Liabilities / Assets
98th percentile
Higher debt load relative to assets than 98% of similar nonprofits.
EIN 47-5016851 • 501(c)3 • Reston, VA
Profile
Patients Rising has a very specific mission: We fight for access to vital therapies and services for patients with life-threatening and chronic diseases. We believe access to those treatments and creating a balanced dialogue in the national conversation is essential.
Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.
Liabilities / Assets
98th percentile
Higher debt load relative to assets than 98% of similar nonprofits.
Liabilities / Revenue
98th percentile
Higher debt load relative to revenue than 98% of similar nonprofits.
Net Margin
13th percentile
Higher net margin than 13% of similar nonprofits.
Top Officer Pay
99th percentile
Higher top officer pay than 99% of similar nonprofits.
Top officer pay equals 58.3% of source-year revenue.
Asset Growth
98th percentile
Faster asset growth than 98% of similar nonprofits.
Revenue Growth
16th percentile
Faster revenue growth than 16% of similar nonprofits.
Assets
Up$210,799
Up $175,864 (+503%) from 2023
Liabilities
Up$1,291,853
Up $393,514 (+44%) from 2023
Net Assets
Down-$1,081,054
Down $217,650 (-25%) from 2023
Revenue
Down$394,651
Down $539,501 (-58%) from 2023
Expenses
Down$612,301
Down $422,823 (-41%) from 2023
Net Income
Down-$217,650
Down $116,678 (-116%) from 2023
Most recent year
2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.
The patient helpline is dedicated to empowering patients and caregivers by providing clear guidance, compassionate support, and essential resources to navigate the complexities of healthcare. Our mission is to reduce barriers to care, offering personalized assistance on issues like insurance coverage, treatment access, medical transportation, and caregiver support. We believe every patient deserves to be informed, supported, and equipped to make confident healthcare decisions. Through dedicated advocacy and resource navigation, we strive to improve health outcomes and ensure that all patients have access to the care they need.
Reduce barriers to care, offering personalized assistance on issues like insurance coverage, treatment access, medical transportation, and caregiver support.
| Line | Beginning | End | Change |
|---|---|---|---|
| Assets | |||
| Cash and Non-Interest-Bearing Accounts | $4,935 | $210,799 | ▲ $205,864 |
| Investments Other Securities | $30,000 | - | - |
| Rtn Earn Endowment Incm Other Fnds | $-863,404 | $-1,081,054 | ▼ $217,650 |
| Total Assets | $34,935 | $210,799 | ▲ $175,864 |
| Liabilities | |||
| Other Liabilities | $546,724 | $1,079,113 | ▲ $532,389 |
| Accounts Payable and Accrued Expenses | $351,615 | $212,740 | ▼ $138,875 |
| Total Liabilities | $898,339 | $1,291,853 | ▲ $393,514 |
| Net Assets / Fund Balance | |||
| Total Net Assets Fund Balance | $-863,404 | $-1,081,054 | ▼ $217,650 |
| Total Liabilities and Net Assets / Fund Balance | $34,935 | $210,799 | ▲ $175,864 |
| Name | Title | Full / Part Time | Base | Other | Total |
|---|---|---|---|---|---|
| Teressa Wilcox | CHF Exc/miss | PT | $110,000 | $120,100 | $230,100 |
| Joseph D Keenan | Chief Digita | FT | $85,100 | $122,856 | $207,956 |
| Teressa Wilcox | CHF Exc/mission Ofcr | - | $110,000 | $5,050 | $115,050 |
| Joseph D Keenan | Chief Digital Ofcr | - | $85,100 | $18,878 | $103,978 |
| Name | Title |
|---|---|
| Darla S Bell | Director |
| David Cook | Director |
| Demeshia Montgomery | Director |
| Jeffrey Oldham | Director |
| Jonathan Wilcox | Director |
| Robert Goldberg | Director |
| Line Item | Amount |
|---|---|
| Salaries, Compensation, and Employee Benefits | $451,647 |
| Other Expenses | $160,654 |
| Total Fundraising Expense | $66,368 |
| Grants and Similar Amounts Paid | $0 |
| Professional Fundraising Fees | $0 |
| Line Item | Program | Management | Fundraising | Total |
|---|---|---|---|---|
| Other Salaries and Wages | $222,215 | $25,530 | $25,010 | $272,755 |
| Current Officers, Directors, Trustees, and Key Employees | $55,000 | $27,500 | $27,500 | $110,000 |
| Other Employee Benefits | $17,939 | $10,300 | $2,019 | $30,258 |
| Travel | $20,422 | $3,636 | $4,876 | $28,934 |
| Payroll Taxes | $21,327 | $3,114 | $3,658 | $28,099 |
| Fees for Services Accounting | - | $22,654 | - | $22,654 |
| Advertising | $21,221 | $912 | - | $22,133 |
| Interest | - | $13,879 | - | $13,879 |
| Fees for Services Other | $7,626 | $5,622 | - | $13,248 |
| Occupancy | - | $10,593 | - | $10,593 |
| Pension Plan Contributions | $6,993 | $1,776 | $1,766 | $10,535 |
| Information Technology | - | $8,119 | - | $8,119 |
| Fees for Services Legal | - | $5,015 | - | $5,015 |
| Insurance | - | $3,207 | - | $3,207 |
| Conferences and Meetings | - | $428 | $1,282 | $1,710 |
| Office Expenses | $659 | $729 | $14 | $1,402 |
| All Other Expenses | $45 | $147 | - | $192 |
| Other Expenses | $2,400 | $89 | $74 | $163 |
| Total Functional Expenses | $386,235 | $159,698 | $66,368 | $612,301 |
| Line Item | Amount |
|---|---|
| Professional Fundraising Fees | $0 |
| Liability | Amount |
