Civic Intelligence

Crossroads Community Services Board

EIN 54-0988560 • 501(c)3 • Farmville, VA

View Organization Page

Profile

To operate mental health, intellectual disability, and substance abuse programs.

PO Drawer 248Farmville, VA 23901

www.crossroadscsb.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

39th percentile

0.09x

Higher debt load relative to assets than 39% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Liabilities / Revenue

31st percentile

0.10x

Higher debt load relative to revenue than 31% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Net Margin

24th percentile

-4.9%

Higher net margin than 24% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Top Officer Pay

65th percentile

$234,407

Higher top officer pay than 65% of similar nonprofits.

Top officer pay equals 1.2% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2025

Asset Growth

24th percentile

-2.8%

Faster asset growth than 24% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2024 to 2025

Revenue Growth

39th percentile

2.2%

Faster revenue growth than 39% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2024 to 2025

Balance Sheet
Liabilities / Assets39th percentile

Assets

Down

$19,401,050

Down $563,684 (-2.8%) from 2024

Liabilities

Up

$1,840,212

Up $374,828 (+26%) from 2024

Net Assets

Down

$17,560,838

Down $938,512 (-5.1%) from 2024

Operations
Liabilities / Revenue31st percentileNet Margin24th percentile

Revenue

Up

$19,075,632

Up $419,040 (+2.2%) from 2024

Expenses

Up

$20,014,142

Up $1,295,656 (+6.9%) from 2024

Net Income

Down

-$938,510

Down $876,616 (-1416%) from 2024

Trend Graphs

Balance Sheet Trend

Asset Growth24th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$30M$20M$10M$0Assets 2011: $15,590,802Liabilities 2011: $2,258,127Net Assets 2011: $13,332,6752011Assets 2012: $16,256,255Liabilities 2012: $2,290,351Net Assets 2012: $13,965,9042012Assets 2013: $15,809,554Liabilities 2013: $1,877,563Net Assets 2013: $13,931,9912013Assets 2014: $16,315,361Liabilities 2014: $1,750,330Net Assets 2014: $14,565,0312014Assets 2015: $16,038,122Liabilities 2015: $1,709,054Net Assets 2015: $14,329,0682015Assets 2016: $16,390,645Liabilities 2016: $1,403,426Net Assets 2016: $14,987,2192016Assets 2017: $17,602,484Liabilities 2017: $2,190,262Net Assets 2017: $15,412,2222017Assets 2018: $16,672,535Liabilities 2018: $1,952,155Net Assets 2018: $14,720,3802018Assets 2019: $17,083,004Liabilities 2019: $1,979,462Net Assets 2019: $15,103,5422019Assets 2020: $20,050,665Liabilities 2020: $4,476,785Net Assets 2020: $15,573,8802020Assets 2021: $18,959,611Liabilities 2021: $2,016,702Net Assets 2021: $16,942,9092021Assets 2022: $19,265,441Liabilities 2022: $1,589,156Net Assets 2022: $17,676,2852022Assets 2023: $20,151,746Liabilities 2023: $1,590,501Net Assets 2023: $18,561,2452023Assets 2024: $19,964,734Liabilities 2024: $1,465,384Net Assets 2024: $18,499,3502024Assets 2025: $19,401,050Liabilities 2025: $1,840,212Net Assets 2025: $17,560,8382025

Highlighted filing

2025

Assets$19,401,050
Liabilities$1,840,212
Net Assets$17,560,838
Open 2025 Filing

Operations Trend

Revenue Growth39th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0-$10MExpenses 2011: $15,432,6012011Expenses 2012: $16,096,8262012Expenses 2013: $15,856,7972013Revenue 2014: $16,861,067Expenses 2014: $16,228,027Net Income 2014: $633,0402014Revenue 2015: $16,245,997Expenses 2015: $16,481,960Net Income 2015: -$235,9632015Revenue 2016: $17,326,703Expenses 2016: $16,783,760Net Income 2016: $542,9432016Revenue 2017: $16,939,250Expenses 2017: $16,514,247Net Income 2017: $425,0032017Revenue 2018: $15,653,580Expenses 2018: $16,345,422Net Income 2018: -$691,8422018Revenue 2019: $16,113,025Expenses 2019: $15,729,863Net Income 2019: $383,1622019Revenue 2020: $16,921,703Expenses 2020: $16,451,365Net Income 2020: $470,3382020Revenue 2021: $16,853,599Expenses 2021: $16,433,675Net Income 2021: $419,9242021Revenue 2022: $17,108,128Expenses 2022: $16,374,752Net Income 2022: $733,3762022Revenue 2023: $18,593,007Expenses 2023: $17,708,047Net Income 2023: $884,9602023Revenue 2024: $18,656,592Expenses 2024: $18,718,486Net Income 2024: -$61,8942024Revenue 2025: $19,075,632Expenses 2025: $20,014,142Net Income 2025: -$938,5102025

