Civic Intelligence

Joint Commission Resources Inc.

990 • Fiscal year 2020 • EIN 36-3521721

Jan 01, 2020 to Dec 31, 2020 • Filed on Nov 15, 2021

1515 West 22nd Street 600WOak Brook, IL 60523

(630) 268-7400

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

61st percentile

0.40x

Higher debt load relative to assets than 61% of similar nonprofits.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2020

Liabilities / Revenue

53rd percentile

0.47x

Higher debt load relative to revenue than 53% of similar nonprofits.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2020

Net Margin

14th percentile

-14%

Higher net margin than 14% of similar nonprofits.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2020

Top Officer Pay

93rd percentile

$1,602,116

Higher top officer pay than 93% of similar nonprofits.

Top officer pay equals 3.6% of source-year revenue.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Source year 2020

Asset Growth

5th percentile

-11%

Faster asset growth than 5% of similar nonprofits.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2019 to 2020

Revenue Growth

10th percentile

-31%

Faster revenue growth than 10% of similar nonprofits.

2020 filings • 501(c)3 • $50M-$100M nonprofits • Annualized from 2019 to 2020

Assets

Down

$52,957,490

Down $6,374,256 (-11%) from 2019

Net Assets

Down

$31,775,228

Down $2,538,569 (-7.4%) from 2019

Liabilities

Down

$21,182,262

Down $3,835,687 (-15%) from 2019

Revenue

Down

$44,960,143

Down $20,399,713 (-31%) from 2019

Expenses

Down

$51,159,157

Down $11,542,255 (-18%) from 2019

Net Income

Down

-$6,199,014

Down $8,857,458 (-333%) from 2019

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$80M$60M$40M$20M$0Assets 2010: $37,769,835Liabilities 2010: $18,480,316Net Assets 2010: $19,289,5192010Assets 2011: $38,547,996Liabilities 2011: $17,594,646Net Assets 2011: $20,953,3502011Assets 2012: $44,987,085Liabilities 2012: $26,202,083Net Assets 2012: $18,785,0022012Assets 2013: $46,181,126Liabilities 2013: $18,820,138Net Assets 2013: $27,360,9882013Assets 2014: $45,268,968Liabilities 2014: $16,183,847Net Assets 2014: $29,085,1212014Assets 2015: $46,412,202Liabilities 2015: $18,499,713Net Assets 2015: $27,912,4892015Assets 2016: $51,796,402Liabilities 2016: $21,196,667Net Assets 2016: $30,599,7352016Assets 2017: $57,598,755Liabilities 2017: $24,224,085Net Assets 2017: $33,374,6702017Assets 2018: $56,247,096Liabilities 2018: $23,841,002Net Assets 2018: $32,406,0942018Assets 2019: $59,331,746Liabilities 2019: $25,017,949Net Assets 2019: $34,313,7972019Assets 2020: $52,957,490Liabilities 2020: $21,182,262Net Assets 2020: $31,775,2282020Assets 2021: $57,689,895Liabilities 2021: $18,346,253Net Assets 2021: $39,343,6422021Assets 2022: $56,245,506Liabilities 2022: $24,804,386Net Assets 2022: $31,441,1202022Assets 2023: $59,664,867Liabilities 2023: $29,618,753Net Assets 2023: $30,046,1142023Assets 2024: $62,910,133Liabilities 2024: $30,319,945Net Assets 2024: $32,590,1882024

Highlighted filing

2020

Assets$52,957,490
Liabilities$21,182,262
Net Assets$31,775,228

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$80M$60M$40M$20M$0-$20MExpenses 2010: $43,793,6252010Expenses 2011: $44,039,0532011Expenses 2012: $45,318,7562012Revenue 2013: $56,386,265Expenses 2013: $49,623,424Net Income 2013: $6,762,8412013Revenue 2014: $56,644,650Expenses 2014: $53,792,362Net Income 2014: $2,852,2882014Revenue 2015: $59,281,954Expenses 2015: $56,848,626Net Income 2015: $2,433,3282015Revenue 2016: $63,499,573Expenses 2016: $57,459,136Net Income 2016: $6,040,4372016Revenue 2017: $67,900,994Expenses 2017: $61,311,983Net Income 2017: $6,589,0112017Revenue 2018: $67,787,277Expenses 2018: $62,588,722Net Income 2018: $5,198,5552018Revenue 2019: $65,359,856Expenses 2019: $62,701,412Net Income 2019: $2,658,4442019Revenue 2020: $44,960,143Expenses 2020: $51,159,157Net Income 2020: -$6,199,0142020Revenue 2021: $55,970,453Expenses 2021: $49,071,035Net Income 2021: $6,899,4182021Revenue 2022: $62,007,786Expenses 2022: $60,590,101Net Income 2022: $1,417,6852022Revenue 2023: $62,876,587Expenses 2023: $59,544,160Net Income 2023: $3,332,4272023Revenue 2024: $71,791,243Expenses 2024: $62,080,514Net Income 2024: $9,710,7292024

