Civic Intelligence

Volunteers of America

EIN 41-1554078 • 501(c)3 • Minneapolis, MN

Profile

Volunteers of america of minnesota (voa-mn) is a nonprofit health and human services organization committed to serving people in need, strengthening families, and building communities. For 127 years, voa-mn has stepped forward as community builders working to close gaps between people and possibility. Through a comprehensive range of innovative services, voa-mn challenges inequities in pursuit of its mission to help people build hope, resilience and well-being.

7625 Metro Boulevard 200Minneapolis, MN 55439

www.voamnwi.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

93rd percentile

0.97x

Higher debt load relative to assets than 93% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Liabilities / Revenue

64th percentile

0.47x

Higher debt load relative to revenue than 64% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Net Margin

22nd percentile

-5.0%

Higher net margin than 22% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Top Officer Pay

55th percentile

$284,856

Higher top officer pay than 55% of similar nonprofits.

Top officer pay equals 0.9% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Asset Growth

9th percentile

-8.9%

Faster asset growth than 9% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Revenue Growth

28th percentile

-1.9%

Faster revenue growth than 28% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Assets

Down

$15,243,594

Down $1,485,231 (-8.9%) from 2023

Liabilities

Up

$14,766,867

Up $103,347 (+0.7%) from 2023

Net Assets

Down

$476,727

Down $1,588,578 (-77%) from 2023

Revenue

Down

$31,592,043

Down $610,425 (-1.9%) from 2023

Expenses

Down

$33,180,621

Down $1,864,853 (-5.3%) from 2023

Net Income

Up

-$1,588,578

Up $1,254,428 (+44%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$40M$30M$20M$10M$0-$10MAssets 2010: $34,058,496Liabilities 2010: $26,153,209Net Assets 2010: $7,905,2872010Assets 2011: $25,739,320Liabilities 2011: $16,514,443Net Assets 2011: $9,224,8772011Assets 2012: $27,212,973Liabilities 2012: $18,287,515Net Assets 2012: $8,925,4582012Assets 2013: $25,799,601Liabilities 2013: $17,012,400Net Assets 2013: $8,787,2012013Assets 2014: $25,383,004Liabilities 2014: $18,481,161Net Assets 2014: $6,901,8432014Assets 2015: $22,936,195Liabilities 2015: $16,515,640Net Assets 2015: $6,420,5552015Assets 2016: $21,825,549Liabilities 2016: $15,110,938Net Assets 2016: $6,714,6112016Assets 2017: $20,708,974Liabilities 2017: $14,073,875Net Assets 2017: $6,635,0992017Assets 2018: $20,920,684Liabilities 2018: $12,314,405Net Assets 2018: $8,606,2792018Assets 2019: $20,292,252Liabilities 2019: $11,229,316Net Assets 2019: $9,062,9362019Assets 2020: $12,279,287Liabilities 2020: $16,238,624Net Assets 2020: -$3,959,3372020Assets 2021: $17,226,223Liabilities 2021: $18,791,990Net Assets 2021: -$1,565,7672021Assets 2022: $15,322,670Liabilities 2022: $11,440,937Net Assets 2022: $3,881,7332022Assets 2023: $16,728,825Liabilities 2023: $14,663,520Net Assets 2023: $2,065,3052023Assets 2024: $15,243,594Liabilities 2024: $14,766,867Net Assets 2024: $476,7272024

Highlighted filing

2024

Assets$15,243,594
Liabilities$14,766,867
Net Assets$476,727

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$60M$40M$20M$0-$20MExpenses 2010: $40,254,5582010Revenue 2011: $40,555,082Expenses 2011: $40,471,037Net Income 2011: $84,0452011Expenses 2012: $40,096,2782012Revenue 2013: $39,271,892Expenses 2013: $39,108,613Net Income 2013: $163,2792013Revenue 2014: $38,719,844Expenses 2014: $40,180,202Net Income 2014: -$1,460,3582014Revenue 2015: $39,288,541Expenses 2015: $37,556,146Net Income 2015: $1,732,3952015Revenue 2016: $39,979,460Expenses 2016: $39,685,404Net Income 2016: $294,0562016Revenue 2017: $40,333,643Expenses 2017: $40,413,155Net Income 2017: -$79,5122017Revenue 2018: $41,765,508Expenses 2018: $39,794,328Net Income 2018: $1,971,1802018Revenue 2019: $39,835,289Expenses 2019: $39,446,033Net Income 2019: $389,2562019Revenue 2020: $34,630,686Expenses 2020: $36,973,860Net Income 2020: -$2,343,1742020Revenue 2021: $35,728,770Expenses 2021: $34,542,493Net Income 2021: $1,186,2772021Revenue 2022: $36,984,941Expenses 2022: $32,509,488Net Income 2022: $4,475,4532022Revenue 2023: $32,202,468Expenses 2023: $35,045,474Net Income 2023: -$2,843,0062023Revenue 2024: $31,592,043Expenses 2024: $33,180,621Net Income 2024: -$1,588,5782024

