Civic Intelligence

Community Futures Foundation

EIN 54-1981307 • 501(c)3 • Richmond, VA

Profile

The mission of the agency is "to empower survivors of brain injury to regain and maintain independence through innovative, outcomes-based services".

9211 Arboretum Pkwy Ste 100Richmond, VA 23236

www.communitybraininjury.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

63rd percentile

0.16x

Higher debt load relative to assets than 63% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Liabilities / Revenue

67th percentile

0.22x

Higher debt load relative to revenue than 67% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Net Margin

56th percentile

7.4%

Higher net margin than 56% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

57th percentile

6.4%

Faster asset growth than 57% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2024 to 2025

Revenue Growth

68th percentile

19%

Faster revenue growth than 68% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2024 to 2025

Assets

Up

$2,574,391

Up $154,627 (+6.4%) from 2024

Liabilities

Down

$415,218

Down $28,859 (-6.5%) from 2024

Net Assets

Up

$2,159,173

Up $183,486 (+9.3%) from 2024

Revenue

Up

$1,907,792

Up $309,534 (+19%) from 2024

Expenses

Up

$1,767,051

Up $288,228 (+19%) from 2024

Net Income

Up

$140,741

Up $21,306 (+18%) from 2024

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$3.0M$2.0M$1.0M$0Assets 2012: $1,088,095Liabilities 2012: $663,690Net Assets 2012: $424,4052012Assets 2013: $1,074,322Liabilities 2013: $658,772Net Assets 2013: $415,5502013Assets 2014: $1,102,376Liabilities 2014: $618,603Net Assets 2014: $483,7732014Assets 2015: $1,089,422Liabilities 2015: $572,154Net Assets 2015: $517,2682015Assets 2016: $1,210,084Liabilities 2016: $528,422Net Assets 2016: $681,6622016Assets 2017: $1,320,584Liabilities 2017: $488,802Net Assets 2017: $831,7822017Assets 2018: $1,358,657Liabilities 2018: $454,680Net Assets 2018: $903,9772018Assets 2019: $1,409,246Liabilities 2019: $411,922Net Assets 2019: $997,3242019Assets 2020: $1,579,768Liabilities 2020: $487,382Net Assets 2020: $1,092,3862020Assets 2021: $1,726,627Liabilities 2021: $477,926Net Assets 2021: $1,248,7012021Assets 2022: $1,921,836Liabilities 2022: $304,257Net Assets 2022: $1,617,5792022Assets 2023: $2,382,772Liabilities 2023: $540,268Net Assets 2023: $1,842,5042023Assets 2024: $2,419,764Liabilities 2024: $444,077Net Assets 2024: $1,975,6872024Assets 2025: $2,574,391Liabilities 2025: $415,218Net Assets 2025: $2,159,1732025

Highlighted filing

2025

Assets$2,574,391
Liabilities$415,218
Net Assets$2,159,173

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$2.0M$1.5M$1.0M$500K$0-$500KExpenses 2012: $719,7572012Revenue 2013: $726,205Expenses 2013: $729,461Net Income 2013: -$3,2562013Revenue 2014: $809,803Expenses 2014: $741,580Net Income 2014: $68,2232014Revenue 2015: $792,767Expenses 2015: $759,272Net Income 2015: $33,4952015Revenue 2016: $979,252Expenses 2016: $814,858Net Income 2016: $164,3942016Revenue 2017: $1,112,916Expenses 2017: $962,988Net Income 2017: $149,9282017Revenue 2018: $1,247,683Expenses 2018: $1,176,889Net Income 2018: $70,7942018Revenue 2019: $1,289,307Expenses 2019: $1,199,577Net Income 2019: $89,7302019Revenue 2020: $1,295,343Expenses 2020: $1,201,245Net Income 2020: $94,0982020Revenue 2021: $1,276,931Expenses 2021: $1,150,466Net Income 2021: $126,4652021Revenue 2022: $1,595,928Expenses 2022: $1,197,282Net Income 2022: $398,6462022Revenue 2023: $1,450,169Expenses 2023: $1,235,432Net Income 2023: $214,7372023Revenue 2024: $1,598,258Expenses 2024: $1,478,823Net Income 2024: $119,4352024Revenue 2025: $1,907,792Expenses 2025: $1,767,051Net Income 2025: $140,7412025