|---|---|
| Patients Rising Payable | $585,378 |
| Sba Eidl Loan | $483,183 |
| Credit Card Payable | $5,801 |
| Payroll Liabilities | $4,751 |
“Teressa wilcox jonathan wilcox cmo director married”
“The form 990 is provided to all board members for review prior to filing, and any questions are discussed amongst the board as necessary.”
“Compliance with the conflict of interest policy is monitored and enforced by the executive director.”
“The executive director's compensation is evaluated and approved by the board of directors with the executive director abstaining from the vote. Compensation of other officers or key employees also is evaluated and approved by the board of directors.”
“Governing documents are available upon request, conflict of interest policy and form 990 are available through the organization's website.”
“The patient helpline is dedicated to empowering patients and caregivers by providing clear guidance, compassionate support, and essential resources to navigate the complexities of healthcare. Our mission is to reduce barriers to care, offering personalized assistance on issues like insurance coverage, treatment access, medical transportation, and caregiver support. We believe every patient deserves to be informed, supported, and equipped to make confident healthcare decisions. Through dedicated advocacy and resource navigation, we strive to improve health outcomes and ensure that all patients have access to the care they need.”
“The patient helpline is a vital resource offering direct support to patients navigating complex healthcare challenges. Designed to assist individuals and families facing barriers to care, the helpline provides free guidance on issues such as insurance coverage, treatment access, medical transportation, and caregiving resources. Staffed by trained navigators and advocates, the helpline empowers patients with the information and assistance they need to make informed healthcare decisions. This program connects patients to a network of resources, helping them overcome financial, logistical, and bureaucratic obstacles. By addressing specific needs on a case-by-case basis, the patient helpline improves healthcare access and reduces delays in receiving essential treatments. The helpline's services are further amplified by community partnerships and educational initiatives, ensuring a broad reach and impactful support for those most in need.”
“The patient learning center is dedicated to empowering patients with the knowledge and skills needed to navigate their healthcare journeys with confidence. Through an array of educational resources and training programs, the learning center enables patients and caregivers to become effective advocates for their own health. Key components include the self-advocacy masterclass, a comprehensive course that trains patients in essential healthcare navigation skills, from understanding their insurance policy to effectively communicating with their doctors. This interactive program has helped hundreds of patients develop the tools they need to actively engage in their healthcare. Additionally, our navigation resources provide practical guidance on managing insurance, treatment options, and care coordination, offering patients a clear path to understanding and accessing their care. The learning center also offers patient accelerators, specialized modules that equip patients to communicate more effectively with their doctors and make informed decisions about their treatment options. By enhancing patient-provider communication, the accelerators empower patients to play an active role in their healthcare, fostering more personalized and effective care experiences. Together, these programs build a comprehensive support system that elevates patient voices and strengthens their ability to navigate the healthcare system.”
“The patients rising dispatch program for low-vision patients provides essential transportation booking services for individuals facing vision challenges, ensuring they have reliable access to medical appointments and other critical healthcare services. Recognizing that low-vision patients often face unique mobility barriers, this program offers a dedicated support system to reduce transportation obstacles and improve overall healthcare accessibility. Through this program, patients rising coordinates with a network of transportation providers to book rides on behalf of patients, managing the logistics from start to finish. Each ride is tailored to accommodate the specific needs of low-vision patients, offering door-to-door service to ensure their safety and ease of travel. The dispatch program goes beyond transportation support by providing each patient with a personalized service experience, offering reminders and additional resources to help them stay connected to their healthcare. By reducing one of the major barriers to timely medical care, this program empowers low-vision patients to maintain their health and independence, directly addressing the accessibility needs of this underserved community.”
