector
Craig Madison1st Vice CHA
Christopher Fox2nd Vice CHA
Carl TwiggTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$287,334
Program Service Revenue
$980
Investment Income
$6,220
Other Revenue
$11,625
Change in Net Assets
$-19,708

Audited Revenue Reconciliation

Revenue per Audited Statements
$306,159
Total Revenue per Audited Statements
$306,159
Total Revenue per Form 990
$306,159
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$169,318
Other Expenses$156,549
Total Fundraising Expense$35,421
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Current Officers, Directors, Trustees, and Key Employees$59,704$7,379-$67,083
Other Salaries and Wages$58,524$7,233-$65,757
Occupancy$25,091$1,889-$26,980
Other Employee Benefits$15,915$1,967-$17,882
Information Technology$10,888$820-$11,708
All Other Expenses$11,846$-850-$10,996
Payroll Taxes$9,388$1,160-$10,548
Other Expenses$8,127$612$35,421$8,739
Office Expenses$8,017$132-$8,149
Pension Plan Contributions$7,163$885-$8,048
Insurance-$5,534-$5,534
Conferences and Meetings$4,830--$4,830
Depreciation Depletion$3,252$245-$3,497
Fees for Services Accounting-$3,200-$3,200
Travel$267--$267
Total Functional Expenses$248,624$41,822$35,421$325,867

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$325,867
Total Expenses per Audited Statements$325,867
Total Expenses per Form 990$325,867
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Comp$3,000
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“The presdient and treasurer of the organization review the form 990 before it is submitted.”

Form 990, Page 6, Part VI, Line 12C

“Bbb is a small organization which has had no instances of non-compliance with this policy.”

Form 990, Page 6, Part VI, Line 19

“Form 990, audit reports and all other governing documents are made available to the public upon request.”

Filing and Contact Details

Filer

EIN
56-0960341

Signing Officer

Name
Norma Messer
Title
President
Signed
2014-05-12

Organization Details

Voting Board Members
27
Independent Board Members
27
Employees
4
Volunteers
20

Preparer

Preparer
Harold C Cole CPA
Phone
8282580363
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

“Provides asheville & western north carolina with factual information concerning businesses & charities, promotes consumer education, and mediates & arbitrates disputes between buyers and sellers.”

