Civic Intelligence

Crisis Center Inc.

990 • Fiscal year 2017 • EIN 38-1974024

Oct 01, 2016 to Sep 30, 2017 • Filed on Jan 15, 2017

PO Box 800Mount Pleasant, MI 48804

(989) 773-6904

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

69th percentile

0.45x

Higher debt load relative to assets than 69% of similar nonprofits.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2017

Liabilities / Revenue

58th percentile

0.33x

Higher debt load relative to revenue than 58% of similar nonprofits.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2017

Net Margin

45th percentile

1.7%

Higher net margin than 45% of similar nonprofits.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2017

Top Officer Pay

38th percentile

$142,489

Higher top officer pay than 38% of similar nonprofits.

Top officer pay equals 1.2% of source-year revenue.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Source year 2017

Asset Growth

50th percentile

4.5%

Faster asset growth than 50% of similar nonprofits.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2016 to 2017

Revenue Growth

31st percentile

-1.2%

Faster revenue growth than 31% of similar nonprofits.

2017 filings • 501(c)3 • $10M-$25M nonprofits • Annualized from 2016 to 2017

Assets

Up

$8,708,977

Up $375,590 (+4.5%) from 2016

Net Assets

Up

$4,797,471

Up $199,339 (+4.3%) from 2016

Liabilities

Up

$3,911,506

Up $176,251 (+4.7%) from 2016

Revenue

Down

$11,928,732

Down $145,939 (-1.2%) from 2016

Expenses

Down

$11,729,393

Down $192,381 (-1.6%) from 2016

Net Income

Up

$199,339

Up $46,442 (+30%) from 2016

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$15M$10M$5.0M$0Assets 2010: $5,752,944Liabilities 2010: $2,947,578Net Assets 2010: $2,805,3662010Assets 2011: $6,920,432Liabilities 2011: $3,043,631Net Assets 2011: $3,876,8012011Assets 2012: $6,977,903Liabilities 2012: $2,921,030Net Assets 2012: $4,056,8732012Assets 2013: $7,298,196Liabilities 2013: $3,085,188Net Assets 2013: $4,213,0082013Assets 2014: $7,341,928Liabilities 2014: $3,027,699Net Assets 2014: $4,314,2292014Assets 2015: $7,511,263Liabilities 2015: $3,066,028Net Assets 2015: $4,445,2352015Assets 2016: $8,333,387Liabilities 2016: $3,735,255Net Assets 2016: $4,598,1322016Assets 2017: $8,708,977Liabilities 2017: $3,911,506Net Assets 2017: $4,797,4712017Assets 2018: $8,620,176Liabilities 2018: $3,552,740Net Assets 2018: $5,067,4362018Assets 2019: $9,332,114Liabilities 2019: $3,376,516Net Assets 2019: $5,955,5982019Assets 2020: $11,434,211Liabilities 2020: $3,171,002Net Assets 2020: $8,263,2092020Assets 2021: $11,943,564Liabilities 2021: $2,914,415Net Assets 2021: $9,029,1492021Assets 2022: $11,496,829Liabilities 2022: $2,643,774Net Assets 2022: $8,853,0552022Assets 2023: $11,683,231Liabilities 2023: $2,426,276Net Assets 2023: $9,256,9552023Assets 2024: $12,226,696Liabilities 2024: $2,387,413Net Assets 2024: $9,839,2832024Assets 2025: $12,966,053Liabilities 2025: $3,052,783Net Assets 2025: $9,913,2702025

