Civic Intelligence

Maine Community Health Options

EIN 45-3416923 • 501(c)29 • New Gloucester, ME

Profile

The organization was established and operates as a consumer-operated and oriented plan ("co-op") in accordance with the provisions of section 1322 of the patient protection and affordable care act. As a consumer-governed nonprofit health insurance issuer, the organization: (1) partners with members, businesses, and health professionals to provide affordable, high-quality benefits that promote health and wellbeing, (2) creates and develops innovative forms of healthcare delivery for the purpose of creating better healthcare value through improved health outcomes at lower cost, and (3) promotes the health of the people of maine and educates the public about health, healthcare, and related topics.form 990, part v, line 13mcho is licensed to issue qualified health plans in the following states:me, nhmcho maintains and reports the full amount of reserves required by maine and new hampshire state law of $100,000 and $0, respectively.

60 Pineland Drive Auburn Hall 301New Gloucester, ME 04260

www.healthoptions.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

72nd percentile

0.63x

Higher debt load relative to assets than 72% of similar nonprofits.

$250M-$1B nonprofits • Source year 2024

Liabilities / Revenue

36th percentile

0.26x

Higher debt load relative to revenue than 36% of similar nonprofits.

$250M-$1B nonprofits • Source year 2024

Net Margin

14th percentile

-11%

Higher net margin than 14% of similar nonprofits.

$250M-$1B nonprofits • Source year 2024

Top Officer Pay

36th percentile

$456,656

Higher top officer pay than 36% of similar nonprofits.

Top officer pay equals 0.2% of source-year revenue.

$250M-$1B nonprofits • Source year 2024

Asset Growth

3rd percentile

-21%

Faster asset growth than 3% of similar nonprofits.

$250M-$1B nonprofits • Annualized from 2023 to 2024

Revenue Growth

20th percentile

-0.8%

Faster revenue growth than 20% of similar nonprofits.

$250M-$1B nonprofits • Annualized from 2023 to 2024

Assets

Down

$124,258,026

Down $32,846,384 (-21%) from 2023

Liabilities

Up

$78,774,314

Up $12,376,308 (+19%) from 2023

Net Assets

Down

$45,483,712

Down $45,222,692 (-50%) from 2023

Revenue

Down

$303,837,975

Down $2,523,012 (-0.8%) from 2023

Expenses

Up

$337,142,473

Up $6,150,570 (+1.9%) from 2023

Net Income

Down

-$33,304,498

Down $8,673,582 (-35%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$300M$200M$100M$0-$100MAssets 2011: $500Liabilities 2011: $233,635Net Assets 2011: -$233,1352011Assets 2012: $2,641,882Liabilities 2012: $4,397,463Net Assets 2012: -$1,755,5812012Assets 2013: $20,592,446Liabilities 2013: $28,962,573Net Assets 2013: -$8,370,1272013Assets 2014: $89,689,782Liabilities 2014: $90,717,159Net Assets 2014: -$1,027,3772014Assets 2015: $185,589,711Liabilities 2015: $261,849,068Net Assets 2015: -$76,259,3572015Assets 2016: $106,832,733Liabilities 2016: $197,657,711Net Assets 2016: -$90,824,9782016Assets 2017: $75,519,544Liabilities 2017: $172,560,155Net Assets 2017: -$97,040,6112017Assets 2018: $170,659,367Liabilities 2018: $113,325,811Net Assets 2018: $57,333,5562018Assets 2019: $182,400,877Liabilities 2019: $98,211,956Net Assets 2019: $84,188,9212019Assets 2020: $218,975,407Liabilities 2020: $78,835,404Net Assets 2020: $140,140,0032020Assets 2021: $184,016,792Liabilities 2021: $63,626,875Net Assets 2021: $120,389,9172021Assets 2022: $165,981,999Liabilities 2022: $47,198,983Net Assets 2022: $118,783,0162022Assets 2023: $157,104,410Liabilities 2023: $66,398,006Net Assets 2023: $90,706,4042023Assets 2024: $124,258,026Liabilities 2024: $78,774,314Net Assets 2024: $45,483,7122024