Highlighted filing

2020

Revenue$44,960,143
Expenses$51,159,157
Net Income-$6,199,014
Jump To
Filing Snapshot
Filing Period
Jan 1, 2020 to Dec 31, 2020
Signed
Nov 15, 2021
Return Version
2020v4.0
Gross Receipts
$49,322,805
Mission and Program Overview

Mission

Jcr is a global, knowledge-based organization which disseminates information regarding accreditation, standards development and compliance, good practices, and health care safety and quality improvement. Joint commission resources is dedicated to continuously improving the safety and quality of care in the united states and in the international community. (see schedule o).

The mission is to continuously improve the safety & quality of health care in the U.S. and in the international community through the provision of education, publications, consultative technical assistance and evaluation services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$23,569,839$25,899,465▲ $2,329,626
Cash and Non-Interest-Bearing Accounts$19,246,869$13,330,603▼ $5,916,266
Accounts Receivable$7,969,232$5,087,986▼ $2,881,246
Investments Other Securities$3,419,633$3,879,967▲ $460,334
Land, Buildings, and Equipment, Net$2,910,877$2,766,313▼ $144,564
Prepaid Expenses and Deferred Charges$1,808,190$1,733,343▼ $74,847
Inventories for Sale or Use$407,106$259,813▼ $147,293
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Program Related$0--
Loans From Officers Directors$0$0→ $0
Total Assets$59,331,746$52,957,490▼ $6,374,256
Other Assets Total$0$0→ $0
Liabilities
Deferred Revenue$9,476,207$8,989,762▼ $486,445
Accounts Payable and Accrued Expenses$7,545,080$6,262,692▼ $1,282,388
Other Liabilities$7,996,662$5,929,808▼ $2,066,854
Total Liabilities$25,017,949$21,182,262▼ $3,835,687
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$34,313,797$31,775,228▼ $2,538,569
Total Net Assets Fund Balance$34,313,797$31,775,228▼ $2,538,569
Total Liabilities and Net Assets / Fund Balance$59,331,746$52,957,490▼ $6,374,256

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$1,306,867$5,313,736$6,620,603
Leasehold Improvements$1,394,414$258,635$1,653,049
Equipment$65,032$147,291$212,323
Other Securities$30,712--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
-President & CEOFT$557,115$328,998$886,113
-VP Global Consultative ServicesFT$265,562$244,311$509,873
-VP Eproducts & PerFT$256,258$154,511$410,770
-Chief Operating OfficerFT$260,368$51,778$312,146
-Ed Intl ConsultingFT$154,677$104,105$258,782
-Exec Dir, PublicationsFT$190,913$46,738$237,650
-Executive Director Global StrategyFT$162,168$63,596$225,765
-ED-US & CSR Consulting SrvcsFT$182,884$38,127$221,011
-Regional Client Relations ManagerFT$106,794$99,066$205,860
-Exec Director Electronic ProductsFT$163,828$38,048$201,876
-Director Consultant DevelopmentFT$162,918$17,527$180,445
-VP Intl Accred, Quality Improvement & Patient SafetyFT$27,405$119,265$146,670

Board Members and Trustees

NameTitle
-Chair
-Vice Chair
-Director
-Secretary & General Counsel
-Treasurer & Chief Financial Officer

Highest Paid Contractors

ContractorServicesLocationCompensation
Joint Commission On Accreditation Of Healthcare OrganizationsShared Services FeeONE RENAISSANCE BLVD, Suite 110W, Oakbrook Terrace, IL 60181$7,029,684
Cognizant Technology SolutionsSoftware Development24721 NETWORK PLACE, Chicago, IL 60673$1,290,336
Joint Commission On Accreditation Of Healthcare OrganizationsRoyaltiesONE RENAISSANCE BLVD, Oakbrook Terrace, IL 60181$1,216,746
Tek SystemsWebsite Services1501 E Woodfield Rd, Schaumburg, IL 60173$896,855
Pbd INCPublications FulfillmentPO BOX 117212, Atlanta, GA 30368-7212$602,559
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$39,399,535
Investment Income
$2,711,090
Other Revenue
$2,849,518
Change in Net Assets
$-6,199,014