Highlighted filing

2025

Revenue$1,907,792
Expenses$1,767,051
Net Income$140,741

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$2.57$0.42$2.16$1.91$1.77$0.14
2024XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$2.42$0.44$1.98$1.60$1.48$0.12
2023Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.38$0.54$1.84$1.45$1.24$0.21
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.92$0.30$1.62$1.60$1.20$0.40
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.73$0.48$1.25$1.28$1.15$0.13
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.58$0.49$1.09$1.30$1.20$0.09
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.41$0.41$1.00$1.29$1.20$0.09
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.36$0.45$0.90$1.25$1.18$0.07
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.32$0.49$0.83$1.11$0.96$0.15
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.21$0.53$0.68$0.98$0.81$0.16
2015Detailed filing. Detailed filing data is available for this year.$1.09$0.57$0.52$0.79$0.76$0.03
2014XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.10$0.62$0.48$0.81$0.74$0.07
2013Summary only. Only limited summary data is available for this year.$1.07$0.66$0.42$0.73$0.73$0.00
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.09$0.66$0.42$0.72
Latest Detailed Filing

The latest 2025 filing currently has linked XML that has not been fully parsed yet. Showing the latest detailed filing from 2023 below.

Jump To
Filing Snapshot
Filing Period
Jul 1, 2022 to Jun 30, 2023
Signed
Oct 31, 2023
Return Version
2022v5.0
Gross Receipts
$1,474,187
Mission and Program Overview

Mission

The mission of the agency is "to empower survivors of brain injury to regain and maintain independence through innovative, outcomes-based services".

Cbis provides an array of fully accredited, intensive community based services to survivors of brain injury in the richmond and peninsula areas of virginia. During fy23, cbis served over 463 survivors of brain injury.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$739,493$703,810▼ $35,683
Cash and Non-Interest-Bearing Accounts$323,259$475,220▲ $151,961
Savings and Temporary Cash Investments$340,948$344,226▲ $3,278
Investments in Publicly Traded Securities$138,731$150,546▲ $11,815
Pledges and Grants Receivable$19,756$8,850▼ $10,906
Prepaid Expenses and Deferred Charges$11,311$7,529▼ $3,782
Total Assets$1,921,836$2,382,772▲ $460,936
Other Assets Total$348,338$692,591▲ $344,253
Liabilities
Other Liabilities-$300,006-
Mortgage Notes Payable Secured by Investment Property$229,001$180,944▼ $48,057
Accounts Payable and Accrued Expenses$75,256$59,318▼ $15,938
Total Liabilities$304,257$540,268▲ $236,011
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,130,510$1,308,681▲ $178,171
Net Assets With Donor Restrictions$487,069$533,823▲ $46,754
Total Net Assets Fund Balance$1,617,579$1,842,504▲ $224,925
Total Liabilities and Net Assets / Fund Balance$1,921,836$2,382,772▲ $460,936

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$474,683$303,719$778,402
Leasehold Improvements$90,007$137,474$227,481
Other Land Buildings$3$132,637$132,640
Land$130,000-$130,000
Equipment$9,117$75,709$84,826
Other Assets Org$9,456--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2022$138,731-▲ $11,815-$150,546
2021$163,541-▼ $24,810-$138,731
2020$112,550$20,000▲ $30,991-$163,541
2019$108,925-▲ $3,625-$112,550
2018$103,397$585▲ $4,943-$108,925
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseTotal
Jason a Young MswExec. DirectFT$105,212$105,212
Claire Yarborough BsDirector-opeFT$71,652$71,652

Board Members and Trustees

Revenue and Support

Revenue Composition

Contributions and Grants
$1,330,556
Program Service Revenue
$48,077
Investment Income
$18,554
Other Revenue
$52,982
All Other Contributions
$137,941
Change in Net Assets
$214,737