Highlighted filing

2024

Revenue$31,592,043
Expenses$33,180,621
Net Income-$1,588,578

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$15.2$14.8$0.48$31.6$33.2$1.59
2023Detailed filing. Detailed filing data is available for this year.$16.7$14.7$2.07$32.2$35.0$2.84
2022Detailed filing. Detailed filing data is available for this year.$15.3$11.4$3.88$37.0$32.5$4.48
2021Detailed filing. Detailed filing data is available for this year.$17.2$18.8$1.57$35.7$34.5$1.19
2020Detailed filing. Detailed filing data is available for this year.$12.3$16.2$3.96$34.6$37.0$2.34
2019Detailed filing. Detailed filing data is available for this year.$20.3$11.2$9.06$39.8$39.4$0.39
2018Detailed filing. Detailed filing data is available for this year.$20.9$12.3$8.61$41.8$39.8$1.97
2017Detailed filing. Detailed filing data is available for this year.$20.7$14.1$6.64$40.3$40.4$0.08
2016Detailed filing. Detailed filing data is available for this year.$21.8$15.1$6.71$40.0$39.7$0.29
2015Detailed filing. Detailed filing data is available for this year.$22.9$16.5$6.42$39.3$37.6$1.73
2014Detailed filing. Detailed filing data is available for this year.$25.4$18.5$6.90$38.7$40.2$1.46
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$25.8$17.0$8.79$39.3$39.1$0.16
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$27.2$18.3$8.93$40.1
2011Summary only. Only limited summary data is available for this year.$25.7$16.5$9.22$40.6$40.5$0.08
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$34.1$26.2$7.91$40.3
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
Apr 25, 2025
Return Version
2023v6.0
Gross Receipts
$31,601,351
Mission and Program Overview

Mission

Volunteers of america - minnesota (voa-mn) is an independent 501(c)(3) nonprofit health and human services organization incorporated in minnesota. Called to serve since 1896, our mission is to help people gain self-reliance, dignity and hope.

Called to serve since 1896, volunteers of america of minnesota's mission is to help people build hope, resilience, and well-being.

Balance Sheet Detail
LineBeginningEndChange
Assets
Pledges and Grants Receivable$21,781$2,896,362▲ $2,874,581
Cash and Non-Interest-Bearing Accounts$1,767,658$2,762,551▲ $994,893
Savings and Temporary Cash Investments$2,513,436$2,614,638▲ $101,202
Accounts Receivable$6,984,033$2,071,438▼ $4,912,595
Land, Buildings, and Equipment, Net$1,754,689$1,627,000▼ $127,689
Prepaid Expenses and Deferred Charges$387,932$335,917▼ $52,015
Total Assets$16,728,825$15,243,594▼ $1,485,231
Other Assets Total$3,299,296$2,935,688▼ $363,608
Liabilities
Other Liabilities$11,664,467$11,669,760▲ $5,293
Accounts Payable and Accrued Expenses$2,096,238$2,258,477▲ $162,239
Mortgage Notes Payable Secured by Investment Property$902,815$800,849▼ $101,966
Deferred Revenue-$37,781-
Total Liabilities$14,663,520$14,766,867▲ $103,347
Net Assets / Fund Balance
Net Assets With Donor Restrictions$658,547$511,146▼ $147,401
Net Assets Without Donor Restrictions$1,406,758$-34,419▼ $1,441,177
Total Net Assets Fund Balance$2,065,305$476,727▼ $1,588,578
Total Liabilities and Net Assets / Fund Balance$16,728,825$15,243,594▼ $1,485,231