Highlighted filing

2025

Revenue$19,075,632
Expenses$20,014,142
Net Income-$938,510
Open 2025 Filing

Filings

Most recent year

2025 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$19,401,050
Liabilities
$1,840,212
Net assets
$17,560,838
Revenue
$19,075,632
Expenses
$20,014,142
Net income
-$938,510
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$19.4$1.84$17.6$19.1$20.0$0.94
2024XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$20.0$1.47$18.5$18.7$18.7$0.06
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$20.2$1.59$18.6$18.6$17.7$0.88
2022Detailed filing. Detailed filing data is available for this year.$19.3$1.59$17.7$17.1$16.4$0.73
2021Detailed filing. Detailed filing data is available for this year.$19.0$2.02$16.9$16.9$16.4$0.42
2020Detailed filing. Detailed filing data is available for this year.$20.1$4.48$15.6$16.9$16.5$0.47
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$17.1$1.98$15.1$16.1$15.7$0.38
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$16.7$1.95$14.7$15.7$16.3$0.69
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$17.6$2.19$15.4$16.9$16.5$0.43
2016Detailed filing. Detailed filing data is available for this year.$16.4$1.40$15.0$17.3$16.8$0.54
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$16.0$1.71$14.3$16.2$16.5$0.24
2014Detailed filing. Detailed filing data is available for this year.$16.3$1.75$14.6$16.9$16.2$0.63
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$15.8$1.88$13.9$15.9
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$16.3$2.29$14.0$16.1
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$15.6$2.26$13.3$15.4
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Feb 10, 2026
Return Version
2024v5.5
Gross Receipts
$19,263,534
Mission and Program Overview

Mission

To operate mental health, intellectual disability, and substance abuse programs.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$12,371,573$10,327,812▼ $2,043,761
Land, Buildings, and Equipment, Net$5,949,323$5,954,035▲ $4,712
Investments Other Securities-$1,867,166-
Accounts Receivable$1,107,073$692,333▼ $414,740
Prepaid Expenses and Deferred Charges$65,646$46,010▼ $19,636
Cash and Non-Interest-Bearing Accounts$5,250$4,700▼ $550
Total Assets$19,964,734$19,401,050▼ $563,684
Other Assets Total$465,869$508,994▲ $43,125
Liabilities
Accounts Payable and Accrued Expenses$608,030$835,248▲ $227,218
Other Liabilities$857,354$725,723▼ $131,631
Mortgage Notes Payable Secured by Investment Property-$279,241-
Total Liabilities$1,465,384$1,840,212▲ $374,828
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$17,810,166$15,929,200▼ $1,880,966
Net Assets With Donor Restrictions$689,184$1,631,638▲ $942,454
Total Net Assets Fund Balance$18,499,350$17,560,838▼ $938,512
Total Liabilities and Net Assets / Fund Balance$19,964,734$19,401,050▼ $563,684

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$4,633,952$4,462,390$9,096,342
Equipment$309,820$2,690,337$3,000,157
Land$665,022-$665,022
Other Land Buildings$345,241-$345,241
Other Securities$1,867,166--
Compensation and Service Providers
Top Officer Pay65th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Dr Melba MooreExecutive DirectorFT$215,898$18,509$234,407
Nicole PowersNurse PractitionerFT$155,043$16,560$171,603
Pamela ShippNurse PractitionerFT$159,562$7,731$167,293
Zachary PrestonFinance DirectorFT$139,820$8,581$148,401
Michele EbrightOutpatient Services DirectorFT$131,824$8,341$140,165
Pam WallaceId/dd/residential DirectorFT$112,487$12,639$125,126
Ren ThorneEmergency Services DirectorFT$105,849$13,532$119,381
Steven EisensteinMedical DirectorFT$106,441-$106,441