Audited Revenue Reconciliation

Revenue per Audited Statements
$44,917,386
Revenue Not Reported on Financial Statements
$42,757
Revenue Not Reported on Form 990
$4,302,254
Other Revenue Adjustments
$0
Total Revenue per Audited Statements
$49,219,640
Total Revenue per Form 990
$44,960,143
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$30,370,783
Other Expenses$20,788,374
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$21,549,638$1,200,478-$22,750,116
Fees for Services Other$8,649,990$5,337,743$0$13,987,733
Current Officers, Directors, Trustees, and Key Employees$1,743,439$886,113-$2,629,552
Other Employee Benefits$2,349,678$213,139-$2,562,817
Payroll Taxes$1,565,357$123,472-$1,688,829
Royalties$1,216,746--$1,216,746
Information Technology$433,221$733,704-$1,166,925
Occupancy$899,061$89,574-$988,635
Office Expenses$606,930$197,651-$804,581
Depreciation Depletion$566,243$229,406-$795,649
Pension Plan Contributions$655,571$83,898-$739,469
Travel$702,111$14,467-$716,578
Advertising$546,900$248-$547,148
Conferences and Meetings$200,724$4,352-$205,076
Fees for Services Accounting$39,380$66,494-$105,874
Insurance$63,720--$63,720
Fees for Service Investment Mgmnt Fees-$42,757-$42,757
Fees for Services Legal-$16,921-$16,921
Other Expenses$0$4,222-$4,222
Total Functional Expenses$41,788,709$9,370,448$0$51,159,157

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$51,758,209
Total Expenses per Form 990$51,159,157
Expenses per Audited Statements$51,116,400
Expenses Not Reported on Form 990$641,809
Expenses Not Reported on Financial Statements$42,757
Other Expense Adjustments$0
International Activity

International Summary

Offices
3
Employees
223
Spending
$7,849,646

International Compliance

Activity in boycott countries
Yes
Foreign corporation ownership
Yes
Foreign partnership interest
No
Interest in foreign trust
No
Passive foreign investment company interest
No
Transfers to foreign corporations
No

International Activities

RegionActivityServicesOfficesEmployeesSpending
Middle East and North AfricaProgram Services,Conference TravelRegion: MIDDLE EAST AND NORTH AFRICA Entity sent agents to provide &/or manage the program services of consultative technical assistance and international standards and accreditation on standards compliance, patient safety and performance improvement offered to international healthcare organizations. As well as the entity sent agents to attend conferences internationally.184$2,838,493
East Asia and the PacificProgram ServicesRegion: EAST ASIA AND THE PACIFIC Entity sent agents to provide &/or manage the program services of consultative technical assistance, international standards and accreditation, and educational programs on standards compliance, patient safety and performance improvement offered to international healthcare organizations.258$2,775,348
Europe (Including Iceland and Greenland)Program Services,Conference TravelRegion: EUROPE (INCLUDING ICELAND AND GREENLAND) Entity sent agents to provide &/or manage the program services of consultative technical assistance, international standards and accreditation, and educational programs on standards compliance, patient safety and performance improvement offered to international healthcare organizations. As well as the entity sent agents to attend conferences internationally.049$1,006,035
South AmericaProgram ServicesRegion: SOUTH AMERICA Entity sent agents to provide &/or manage the program services of consultative technical assistance, international standards and accreditation, and educational programs on standards compliance, patient safety and performance improvement offered to international healthcare organizations.016$526,536
South AsiaProgram ServicesRegion: SOUTH ASIA Entity sent agents to provide &/or manage the program services of consultative technical assistance, international standards and accreditation, and educational programs on standards compliance, patient safety and performance improvement offered to international healthcare organizations.012$335,648
Sub-Saharan AfricaProgram ServicesRegion: SUB-SAHARAN AFRICA Entity sent agents to provide &/or manage the program services of consultative technical assistance on standards compliance, patient safety and performance improvement offered to international healthcare organizations.00$160,242
Russia and Neighboring StatesProgram ServicesRegion: RUSSIA AND NEIGHBORING STATES Entity sent agents to provide &/or manage the program services of consultative technical assistance, international standards and accreditation, and educational programs on standards compliance, patient safety and performance improvement offered to international healthcare organizations.01$129,747
Central America and the CaribbeanProgram ServicesRegion: CENTRAL AMERICA AND THE CARIBBEAN Entity sent agents to provide &/or manage the program services of consultative technical assistance, international standards and accreditation, and educational programs on standards compliance, patient safety and performance improvement offered to international healthcare organizations.02$55,034
North America (Canada & Mexico only)Program ServicesRegion: NORTH AMERICA (CANADA & MEXICO ONLY) Entity sent agents to provide &/or manage the program services of international standards and accreditation and educational programs on standards compliance, patient safety and performance improvement offered to international healthcare organizations.01$22,563
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Due to Parent Company - The Joint Commission EIN 36-2229255$3,954,486
Accrued pension cost$1,975,322
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Line 16B Written Policy for Evaluation of Participation in JV Arrangements