This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.
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| IRS990/ProgSrvcAccomActy2Grp/Desc | 0 | THE PATIENT LEARNING CENTER IS DEDICATED TO EMPOWERING PATIENTS WITH THE KNOWLEDGE AND SKILLS NEEDED TO NAVIGATE THEIR HEALTHCARE JOURNEYS WITH CONFIDENCE. THROUGH AN ARRAY OF EDUCATIONAL RESOURCES AND TRAINING PROGRAMS, THE LEARNING CENTER ENABLES PATIENTS AND CAREGIVERS TO BECOME EFFECTIVE ADVOCATES FOR THEIR OWN HEALTH. KEY COMPONENTS INCLUDE THE SELF-ADVOCACY MASTERCLASS, A COMPREHENSIVE COURSE THAT TRAINS PATIENTS IN ESSENTIAL HEALTHCARE NAVIGATION SKILLS, FROM UNDERSTANDING THEIR INSURANCE POLICY TO EFFECTIVELY COMMUNICATING WITH THEIR DOCTORS. THIS INTERACTIVE PROGRAM HAS HELPED HUNDREDS OF PATIENTS DEVELOP THE TOOLS THEY NEED TO ACTIVELY ENGAGE IN THEIR HEALTHCARE. ADDITIONALLY, OUR NAVIGATION RESOURCES PROVIDE PRACTICAL GUIDANCE ON MANAGING INSURANCE, TREATMENT OPTIONS, AND CARE COORDINATION, OFFERING PATIENTS A CLEAR PATH TO UNDERSTANDING AND ACCESSING THEIR CARE. THE LEARNING CENTER ALSO OFFERS PATIENT ACCELERATORS, SPECIALIZED MODULES THAT EQUIP PATIENTS TO COMMUNICATE MORE EFFECTIVELY WITH THEIR DOCTORS AND MAKE INFORMED DECISIONS ABOUT THEIR TREATMENT OPTIONS. BY ENHANCING PATIENT-PROVIDER COMMUNICATION, THE ACCELERATORS EMPOWER PATIENTS TO PLAY AN ACTIVE ROLE IN THEIR HEALTHCARE, FOSTERING MORE PERSONALIZED AND EFFECTIVE CARE EXPERIENCES. TOGETHER, THESE PROGRAMS BUILD A COMPREHENSIVE SUPPORT SYSTEM THAT ELEVATES PATIENT VOICES AND STRENGTHENS THEIR ABILITY TO NAVIGATE THE HEALTHCARE SYSTEM. |
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| IRS990/ProgSrvcAccomActy3Grp/Desc | 0 | THE PATIENTS RISING DISPATCH PROGRAM FOR LOW-VISION PATIENTS PROVIDES ESSENTIAL TRANSPORTATION BOOKING SERVICES FOR INDIVIDUALS FACING VISION CHALLENGES, ENSURING THEY HAVE RELIABLE ACCESS TO MEDICAL APPOINTMENTS AND OTHER CRITICAL HEALTHCARE SERVICES. RECOGNIZING THAT LOW-VISION PATIENTS OFTEN FACE UNIQUE MOBILITY BARRIERS, THIS PROGRAM OFFERS A DEDICATED SUPPORT SYSTEM TO REDUCE TRANSPORTATION OBSTACLES AND IMPROVE OVERALL HEALTHCARE ACCESSIBILITY. THROUGH THIS PROGRAM, PATIENTS RISING COORDINATES WITH A NETWORK OF TRANSPORTATION PROVIDERS TO BOOK RIDES ON BEHALF OF PATIENTS, MANAGING THE LOGISTICS FROM START TO FINISH. EACH RIDE IS TAILORED TO ACCOMMODATE THE SPECIFIC NEEDS OF LOW-VISION PATIENTS, OFFERING DOOR-TO-DOOR SERVICE TO ENSURE THEIR SAFETY AND EASE OF TRAVEL. THE DISPATCH PROGRAM GOES BEYOND TRANSPORTATION SUPPORT BY PROVIDING EACH PATIENT WITH A PERSONALIZED SERVICE EXPERIENCE, OFFERING REMINDERS AND ADDITIONAL RESOURCES TO HELP THEM STAY CONNECTED TO THEIR HEALTHCARE. BY REDUCING ONE OF THE MAJOR BARRIERS TO TIMELY MEDICAL CARE, THIS PROGRAM EMPOWERS LOW-VISION PATIENTS TO MAINTAIN THEIR HEALTH AND INDEPENDENCE, DIRECTLY ADDRESSING THE ACCESSIBILITY NEEDS OF THIS UNDERSERVED COMMUNITY. |