Audited Revenue Reconciliation

Revenue per Audited Statements
$1,450,169
Revenue Not Reported on Form 990
$34,206
Total Revenue per Audited Statements
$1,484,375
Total Revenue per Form 990
$1,450,169
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$871,760
Other Expenses$313,521
Total Fundraising Expense$82,666
Grants and Similar Amounts Paid$31,800
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$533,490$28,429$27,997$589,916
Current Officers, Directors, Trustees, and Key Employees$95,597$45,894$35,373$176,864
Occupancy$47,021$16,857$8,535$72,413
Payroll Taxes$45,590$5,386$4,592$55,568
Depreciation Depletion$39,769$1,822$1,138$42,729
Other Employee Benefits$33,515$3,768$3,213$40,496
Grants to Domestic Orgs$31,800--$31,800
Office Expenses$27,220$2,547-$29,767
Insurance$15,992$4,538$1,081$21,611
Fees for Services Accounting-$21,275-$21,275
Benefits to Members$18,351--$18,351
Fees for Services Legal$14,192--$14,192
Travel$1,968$12,039-$14,007
Other Expenses$12,514$18,445-$12,514
Advertising-$11,591-$11,591
Interest$9,400--$9,400
Pension Plan Contributions$7,315$864$737$8,916
Information Technology-$2,807-$2,807
All Other Expenses$-24,018--$-24,018
Total Functional Expenses$976,504$176,262$82,666$1,235,432

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$1,259,450
Expenses per Audited Statements$1,235,432
Total Expenses per Form 990$1,235,432
Expenses Not Reported on Form 990$24,018
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Interactive Voice Applications IncDallas, TX-Data Analysis$31,800
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$77,000
Fundraising Direct Expenses$24,018
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Silent Auction$54,810$54,810$3,976$50,834
Pig Out$19,830$19,830-$19,830
Total Events$74,640$74,640$24,018$50,622
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Rou Liability$300,006
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
Yes

Governance Explanations

Form 990, Page 6, Part VI, Line 2

Elliott buckner stephanie grana cantor grana cantor grana business partners

Form 990, Page 6, Part VI, Line 3

------------------------------------------------------------------------- payroll preparation duties have been outsourced to paychex. -------------------------------------------------------------------------

Form 990, Page 6, Part VI, Line 11B

------------------------------------------------------------------------- the agency's draft form 990 and underlying consolidated financial statements were presented to the agency's finance committee for review and approval on october 19, 2023. Upon approval, the draft form 990 and underlying consolidated financial statements were electronically distributed to the agency's board of directors for review and comment approximately 7 days prior to filing. ------------------------------------------------------------------------

Form 990, Page 6, Part VI, Line 12C

------------------------------------------------------------------------- the board of directors, all of whom are independent of the agency, monitors and enforces all known or suspected conflicts of interest through annual disclosures by all board members and discussion/evaluation of all reported or suspected conflicts of interest (exclusive of participation and attendance of the conflicted board member). In accordance with best practices in the brain injury rehabilitation arena and pursuant to recommendations by the agency's accrediting body, the agency's board of directors includes family representatives of members participating in the agency's programs. The board of directors have evaluated the services received to these members and have concluded that such services were not preferential in any manner. These discussions and evaluations are documented in the agency's board minutes. --------------------------------------------------------------------------

Form 990, Page 6, Part VI, Line 15A

-------------------------------------------------------------------------- the executive director's compensation and benefit package is reviewed annually by the executive committee of the board of directors, all of whom are independent of the agency. The executive committee uses compensation data provided by independent third parties, internet based research and local/regional data in the annual review. -------------------------------------------------------------------------

Form 990, Page 6, Part VI, Line 18

The agency's form 990 is available on guidestar.

Form 990, Page 6, Part VI, Line 19

Governing documents are made available to the public upon request to jason a. Young, executive director, at the agency's address.

Form 990, Part VII

Claire yarborough, dir. Of operations, serves as chief accounting officer.

Filing and Contact Details

Filer

Filer Name
Community Futures Foundation
EIN
54-1981307
Phone
8043860925
Address
9211 ARBORETUM PKWY STE 100, RICHMOND, VA 23236
Doing Business As
Community Brain Injury Services

Signing Officer

Name
Jason a Young Msw
Title
Exec. Director
Phone
8043860925
Signed
2023-10-31
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jason a Young Msw
Formed
2000
Legal Domicile
Va
Voting Board Members
14
Independent Board Members
14
Employees
22
Volunteers
75

Preparer

Firm
Clarkson David CPA Pc
Address
11541 NUCKOLS RD STE A, GLEN ALLEN, VA 23059
Preparer
Steven P Walls CPA Cfe
Phone
8047494500
Supplemental Narrative