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$927,107$1,150,398$2,077,505
Equipment$137,319$1,634,866$1,772,185
Leasehold Improvements$69,092$1,303,647$1,372,739
Land$342,569-$342,569
Other Land Buildings$150,913$66,400$217,313
Other Assets Org$2,756,758--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2024$37,382-▲ $739$4,217$33,904
2023$32,990-▲ $4,392-$37,382
2022$34,763-▲ $3,631-$32,990
2021$28,574-▲ $7,414-$34,763
2020$30,817-▲ $1,236-$28,574
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Julie ManworrenPresident & CEOFT$194,314$90,542$284,856
Deb SteinkeCFOFT$159,957$46,040$205,997
Julia DonaldsonSVP Program Services and Mission AdvancementFT$137,083$28,985$166,068
Julia DonaldsonSVP Program Services and Mission Adv-$137,083$28,985$166,068
Su-fei Wong MckhannSVP Program Services and Information SystemsFT$163,064$1,919$164,983
Su-fei Wong MckhannSVP Program Services and Information-$163,064$1,919$164,983
Katie PerzelSenior Director Behavioral Health and EducationFT$107,617$36,241$143,858
Christoper DoegeSenior Director Community JusticeFT$103,268$13,586$116,854

Board Members and Trustees

NameTitle
Peter SopChair
Melissa BayneVice Chair
Albert JordanDirector
Heather HoffmanDirector
Jane MarroneDirector
John SyverudDirector
Jonelle BurnhamDirector
Marit BrockDirector
Nate TylerDirector
Nirav ShethDirector
Sam SimmonsDirector
Scott KenneyDirector
Seinah IsaacsDirector
Sianneh MulbahDirector
Sonia Davila-williamsDirector
Nadia YayitraSecretary
Lynn BlakeTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
New Horizon FoodsFood Service For Programs2670 106TH ST, Urbandale, IA 50322$827,405
Trio Community MealsFood Service For Programs100 VALLEY DRIVE, Pearl, MS 39208$397,676
Qualifacts SystemsMedical Claims Processing System315 DEADRICK ST STE 2300, Nashville, TN 37238$255,264
Salo LLCStaffing Resources20 SOUTH 13TH STE 200, Minneapolis, MN 55403$197,866
Truity Partners LLCStaffing Resources4807 INNOVATE LATE STE 145, Madison, WI 53718$151,867
Revenue and Support

Revenue Composition

Contributions and Grants
$881,378
Program Service Revenue
$30,042,538
Investment Income
$114,566
Other Revenue
$553,561
All Other Contributions
$860,955
Change in Net Assets
$-1,588,578
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$24,251,940
Other Expenses$7,220,163
Grants and Similar Amounts Paid$1,708,518
Total Fundraising Expense$297,261
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$17,262,883$2,557,458$234,313$20,054,654
Occupancy$2,281,766$287,517-$2,569,283
Fees for Services Other$1,358,082$947,095$2,956$2,308,133
Payroll Taxes$1,632,643$201,454$17,569$1,851,666
Other Employee Benefits$1,472,186$248,276$17,073$1,737,535
Grants to Domestic Individuals$1,708,518--$1,708,518
Office Expenses$426,007$139,411$9,941$575,359
Current Officers, Directors, Trustees, and Key Employees$100,190$400,760-$500,950
Travel$312,940$27,301$1,260$341,501
Insurance$200,180$65,509$4,671$270,360
Information Technology$187,436$61,339$4,374$253,149
Depreciation Depletion$101,103$124,537-$225,640
All Other Expenses$182,729-$2,342$185,071
Conferences and Meetings$142,566$7,648-$150,214
Other Expenses$134,570$469-$135,039
Pension Plan Contributions$87,282$18,853$1,000$107,135
Advertising$75,504$24,709$1,762$101,975
Fees for Services Accounting-$64,347-$64,347
Fees for Services Legal-$36,213-$36,213
Interest$3,854$25-$3,879
Total Functional Expenses$27,670,439$5,212,921$297,261$33,180,621
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$9,308
Fundraising Gross Income$0
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Amicus Fundraiser$20,423-$1,265-
Total Events$20,423-$9,308$-9,308
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Due to Affiliates$9,009,461
Lease Liability$2,371,196
Trust Account Liabilities$150,810
Other Liabilities$92,833
Deferred Loan Agreements$45,460
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 1A

The organization's executive committee consists of the chair, the vice chair, the treasurer, the secretary, and up to an additional three other directors appointed annually by the board of directors. The committee has and may exercise, when the board of directors is not in session, all the powers and authority of the board of directors in the management and affairs of the organization.

Form 990, Part VI, Section A, Line 6

The sole member of the organization is volunteers of america minnesota and wisconsin.

Form 990, Part VI, Section A, Line 7A

Each director, other than the president, is appointed by the sole member. Each director, other than the president, may be removed by the sole member.

Form 990, Part VI, Section A, Line 7B

Amendments or changes to the articles of incorporation and bylaws require approval by the member and the national organization. The organization may be dissolved only upon action of the sole member, with the approval of the national organization.