Although there is no formal written policy, such arrangements are evaluated by the Enterprise Legal Department, appropriate accounting department personnel, and external tax advisers for compliance with applicable federal tax law, including taking appropriate steps to safeguard the corporation's tax exempt status. Furthermore, JCR Articles of Incorporation provide that The Joint Commission, as the sole member of JCR, reserves the power to approve all creations of subsidiaries or controlled affiliates, all permanent or long-term affiliations and all joint ventures of JCR involving capital investment in excess of $250,000. In addition, JCR's Code of Conduct highlights legal and ethical obligations to act in compliance with applicable laws and to engage in activities in furtherance of JCR's charitable purpose.

Form 990, Part VI, Line 8B Committee Authority to Act on behalf of the Governing Body

All board committees document their meetings and actions taken. However, no board committees have authority to act on behalf of governing board except by board resolution.

Form 990, Part VI, Line 1A Delegate broad authority to A committee

As the sole member of the filing organization, The Joint Commission, a related tax-exempt organization, has broad authority to act on behalf of the governing body. Please see the narratives for Part VI, Lines 6, 7a and 7b for a description of such authority.

Form 990, Part VI, Line 6 Classes of members or stockholders

The Organization has one sole member, The Joint Commission. The Joint Commission has the power to: 1) Appoint all Directors to the Board and remove them, with or without cause. 2) Appoint the Chairman, Vice-Chairman and the President/ Chief Executive Officer (President/CEO) of the Corporation and removing them, with or without cause. 3) Approve changes to the Bylaws, mission and/or vision statements, and all strategic or long-term plans of the Organization. 4) Approve all creations of subsidiaries or controlled affiliates, mergers, consolidations, permanent or long-term affiliations and all joint ventures of the Organization involving capital investments in excess of $250,000. 5) Approve the sale or encumbrance of all or substantially all the assets of the Organization and all long-term debt in excess of $250,000. 6) Approve the Organization's annual operating and capital budgets and material amendments thereto. 7) Approve the dissolution of and all liquidations from the Organization.

Form 990, Part VI, Line 7A Members or stockholders electing members of governing body

See narrative for line 6

Form 990, Part VI, Line 7B Decisions requiring approval by members or stockholders

See narrative for line 6

Form 990, Part VI, Line 11B Review of form 990 by governing body

The organization's management, including the Joint Commission CFO, Controller, Corporate Compliance & Privacy Officer, and General Counsel performed a detailed review of the Form 990 with the paid tax preparer. Once this level of review was performed, a thorough walk through was done with the JCR Finance Committee prior to filing. A copy of the Form 990 was provided to the entire Board of Directors prior to filing. A final filed public disclosure copy of the return will be placed on the Organization's website for the public once accepted by the IRS.

Form 990, Part VI, Line 12C Conflict of interest policy

The policy states that any decision that could result in an actual or perceived conflict of interest must be avoided. All staff and board members review the policy on an annual basis and complete a Conflict of Interest questionnaire each year which, is designed to identify interests that could give rise to possible conflicts. Although many such potential conflicts are and will be deemed inconsequential, every individual of the Organization has an ongoing responsibility to disclose situations that involve personal, family, or business relationships that could be perceived as a conflict of interest. The interests identified are reviewed by the corporate compliance officer, general counsel, and governance committee and appropriately managed. All disclosures are pursued until 100% completed. Prior to any board or committee meeting, a member is required to disclose a conflict of interest or possible conflict of interest on any matter during a meeting and then not vote or use personal influence on the matter. The minutes of the meeting reflects that a disclosure was made and the member abstained from voting. At the beginning of each board or committee meeting a request is made to disclose any potential conflict of interest. The Compliance Officer monitors and reviews the conflict of interest policy as well as the responses to the questionnaires on an annual basis. The Organization also has available an independent hotline number for staff to report anonymously any potential conflicts during the year.