Highlighted filing

2017

Assets$8,708,977
Liabilities$3,911,506
Net Assets$4,797,471

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$20M$15M$10M$5.0M$0-$5.0MExpenses 2010: $11,750,4642010Expenses 2011: $11,988,3142011Expenses 2012: $11,727,5192012Revenue 2013: $12,413,283Expenses 2013: $12,257,148Net Income 2013: $156,1352013Revenue 2014: $12,219,898Expenses 2014: $12,118,677Net Income 2014: $101,2212014Revenue 2015: $12,079,053Expenses 2015: $11,948,047Net Income 2015: $131,0062015Revenue 2016: $12,074,671Expenses 2016: $11,921,774Net Income 2016: $152,8972016Revenue 2017: $11,928,732Expenses 2017: $11,729,393Net Income 2017: $199,3392017Revenue 2018: $12,444,740Expenses 2018: $12,174,775Net Income 2018: $269,9652018Revenue 2019: $12,876,858Expenses 2019: $12,514,931Net Income 2019: $361,9272019Revenue 2020: $14,907,277Expenses 2020: $12,717,395Net Income 2020: $2,189,8822020Revenue 2021: $13,438,813Expenses 2021: $13,094,680Net Income 2021: $344,1332021Revenue 2022: $13,435,130Expenses 2022: $13,202,224Net Income 2022: $232,9062022Revenue 2023: $13,684,682Expenses 2023: $13,502,325Net Income 2023: $182,3572023Revenue 2024: $14,456,499Expenses 2024: $14,330,512Net Income 2024: $125,9872024Revenue 2025: $15,779,370Expenses 2025: $15,913,822Net Income 2025: -$134,4522025

Highlighted filing

2017

Revenue$11,928,732
Expenses$11,729,393
Net Income$199,339
Jump To
Filing Snapshot
Filing Period
Oct 1, 2016 to Sep 30, 2017
Signed
Jan 15, 2017
Return Version
2016v3.1
Gross Receipts
$11,928,732
Mission and Program Overview

Mission

The organization's primary exempt purpose is to provide mid and northern michigan with human services and housing that satisfy, support and promote the dignity and well being of those in need.

The organization's primary exempt purpose is to provide mid and northern michigan with human services and affordable housing that satisfy, support and promote the dignity and well being of those in need.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$4,719,365$4,597,498▼ $121,867
Savings and Temporary Cash Investments$1,117,329$1,727,076▲ $609,747
Accounts Receivable$846,447$744,329▼ $102,118
Prepaid Expenses and Deferred Charges$85,849$69,375▼ $16,474
Cash and Non-Interest-Bearing Accounts$1,200$1,200→ $0
Total Assets$8,333,387$8,708,977▲ $375,590
Other Assets Total$1,563,197$1,569,499▲ $6,302
Liabilities
Mortgage Notes Payable Secured by Investment Property$2,321,507$2,216,912▼ $104,595
Accounts Payable and Accrued Expenses$1,339,747$1,583,122▲ $243,375
Other Liabilities$50,399$75,600▲ $25,201
Deferred Revenue$23,602$35,872▲ $12,270
Total Liabilities$3,735,255$3,911,506▲ $176,251
Net Assets / Fund Balance
Unrestricted Net Assets$3,382,088$3,598,228▲ $216,140
Permanently Rstr Net Assets$1,151,095$1,151,294▲ $199
Temporarily Rstr Net Assets$64,949$47,949▼ $17,000
Total Net Assets Fund Balance$4,598,132$4,797,471▲ $199,339
Total Liabilities and Net Assets / Fund Balance$8,333,387$8,708,977▲ $375,590

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$3,990,988$2,283,028$6,274,016
Equipment$244,329$294,169$538,498
Other Land Buildings$165,496$265,408$430,904
Land$196,685-$196,685
Other Assets Org$18,180--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2017$1,151,095$199--$1,151,294
2016$1,150,872$223--$1,151,095
2015$1,076,358$74,514--$1,150,872
2014$1,045,972$30,386--$1,076,358
2013$1,035,874$10,098--$1,045,972
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Donald O SchusterExecutive DiFT$129,795$12,694$142,489
Jackie RandallFinancial DiFT$47,992$16,131$64,123

Board Members and Trustees

NameTitle
Dr Kristin Sheridan PhdChairperson
Dr Ross RapaportVice Chairpe
David JohnsDirector
Heather TubbsDirector
John LeonardDirector
Lois VanordenDirector
Matthew HagenDirector
Ruth FreeburyDirector
Suzanne ShelladyDirector
Al KaufmannSecretary
Paul SiersTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Open Arms CfcFoster Care497 OLD M-37, Mesick, MI 49668$258,380
Cullen MitchellFoster Care1215 S LOOMIS RD, Mt Pleasant, MI 48858$142,152
-Foster Care6357 HARRIS POINT TR, Lake Ann, MI 49650$105,300
Revenue and Support

