Civic Intelligence

Human Service Forum Inc

990 • Fiscal year 2021 • EIN 45-2897765

Jul 01, 2020 to Jun 30, 2021 • Filed on Feb 17, 2022

Organization ProfileWWW.HUMANSERVICEFORUM.ORG
PO Box 366Holyoke, MA 01041

(413) 693-0205

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

90th percentile

0.52x

Higher debt load relative to assets than 90% of similar nonprofits.

2021 filings • 501(c)3 • <$500k nonprofits • Source year 2021

Liabilities / Revenue

88th percentile

0.36x

Higher debt load relative to revenue than 88% of similar nonprofits.

2021 filings • 501(c)3 • <$500k nonprofits • Source year 2021

Net Margin

55th percentile

12%

Higher net margin than 55% of similar nonprofits.

2021 filings • 501(c)3 • <$500k nonprofits • Source year 2021

Top Officer Pay

96th percentile

$72,692

Higher top officer pay than 96% of similar nonprofits.

Top officer pay equals 28.5% of source-year revenue.

2021 filings • 501(c)3 • <$500k nonprofits • Source year 2021

Asset Growth

25th percentile

-11%

Faster asset growth than 25% of similar nonprofits.

2021 filings • 501(c)3 • <$500k nonprofits • Annualized from 2020 to 2021

Revenue Growth

62nd percentile

21%

Faster revenue growth than 62% of similar nonprofits.

2021 filings • 501(c)3 • <$500k nonprofits • Annualized from 2020 to 2021

Balance Sheet
Liabilities / Assets90th percentile

Assets

Down

$174,261

Down $22,177 (-11%) from 2020

Net Assets

Up

$83,236

Up $30,927 (+59%) from 2020

Liabilities

Down

$91,025

Down $53,104 (-37%) from 2020

Revenue And Expenses
Liabilities / Revenue88th percentileNet Margin55th percentile

Revenue

Up

$255,379

Up $44,049 (+21%) from 2020

Expenses

Down

$224,452

Down $4,248 (-1.9%) from 2020

Net Income

Up

$30,927

Up $48,297 (+278%) from 2020

Historical Trend

Balance Sheet Trend

Asset Growth25th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$400K$300K$200K$100K$0Assets 2012: $74,224Liabilities 2012: $18,8382012Assets 2013: $80,086Liabilities 2013: $22,078Net Assets 2013: $58,0082013Assets 2014: $92,096Liabilities 2014: $19,783Net Assets 2014: $72,3132014Assets 2015: $93,083Liabilities 2015: $15,541Net Assets 2015: $77,5422015Assets 2016: $89,874Liabilities 2016: $16,201Net Assets 2016: $73,6732016Assets 2017: $69,804Liabilities 2017: $9,698Net Assets 2017: $60,1062017Assets 2018: $72,340Liabilities 2018: $8,473Net Assets 2018: $63,8672018Assets 2019: $106,713Liabilities 2019: $37,034Net Assets 2019: $69,6792019Assets 2020: $196,438Liabilities 2020: $144,129Net Assets 2020: $52,3092020Assets 2021: $174,261Liabilities 2021: $91,025Net Assets 2021: $83,2362021Assets 2022: $226,746Liabilities 2022: $111,139Net Assets 2022: $115,6072022Assets 2023: $278,918Liabilities 2023: $141,393Net Assets 2023: $137,5252023Assets 2024: $302,331Liabilities 2024: $161,809Net Assets 2024: $140,5222024