Additional Explanations

Form 990

------------------------------------------------------------------------ who we are ------------------------------------------------------------------------ community brain injury services provides services to survivors of brain injury that are designed to help survivors more fully recover from injury and become more fully integrated into the larger community. Our services help survivors live safely and independently in the community by working with individuals to relearn and refine work skills and rebuild self-esteem, and by offering access to appropriate services and resources to meet their needs. Our mission is to empower survivors of brain injury to regain and maintain independence through innovative, outcomes-based services. Our vision at community brain injury services is for every survivor of brain injury to have the opportunity to realize a life of purpose and self-determined value. ------------------------------------------------------------------------ community brain injury services guiding principles and values ------------------------------------------------------------------------ core philosophy: we deliver services which are flexible, responsive and firmly rooted in best practice. We empower survivors of brain injury to be active participants in their own rehabilitation, to develop needed community based services, and to advocate for the individual and macro- level needs of the brain injury community. "person-centered service planning": persons receiving services are, at all times, the central driving force in all planning efforts, service delivery options, and decisions regarding their recovery from their brain injuries. "team based service coordination": all services are well integrated with existing services in the community. We are the "hub" of each individual's team, coordinating services and providing prompt communication to all team and family members. The ultimate outcome of our service coordination is a strong team in place to support each individual to meet their vocational and life goals. "exceptional staff": we recruit, hire, and retain highly qualified staff that are dedicated to our service philosophy and the individuals we serve. Staff are provided the most up-to-date training and information on best practices in our field. "inviting atmosphere": all cbis programs have a welcoming and therapeutic atmosphere. An attractive, well-organized, friendly environment offers a good initial impression to our stakeholders. Participants of all programs are involved as much as possible in developing and maintaining an inviting atmosphere at the program. "outcomes oriented": services are focused on obtaining meaningful results for those to whom the service is provided. Program results include delivery of services in an efficient, effective fashion, while at the same time providing a high level of stakeholder satisfaction. Our stakeholders include our clients, their family members, referral and funding sources.

Form 990, Page 1, Part I, Line 6

Volunteers provide board services and assist with program service.

Form 990, Page 2, Part III, Line 4A

------------------------------------------------------------------------- community futures foundation (the "agency") serves adults with acquired brain injuries as a result of trauma (e.g., motor vehicle accidents, falls or assault) and survivors of strokes, aneurisms and anoxic brain injuries. Participating individuals are referred to as members or clients depending upon which service they engage (hereafter "members") and range in age from 18 to 60+ years of age and from six months to 30+ years post-injury. Members also range in ability from requiring significant assistance on basic tasks to those who are more independent in daily activities playing a mentoring role to others. The agency conducts its activities as community brain injury services. The agency's activities are patterned after the clubhouse model of psychosocial rehabilitation ("clubhouse") created by mental health professionals and actively in use for more than eight decades. Clubhouse programs follow a strict set of guidelines; one key component to the clubhouse philosophy is an emphasis on the power of work, a central theme in our adult society that defines many individuals. Through working side by side with the agency's trained staff, members gain the necessary work skills, behaviors, and self-confidence to become successful vocationally and in daily life. The agency operates two clubhouses (the mill house in richmond, virginia and the denbigh house in newport news, virginia), each designed to create an atmosphere of growth, new possibilities, and on-going support leading to improved social and vocational outcomes for each and every individual. The agency also provides intensive case management services to individuals with acquired brain injuries living in a wide locality service area. Geographic areas historically served in the commonwealth of virginia include henrico county, chesterfield county, city of hampton, city of newport news, york county, the city of richmond and twelve (12) other localities in the metro richmond and virginia peninsula geographic areas. In 2023, the agency expanded services to include seven new localities: surry, dinwiddie and prince george counties and four additional counties in the middle peninsula geographic area. Case management is a collaborative service of assisting an individual and the individual's family or support system by identifying and accessing the needs of a member and developing an individualized plan to best meet those needs. The agency is accredited through the commission on accreditation of rehabilitation facilities ("carf"). Carf is an internationally recognized non-profit accrediting body that provides accreditation in the human services field focusing on the areas of rehabilitation, employment and community, child and family, and aging services. Carf provides six levels of accreditation ranging from accreditation with stipulations to a full three-year accreditation. Since 2006, the agency has received carf's highest accreditation, the three-year accreditation which signifies that the agency (1) satisfies each of the carf accreditation conditions, (2) demonstrates substantial conformity to specific standards of quality, and (3) maintains programs designed and operated to benefit the persons it serves. The agency's accreditation expires in fiscal 2025. From july 1, 2022 to june 30, 2023, the agency provided services to 463 unique individuals during the year (representing an increase from the 443 unique individuals served in the prior fiscal year). This increase was due to a sizable increase in its services across all service areas. The agency provided services in a number of different formats, depending upon the needs of the person accessing services including 218 active cases, 244 case consultations and 113 information and referral cases. During the years ended june 30, 2023 and 2022, the agency provided a total of 4,690 days of services at its clubhouses, a substantial increase from the 4,218 days of service