Highlighted filing

2024

Assets$124,258,026
Liabilities$78,774,314
Net Assets$45,483,712

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$600M$400M$200M$0-$200MRevenue 2011: $0Expenses 2011: $233,135Net Income 2011: -$233,1352011Revenue 2012: $15,188Expenses 2012: $1,537,634Net Income 2012: -$1,522,4462012Revenue 2013: $573,458Expenses 2013: $7,177,174Net Income 2013: -$6,603,7162013Revenue 2014: $194,274,377Expenses 2014: $186,914,366Net Income 2014: $7,360,0112014Revenue 2015: $404,022,764Expenses 2015: $479,098,749Net Income 2015: -$75,075,9852015Revenue 2016: $435,859,461Expenses 2016: $450,366,689Net Income 2016: -$14,507,2282016Revenue 2017: $286,850,409Expenses 2017: $293,101,448Net Income 2017: -$6,251,0392017Revenue 2018: $424,215,650Expenses 2018: $398,928,831Net Income 2018: $25,286,8192018Revenue 2019: $318,165,474Expenses 2019: $292,978,630Net Income 2019: $25,186,8442019Revenue 2020: $230,534,833Expenses 2020: $174,032,368Net Income 2020: $56,502,4652020Revenue 2021: $187,137,640Expenses 2021: $207,148,584Net Income 2021: -$20,010,9442021Revenue 2022: $240,547,158Expenses 2022: $255,746,072Net Income 2022: -$15,198,9142022Revenue 2023: $306,360,987Expenses 2023: $330,991,903Net Income 2023: -$24,630,9162023Revenue 2024: $303,837,975Expenses 2024: $337,142,473Net Income 2024: -$33,304,4982024

Highlighted filing

2024

Revenue$303,837,975
Expenses$337,142,473
Net Income-$33,304,498

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$124$78.8$45.5$304$337$33.3
2023Detailed filing. Detailed filing data is available for this year.$157$66.4$90.7$306$331$24.6
2022Detailed filing. Detailed filing data is available for this year.$166$47.2$119$241$256$15.2
2021Detailed filing. Detailed filing data is available for this year.$184$63.6$120$187$207$20.0
2020Detailed filing. Detailed filing data is available for this year.$219$78.8$140$231$174$56.5
2019Detailed filing. Detailed filing data is available for this year.$182$98.2$84.2$318$293$25.2
2018Detailed filing. Detailed filing data is available for this year.$171$113$57.3$424$399$25.3
2017Detailed filing. Detailed filing data is available for this year.$75.5$173$97.0$287$293$6.25
2016Detailed filing. Detailed filing data is available for this year.$107$198$90.8$436$450$14.5
2015Detailed filing. Detailed filing data is available for this year.$186$262$76.3$404$479$75.1
2014Summary only. Only limited summary data is available for this year.$89.7$90.7$1.03$194$187$7.36
2013Summary only. Only limited summary data is available for this year.$20.6$29.0$8.37$0.57$7.18$6.60
2012Summary only. Only limited summary data is available for this year.$2.64$4.40$1.76$0.02$1.54$1.52
2011Summary only. Only limited summary data is available for this year.$0.00$0.23$0.23$0.00$0.23$0.23
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 13, 2025
Return Version
2024v5.2
Gross Receipts
$303,838,628
Mission and Program Overview

Mission

Establishing and operating a consumer operated and oriented plan ("co-op") in accordance with the provisions of section 1322 of the patient protection and affordable care act(see sch o)