Form 990, Part VI, Line 15A Process to establish compensation of top management official

The CEO's compensation arrangement is subject to an independent board committee review and approval referred to as the Human Resources and Executive Compensation Committee. Joint Commission Resources engaged an independent compensation consultant to assist in determining compensation of its CEO. In setting the CEO's compensation, the organization's Human Resources and Executive Compensation Committee relies on recent compensation studies that provide compensation data for comparable position in other organizations to support its decision-making process. The Human Resources and Executive Compensation Committee adequately documents its compensation determinations and deliberations regarding compensation in its committee minutes on a timely basis. Each voting Committee member has been determined to be independent in accordance with intermediate Sanctions regulations and signs the Board's Conflict of Interest policy annually to ensure that he or she is independent. The Board engages in an active review of the compensation recommended by the Committee. In addition, the Board conducts an annual evaluation of the CEO. The process for determining Paula Wilson, CEO, compensation is undertaken annually.

Form 990, Part VI, Line 15B Process to establish compensation of other employees

OTHER OFFICERS: THE OTHER OFFICERS' COMPENSATION ARRANGEMENT IS SUBJECT TO AN INDEPENDENT BOARD COMMITTEE REVIEW AND APPROVAL REFERRED TO AS THE HUMAN RESOURCES AND EXECUTIVE COMPENSATION COMMITTEE. JOINT COMMISSION RESOURCES ENGAGED AN INDEPENDENT COMPENSATION CONSULTANT TO ASSIST IN DETERMINING COMPENSATION OF ITS OTHER OFFICERS. IN SETTING THE OTHER OFFICERS' COMPENSATION, THE ORGANIZATIONS' HUMAN RESOURCES AND EXECUTIVE COMPENSATION COMMITTEES RELY ON RECENT COMPENSATION STUDIES THAT PROVIDE COMPENSATION DATA FOR COMPARABLE POSITIONS IN OTHER ORGANIZATIONS TO SUPPORT ITS DECISION-MAKING PROCESS. THE HUMAN RESOURCES AND EXECUTIVE COMPENSATION COMMITTEES ADEQUATELY DOCUMENTED ITS COMPENSATION DETERMINATIONS AND DELIBERATIONS REGARDING COMPENSATION IN ITS COMMITTEE MINUTES ON A TIMELY BASIS. EACH VOTING COMMITTEE MEMBER HAS BEEN DETERMINED TO BE INDEPENDENT IN ACCORDANCE WITH INTERMEDIATE SANCTIONS REGULATIONS AND SIGNS THE BOARD'S CONFLICT OF INTEREST POLICY ANNUALLY TO ENSURE THAT HE OR SHE IS INDEPENDENT. THE BOARD ENGAGES IN AN ACTIVE REVIEW OF THE COMPENSATION RECOMMENDED BY THE COMMITTEE. IN ADDITION, AN ANNUAL PERFORMANCE EVALUATION OF THE OFFICERS IS CONDUCTED. The process for determining the organizations' other officers' compensation is undertaken annually FOR: Marwa Zohdy - vp, Jean Courtney - vp, Ying Qu - vp, and Joel Roos - vp. KEY EMPLOYEES: JOINT COMMISSION RESOURCES ENGAGES ITS HUMAN RESOURCES DEPARTMENT TO ASSIST IN DETERMINING COMPENSATION OF ITS KEY EMPLOYEES. IN SETTING THE KEY EMPLOYEES' COMPENSATION, THE HUMAN RESOURCES DEPARTMENT RELIES ON INDEPENDENT SURVEY AND COMPENSATION DATA FOR COMPARABLE POSITIONS IN OTHER ORGANIZATIONS AND/OR ON THE INTERNAL JOB EVALUATION SYSTEM TO SUPPORT ITS DECISIONMAKING PROCESS. THE KEY EMPLOYEES' COMPENSATION IS DETERMINED BY THE COMPENSATION POLICY AND GUIDELINES, WHICH ARE ESTABLISHED ANNUALLY BY THE HUMAN RESOURCES DEPARTMENT. INCENTIVE COMPENSATION FOR KEY EMPLOYEES IS REVIEWED BY THE ORGANIZATION'S HUMAN RESOURCES AND EXECUTIVE COMPENSATION COMMITTEE. THE PROCESS FOR DETERMINING THE ORGANIZATION'S KEY EMPLOYEES' COMPENSATION IS UNDERTAKEN ANNUALLY FOR ALL KEY EMPLOYEES.