Board Members and Trustees

NameTitle
Edgar JonesChair
Benetta WatkinsVice-chair
Abigail BarnesMember
Carter AllenMember
Chanda GilesMember
Dennis DavisMember
Henry CarwileMember
Holly CoatesMember
Joseph EasterMember
Melinda LavecchiaMember
Robert SaundersMember
Wayne HooverMember
Carmalita EscotoSecretary
William Collins IiiTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Jennifer Pittman-dixonMedical ServicesPO BOX 671, Irvington, VA 22480$114,230
Trishanna ClarkMedical Services115 WHIPPOORWILL ROAD, Brandon, MS 39047$104,940
Revenue and Support

Revenue Composition

Contributions and Grants
$6,326,175
Program Service Revenue
$11,404,210
Investment Income
$867,114
Other Revenue
$478,133
Change in Net Assets
$-938,510

Audited Revenue Reconciliation

Revenue per Audited Statements
$19,075,632
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Total Revenue per Audited Statements
$19,075,632
Total Revenue per Form 990
$19,075,632
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$16,417,397
Other Expenses$3,596,745
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$9,814,228$2,159,591-$11,973,819
Other Employee Benefits$3,304,062$743,777-$4,047,839
Occupancy$710,479$115,659-$826,138
Travel$366,302$85,922-$452,224
Current Officers, Directors, Trustees, and Key Employees$221,990$173,749-$395,739
Depreciation Depletion$270,278$80,732-$351,010
Other Expenses$72,877$25,606-$98,483
Interest-$403-$403
All Other Expenses$3,239,317$-3,239,317--
Total Functional Expenses$19,628,413$385,729$0$20,014,142

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$20,014,142
Total Expenses per Audited Statements$20,014,142
Total Expenses per Form 990$20,014,142
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Accrued Compensated Absences$689,204
Consumer Deposits$36,519
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“A copy of the annual return is reviewed by the executive director and the director of administrative services before filing.”

Form 990, Part VI, Section B, Line 12C

“Annually the board of directors have a discussion led by the executive director as to the organization's conflict of interest policy and a request of each board member to provide written disclosure of any conflicts to the organization.”

Form 990, Part VI, Section B, Line 15

“The board authorizes and approves any change in the executive director's compensation. Other key employee compensation is approved by the executive director and the salary ranges are set by the board of directors.”

Form 990, Part VI, Section C, Line 19

“The organization makes its governing documents, conflict of interest policy and financial statements available to the public upon request. Financial statements are also available at the virginia department of behavioral development services website.”

Filing and Contact Details

Filer

Filer Name
Crossroads Community Services Board
EIN
54-0988560
Phone
4343927049
Address
PO DRAWER 248, FARMVILLE, VA 23901

Signing Officer

Name
Zachary Preston
Title
Director of Finanice
Phone
4346077560
Signed
2026-02-10
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Zachary Preston
Formed
1973
Legal Domicile
Va
Voting Board Members
14
Independent Board Members
14
Employees
336
Volunteers
14

Preparer

Firm
HARRIS HARVEY NEAL & COLLPCPA'S
Address
PO BOX 3424, DANVILLE, VA 24543-3424
Preparer
Michael a Mayhew CPA
Phone
4347923220
Supplemental Narrative

Financial Statement Notes

PART X, LINE 2:

“The agency has implemented fasb asc 740-10 regarding accounting for uncertainty in income taxes. The agency does not currently have any unrelated business taxable income. The agency is subject to routine audits by taxing jurisdictions. However, currently no audits of any tax periods are in progress. Management of the agency believes that the agency is no longer subject to income tax examinations for the years prior to june 30, 2022.”

