Civic Intelligence

National Runaway Switchboard

990 • Fiscal year 2024 • EIN 36-2726331

Oct 01, 2023 to Sep 30, 2024 • Filed on Aug 15, 2025

3141 B N Lincoln AveChicago, IL 60657

(773) 340-1244

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

98th percentile

1.95x

Higher debt load relative to assets than 98% of similar nonprofits.

2024 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

72nd percentile

0.27x

Higher debt load relative to revenue than 72% of similar nonprofits.

2024 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2024

Net Margin

20th percentile

-12%

Higher net margin than 20% of similar nonprofits.

2024 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

86th percentile

$168,733

Higher top officer pay than 86% of similar nonprofits.

Top officer pay equals 7.1% of source-year revenue.

2024 filings • 501(c)3 • $1M-$5M nonprofits • Source year 2024

Asset Growth

3rd percentile

-37%

Faster asset growth than 3% of similar nonprofits.

2024 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Revenue Growth

41st percentile

3.3%

Faster revenue growth than 41% of similar nonprofits.

2024 filings • 501(c)3 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Assets

Down

$336,442

Down $200,793 (-37%) from 2023

Net Assets

Down

-$319,456

Down $274,529 (-611%) from 2023

Liabilities

Up

$655,898

Up $73,736 (+13%) from 2023

Revenue

Up

$2,392,199

Up $75,397 (+3.3%) from 2023

Expenses

Up

$2,672,867

Up $287,130 (+12%) from 2023

Net Income

Down

-$280,668

Down $211,733 (-307%) from 2023

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$1.0M$500K$0-$500KAssets 2019: $332,185Liabilities 2019: $68,804Net Assets 2019: $263,3812019Assets 2020: $877,264Liabilities 2020: $641,958Net Assets 2020: $235,3062020Assets 2021: $344,958Liabilities 2021: $125,754Net Assets 2021: $219,2042021Assets 2022: $324,808Liabilities 2022: $276,021Net Assets 2022: $48,7872022Assets 2023: $537,235Liabilities 2023: $582,162Net Assets 2023: -$44,9272023Assets 2024: $336,442Liabilities 2024: $655,898Net Assets 2024: -$319,4562024Assets 2025: $631,200Liabilities 2025: $275,184Net Assets 2025: $356,0162025

Highlighted filing

2024

Assets$336,442
Liabilities$655,898
Net Assets-$319,456

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$3.0M$2.0M$1.0M$0-$1.0MRevenue 2019: $1,856,264Expenses 2019: $1,862,272Net Income 2019: -$6,0082019Revenue 2020: $2,257,028Expenses 2020: $2,291,493Net Income 2020: -$34,4652020Revenue 2021: $2,496,988Expenses 2021: $2,525,100Net Income 2021: -$28,1122021Revenue 2022: $1,993,217Expenses 2022: $2,193,471Net Income 2022: -$200,2542022Revenue 2023: $2,316,802Expenses 2023: $2,385,737Net Income 2023: -$68,9352023Revenue 2024: $2,392,199Expenses 2024: $2,672,867Net Income 2024: -$280,6682024Revenue 2025: $2,851,181Expenses 2025: $2,175,709Net Income 2025: $675,4722025

Highlighted filing

2024

Revenue$2,392,199
Expenses$2,672,867
Net Income-$280,668
Jump To
Filing Snapshot
Filing Period
Oct 1, 2023 to Sep 30, 2024
Signed
Aug 15, 2025
Return Version
2023v6.0
Gross Receipts
$2,490,732
Mission and Program Overview

Mission

The mission of the national runaway safeline is to keep america's youth safe, housed, and off the streets. We accomplish our mission by maintaining 24/7 hotlines including 1-800-runaway, illinois ccbys information and referral line, and the il teen suicide prevention hotline. To connect and refer young people and their families to the local support they need, nrs maintains a nationwide resource database of over 6,000 organizations that provide vital services to youth and families in crisis. In addition, nrs operates the home free program in partnership with greyhound to provide youth between the ages of 12-21 who have run away or are experiencing homelessness with a free bus ticket home or to a safe living environment.