Highlighted filing

2021

Assets$174,261
Liabilities$91,025
Net Assets$83,236
Open 2021 Filing

Operations Trend

Revenue Growth62nd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$400K$200K$0-$200KRevenue 2012: $151,130Expenses 2012: $156,198Net Income 2012: -$5,0682012Revenue 2013: $192,570Expenses 2013: $189,948Net Income 2013: $2,6222013Revenue 2014: $220,966Expenses 2014: $206,661Net Income 2014: $14,3052014Revenue 2015: $218,852Expenses 2015: $213,623Net Income 2015: $5,2292015Revenue 2016: $230,605Expenses 2016: $234,474Net Income 2016: -$3,8692016Revenue 2017: $248,239Expenses 2017: $261,806Net Income 2017: -$13,5672017Revenue 2018: $229,930Expenses 2018: $226,169Net Income 2018: $3,7612018Revenue 2019: $229,248Expenses 2019: $223,436Net Income 2019: $5,8122019Revenue 2020: $211,330Expenses 2020: $228,700Net Income 2020: -$17,3702020Revenue 2021: $255,379Expenses 2021: $224,452Net Income 2021: $30,9272021Revenue 2022: $360,353Expenses 2022: $327,982Net Income 2022: $32,3712022Revenue 2023: $395,510Expenses 2023: $373,592Net Income 2023: $21,9182023Revenue 2024: $351,744Expenses 2024: $348,747Net Income 2024: $2,9972024

Highlighted filing

2021

Revenue$255,379
Expenses$224,452
Net Income$30,927
Open 2021 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2020 to Jun 30, 2021
Signed
Feb 17, 2022
Return Version
2020v4.2
Gross Receipts
$255,379
Mission and Program Overview

Mission

To strengthen the capacity of our members and area nonprofit organizations to better address the needs of the people they serve throughout western ma.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$183,688$159,999▼ $23,689
Accounts Receivable$10,515$12,385▲ $1,870
Prepaid Expenses and Deferred Charges$2,235$1,877▼ $358
Total Assets$196,438$174,261▼ $22,177
Liabilities
Other Liabilities$102,269$49,116▼ $53,153
Deferred Revenue$30,019$25,763▼ $4,256
Accounts Payable and Accrued Expenses$11,841$16,146▲ $4,305
Total Liabilities$144,129$91,025▼ $53,104
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$52,309$83,236▲ $30,927
Total Net Assets Fund Balance$52,309$83,236▲ $30,927
Total Liabilities and Net Assets / Fund Balance$196,438$174,261▼ $22,177
Compensation and Service Providers
Top Officer Pay96th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Rebecca CoolongExecutive DirectorPT$72,692$72,692

Board Members and Trustees

NameTitle
Laureen BorgattiPresident
Cheryl FasanoVice President
Ben GarveyDirector
Carol FitzgeraldDirector
Char GentesDirector
Denise CogmanDirector
Diane BasnetDirector
Jessica CollinsDirector
Kristel ApplebeeDirector
Mary CurtinDirector
Meredith LagoyDirector
Roseann MartocciaDirector
Susan WestDirector
Tim MurphyDirector
Vernon CarterDirector
Ruth BantaSecretary
Madaline MartinezTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$145,905
Program Service Revenue
$109,417
Investment Income
$57
Other Revenue
$0
All Other Contributions
$2,810
Change in Net Assets
$30,927
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$185,059
Other Expenses$39,393
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$68,727$26,545-$95,272
Current Officers, Directors, Trustees, and Key Employees$52,207$20,485-$72,692
Payroll Taxes$12,308$4,787-$17,095
Fees for Services Other-$4,846-$4,846
Fees for Services Accounting-$4,270-$4,270
Insurance$3,426--$3,426
Office Expenses$3,002--$3,002
Information Technology$956--$956
Other Expenses$659$332-$659
Total Functional Expenses$163,187$61,265$0$224,452
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Agency Funds Payable$49,116
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“No review was or will be conducted.”

Form 990, Part VI, Section B, Line 12C

“Board members are required to sign the conflict of interest policy annually”

Form 990, Part VI, Section C, Line 19

“No documents available to the public.”