Raw XML AppendixShowing 400 of 645 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
IRS990/AccountsPayableAccrExpnssGrp/BOYAmt0608030
IRS990/AccountsPayableAccrExpnssGrp/EOYAmt0835248
IRS990/AccountsReceivableGrp/BOYAmt01107073
IRS990/AccountsReceivableGrp/EOYAmt0692333
IRS990/ActivitiesConductedPrtshpInd00
IRS990/ActivityOrMissionDesc0TO OPERATE MENTAL HEALTH, INTELLECTUAL DISABILITY, AND SUBSTANCE ABUSE PROGRAMS.
IRS990/AllOtherExpensesGrp/ManagementAndGeneralAmt0-3239317
IRS990/AllOtherExpensesGrp/ProgramServicesAmt03239317
IRS990/AnnualDisclosureCoveredPrsnInd01
IRS990/AuditCommitteeInd01
IRS990/BooksInCareOfDetail/BusinessName/BusinessNameLine1Txt0ZACHARY PRESTON
IRS990/BooksInCareOfDetail/PhoneNum04343927049
IRS990/BooksInCareOfDetail/USAddress/AddressLine1Txt0HIGHWAY 460 BUSH RIVER MANOR
IRS990/BooksInCareOfDetail/USAddress/CityNm0FARMVILLE
IRS990/BooksInCareOfDetail/USAddress/StateAbbreviationCd0VA
IRS990/BooksInCareOfDetail/USAddress/ZIPCd023901
IRS990/BusinessRlnWith35CtrlEntInd00
IRS990/BusinessRlnWithFamMemInd00
IRS990/BusinessRlnWithOrgMemInd00
IRS990/CashNonInterestBearingGrp/BOYAmt05250
IRS990/CashNonInterestBearingGrp/EOYAmt04700
IRS990/ChangeToOrgDocumentsInd00
IRS990/CntrctRcvdGreaterThan100KCnt02
IRS990/CollectionsOfArtInd00
IRS990/CompCurrentOfcrDirectorsGrp/ManagementAndGeneralAmt0173749
IRS990/CompCurrentOfcrDirectorsGrp/ProgramServicesAmt0221990
IRS990/CompCurrentOfcrDirectorsGrp/TotalAmt0395739
IRS990/CompensationFromOtherSrcsInd00
IRS990/CompensationProcessCEOInd01
IRS990/CompensationProcessOtherInd01
IRS990/ConflictOfInterestPolicyInd01
IRS990/ConservationEasementsInd00
IRS990/ConsolidatedAuditFinclStmtInd00
IRS990/ContractorCompensationGrp/CompensationAmt0114230
IRS990/ContractorCompensationGrp/CompensationAmt1104940
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt0PO BOX 671
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/AddressLine1Txt1115 WHIPPOORWILL ROAD
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/CityNm0IRVINGTON
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/CityNm1BRANDON
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/StateAbbreviationCd0VA
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/StateAbbreviationCd1MS
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/ZIPCd022480
IRS990/ContractorCompensationGrp/ContractorAddress/USAddress/ZIPCd139047
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt0JENNIFER PITTMAN-DIXON
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt1TRISHANNA CLARK
IRS990/ContractorCompensationGrp/ServicesDesc0MEDICAL SERVICES
IRS990/ContractorCompensationGrp/ServicesDesc1MEDICAL SERVICES
IRS990/CreditCounselingInd00
IRS990/CYBenefitsPaidToMembersAmt00
IRS990/CYContributionsGrantsAmt06326175
IRS990/CYGrantsAndSimilarPaidAmt00
IRS990/CYInvestmentIncomeAmt0867114
IRS990/CYOtherExpensesAmt03596745
IRS990/CYOtherRevenueAmt0478133
IRS990/CYProgramServiceRevenueAmt011404210
IRS990/CYRevenuesLessExpensesAmt0-938510
IRS990/CYSalariesCompEmpBnftPaidAmt016417397
IRS990/CYTotalExpensesAmt020014142
IRS990/CYTotalFundraisingExpenseAmt00
IRS990/CYTotalProfFndrsngExpnsAmt00
IRS990/CYTotalRevenueAmt019075632
IRS990/DecisionsSubjectToApprovaInd00
IRS990/DeductibleArtContributionInd00
IRS990/DeductibleNonCashContriInd00
IRS990/DelegationOfMgmtDutiesInd00
IRS990/DepreciationDepletionGrp/ManagementAndGeneralAmt080732
IRS990/DepreciationDepletionGrp/ProgramServicesAmt0270278
IRS990/DepreciationDepletionGrp/TotalAmt0351010
IRS990/Desc0CROSSROADS COMMUNITY SERVICES BOARD PROVIDES EMERGENCY, OUTPATIENT, CASE MANAGEMENT, INFANT INTERVENTION, PSYCHIATRIC, PREVENTION, EDUCATION AND CONSULTATION SERVICES IN THE AREA OF MENTAL HEALTH.
IRS990/DescribedInSection501c3Ind01
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IRS990/DonorRestrictionNetAssetsGrp/EOYAmt01631638
IRS990/DonorRstrOrQuasiEndowmentsInd00
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IRS990/EmployeeCnt0336
IRS990/EmploymentTaxReturnsFiledInd00
IRS990/EngagedInExcessBenefitTransInd00
IRS990/ExpenseAmt09421638
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