Form 990, Part XI, Line 9

Direct fundraising expenses (reported net of revenues) 24,018 direct fundraising expenses (reported net of revenues) -24,018

Financial Statement Notes

Schedule D, Page 4, Part XI, Line 2D

Direct fundraising expenses (reported net of revenues) 24,018

Schedule D, Page 4, Part XII, Line 2D

Direct fundraising expenses (reported net of revenues) 24,018

Raw XML AppendixShowing 400 of 641 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0CBIS PROVIDES AN ARRAY OF FULLY ACCREDITED, INTENSIVE COMMUNITY BASED SERVICES TO SURVIVORS OF BRAIN INJURY IN THE RICHMOND AND PENINSULA AREAS OF VIRGINIA. DURING FY23, CBIS SERVED OVER 463 SURVIVORS OF BRAIN INJURY.
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IRS990/Desc0------------------------------------------------------------------------- COMMUNITY FUTURES FOUNDATION (THE "AGENCY") SERVES ADULTS WITH ACQUIRED BRAIN INJURIES AS A RESULT OF TRAUMA (E.G., MOTOR VEHICLE ACCIDENTS, FALLS OR ASSAULT) AND SURVIVORS OF STROKES, ANEURISMS AND ANOXIC BRAIN INJURIES. PARTICIPATING INDIVIDUALS ARE REFERRED TO AS MEMBERS OR CLIENTS DEPENDING UPON WHICH SERVICE THEY ENGAGE (HEREAFTER "MEMBERS") AND RANGE IN AGE FROM 18 TO 60+ YEARS OF AGE AND FROM SIX MONTHS TO 30+ YEARS POST-INJURY. MEMBERS ALSO RANGE IN ABILITY FROM REQUIRING SIGNIFICANT ASSISTANCE ON BASIC TASKS TO THOSE WHO ARE MORE INDEPENDENT IN DAILY ACTIVITIES PLAYING A MENTORING ROLE TO OTHERS. THE AGENCY CONDUCTS ITS ACTIVITIES AS COMMUNITY BRAIN INJURY SERVICES. THE AGENCY'S ACTIVITIES ARE PATTERNED AFTER THE CLUBHOUSE MODEL OF PSYCHOSOCIAL REHABILITATION ("CLUBHOUSE") CREATED BY MENTAL HEALTH PROFESSIONALS AND ACTIVELY IN USE FOR MORE THAN EIGHT DECADES. CLUBHOUSE PROGRAMS FOLLOW A STRICT SET OF GUIDELINES; ONE KEY COMPONENT TO THE CLUBHOUSE PHILOSOPHY IS AN EMPHASIS ON THE POWER OF WORK, A CENTRAL THEME IN OUR ADULT SOCIETY THAT DEFINES MANY INDIVIDUALS. THROUGH WORKING SIDE BY SIDE WITH THE AGENCY'S TRAINED STAFF, MEMBERS GAIN THE NECESSARY WORK SKILLS, BEHAVIORS, AND SELF-CONFIDENCE TO BECOME SUCCESSFUL VOCATIONALLY AND IN DAILY LIFE. THE AGENCY OPERATES TWO CLUBHOUSES (THE MILL HOUSE IN RICHMOND, VIRGINIA AND THE DENBIGH HOUSE IN NEWPORT NEWS, VIRGINIA), EACH DESIGNED TO CREATE AN ATMOSPHERE OF GROWTH, NEW POSSIBILITIES, AND ON-GOING SUPPORT LEADING TO IMPROVED SOCIAL AND VOCATIONAL OUTCOMES FOR EACH AND EVERY INDIVIDUAL. THE AGENCY