To partner with maine people, businesses, and health professionals to provide affordable, high-quality benefits that promote health and wellbeing.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$111,605,737$100,270,907▼ $11,334,830
Accounts Receivable$6,588,869$9,508,610▲ $2,919,741
Cash and Non-Interest-Bearing Accounts$10,677,808$5,574,744▼ $5,103,064
Savings and Temporary Cash Investments$12,255,770$126,002▼ $12,129,768
Total Assets$157,104,410$124,258,026▼ $32,846,384
Other Assets Total$15,976,226$8,777,763▼ $7,198,463
Liabilities
Accounts Payable and Accrued Expenses$39,366,091$41,838,204▲ $2,472,113
Other Liabilities$27,031,915$36,936,110▲ $9,904,195
Total Liabilities$66,398,006$78,774,314▲ $12,376,308
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$90,706,404$45,483,712▼ $45,222,692
Total Net Assets Fund Balance$90,706,404$45,483,712▼ $45,222,692
Total Liabilities and Net Assets / Fund Balance$157,104,410$124,258,026▼ $32,846,384

Asset Categories

AssetBook ValueDepreciationBasis
Other Assets Org$8,154,412--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Kevin LewisChief Executive OfficerFT$420,144$36,512$456,656
Lori W Tishler Md MphChief Medical OfficerFT$389,066$57,321$446,387
William KilbrethChief Information OfficerFT$277,858$55,053$332,911
Joanne LauterbachChief Financial OfficerFT$285,377$18,428$303,805
David L StuartChief Operating Officer (thru 9/6/24)FT$219,060$42,832$261,892
David L StuartChief Operating Officer (thru 9/6/24-$219,060$42,832$261,892
Heather L BouffardDirector Marketing/communicationsFT$210,018$39,916$249,934
Kirk MiklavicVP Human ResourcesFT$193,934$43,857$237,791
Deborah S Yolin RaleyVP Clinical Ops (thru 9/2/24)FT$174,383$40,063$214,446
Grayson StuntzDirector Info TechnologyFT$184,496$13,875$198,371
Jacquelyn HedlundSenior Medical DirectorFT$171,025$1,500$172,525

Board Members and Trustees

NameTitle
Holly KordaChair (thru 12/2024)
Rebecca Swanson ConradVice Chair
Cheryl GreaneyDirector
Dr Robert LorenzoDirector
Jeff NorrisDirector
Jim HarrisonDirector
Ralph JohnsonDirector
Andy TomlinsonDirector (as of 1/2024)
Laurie ReedDirector (as of 1/2024)
Lisa Bard LevineDirector (as of 1/2024)
Cory MckennaDirector (thru 12/2024)
Jerod CronkiteDirector (thru 12/2024)
Leslie ClarkDirector (thru 12/2024)
Paul AndrewsDirector (thru 12/2024)
Sharon ReishusDirector (thru 12/2024)
Judiann Ferretti SmithSecretary (thru 12/2024)
Asher KramerTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Ust Healthproof INCClaims Platform Vendor5 POLARIS WAY, Aliso Viejo, CA 92656$3,202,149
TierpointIt Solutions12444 POWERSCOURT DRIVE SUITE 450, St Louis, MO 63131$997,232
Inovalon INCSoftware Technology4321 COLLINGTON ROAD, Bowie, MD 20716$797,299
Salesforcecom INCSoftware TechnologyPO BOX 203141, Dallas, TX 75320-3141$645,325
Healthedge Software INCSoftware Technology30 CORPORATE DRIVE, Burlington, MA 01803$628,000
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$301,937,399
Investment Income
$1,900,576
Other Revenue
$0
Change in Net Assets
$-33,304,498

Audited Revenue Reconciliation

Revenue per Audited Statements
$254,606,152
Revenue Not Reported on Financial Statements
$49,231,823
Revenue Not Reported on Form 990
$1,050,031
Other Revenue Adjustments
$49,041,877
Total Revenue per Audited Statements
$255,656,183
Total Revenue per Form 990
$303,837,975
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$23,357,500
Other Expenses$18,143,119
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Benefits to Members---$295,641,854
Other Salaries and Wages---$17,444,916
Information Technology---$5,092,008
Other Employee Benefits---$2,787,024
Fees for Services Other---$1,609,703
Current Officers, Directors, Trustees, and Key Employees---$1,591,504
Payroll Taxes---$1,104,668
Advertising---$1,009,186
Office Expenses---$950,210
Fees for Services Legal---$635,023
Insurance---$521,807
Pension Plan Contributions---$429,388
Fees for Services Accounting---$292,051
Other Expenses---$194,739
Fees for Service Investment Mgmnt Fees---$189,946
Depreciation Depletion---$96,634
Travel---$73,979
Fees for Services Lobbying---$60,250
Occupancy---$51,474
Total Functional Expenses$0$0$0$337,142,473