Revenue Composition

Contributions and Grants
$10,536,698
Program Service Revenue
$1,383,690
Investment Income
$8,344
Other Revenue
$0
All Other Contributions
$74,718
Change in Net Assets
$199,339

Audited Revenue Reconciliation

Revenue per Audited Statements
$11,928,732
Total Revenue per Audited Statements
$11,928,732
Total Revenue per Form 990
$11,928,732
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$7,814,899
Other Expenses$3,908,441
Grants and Similar Amounts Paid$6,053
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$5,918,350$409,527-$6,327,877
Other Employee Benefits$690,171$77,766-$767,937
Occupancy$611,451$13,642-$625,093
Payroll Taxes$497,430$43,868-$541,298
Depreciation Depletion$239,219$5,622-$244,841
Travel$188,173$28,621-$216,794
Current Officers, Directors, Trustees, and Key Employees-$177,787-$177,787
All Other Expenses$863,243$-768,195-$95,048
Insurance$85,151$6,913-$92,064
Office Expenses$69,324$20,383-$89,707
Interest$84,473--$84,473
Other Expenses$50,465$32,975-$83,440
Fees for Services Accounting$315$13,240-$13,555
Grants to Domestic Individuals$6,053--$6,053
Fees for Services Legal$2,952$849-$3,801
Conferences and Meetings$2,420$1,232-$3,652
Total Functional Expenses$11,630,944$98,449$0$11,729,393

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$11,729,393
Total Expenses per Audited Statements$11,729,393
Total Expenses per Form 990$11,729,393
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
-Spouse ofMaintenance & RepairNo$79,251
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Termination Benefits Payable$75,600
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
Yes
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

The 990 is scanned and emailed to all board members prior to filing. The review process is to compare the 990 to the audited financial statements and the finance director reviews questions/checklist.

Form 990, Page 6, Part VI, Line 12C

Annually or as needed the director and each board member is required to sign acknowledgement of the review of the conflict of interest policy and disclose any possible conflicts of interest in accordance with the organization's policy.

Form 990, Page 6, Part VI, Line 15A

Executive director compensation is reviewed annually by an executive committee and is based on the comparison to the michigan non-profit compensation and benefit study.

Form 990, Page 6, Part VI, Line 15B

Compensation is reviewed annually by an executive committee and is based on the comparison to the michigan non-profit compensation and benefit study.

Form 990, Page 6, Part VI, Line 19

The organization makes its governing documents, conflict of interest policy and financial statements available through the organization website guidestar.org, dun & bradstreet, hard copy, face to face, and/or electronically.

Filing and Contact Details

Filer

Filer Name
Crisis Center Inc
EIN
38-1974024
Phone
9897736904
Address
PO BOX 800, MOUNT PLEASANT, MI 48804
Doing Business As
Listening Ear Crisis Center

Signing Officer

Name
Donald O Schuster
Title
Executive Director
Phone
9897736904
Signed
2017-01-15
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jackie Randall
Formed
1970
Legal Domicile
Mi
Voting Board Members
11
Independent Board Members
11
Employees
496
Volunteers
13

Preparer

Firm
Baird Cotter and Bishop Pc
Address
134 WEST HARRIS, CADILLAC, MI 49601
Preparer
Angela K Roelofs CPA
Phone
2317759789
Supplemental Narrative

Additional Explanations

Form 990, Page 2, Part III, Line 4D

Program service expenses: 75,827, grants and allocations: 0, revenue: 60,244 child sexual abuse treatment program - this program served 35 consumers which include children who have been sexually abused and members of their families. Services included individual and group counseling and support groups. Program service expenses: 271,415, grants and allocations: 0, revenue: 233,311 crisis center - service people in surrounding counties by providing 39,500 people crisis intervention, information and referral, and after-hour backup for area community mental health services. Program service expenses: 181,461, grants and allocations: 0, revenue: 182,679 runaway youth services provided services to 57 youth who are residents of clare, gladwin, and isabella counties. Services included counseling, support groups, 24-hour crisis line and temporary foster care. Program service expenses: 282,657, grants and allocations: 0, revenue: 284,391 transitional living program offers youth ages 16-21 in the clare/isabella county and saginaw chippewa tribal area the opportunity to achieve independence and develop self-reliance. Older homeless youth can receive guidance and support while living independently in an apartment setting for up to eighteen months while finishing school, gaining work experience and establishing a bank account. This program provided services to 88 consumers. Program service expenses: 865,018, grants and allocations: 0, revenue: 1,020,210 rental operations program provides 141 family housing units to individuals in isabella and antrim counties who are low-income individuals and families.