ALSO PROVIDES INTENSIVE CASE MANAGEMENT SERVICES TO INDIVIDUALS WITH ACQUIRED BRAIN INJURIES LIVING IN A WIDE LOCALITY SERVICE AREA. GEOGRAPHIC AREAS HISTORICALLY SERVED IN THE COMMONWEALTH OF VIRGINIA INCLUDE HENRICO COUNTY, CHESTERFIELD COUNTY, CITY OF HAMPTON, CITY OF NEWPORT NEWS, YORK COUNTY, THE CITY OF RICHMOND AND TWELVE (12) OTHER LOCALITIES IN THE METRO RICHMOND AND VIRGINIA PENINSULA GEOGRAPHIC AREAS. IN 2023, THE AGENCY EXPANDED SERVICES TO INCLUDE SEVEN NEW LOCALITIES: SURRY, DINWIDDIE AND PRINCE GEORGE COUNTIES AND FOUR ADDITIONAL COUNTIES IN THE MIDDLE PENINSULA GEOGRAPHIC AREA. CASE MANAGEMENT IS A COLLABORATIVE SERVICE OF ASSISTING AN INDIVIDUAL AND THE INDIVIDUAL'S FAMILY OR SUPPORT SYSTEM BY IDENTIFYING AND ACCESSING THE NEEDS OF A MEMBER AND DEVELOPING AN INDIVIDUALIZED PLAN TO BEST MEET THOSE NEEDS. THE AGENCY IS ACCREDITED THROUGH THE COMMISSION ON ACCREDITATION OF REHABILITATION FACILITIES ("CARF"). CARF IS AN INTERNATIONALLY RECOGNIZED NON-PROFIT ACCREDITING BODY THAT PROVIDES ACCREDITATION IN THE HUMAN SERVICES FIELD FOCUSING ON THE AREAS OF REHABILITATION, EMPLOYMENT AND COMMUNITY, CHILD AND FAMILY, AND AGING SERVICES. CARF PROVIDES SIX LEVELS OF ACCREDITATION RANGING FROM ACCREDITATION WITH STIPULATIONS TO A FULL THREE-YEAR ACCREDITATION. SINCE 2006, THE AGENCY HAS RECEIVED CARF'S HIGHEST ACCREDITATION, THE THREE-YEAR ACCREDITATION WHICH SIGNIFIES THAT THE AGENCY (1) SATISFIES EACH OF THE CARF ACCREDITATION CONDITIONS, (2) DEMONSTRATES SUBSTANTIAL CONFORMITY TO SPECIFIC STANDARDS OF QUALITY, AND (3) MAINTAINS PROGRAMS DESIGNED AND OPERATED TO BENEFIT THE PERSONS IT SERVES. THE AGENCY'S ACCREDITATION EXPIRES IN FISCAL 2025. FROM JULY 1, 2022 TO JUNE 30, 2023, THE AGENCY PROVIDED SERVICES TO 463 UNIQUE INDIVIDUALS DURING THE YEAR (REPRESENTING AN INCREASE FROM THE 443 UNIQUE INDIVIDUALS SERVED IN THE PRIOR FISCAL YEAR). THIS INCREASE WAS DUE TO A SIZABLE INCREASE IN ITS SERVICES ACROSS ALL SERVICE AREAS. THE AGENCY PROVIDED SERVICES IN A NUMBER OF DIFFERENT FORMATS, DEPENDING UPON THE NEEDS OF THE PERSON ACCESSING SERVICES INCLUDING 218 ACTIVE CASES, 244 CASE CONSULTATIONS AND 113 INFORMATION AND REFERRAL CASES. DURING THE YEARS ENDED JUNE 30, 2023 AND 2022, THE AGENCY PROVIDED A TOTAL OF 4,690 DAYS OF SERVICES AT ITS CLUBHOUSES, A SUBSTANTIAL INCREASE FROM THE 4,218 DAYS OF SERVICE
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