Form 990, Part VI, Section B, Line 11B

The form 990 is reviewed by the cfo, ceo, and the operating affairs committee. The form 990 is recommended for board approval by the operating affairs committee and approved by the board of directors for filing with the irs.

Form 990, Part VI, Section B, Line 12C

Each director and officer is required to annually disclose any situation that might be viewed as a conflict of interest. Where doubt exists regarding whether a conflict exists or appears to exist, the matter is resolved by a vote of the board of directors, without counting the vote of any interested director. No director or officer may take part in any decision or action by the organization that would directly or indirectly benefit that director or any relative, business partner or organization with which any of the foregoing has a formal relationship. The interested director or officer may be present during or participate in the discussion, but may not influence or take part in the decision regarding the matter under consideration. All employees annually disclose any situation that will be viewed as a conflict of interest. Proceedings related to conflicts of interest are documented in the meeting minutes or as otherwise appropriate.

Form 990, Part VI, Section B, Line 15

The compensation of the president/ceo is annually reviewed and set by the board of directors. A subcommittee of the executive committee reviews performance to pre-establish goals and objectives and overall performance, including responses to a survey of members of the board of directors and executive staff. The subcommittee also reviews a variety of nonprofit salary surveys, the compensation of executives of other local nonprofits as reported on their form 990's, and media reports of nonprofit executive salaries. Based on performance and comparable salaries, the subcommittee sets annual compensaton benchmarked against industry standards, and this is reported to the full board of directors. The compensation of other officers and key employees is set by the ceo, in consultation with the vice president of human resources. Information considered includes wage surveys, including the annual wage survey published by the minnesota council of nonprofits and other local and industry-specific organizations. In addition, human resources conducts internal equity analysis to ensure fair pay within the organization taking into account the level of position, the officer's professional experience and wage history, and other relevant factors. The compensation of the president/ceo was last reviewed in 2022.

Form 990, Part VI, Section C, Line 19

The organization's governing documents and conflict of interest policy are available upon request. Financial statemetns and form 990 documents are available on the organization's website.

Filing and Contact Details

Filer

Filer Name
Volunteers of America
EIN
41-1554078
Phone
9529454000
Address
7625 METRO BOULEVARD 200, MINNEAPOLIS, MN 55439

Signing Officer

Name
Julie Manworren
Title
President & CEO
Phone
9529454000
Signed
2025-04-25
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Julie Manworren
Formed
1943
Legal Domicile
Mn
Voting Board Members
17
Independent Board Members
17
Employees
750
Volunteers
963

Preparer

Firm
Cliftonlarsonallen Llp
Address
8215 GREENWAY BOULEVARD SUITE 600, MIDDLETON, WI 53562
Preparer
Kimberly Anderson
Phone
6086628600
Supplemental Narrative

Financial Statement Notes

PART IV, LINE 2B:

The hud regulatory agreement related to the monroe project requires that an escrow be established for the payment of real estate taxes, personal property taxes and mortgage insurance. At june 30, 2024, the balance in this escrow was $37,382 in the property tax escrow account.

PART V, LINE 4:

One of the financial objectives for volunteers of america-minnesota is to maintain an endowment fund in order to build future financial sustainability for voa-mn. Interest gained from the principal may or may not be transferred to meet operational needs at the end of each fiscal year, depending on board approval. Any funds held and restricted for a particular activity will be recognized by the particular program in the amount of 3%-5% of the average annual principal balance depending on the performance of the fund investments and board approval.

PART X, LINE 2:

Under the provision of section 501(c)(3) of the internal revenue code (irc) and the applicable income tax regulations of the state of minnesota and the state of wisconsin, volunteers of america serving minnesota and volunteers of america of wisconsin, inc., are exempt from income taxes, except for net income from unrelated business income, as a subordinate unit of volunteers of america, inc. Volunteers of america, inc. Are exempt from federal income taxes under section 501(a) of the internal revenue service (irs) as a religious organization described in section 501(c)(3). Monroe; omegon; and franklin station are separate legal entities for state law and bankruptcy purposes. However, because volunteers of america in and of minnesota are the sole member of these entities, activities of these organizations are included in the section 501(c)(3) tax filings of volunteers of america in and of minnesota. The organization's income tax returns are subject to review and examination by federal and state authorities. The organization is not aware of any activities that would jeopardize its tax-exempt status. The organization has minimal activities that are subject to tax on unrelated business income.