THE MISSION OF THE NATIONAL RUNAWAY SWITCHBOARD, DBA NATIONAL RUNAWAY SAFELINE, is to keep America's youth housed, and off the streets.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$168,157$74,093▼ $94,064
Savings and Temporary Cash Investments$0$0→ $0
Accounts Receivable$0$0→ $0
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0$0→ $0
Investments Program Related$0$0→ $0
Investments in Publicly Traded Securities$0$0→ $0
Intangible Assets$0$0→ $0
Inventories for Sale or Use$0$0→ $0
Loans From Officers Directors$0$0→ $0
Prepaid Expenses and Deferred Charges$0$0→ $0
Total Assets$537,235$336,442▼ $200,793
Other Assets Total$369,078$262,349▼ $106,729
Liabilities
Accounts Payable and Accrued Expenses$221,680$424,913▲ $203,233
Other Liabilities$325,028$226,389▼ $98,639
Deferred Revenue$35,454$4,596▼ $30,858
Grants Payable$0$0→ $0
Mortgage Notes Payable Secured by Investment Property$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$582,162$655,898▲ $73,736
Net Assets / Fund Balance
Net Assets With Donor Restrictions$0$0→ $0
Net Assets Without Donor Restrictions$-44,927$-319,456▼ $274,529
Total Net Assets Fund Balance$-44,927$-319,456▼ $274,529
Total Liabilities and Net Assets / Fund Balance$537,235$336,442▼ $200,793

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$0$338,455$338,455
Other Assets Org$218,855--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Susan FrankelChief Executive OfficerFT$164,083$4,650$168,733
Camille RampersaudChief Administrative OfficeFT$119,465$6,500$125,965
Samantha GillisChief Program OfficerFT$103,475$2,100$105,575

Board Members and Trustees

NameTitle
Melanie HillChair
Randy RandallPast Chair
Joyce SapirVice-Chair
Donald SandsDirector
Erin DyerDirector
Jodi CohenDirector
Krystal ThomasDirector
Noah HornstromDirector
Randall RoyerDirector
Sarah WalczewskiDirector
Thi BanDirector
Val RuskDirector
Alexandra MackSecretary
Reto MicheluzziTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$2,406,977
Program Service Revenue
$75,405
Investment Income
$1,234
Other Revenue
$-91,417
All Other Contributions
$187,556
Change in Net Assets
$-280,668

Audited Revenue Reconciliation

Revenue per Audited Statements
$2,392,199
Revenue Not Reported on Form 990
$195,166
Total Revenue per Audited Statements
$2,587,365
Total Revenue per Form 990
$2,392,199
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,778,414
Other Expenses$894,453
Total Fundraising Expense$88,164
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$933,145$137,298$39,969$1,110,412
Current Officers, Directors, Trustees, and Key Employees$387,022--$387,022
Fees for Services Other$284,295$28,447$18,935$331,677
Other Employee Benefits$138,827$11,740-$150,567
Payroll Taxes$119,971$8,986$1,456$130,413
Fees for Services Accounting$105,244$7,804$3,450$116,498
Occupancy$97,240$12,058$950$110,248
Travel$35,507$5,413$2,772$43,692
All Other Expenses$18,699$14,552$10,211$43,462
Office Expenses$22,418$10,639$1,737$34,794
Other Expenses$16,300$12,288$92$28,680
Interest$3,931$7,989$6,314$18,234
Advertising$2,075$7,555-$9,630
Conferences and Meetings$156$54-$210
Total Functional Expenses$2,311,073$273,630$88,164$2,672,867

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$2,861,894
Expenses per Audited Statements$2,672,867
Total Expenses per Form 990$2,672,867
Expenses Not Reported on Form 990$189,027
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$98,533
Fundraising Gross Income$0
Gaming Direct Expenses$0
Gaming Gross Income$0
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Spirit of the$120,229-$98,533-
Total Events$120,229-$98,533$-98,533
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Liabilities$226,389
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

990 Page 6 Part VI Section B Line 12C

Monitoring Conflict of Interest Policy Members of the Board of Directors complete a Conflict of Interest Statement annually that includes a disclosure for any financial or personal interest that he or she may have in any company doing business with the National Runaway Switchboard (dba National Runaway Safeline). These statements are updated during the course of the year in the event that there are any changes. A Conflict of Interest Policy is included in the Board Manual and applies to all Board Members.