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| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 0 | THE PATIENT HELPLINE IS DEDICATED TO EMPOWERING PATIENTS AND CAREGIVERS BY PROVIDING CLEAR GUIDANCE, COMPASSIONATE SUPPORT, AND ESSENTIAL RESOURCES TO NAVIGATE THE COMPLEXITIES OF HEALTHCARE. OUR MISSION IS TO REDUCE BARRIERS TO CARE, OFFERING PERSONALIZED ASSISTANCE ON ISSUES LIKE INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVER SUPPORT. WE BELIEVE EVERY PATIENT DESERVES TO BE INFORMED, SUPPORTED, AND EQUIPPED TO MAKE CONFIDENT HEALTHCARE DECISIONS. THROUGH DEDICATED ADVOCACY AND RESOURCE NAVIGATION, WE STRIVE TO IMPROVE HEALTH OUTCOMES AND ENSURE THAT ALL PATIENTS HAVE ACCESS TO THE CARE THEY NEED. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 1 | THE PATIENT HELPLINE IS A VITAL RESOURCE OFFERING DIRECT SUPPORT TO PATIENTS NAVIGATING COMPLEX HEALTHCARE CHALLENGES. DESIGNED TO ASSIST INDIVIDUALS AND FAMILIES FACING BARRIERS TO CARE, THE HELPLINE PROVIDES FREE GUIDANCE ON ISSUES SUCH AS INSURANCE COVERAGE, TREATMENT ACCESS, MEDICAL TRANSPORTATION, AND CAREGIVING RESOURCES. STAFFED BY TRAINED NAVIGATORS AND ADVOCATES, THE HELPLINE EMPOWERS PATIENTS WITH THE INFORMATION AND ASSISTANCE THEY NEED TO MAKE INFORMED HEALTHCARE DECISIONS. THIS PROGRAM CONNECTS PATIENTS TO A NETWORK OF RESOURCES, HELPING THEM OVERCOME FINANCIAL, LOGISTICAL, AND BUREAUCRATIC OBSTACLES. BY ADDRESSING SPECIFIC NEEDS ON A CASE-BY-CASE BASIS, THE PATIENT HELPLINE IMPROVES HEALTHCARE ACCESS AND REDUCES DELAYS IN RECEIVING ESSENTIAL TREATMENTS. THE HELPLINE'S SERVICES ARE FURTHER AMPLIFIED BY COMMUNITY PARTNERSHIPS AND EDUCATIONAL INITIATIVES, ENSURING A BROAD REACH AND IMPACTFUL SUPPORT FOR THOSE MOST IN NEED. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 2 | THE PATIENT LEARNING CENTER IS DEDICATED TO EMPOWERING PATIENTS WITH THE KNOWLEDGE AND SKILLS NEEDED TO NAVIGATE THEIR HEALTHCARE JOURNEYS WITH CONFIDENCE. THROUGH AN ARRAY OF EDUCATIONAL RESOURCES AND TRAINING PROGRAMS, THE LEARNING CENTER ENABLES PATIENTS AND CAREGIVERS TO BECOME EFFECTIVE ADVOCATES FOR THEIR OWN HEALTH. KEY COMPONENTS INCLUDE THE SELF-ADVOCACY MASTERCLASS, A COMPREHENSIVE COURSE THAT TRAINS PATIENTS IN ESSENTIAL HEALTHCARE NAVIGATION SKILLS, FROM UNDERSTANDING THEIR INSURANCE POLICY TO EFFECTIVELY COMMUNICATING WITH THEIR DOCTORS. THIS INTERACTIVE PROGRAM HAS HELPED HUNDREDS OF PATIENTS DEVELOP THE TOOLS THEY NEED TO ACTIVELY ENGAGE IN THEIR HEALTHCARE. ADDITIONALLY, OUR NAVIGATION RESOURCES PROVIDE PRACTICAL GUIDANCE ON MANAGING INSURANCE, TREATMENT OPTIONS, AND CARE COORDINATION, OFFERING PATIENTS A CLEAR PATH TO UNDERSTANDING AND ACCESSING THEIR CARE. THE LEARNING CENTER ALSO OFFERS PATIENT ACCELERATORS, SPECIALIZED MODULES THAT EQUIP PATIENTS TO COMMUNICATE MORE EFFECTIVELY WITH THEIR DOCTORS AND MAKE INFORMED DECISIONS ABOUT THEIR TREATMENT OPTIONS. BY ENHANCING PATIENT-PROVIDER COMMUNICATION, THE ACCELERATORS EMPOWER PATIENTS TO PLAY AN ACTIVE ROLE IN THEIR HEALTHCARE, FOSTERING MORE PERSONALIZED AND EFFECTIVE CARE EXPERIENCES. TOGETHER, THESE PROGRAMS BUILD A COMPREHENSIVE SUPPORT SYSTEM THAT ELEVATES PATIENT VOICES AND STRENGTHENS THEIR ABILITY TO NAVIGATE THE HEALTHCARE SYSTEM. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 3 | THE PATIENTS RISING DISPATCH PROGRAM FOR LOW-VISION PATIENTS PROVIDES ESSENTIAL TRANSPORTATION BOOKING SERVICES FOR INDIVIDUALS FACING VISION CHALLENGES, ENSURING THEY HAVE RELIABLE ACCESS TO MEDICAL APPOINTMENTS AND OTHER CRITICAL HEALTHCARE SERVICES. RECOGNIZING THAT LOW-VISION PATIENTS OFTEN FACE UNIQUE MOBILITY BARRIERS, THIS PROGRAM OFFERS A DEDICATED SUPPORT SYSTEM TO REDUCE TRANSPORTATION OBSTACLES AND IMPROVE OVERALL HEALTHCARE ACCESSIBILITY. THROUGH THIS PROGRAM, PATIENTS RISING COORDINATES WITH A NETWORK OF TRANSPORTATION PROVIDERS TO BOOK RIDES ON BEHALF OF PATIENTS, MANAGING THE LOGISTICS FROM START TO FINISH. EACH RIDE IS TAILORED TO ACCOMMODATE THE SPECIFIC NEEDS OF LOW-VISION PATIENTS, OFFERING DOOR-TO-DOOR SERVICE TO ENSURE THEIR SAFETY AND EASE OF TRAVEL. THE DISPATCH PROGRAM GOES BEYOND TRANSPORTATION SUPPORT BY PROVIDING EACH PATIENT WITH A PERSONALIZED SERVICE EXPERIENCE, OFFERING REMINDERS AND ADDITIONAL RESOURCES TO HELP THEM STAY CONNECTED TO THEIR HEALTHCARE. BY REDUCING ONE OF THE MAJOR BARRIERS TO TIMELY MEDICAL CARE, THIS PROGRAM EMPOWERS LOW-VISION PATIENTS TO MAINTAIN THEIR HEALTH AND INDEPENDENCE, DIRECTLY ADDRESSING THE ACCESSIBILITY NEEDS OF THIS UNDERSERVED COMMUNITY. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 4 | TERESSA WILCOX JONATHAN WILCOX CMO DIRECTOR MARRIED |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 5 | THE FORM 990 IS PROVIDED TO ALL BOARD MEMBERS FOR REVIEW PRIOR TO FILING, AND ANY QUESTIONS ARE DISCUSSED AMONGST THE BOARD AS NECESSARY. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 6 | COMPLIANCE WITH THE CONFLICT OF INTEREST POLICY IS MONITORED AND ENFORCED BY THE EXECUTIVE DIRECTOR. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 7 | THE EXECUTIVE DIRECTOR'S COMPENSATION IS EVALUATED AND APPROVED BY THE BOARD OF DIRECTORS WITH THE EXECUTIVE DIRECTOR ABSTAINING FROM THE VOTE. COMPENSATION OF OTHER OFFICERS OR KEY EMPLOYEES ALSO IS EVALUATED AND APPROVED BY THE BOARD OF DIRECTORS. |
| IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt | 8 | GOVERNING DOCUMENTS ARE AVAILABLE UPON REQUEST, CONFLICT OF INTEREST POLICY AND FORM 990 ARE AVAILABLE THROUGH THE ORGANIZATION'S WEBSITE. |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 0 | FORM 990 - ORGANIZATION'S MISSION |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 1 | FORM 990, PAGE 2, PART III, LINE 4A |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 2 | FORM 990, PAGE 2, PART III, LINE 4B |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 3 | FORM 990, PAGE 2, PART III, LINE 4C |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 4 | FORM 990, PAGE 6, PART VI, LINE 2 |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 5 | FORM 990, PAGE 6, PART VI, LINE 11B |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 6 | FORM 990, PAGE 6, PART VI, LINE 12C |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 7 | FORM 990, PAGE 6, PART VI, LINE 15A |
| IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc | 8 | FORM 990, PAGE 6, PART VI, LINE 19 |
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