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$338,002,558
Total Expenses per Form 990$337,142,473
Total Expenses per Audited Statements$299,720,906
Expenses Not Reported on Financial Statements$-860,085
Other Expense Adjustments$-1,050,031
Expenses Not Reported on Form 990$-38,281,652
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Unpaid Claims and Claim Adjustment Expenses$32,989,629
Unearned Premiums$3,946,481
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

Explanation: this corporation has one class of members consisting of all individuals covered under health insurance policies issued by the corporation.

Form 990, Part VI, Section A, Line 7A

Explanation: each member 18 years and older shall have a single vote. All decisions of the members shall be by a majority vote. The members shall be listed on a schedule that shall be maintained with this corporation's other books and records. The members shall have the sole and exclusive power and authority: to amend this corporation's articles of incorporation; to elect or remove directors of this corporation; and to approve the merger, consolidation, dissolution, or sale of all or substantially all of the assets of this corporation.

Form 990, Part VI, Section A, Line 7B

Explanation: each member 18 years and older shall have a single vote. All decisions of the members shall be by a majority vote. The members shall be listed on a schedule that shall be maintained with this corporation's other books and records. The members shall have the sole and exclusive power and authority: to amend this corporation's articles of incorporation; to elect or remove directors of this corporation; and to approve the merger, consolidation, dissolution, or sale of all or substantially all of the assets of this corporation.

Form 990, Part VI, Section B, Line 11B

Explanation: a copy of the form 990 is provided to board members for review and approval prior to filing.

Form 990, Part VI, Section B, Line 12C

Explanation: when officers and board members start, they are required to sign a conflict of interest statement and reporting form indicating that they do not have any conflicts of interest or any potential conflicts of interest. Any potential conflict of interest is reviewed by the compliance department and outside counsel, if necessary, to determine if such conflict would prohibit the individual from performing their officer or board duties. They are then required to recertify annually.

Form 990, Part VI, Section B, Line 15

Explanation: numerous levels of oversight were involved in setting both ceo and officers' compensation for maine community health options. First and foremost, the formation board of mcho was critically involved in the decision about the compensation of the ceo. Salaries of ceos of other non-profit insurance organizations were provided to the board and the ceo salary was approved. Once approved by the board, cms reviewed the salary for reasonableness and adequate comparability prior to execution of the letter of agreement. On an annual basis, compensation changes for the ceo are recommended by human resources utilizing various market compensation tools. Any compensation changes are discussed and ultimately approved by the executive committee of the board of directors. To determine salaries for the remaining officers of mcho, the ceo and the vice president, human resources utilized various market compensation tools to determine comparable salaries based on what would be paid for services performed by an officer for like enterprises under like circumstances. When an officer subsequently leaves their position, the salary of the newly hired individual is determined by human resources and the ceo utilizing varous market compensation tools. All compensation decisions are documented.

Form 990, Part VI, Section C, Line 19

Explanation: mcho will make its governing documents and conflict of interest policies available to the public in print upon request. Mcho's financial statements are made public with the maine bureau of insurance and the national association of insurance commissioners as well as through form 990.