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This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0FOSTERING INDEPENDENCE (OLDER ADULT SERVICES, HOUSING FOR OLDER ADULTS AND PEOPLE WITH DISABILITIES, DISABILITY SERVICES, MENTAL HEALTH)VOLUNTEERS OF AMERICA OF MINNESOTA FOSTERS THE HEALTH AND INDEPENDENCE OF OLDER ADULTS, PERSONS WITH DISABILITIES, THOSE STRUGGLING WITH MENTAL HEALTH CONCERNS, AND/OR PEOPLE CHALLENGED WITH HOUSING INSECURITY THROUGH QUALITY AFFORDABLE HOUSING, BEHAVIORAL AND MENTAL HEALTH, AND COMMUNITY-BASED SERVICES. SERVICES AIM TO RESTORE, MAINTAIN, AND PROMOTE PHYSICAL, EMOTIONAL, AND SPIRITUAL WELL-BEING. IMPACTS FROM LAST YEAR INCLUDE:- 4,450 OLDER ADULTS AND PEOPLE WITH DISABILITIES IN MINNEAPOLIS PUBLIC HOUSING RECEIVED IN-HOME SUPPORT OR COMMUNITY HEALTH WORKER SERVICES HELPING THEM TO MAINTAIN STABLE HOUSING- 1,389 OLDER ADULTS, PEOPLE WITH DISABILITIES, CAREGIVERS, AND PROFESSIONALS RECEIVED EDUCATION, SUPPORT, AND SERVICES THAT BALANCED PROTECTION OF ADULTS WHOSE CAPACITY IS IN QUESTION WITH PROMOTING THE BENEFITS OF DIGNITY AND SELF-DETERMINATION- 1,255 PEOPLE ACCESSED AFFORDABLE ESTATE PLANNING LEGAL SERVICES AND PROBATE PLANNING1,183 OLDER ADULTS AND PEOPLE WITH DISABILITIES CONFRONTING FOOD INSECURITY AND ISOLATION RECEIVED NUTRITIOUS MEALS AND COMMUNITY- 939 AFRICAN AMERICAN AND EAST AFRICAN OLDER ADULTS AND THEIR CAREGIVERS RECEIVED CULTURALLY APPROPRIATE SUPPORT, INFORMATION, AND RESOURCES ON ALZHEIMER'S AND RELATED DEMENTIAS, AS WELL AS OTHER CHRONIC HEALTH CONDITIONS EXPANDING THEIR ABILITY TO REMAIN HEALTHY AND AT HOME- 929 CHILDREN AND ADULTS RECEIVED MENTAL HEALTH SUPPORT, TREATMENT, AND CASE MANAGEMENT SERVICES IMPROVING THEIR STABILITY AND ENGAGEMENT WITH THEIR COMMUNITIES- 725 OLDER ADULTS AND INDIVIDUALS WITH DISABILITIES RESIDED WITHIN AFFORDABLE OR SERVICE-ENRICHED HOUSING OR RECEIVED IN-HOME SUPPORT SERVICES IMPROVING THEIR HOUSING STABILITY AND ENGAGEMENT WITH THEIR COMMUNITIES- 226 AFRICAN AMERICAN OLDER ADULTS CONNECTED WITH COMMUNITY-BASED SERVICES TO SUPPORT HEALTHY AGING
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IRS990/Form990PartVIISectionAGrp/TitleTxt20SVP PROGRAM SERVICES AND MISSION ADVANCEMENT
IRS990/Form990PartVIISectionAGrp/TitleTxt21SENIOR DIRECTOR BEHAVIORAL HEALTH AND EDUCATION
IRS990/Form990PartVIISectionAGrp/TitleTxt22SENIOR DIRECTOR COMMUNITY JUSTICE
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IRS990/MissionDesc0VOLUNTEERS OF AMERICA OF MINNESOTA (VOA-MN) IS A NONPROFIT HEALTH AND HUMAN SERVICES ORGANIZATION COMMITTED TO SERVING PEOPLE IN NEED, STRENGTHENING FAMILIES, AND BUILDING COMMUNITIES. FOR 127 YEARS, VOA-MN HAS STEPPED FORWARD AS COMMUNITY BUILDERS WORKING TO CLOSE GAPS BETWEEN PEOPLE AND POSSIBILITY. THROUGH A COMPREHENSIVE RANGE OF INNOVATIVE SERVICES, VOA-MN CHALLENGES INEQUITIES IN PURSUIT OF ITS MISSION TO HELP PEOPLE BUILD HOPE, RESILIENCE AND WELL-BEING.
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