Form 990, Part VI, Line 19 Required documents available to the public

The organization makes its governing documents and the form 990 available to the public upon request and in accordance with applicable laws. The conflict of interest policy and the Joint Commission Consolidated financial statements are made available to the public on the Joint Commission website. The organization also makes available on its website a public disclosure copy of form 990-t and form 990.

Form 990, Part VIII, Line 2F Other Program Service Revenue

Contract Evaluation Services - Total Revenue: 340088, Related or Exempt Function Revenue: 340088, Unrelated Business Revenue: , Revenue Excluded from Tax Under Sections 512, 513, or 514: ; Other - Total Revenue: 679842, Related or Exempt Function Revenue: 679842, Unrelated Business Revenue: , Revenue Excluded from Tax Under Sections 512, 513, or 514: ;

Filing and Contact Details

Filer

Filer Name
Joint Commission Resources Inc
EIN
36-3521721
Phone
6302687400
Address
1515 West 22nd Street 600W, Oak Brook, IL 60523
Doing Business As
Joint Commission International

Signing Officer

Name
Paige Rodgers
Title
CFO
Signed
2021-11-15
Discuss with paid preparer
Yes

Organization Details

Formed
1986
Legal Domicile
Il
Voting Board Members
13
Independent Board Members
10
Employees
130
Volunteers
10

Preparer

Firm
Crowe Llp
Address
225 West Wacker Drive Suite 2600, Chicago, IL 60606-1224
Preparer
Rachel Spurlock
Phone
3128997000
Supplemental Narrative

Additional Explanations

Form 990, Part III, Line 1 Organization'S Mission

(Continuation from Form 990 Part III, Line 1) Joint Commission Resources (JCR), a wholly controlled, not-for-profit affiliate of The Joint Commission, is a global, knowledge-based organization that disseminates information regarding accreditation, standards development and compliance, good practices, and patient safety and performance improvement. Joint Commission International (JCI), a division of JCR, has extensive experience working with public and private healthcare organizations, ministries of health, and local governments in more than 100 countries. JCI provides accreditation based on international standards, as well as third-party review and evaluation services. Examples of Projects in Support of JCR's Mission JCR's mission aims to help all healthcare providers no matter where they are on their journey in providing safe patient care. This resulted in the creation of JCI Navigator, designed to help organizations that we have not been able to serve with Accreditation. JCI Navigator is an online solution available to hospitals that are at the early stages of establishing quality and patient safety improvement initiatives.. In 2020, the Infection Prevention and Control Navigator module was shared with global organizations at no cost to assist in their efforts in building resilient infection prevention and control systems in the wake of the COVID-19 global pandemic. JCI-CRHG Academy of Hospital Management JCI has entered into a joint venture with China Resources Healthcare Group (CRHG), a healthcare organization in the People's Republic of China, to introduce JCI's knowledge system of quality and patient safety through training, education, and publications to educate local professionals in quality management, thus improving the quality and safety in Chinese healthcare organizations. The JCI-CRHG Academy of Hospital Management began offering education programs in China in 2016. Following this venture, in addition to the education offerings, the JCI-CRHG Academy of Hospital Management translated several JCR publications into simplified Chinese for release into the Chinese market. Free Resources JCR offers more than 125 free resources on quality and patient safety to customers and the public. These free resources, which are available on JCR's Web site, include articles published in JCR periodicals, books, whitepapers, toolkits, and checklists, on topics ranging from medication management to infection prevention and control to emergency management. In addition, JCR also partnered with Deloitte to develop and publish a free white paper entitled "COVID-19 Lessons Learned: A Resource for Recovery." The white paper catalogues a broad array of lessons learned and best practices identified during the period of March through August 2020. It lays out specific actions that healthcare organizations have taken to address a variety of issues, and provides access to guidance and tools that health care leaders can use to implement their own plans in pandemic management and recovery. JCR Primary Program Services JCR's primary program services are described below. Joint Commission International Accreditation JCI provides international standards and accreditation programs for international healthcare organizations. JCI standards and evaluation methods are designed to provide quantifiable benchmarks for patient care quality and improvement, to stimulate and support sustained performance improvement, and to provide a framework for risk reduction for international healthcare organizations. JCI offers accreditation programs for hospitals, academic medical centers, clinical laboratories, ambulatory care, long term care, home care, primary care, and medical transport organizations. JCI also provides disease-specific and clinical care program certification in programs such as primary stroke, heart failure, chronic kidney disease, HIV/AIDs, oncology care, palliative care, and diabetes care. JCI has accredited nearly 1000 healthcare organizations in more