Filing and Contact Details

Filer

Filer Name
Human Service Forum Inc
EIN
45-2897765
Phone
4136930205
Address
PO BOX 366, HOLYOKE, MA 01041

Signing Officer

Name
Laureen Borgatti
Title
President
Phone
4136930205
Signed
2022-02-17
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Rebecca Coolong
Formed
2011
Legal Domicile
Ma
Voting Board Members
17
Independent Board Members
17
Employees
3
Volunteers
32

Preparer

Firm
Whittlesey Pc
Address
14 BOBALA RD, HOLYOKE, MA 01040
Preparer
Steve Erickson
Phone
4135363970
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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt2VICE PRESIDENT
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IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherExpensesGrp/Desc0TRAINING EXPENSE
IRS990/OtherExpensesGrp/Desc1BREAKFAST EXPENSE
IRS990/OtherExpensesGrp/Desc2MISCELLANEOUS
IRS990/OtherExpensesGrp/Desc3SPECIAL EVENT EXPENSE
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt0332
IRS990/OtherExpensesGrp/ProgramServicesAmt019139
IRS990/OtherExpensesGrp/ProgramServicesAmt11750
IRS990/OtherExpensesGrp/ProgramServicesAmt21013
IRS990/OtherExpensesGrp/ProgramServicesAmt3659
IRS990/OtherExpensesGrp/TotalAmt019139
IRS990/OtherExpensesGrp/TotalAmt11750
IRS990/OtherExpensesGrp/TotalAmt21345
IRS990/OtherExpensesGrp/TotalAmt3659
IRS990/OtherLiabilitiesGrp/BOYAmt0102269
IRS990/OtherLiabilitiesGrp/EOYAmt049116
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt026545
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt068727
IRS990/OtherSalariesAndWagesGrp/TotalAmt095272
IRS990/PartialLiquidationInd00
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt04787
IRS990/PayrollTaxesGrp/ProgramServicesAmt012308
IRS990/PayrollTaxesGrp/TotalAmt017095
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/BOYAmt02235
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt01877
IRS990/PrincipalOfficerNm0REBECCA COOLONG
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0812900
IRS990/ProgramServiceRevenueGrp/BusinessCd1812900
IRS990/ProgramServiceRevenueGrp/BusinessCd2812900
IRS990/ProgramServiceRevenueGrp/BusinessCd3812900
IRS990/ProgramServiceRevenueGrp/Desc0TRAINING REVENUE
IRS990/ProgramServiceRevenueGrp/Desc1UNDERWRITING INCOME
IRS990/ProgramServiceRevenueGrp/Desc2SPECIAL EVENT INCOME
IRS990/ProgramServiceRevenueGrp/Desc3BREAKFAST REVENUE
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt066003
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt129249
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt28860
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt35305
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt066003
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt129249
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt28860
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt35305
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt083754
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt00
IRS990/PYInvestmentIncomeAmt0860
IRS990/PYOtherExpensesAmt056875
IRS990/PYOtherRevenueAmt00
IRS990/PYProgramServiceRevenueAmt0126716
IRS990/PYRevenuesLessExpensesAmt0-17370
IRS990/PYSalariesCompEmpBnftPaidAmt0171825
IRS990/PYTotalExpensesAmt0228700
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt0211330
IRS990/QuidProQuoContributionsInd00
IRS990/ReconcilationRevenueExpnssAmt030927
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd00
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd00
IRS990/ReportOtherAssetsInd00
IRS990/ReportOtherLiabilitiesInd01
IRS990/ReportProgramRelatedInvstInd00
IRS990/RevenueAmt0109474
IRS990ScheduleA/AmountsRcvdDsqlfyPersonGrp/TotalAmt00
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearAmt082362
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus1YearAmt083754
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus2YearsAmt080679
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus3YearsAmt079948
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus4YearsAmt068904
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/TotalAmt0395647
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearAmt057
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus1YearAmt0860
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus2YearsAmt01016
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus3YearsAmt0672
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus4YearsAmt0379
IRS990ScheduleA/GrossInvestmentIncome509Grp/TotalAmt02984
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearAmt0175160
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus1YearAmt0128976
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus2YearsAmt0147553
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus3YearsAmt0149310
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus4YearsAmt0178956
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/TotalAmt0779955
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearAmt057
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus1YearAmt0860
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus2YearsAmt01016
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus3YearsAmt0672
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus4YearsAmt0379
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/TotalAmt02984
IRS990ScheduleA/InvestmentIncomeCYPct00.00250
IRS990ScheduleA/InvestmentIncomePYPct00.00260
IRS990ScheduleA/PubliclySupportedOrg509a2Ind0X
IRS990ScheduleA/PublicSupportCY509Pct00.99750
IRS990ScheduleA/PublicSupportPY509Pct00.99740
IRS990ScheduleA/PublicSupportTotal509Amt01175602
IRS990ScheduleA/SubstAndDsqlfyPrsnsTotGrp/TotalAmt00
IRS990ScheduleA/SubstantialContributorsAmtGrp/TotalAmt00
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY509Ind0X
IRS990ScheduleA/Total509Grp/CurrentTaxYearAmt0257522
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus1YearAmt0212730
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus2YearsAmt0228232
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus3YearsAmt0229258
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus4YearsAmt0247860
IRS990ScheduleA/Total509Grp/TotalAmt01175602
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearAmt0257579
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus1YearAmt0213590
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus2YearsAmt0229248
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus3YearsAmt0229930
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus4YearsAmt0248239
IRS990ScheduleA/TotalSupportCalendarYearGrp/TotalAmt01178586
IRS990/ScheduleBRequiredInd00
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt049116
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0AGENCY FUNDS PAYABLE
IRS990ScheduleD/TotalBookValueLandBuildingsAmt00
IRS990ScheduleD/TotalLiabilityAmt049116
IRS990/ScheduleJRequiredInd00
IRS990/ScheduleORequiredInd01
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0NO REVIEW WAS OR WILL BE CONDUCTED.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1BOARD MEMBERS ARE REQUIRED TO SIGN THE CONFLICT OF INTEREST POLICY ANNUALLY
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2NO DOCUMENTS AVAILABLE TO THE PUBLIC.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PART VI, SECTION B, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PART VI, SECTION B, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PART VI, SECTION C, LINE 19
IRS990/SchoolOperatingInd00
IRS990/SignificantChangeInd00
IRS990/SignificantNewProgramSrvcInd00
IRS990/StatesWhereCopyOfReturnIsFldCd0MA
IRS990/SubjectToExcsTaxNetInvstIncInd00
IRS990/SubjectToProxyTaxInd00
IRS990/SubjToTaxRmnrtnExPrchtPymtInd00
IRS990/TaxablePartyNotificationInd00
IRS990/TaxExemptBondsInd00
IRS990/TerminateOperationsInd00
IRS990/TotalAssetsBOYAmt0196438
IRS990/TotalAssetsEOYAmt0174261