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IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
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IRS990/InfoInScheduleOPartIIIInd0X
IRS990/InfoInScheduleOPartVIInd0X
IRS990/InformationTechnologyGrp/ManagementAndGeneralAmt0820
IRS990/InformationTechnologyGrp/ProgramServicesAmt010888
IRS990/InformationTechnologyGrp/TotalAmt011708
IRS990/InsuranceGrp/ManagementAndGeneralAmt05534
IRS990/InsuranceGrp/TotalAmt05534
IRS990/InvestmentIncomeGrp/ExclusionAmt06220
IRS990/InvestmentIncomeGrp/TotalRevenueColumnAmt06220
IRS990/InvestmentInJointVentureInd0false
IRS990/IRPDocumentCnt04
IRS990/IRPDocumentW2GCnt00
IRS990/LandBldgEquipAccumDeprecAmt030749
IRS990/LandBldgEquipBasisNetGrp/BOYAmt05454
IRS990/LandBldgEquipBasisNetGrp/EOYAmt03884
IRS990/LandBldgEquipCostOrOtherBssAmt034633
IRS990/LoanOutstandingInd0false
IRS990/LocalChaptersInd0false
IRS990/MaterialDiversionOrMisuseInd0false
IRS990/MembershipDuesAmt0287334
IRS990/MembersOrStockholdersInd0false
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd0true
IRS990/MinutesOfGoverningBodyInd0true
IRS990/MissionDesc0PROVIDES ASHEVILLE & WESTERN NORTH CAROLINA WITH FACTUAL INFORMATION CONCERNING BUSINESSES & CHARITIES, PROMOTES CONSUMER EDUCATION, AND MEDIATES & ARBITRATES DISPUTES BETWEEN BUYERS AND SELLERS.
IRS990/MoreThan5000KToIndividualsInd0false
IRS990/MoreThan5000KToOrgInd0false
IRS990/NetAssetsOrFundBalancesBOYAmt0442108
IRS990/NetAssetsOrFundBalancesEOYAmt0422400
IRS990/NondeductibleContributionsInd0false
IRS990/OccupancyGrp/ManagementAndGeneralAmt01889
IRS990/OccupancyGrp/ProgramServicesAmt025091
IRS990/OccupancyGrp/TotalAmt026980
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt0132
IRS990/OfficeExpensesGrp/ProgramServicesAmt08017
IRS990/OfficeExpensesGrp/TotalAmt08149
IRS990/OfficerMailingAddressInd0false
IRS990/OperateHospitalInd0false
IRS990/Organization501cInd0X
IRS990/OrganizationFollowsSFAS117Ind0X
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt01967
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt015915
IRS990/OtherEmployeeBenefitsGrp/TotalAmt017882
IRS990/OtherExpensesGrp/Desc0NEW MEMBER COMMISSIONS
IRS990/OtherExpensesGrp/Desc1TEMPORARY SERVICES
IRS990/OtherExpensesGrp/Desc2DUES AND SUBSCRIPTIONS
IRS990/OtherExpensesGrp/Desc3TELEPHONE
IRS990/OtherExpensesGrp/FundraisingAmt035421
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt011616
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt1612
IRS990/OtherExpensesGrp/ProgramServicesAmt024507
IRS990/OtherExpensesGrp/ProgramServicesAmt11105
IRS990/OtherExpensesGrp/ProgramServicesAmt28127
IRS990/OtherExpensesGrp/TotalAmt035421
IRS990/OtherExpensesGrp/TotalAmt124507
IRS990/OtherExpensesGrp/TotalAmt212721
IRS990/OtherExpensesGrp/TotalAmt38739
IRS990/OtherLiabilitiesGrp/BOYAmt03000
IRS990/OtherLiabilitiesGrp/EOYAmt03000
IRS990/OtherRevenueMiscGrp/Desc0ONLINE WEB LINK INCOME
IRS990/OtherRevenueMiscGrp/RelatedOrExemptFuncIncomeAmt011625
IRS990/OtherRevenueMiscGrp/TotalRevenueColumnAmt011625
IRS990/OtherRevenueTotalAmt011625
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt07233
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt058524
IRS990/OtherSalariesAndWagesGrp/TotalAmt065757
IRS990/PartialLiquidationInd0false
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt01160
IRS990/PayrollTaxesGrp/ProgramServicesAmt09388
IRS990/PayrollTaxesGrp/TotalAmt010548
IRS990/PensionPlanContributionsGrp/ManagementAndGeneralAmt0885
IRS990/PensionPlanContributionsGrp/ProgramServicesAmt07163
IRS990/PensionPlanContributionsGrp/TotalAmt08048
IRS990/PoliticalCampaignActyInd0false
IRS990/ProfessionalFundraisingInd0false
IRS990/ProgramServiceRevenueGrp/Desc0MEMBER ONLINE FEES
IRS990/ProgramServiceRevenueGrp/ExclusionAmt0980
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt0980
IRS990/ProhibitedTaxShelterTransInd0false
IRS990/PYContributionsGrantsAmt0288229
IRS990/PYInvestmentIncomeAmt010425
IRS990/PYOtherExpensesAmt0174144
IRS990/PYOtherRevenueAmt010150
IRS990/PYProgramServiceRevenueAmt01205
IRS990/PYRevenuesLessExpensesAmt0-26997
IRS990/PYSalariesCompEmpBnftPaidAmt0162862
IRS990/PYTotalExpensesAmt0337006
IRS990/PYTotalRevenueAmt0310009