Form 990, Part III, Line 4D Description of other program services

(Expenses $ 7,611,989 including grants of $ 0)(Revenue $ 7,829,767) JCR offers a service called Continuous Service Readiness that provides ongoing guidance from a dedicated healthcare quality and safety expert to help organizations meet the standards to achieve and maintain Joint Commission accreditation and/or disease-specific care certification. In addition, JCR aids organizations that are preparing for CMS or state agency (on behalf of CMS) surveys. JCR (and internationally through JCI) offers seminars, conferences, webinars, and other education programs that address standards compliance, performance improvement, and patient safety, among other topics, for different healthcare settings. JCI also offers diploma- and certificate-style education programs, which are intensive, 3--12 month education programs, for infection control and quality management and patient safety staff within healthcare organizations. JCR offers most of its educational offerings with continuing education credits from ANCC, ACCME, and ACHE. (See Schedule O, Part III, Line 1, for further description)

Form 990, Part IX, Line 11G Other Fees

OTHER FEES - Total Expense: 6958049, Program Service Expense: 6739643, Management and General Expenses: 218406, Fundraising Expenses: ; SHARED SERVICES FEE - Total Expense: 7029684, Program Service Expense: 1910347, Management and General Expenses: 5119337, Fundraising Expenses: ;

Form 990, Part XI, Line 9 Other changes in net assets or fund balances

Return of net assets from parent company - The Joint Commission EIN 36-2229255 - 3360216; Change in unrecognized net defined benefit plan costs not yet recognized in periodic benefit cost - 131369; Change in net periodic pension costs other - -78786;

Covid-19 Impact

In March 2020, the World Health Organization declared the outbreak of a coronavirus to be a pandemic. In that same month, the United States of America declared a national public health emergency concerning the COVID-19 outbreak. Consequently, The Joint Commission enterprise suspended all on-site customer engagements. Shortly thereafter, virtual engagement models were created for accreditation, certification, education, consultative technical assistance, and high reliability training activities; these models of service delivery began to roll out in May, increasing in volume over the course of the year. In June, on-site engagements were restarted and continued through year-end on a limited basis. In addition, The Joint Commission enterprise aggressively reduced costs to mitigate the impact of lost on-site revenues. Despite these measures, the pandemic resulted in a significant operating deficit in 2020. Although vaccines for COVID-19 are currently available to the general public in the U.S. and around the world, it will take time for the vaccines to materially affect the spread of the virus and the outbreak could have a continued adverse impact on the organization. Management forecasts suggest it may take several years before the enterprise returns to historical revenue levels. To date, the organization has been able to sustain its operations through operating cash and has kept its reserves intact. Management continues to monitor the situation very carefully and is prepared to take any actions needed to keep the organization financially sound.

Financial Statement Notes

Schedule D, Part X, Line 2 FIN 48 (ASC 740) footnote

The Internal Revenue Service has determined that The Joint Commission and its affiliates are exempt from federal income taxation under Section 501(a) as organizations described in Section 501(c)(3) of the Internal Revenue Code (IRC). The Joint Commission and its affiliates are subject to income taxes on income determined to be unrelated business taxable income (UBTI), which is taxed at the corporate income tax rate. The Joint Commission continues to evaluate its tax positions pursuant to the Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC) Subtopic 740-10, Income Taxes Overall. As of December 31, 2020 and 2019, The Joint Commission believes it has taken no significant uncertain tax positions. JCRs Singapore branch is subject to Singapore taxes on its operations. As of December 31, 2020 and 2019, a tax of $0 and a tax refund $9,752 have been recorded in other accrued expenses in the accompanying consolidated statements of financial position, respectively. JCR actively analyzes its income tax exposure in foreign jurisdictions and evaluates the potential effect that status changes will have on its financial and business operations. As of December 31, 2020 and 2019, JCR does not believe that such future changes would have a material impact on the consolidated financial statements. The Joint Commission and each of its affiliates have been classified as an organization that is not a private foundation under IRC Section 509(a) and may receive deductible contributions under Section 170(c). Both The Joint Commission and JCR are organizations that normally receive more than 33 1/3% of their support from contributions, membership fees, and gross receipts from activities related to its exempt functions and no more than 33 1/3% of its support from gross investment income and unrelated business taxable income under IRC Section 509(a)(2). JCAHO Surveyor and QHR Consultant Corporation is organized and operated exclusively for the benefit of, to perform the functions of, or to carry out the purpose of The Joint Commission and JCR under IRC Section 509(a)(3), while The Center is organized and operated exclusively for the benefit of, to perform the functions of, or to carry out the purpose of The Joint Commission under IRC Section 509(a)(3).