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Filings

Displayed year

2021 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$174,261
Liabilities
$91,025
Net assets
$83,236
Revenue
$255,379
Expenses
$224,452
Net income
$30,927
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$3.02$1.62$1.41$3.52$3.49$0.03
2023Detailed filing. Detailed filing data is available for this year.$2.79$1.41$1.38$3.96$3.74$0.22
2022Detailed filing. Detailed filing data is available for this year.$2.27$1.11$1.16$3.60$3.28$0.32
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.74$0.91$0.83$2.55$2.24$0.31
2020Detailed filing. Detailed filing data is available for this year.$1.96$1.44$0.52$2.11$2.29$0.17
2019Detailed filing. Detailed filing data is available for this year.$1.07$0.37$0.70$2.29$2.23$0.06
2018Detailed filing. Detailed filing data is available for this year.$0.72$0.08$0.64$2.30$2.26$0.04
2017Detailed filing. Detailed filing data is available for this year.$0.70$0.10$0.60$2.48$2.62$0.14
2016Detailed filing. Detailed filing data is available for this year.$0.90$0.16$0.74$2.31$2.34$0.04
2015Detailed filing. Detailed filing data is available for this year.$0.93$0.16$0.78$2.19$2.14$0.05
2014Detailed filing. Detailed filing data is available for this year.$0.92$0.20$0.72$2.21$2.07$0.14
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.80$0.22$0.58$1.93$1.90$0.03
2012Summary only. Only limited summary data is available for this year.$0.74$0.19$1.51$1.56$0.05