Form 990, Part XI, Line 9

The organization had funds that were incorrectly classified in the prior year as temporarily restricted and should have been classified as unrestricted.

Financial Statement Notes

Schedule D, Page 4, Part XIII

Part xiv - supplemental financial information part v line 4 the restricted asset, beneficial interest in assets held by community foundation, consists of the cumulative contributions made by the crisis center to the mt. Pleasant area community foundation naming itself or its affiliates as the designated beneficiary. Contributions also include amounts passed through various private and public entities. These amounts have been permanently restricted, as contributions to this fund are irrevocable. The foundation has variance power to redistribute these part v line 4 contributions to another beneficiary in the event that it finds the crisis center is unnecessary, incapable of fulfillment or is inconsistent with the needs of the community. The fund shall continue so long as assets are available in the fund and the purpose of the fund can be served by its continuation. If the fund is terminated, the foundation shall devote any remaining assets in the fund exclusively for charitable purposes consistent with those of the original purpose. Distribution from part v line 4 endowment funds to the crisis center and/or its affiliates are made only from annual earnings net of fees and expenses.

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IRS990/MissionDesc0THE ORGANIZATION'S PRIMARY EXEMPT PURPOSE IS TO PROVIDE MID AND NORTHERN MICHIGAN WITH HUMAN SERVICES AND AFFORDABLE HOUSING THAT SATISFY, SUPPORT AND PROMOTE THE DIGNITY AND WELL BEING OF THOSE IN NEED.
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IRS990/ProgSrvcAccomActy2Grp/Desc0FOSTER CARE PROGRAM - THIS PROGRAM SERVICES YOUTH 0-17 YEARS OF AGE, STRUGGLING WITH ISSUES OF SEXUAL OR PHYSICAL ABUSE, DELINQUENCY, MENTAL ILLNESS OR EMOTIONAL IMPAIRMENT AND DEVELOPMENTAL DISABILITIES. THIS PROGRAM PROVIDED SERVICES TO 31 YOUTHS. THIS ALSO INCLUDES DHS FOSTER CARE WHICH PROVIDES TEMPORARY EMERGENCY OR RESPITE CARE TO CHILDREN AGES 0-18 WITH DEVELOPMENTAL DISABILITIES, PHYSICAL OR MEDICAL CHALLENGES, AND/OR BEHAVIORAL, FAMILY OR EMOTIONAL CHALLENGES.
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IRS990/ProgSrvcAccomActy3Grp/Desc0IN HOME HELP OFFERS SUPPORT TO PEOPLE WITH DISABILITIES WHO ARE LIVING WITH THEIR FAMILIES OR IN THEIR OWN HOMES. IN HOME HELP CONSUMERS DECIDE WHAT, WHERE, WHO, AND HOW SUPPORT THEY NEED WILL BE PROVIDED. 34 CONSUMERS WERE SERVED WITH SUPPORTS RANGING FROM ASSISTANCE WITH HOUSEWORK TO PERSONAL CARE TO HELPING CONSUMERS GET OUT INTO THE COMMUNITY.