Schedule D, Part XI, Line 2(D) Other revenues in audited financial statements not in form 990

Cost of Goods Sold Inventory (Part VIII, line 10b) - 563023 CHANGE IN UNRECOGNIZED NET DEFINED BENEFIT PLAN COSTS - 131369 Return of net assets from parent Co - The Joint Commission EIN: 36-2229255 - 3360216

Schedule D, Part XII, Line 2(D) Other expenses in audited financial statements not in form 990

Cost of Goods Sold Inventory (Part VIII, line 10b) - 563023 CHANGE IN NET PERIODIC PENSION COSTS OTHER - 78786

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IRS990/Form990PartVIISectionAGrp/TitleTxt0Vice Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt1PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt2Director
IRS990/Form990PartVIISectionAGrp/TitleTxt3Chair
IRS990/Form990PartVIISectionAGrp/TitleTxt4Director
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Director
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Chief Operating Officer
IRS990/Form990PartVIISectionAGrp/TitleTxt14VP Intl Accred, Quality Improvement & Patient Safety
IRS990/Form990PartVIISectionAGrp/TitleTxt15Secretary & General Counsel
IRS990/Form990PartVIISectionAGrp/TitleTxt16VP GLOBAL CONSULTATIVE SERVICES
IRS990/Form990PartVIISectionAGrp/TitleTxt17Treasurer & Chief Financial Officer
IRS990/Form990PartVIISectionAGrp/TitleTxt18VP EPRODUCTS & PER
IRS990/Form990PartVIISectionAGrp/TitleTxt19Exec Dir, Publications
IRS990/Form990PartVIISectionAGrp/TitleTxt20ED-US & CSR Consulting Srvcs
IRS990/Form990PartVIISectionAGrp/TitleTxt21Director Consultant Development
IRS990/Form990PartVIISectionAGrp/TitleTxt22Exec Director Electronic Products
IRS990/Form990PartVIISectionAGrp/TitleTxt23Executive Director Global Strategy
IRS990/Form990PartVIISectionAGrp/TitleTxt24Regional Client Relations Manager
IRS990/Form990PartVIISectionAGrp/TitleTxt25ED INTL CONSULTING
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IRS990/InsuranceGrp/ProgramServicesAmt063720
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Document Assets

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Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$62.9$30.3$32.6$71.8$62.1$9.71
2023Detailed filing. Detailed filing data is available for this year.$59.7$29.6$30.0$62.9$59.5$3.33
2022Detailed filing. Detailed filing data is available for this year.$56.2$24.8$31.4$62.0$60.6$1.42
2021Detailed filing. Detailed filing data is available for this year.$57.7$18.3$39.3$56.0$49.1$6.90
2020Detailed filing. Detailed filing data is available for this year.$53.0$21.2$31.8$45.0$51.2$6.20
2019Detailed filing. Detailed filing data is available for this year.$59.3$25.0$34.3$65.4$62.7$2.66
2018Detailed filing. Detailed filing data is available for this year.$56.2$23.8$32.4$67.8$62.6$5.20
2017Detailed filing. Detailed filing data is available for this year.$57.6$24.2$33.4$67.9$61.3$6.59
2016Detailed filing. Detailed filing data is available for this year.$51.8$21.2$30.6$63.5$57.5$6.04
2015Detailed filing. Detailed filing data is available for this year.$46.4$18.5$27.9$59.3$56.8$2.43
2014Detailed filing. Detailed filing data is available for this year.$45.3$16.2$29.1$56.6$53.8$2.85
2013Detailed filing. Detailed filing data is available for this year.$46.2$18.8$27.4$56.4$49.6$6.76
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$45.0$26.2$18.8$45.3
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$38.5$17.6$21.0$44.0
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$37.8$18.5$19.3$43.8