Filing and Contact Details

Filer

Filer Name
Maine Community Health Options
EIN
45-3416923
Phone
2074023330
Address
60 PINELAND DRIVE AUBURN HALL 301, NEW GLOUCESTER, ME 04260

Signing Officer

Name
Joanne Lauterbach
Title
Chief Financial Officer
Phone
2073302390
Signed
2025-11-13
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Kevin Lewis
Formed
2011
Legal Domicile
Me
Voting Board Members
17
Independent Board Members
17
Employees
214
Volunteers
17

Preparer

Firm
Kpmg Llp
Address
60 SOUTH STREET, BOSTON, MA 02111
Preparer
Stephanie Lonczak
Phone
6179881000
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 1

The organization was established and operates as a consumer-operated and oriented plan ("co-op") in accordance with the provisions of section 1322 of the patient protection and affordable care act. As a consumer-governed nonprofit health insurance issuer, the organization: (1) partners with members, businesses, and health professionals to provide affordable, high-quality benefits that promote health and wellbeing, (2) creates and develops innovative forms of healthcare delivery for the purpose of creating better healthcare value through improved health outcomes at lower cost, and (3) promotes the health of the people of maine and educates the public about health, healthcare, and related topics. Form 990, part v, line 13: mcho is licensed to issue qualified health plans in the following states: me, nh mcho maintains and reports the full amount of reserves required by maine and new hampshire state law of $100,000 and $0, respectively.

FORM 990, PART XI, LINE 9:

Change in nonadmitted assets -1,157,968. Increase in reserves for accidents/health contracts -10,760,226.

FORM 990, PART XII, LINE 1:

Maine community health options prepared its 2024 audited financial statements using the statutory basis, which is a comprehensive method other than u.s. Generally accepted accounting principles (gaap).

FORM 990, PART XII, LINE 2C:

Explanation: this process has not changed from the prior year.

Financial Statement Notes

PART X, LINE 2:

Explanation: maine community health options has been recognized by the internal revenue service as an organization described in internal revenue code section 501(c)(29) and is exempt from federal income taxes under section 501(a) of the code. Accordingly no provision for income taxes has been made in the accompanying financial statements. The organization follows the provisions of accounting for uncertainty in income taxes as provided for in the income taxes topic of the fasb accounting standards codification, which clarifies the criteria that an individual tax position must be recognized in an entity's financial statements. It also prescribes a recognition threshold of more likely than not, and a measurement attribute for all tax positions taken or expected to be taken on a tax return, in order for those tax positions to be recognized in the financial statements. There was no cumulative effect on the organization's financial statements related to following these provisions, and no interest or penalties related to uncertain tax positions were accrued. The organization is currently open to audit under the statute of limitations by the internal revenue service and state taxing authorities for the years ended december 31, 2020 through 2023.

PART XI, LINE 2D - OTHER ADJUSTMENTS:

Contra-premiums and reinsurance premiums

PART XI, LINE 4B - OTHER ADJUSTMENTS:

Other reimbursements and rebates

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Other reimbursements and rebates increase in reserves for accidents and health insurance contracts

PART XII, LINE 4B - OTHER ADJUSTMENTS:

Contra-premiums and reinsurance premiums

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0THE ORGANIZATION WAS ESTABLISHED AND OPERATES AS A CONSUMER-OPERATED AND ORIENTED PLAN ("CO-OP") IN ACCORDANCE WITH THE PROVISIONS OF SECTION 1322 OF THE PATIENT PROTECTION AND AFFORDABLE CARE ACT. AS A CONSUMER-GOVERNED NONPROFIT HEALTH INSURANCE ISSUER, THE ORGANIZATION: (1) PARTNERS WITH MEMBERS, BUSINESSES, AND HEALTH PROFESSIONALS TO PROVIDE AFFORDABLE, HIGH-QUALITY BENEFITS THAT PROMOTE HEALTH AND WELLBEING, (2) CREATES AND DEVELOPS INNOVATIVE FORMS OF HEALTHCARE DELIVERY FOR THE PURPOSE OF CREATING BETTER HEALTHCARE VALUE THROUGH IMPROVED HEALTH OUTCOMES AT LOWER COST, AND (3) PROMOTES THE HEALTH OF THE PEOPLE OF MAINE AND EDUCATES THE PUBLIC ABOUT HEALTH, HEALTHCARE, AND RELATED TOPICS.
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