Goodwill Industries of Northwest North Carolina Inc

“The form 990, in draft, is presented to the audit committee for its approval. Any changes suggested by the committee are made and a final copy is provided to each board member before filing.”

“Annually, at a board meeting, the conflict of interest policy is provided to each board member. Each board member is required to complete a conflict of interest questionnaire and return it to the chief compliance officer. The chief executive officer, chief compliance officer and executive secretary are responsible for identifying conflicts of interest and ensuring board members recuse themselves from voting when appropriate. Results of the questionnaire are compiled and shared with the audit committee.”

“In 2012, the compensation committee engaged a well-qualified hr consulting firm to conduct a compensation survey for each executive position. The results from that survey, adjusted for inflation, were used to ensure compensation was in line with the survey and goodwill's compensation philosophy. The compensation committee is solely responsible for recommending the compensation of the chief executive officer. The chief executive officer recommends salary and bonus levels for the vice presidents to the compensation committee for their approval. The compensation committee, during closed session, presents their recommendations to the board of directors. The board of directors reviews and has final voting authority of compensation levels.”

“The governing documents, conflict of interest policy, and financial statements are available to the public upon request at goodwill's offices located at 2701 university parkway, winston-salem, nc 27105.”

“This process has not changed from prior year.”

“Description of program service accomplishments: at goodwill, we believe that all people, regardless of situation, should have access to meaningful employment. Each time you donate items to goodwill or shop in our stores, you are supporting training programs that help people with barriers to employment to find jobs and become more self-sufficient. Goodwill is many things. We are a donor-driven agency. We are a social entrepreneur. We are a major recycler of textiles, electronics, and other materials. But most importantly, we are a leader in workforce development services. Through classes, training, and work experience offered at our various locations, people develop the marketable skills they need to obtain and maintain meaningful employment. Mission ------- goodwill creates opportunities for people to enhance their lives through training, workforce development services and collaboration with other community organizations. History ------- goodwill was founded in 1926 by centenary united methodist church in winston-salem to provide a means of employment for the community's residents with disabilities. Clothing and other items were gathered from community members and then repaired and sold by citizens with disabilities. Over time, goodwill expanded its mission to include individuals with socioeconomic barriers to employment. The philosophy of "a hand up, not a hand out" was the impetus for the founding of goodwill and the organization remains committed to that concept today. ----------------------------------------------------------------------- program services ---------------- goodwill is a community-based organization open to serving all individuals seeking job training and education. The organization provides a wide range of training, placement and workforce development services to help people develop the skills they need to find jobs and become more independent. The people goodwill serves come from a broad range of backgrounds and situations. Many people are unemployed or underemployed, while others are simply wishing to gain additional training to move up in their current industry or company. Goodwill serves people with physical and/or developmental disabilities and also those with different barriers to employment such as lack of education, a criminal record, or need for training. Workforce development services ------------------------------ goodwill's workforce development programs offer a wide range of training to help people develop the skills they need to find jobs and become more independent. Services include: > career connections: offers free, personalized services to assist job seekers including: resume-writing assistance, skills assessment, career counseling, access to computers and high-speed internet, and help with interviewing skills and placement services. > project re-entry: provides transition services for ex-offenders returning to the community after serving active prison sentences. Project re-entry works through a system of pre- and post-release services that begin with inmates up to eighteen months prior to release. Long-term services continue after the inmates are released. Goodwill partners with various agencies as well as the department of correction to offer employment and training services that help ex-offenders find jobs and become productive members of the community. > employment services: goodwill's ultimate goal is for people to obtain and maintain meaningful employment. Our employment services department places trained participants in competitive employment and, in doing so, gives local businesses access to dependable employees who are well trained and willing to learn. Goodwill offers individuals an opportunity to perfect their job skills prior to employment through a wide range of activities designed to offer "real-life" experience including job coaching, mock interviews, internships and resume, application and job search assistance. > skills training: goodwill offers a variety of skills trainin”

“Strategic partnerships ---------------------- goodwill maintains numerous partnerships and considers these partnerships vital to its success. The partnerships with community-based organizations include: departments of social services; nc division of vocational rehabilitation; division of mental health services; community colleges; local workforce investment boards; united way; financial pathways; experiment in self-reliance; family services ways to work; and the housing authority of winston-salem. Through these partnerships, goodwill provides services across our region. Examples include the short term skills training programs, providing sites for vita (volunteer income tax assistance) clinics, providing joint services for specific populations, exchange of on-site services between agencies, and leveraging resources including partnering with mission-similar agencies in grant funded projects. Specific examples of strategic collaborations include: > prosperity center: the career connections & prosperity center, a united way "breakthrough initiative" led by goodwill in partnership with financial pathways and experiment in self-reliance, helps families and individuals move toward greater economic stability, higher earnings and home ownership. > community colleges: partnering with community colleges enables goodwill to provide skills training programs in a variety of fields while leveraging resources of the colleges to increase our impact. Training programs include skilled trades (masonry, hvac, electrical, soft construction skills, plumbing, welding, forklift); office technology (microsoft office applications, data entry); healthcare (certified nursing, phlebotomy, pharmacy technician, medical terminology and coding, electronic medical records); housekeeping; customer service; ged; and esl (english as a second language). > triad community kitchen: offered in collaboration with the second harvest food bank of northwest north carolina. Provides instruction and certification in servsafe sanitation, basic culinary skills, knife skills, kitchen safety, mass food production and "cook chill" technology. Hands-on training experience, a one-week internship, and job placement assistance are included in this 240 hour curriculum. Graduates of this program are prepared to seek employment in the food service and hospitality industries. > crosby community partnerships in forsyth and rowan counties are strategic alliances aimed at providing valuable resources for students in the pursuit of higher education. ----------------------------------------------------------------------- dell reconnect: technology recycling with goodwill -------------------------------------------------- goodwill partners with computer manufacturer dell in project reconnect, a comprehensive electronics recovery, reuse and environmentally responsible recycling program for consumers. Since 2004, reconnect has diverted 324 million pounds of computer equipment from landfills across the u.s. Saving local governments significant dollars and mitigating hazardous waste issues. The reconnect collaboration works because it pairs the strengths of both organizations. Goodwill has an established network of donation locations and nearly a century of experience with donated goods. Dell is committed to responsible consumer recycling programs. The synergy creates a free and convenient way for people to recycle unwanted computers and increases awareness of the importance of responsible recycling. It keeps these electronic items out of landfills, thus reducing the burden on local community governments. In addition, reconnect creates "green jobs" with goodwill employees handling the collection and sorting of equipment. ----------------------------------------------------------------------- carf accreditation ------------------ since 1972, goodwill's programs have been accredited by the international commission on accreditation of rehabilitation facilities (carf) every three years. Carf is an in”