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IRS990/ProgSrvcAccomActyOtherGrp/Desc0PROGRAM SERVICE EXPENSES: 75,827, GRANTS AND ALLOCATIONS: 0, REVENUE: 60,244 CHILD SEXUAL ABUSE TREATMENT PROGRAM - THIS PROGRAM SERVED 35 CONSUMERS WHICH INCLUDE CHILDREN WHO HAVE BEEN SEXUALLY ABUSED AND MEMBERS OF THEIR FAMILIES. SERVICES INCLUDED INDIVIDUAL AND GROUP COUNSELING AND SUPPORT GROUPS. PROGRAM SERVICE EXPENSES: 271,415, GRANTS AND ALLOCATIONS: 0, REVENUE: 233,311 CRISIS CENTER - SERVICE PEOPLE IN SURROUNDING COUNTIES BY PROVIDING 39,500 PEOPLE CRISIS INTERVENTION, INFORMATION AND REFERRAL, AND AFTER-HOUR BACKUP FOR AREA COMMUNITY MENTAL HEALTH SERVICES. PROGRAM SERVICE EXPENSES: 181,461, GRANTS AND ALLOCATIONS: 0, REVENUE: 182,679 RUNAWAY YOUTH SERVICES PROVIDED SERVICES TO 57 YOUTH WHO ARE RESIDENTS OF CLARE, GLADWIN, AND ISABELLA COUNTIES. SERVICES INCLUDED COUNSELING, SUPPORT GROUPS, 24-HOUR CRISIS LINE AND TEMPORARY FOSTER CARE. PROGRAM SERVICE EXPENSES: 282,657, GRANTS AND ALLOCATIONS: 0, REVENUE: 284,391 TRANSITIONAL LIVING PROGRAM OFFERS YOUTH AGES 16-21 IN THE CLARE/ISABELLA COUNTY AND SAGINAW CHIPPEWA TRIBAL AREA THE OPPORTUNITY TO ACHIEVE INDEPENDENCE AND DEVELOP SELF-RELIANCE. OLDER HOMELESS YOUTH CAN RECEIVE GUIDANCE AND SUPPORT WHILE LIVING INDEPENDENTLY IN AN APARTMENT SETTING FOR UP TO EIGHTEEN MONTHS WHILE FINISHING SCHOOL, GAINING WORK EXPERIENCE AND ESTABLISHING A BANK ACCOUNT. THIS PROGRAM PROVIDED SERVICES TO 88 CONSUMERS. PROGRAM SERVICE EXPENSES: 865,018, GRANTS AND ALLOCATIONS: 0, REVENUE: 1,020,210 RENTAL OPERATIONS PROGRAM PROVIDES 141 FAMILY HOUSING UNITS TO INDIVIDUALS IN ISABELLA AND ANTRIM COUNTIES WHO ARE LOW-INCOME INDIVIDUALS AND FAMILIES.
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IRS990ScheduleA/Form990ScheduleAPartVIGrp/ExplanationTxt0MANAGEMENT AND PROGRAM SERVICE FEES 2,170,152
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Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$13.0$3.05$9.91$15.8$15.9$0.13
2024Detailed filing. Detailed filing data is available for this year.$12.2$2.39$9.84$14.5$14.3$0.13
2023Detailed filing. Detailed filing data is available for this year.$11.7$2.43$9.26$13.7$13.5$0.18
2022Detailed filing. Detailed filing data is available for this year.$11.5$2.64$8.85$13.4$13.2$0.23
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$11.9$2.91$9.03$13.4$13.1$0.34
2020Detailed filing. Detailed filing data is available for this year.$11.4$3.17$8.26$14.9$12.7$2.19
2019Detailed filing. Detailed filing data is available for this year.$9.33$3.38$5.96$12.9$12.5$0.36
2018Detailed filing. Detailed filing data is available for this year.$8.62$3.55$5.07$12.4$12.2$0.27
2017Detailed filing. Detailed filing data is available for this year.$8.71$3.91$4.80$11.9$11.7$0.20
2016Detailed filing. Detailed filing data is available for this year.$8.33$3.74$4.60$12.1$11.9$0.15
2015Detailed filing. Detailed filing data is available for this year.$7.51$3.07$4.45$12.1$11.9$0.13
2014Detailed filing. Detailed filing data is available for this year.$7.34$3.03$4.31$12.2$12.1$0.10
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.30$3.09$4.21$12.4$12.3$0.16
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.98$2.92$4.06$11.7
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.92$3.04$3.88$12.0
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.75$2.95$2.81$11.8
Peer Organizations

Similar nonprofits based on the same Siviq industry and scale cohort. 2017 filings • 501(c)3 • $10M-$25M nonprofits