IRS990/ReconcilationRevenueExpnssAmt0-19708
IRS990/RegularMonitoringEnfrcInd0true
IRS990/RelatedEntityInd0true
IRS990/RelatedOrganizationCtrlEntInd0false
IRS990/ReportInvestmentsOtherSecInd0false
IRS990/ReportLandBuildingEquipmentInd0true
IRS990/ReportOtherAssetsInd0false
IRS990/ReportOtherLiabilitiesInd0true
IRS990/ReportProgramRelatedInvstInd0false
IRS990/SavingsAndTempCashInvstGrp/BOYAmt0404011
IRS990/SavingsAndTempCashInvstGrp/EOYAmt0297385
IRS990/ScheduleBRequiredInd0false
IRS990ScheduleD/EquipmentGrp/BookValueAmt03884
IRS990ScheduleD/EquipmentGrp/DepreciationAmt030749
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt034633
IRS990ScheduleD/ExpensesSubtotalAmt0325867
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt03000
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0DEFERRED COMP
IRS990ScheduleD/RevenueSubtotalAmt0306159
IRS990ScheduleD/TotalBookValueLandBuildingsAmt03884
IRS990ScheduleD/TotalExpensesPerForm990Amt0325867
IRS990ScheduleD/TotalLiabilityAmt03000
IRS990ScheduleD/TotalRevenuePerForm990Amt0306159
IRS990ScheduleD/TotalRevEtcAuditedFinclStmtAmt0306159
IRS990ScheduleD/TotExpnsEtcAuditedFinclStmtAmt0325867
IRS990/ScheduleJRequiredInd0false
IRS990/ScheduleORequiredInd0true
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0PROVIDES ASHEVILLE & WESTERN NORTH CAROLINA WITH FACTUAL INFORMATION CONCERNING BUSINESSES & CHARITIES, PROMOTES CONSUMER EDUCATION, AND MEDIATES & ARBITRATES DISPUTES BETWEEN BUYERS AND SELLERS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE PRESDIENT AND TREASURER OF THE ORGANIZATION REVIEW THE FORM 990 BEFORE IT IS SUBMITTED.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2BBB IS A SMALL ORGANIZATION WHICH HAS HAD NO INSTANCES OF NON-COMPLIANCE WITH THIS POLICY.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3FORM 990, AUDIT REPORTS AND ALL OTHER GOVERNING DOCUMENTS ARE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990 - ORGANIZATION'S MISSION
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 19
IRS990ScheduleR/AssetExchangeInd0false
IRS990ScheduleR/AssetPurchaseFromOtherOrgInd0false
IRS990ScheduleR/AssetSaleToOtherOrgInd0false
IRS990ScheduleR/DivRelatedOrganizationInd0false
IRS990ScheduleR/GiftGrntCapContriFromOthOrgInd0false
IRS990ScheduleR/GiftGrntOrCapContriToOthOrgInd0false
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/ControlledOrganizationInd0false
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/DirectControllingNACd0N/A
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/DisregardedEntityName/BusinessNameLine10BETTER BUSINESS BUREAU EDUCATION FO
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/EIN0591726606
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/ExemptCodeSectionTxt0501C3
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/LegalDomicileStateCd0NC
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/PrimaryActivitiesTxt0CONSUMER E
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/PublicCharityStatusTxt010
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/USAddress/AddressLine10BUILDING 1 EXECUTIVE PARK
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/USAddress/City0ASHEVILLE
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/USAddress/State0NC
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/USAddress/ZIPCode028801

Document Assets

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Filings

Displayed year

2013 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$445,018
Liabilities
$22,618
Net assets
$422,400
Revenue
$306,159
Expenses
$325,867
Net income
-$19,708
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2016Detailed filing. Detailed filing data is available for this year.$2.45$0.03$2.42$3.06$4.08$1.02
2015Detailed filing. Detailed filing data is available for this year.$3.67$0.23$3.44$2.86$3.15$0.29
2014Detailed filing. Detailed filing data is available for this year.$3.96$0.23$3.73$2.90$3.39$0.49
2013Detailed filing. Detailed filing data is available for this year.$4.45$0.23$4.22$3.06$3.26$0.20
2012Summary only. Only limited summary data is available for this year.$4.82$0.40$4.42$3.10$3.37$0.27
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.28$0.42$4.86$3.44