990 Page 6 Part VI Section B Line 15B

Compensation Policy An Annual Performance Review is conducted for all regular employees. As part of the review process, employees prepare a self-evaluation that includes a comparison of performance to goals set for the fiscal year. Employees are also asked to determine new goals for the following fiscal year during the annual review process. In addition, the Board of Directors completes an annual performance evaluation of the CEO. The Chair of the Board reviews the evaluation with the CEO. Any changes in compensation for the CEO are reported to the Chief Operating Officer.

990 Page 6 Part VI Section B Line 11A

Form 990 Review Process A DRAFT FORM 990 IS FIRST REVIEWED BY THE CEO AND COO. THE RETURN IS THEN REVIEWED AND APPROVED BY THE FINANCE COMMITTEE.

990 Page 6 Part VI Section C Line 19

Governing Documents Disclosure Policy FINANCIAL STATEMENTS INCLUDING THE FISCAL YEAR AUDIT, FORM 990 AND ANNUAL REPORT ARE POSTED ONLINE AT www.1800runaway.org as soon as they are available and can be freely downloaded. All other governing documents are available upon request.

Filing and Contact Details

Filer

Filer Name
National Runaway Switchboard
EIN
36-2726331
In Care Of
% AMANDA WHITLOCK
Phone
7733401244
Address
3141 B N Lincoln Ave, Chicago, IL 60657

Signing Officer

Name
Amanda Whitlock
Title
CEO
Phone
7733401244
Signed
2025-08-15
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Reto Micheluzzi
Formed
1971
Legal Domicile
Il
Voting Board Members
15
Independent Board Members
15
Employees
59
Volunteers
32

Preparer

Firm
Miller Cooper & Co Ltd
Address
1751 Lake Cook Road Suite 400, Deerfield, IL 60015
Preparer
Avrum Katz
Phone
8472055000
Supplemental Narrative

Additional Explanations

990 PAGE 12 Part XII Line 2C

Oversight of the Audit of Financial Statements and Independent Accountants The Director of Finance prepares monthly financial statements that are reviewed by the CEO and the Finance Committee. The Finance Committee meets a minimum of six times per year with additional meetings scheduled as needed. Annually, the Director of Finance prepares reports and statements needed and requested by Independent Auditors. Once the Audit has been completed, a draft of the Audited Financial Statements are prepared and submitted to the CEO and to the Finance & Audit Committees. A representative of the Independent Auditing Firm meets with the Audit Committee to review and discuss the draft reports. Once the draft audit report has been accepted by the Audit Committee it is submitted to the full Board of Directors for final approval. The election of the Independent Audit Firm is performed by the CEO in conjunction with the Finance and Audit Committees. If the determination is made to seek alternative consultants, a request for proposals is created and circulated for bids. NRS' current three year federal cooperative agreement does not specify standards or requirements for this process.

990 Page 2 Part III Line 4A

Along with key educational and prevention materials, our trained staff and volunteers connect with over 125,000 youth and families annually, offering free, confidential, non-judgmental, and non-directive support to help diffuse crises and ensure the safety of the young people we serve.

Form 990 Part IX Line 11G

Description:dsl and web host fees total fees:21854

Form 990 Part IX Line 11G

Description:professional fees and service total fees:309823

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IRS990/Desc0For fifty years, the National Runaway Safeline (NRS) has worked to keep America's runaway, homeless and at-risk youth (ages 12-21) safe and off the streets, with the goal of one day ending youth homelessness. Through NRS' 24/7 crisis services, including a hotline (1-800-RUNAWAY) and digital services at 1800RUNAWAY.org (including live chat, text, email, and forum services), a range of unique programs and partnerships, and an extensive database of over 6,000 local resources for youth in need across the country,...Continued on Schedule O.
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IRS990/Form990PartVIISectionAGrp/PersonNm13Sarah Walczewski
IRS990/Form990PartVIISectionAGrp/PersonNm14Thi Ban
IRS990/Form990PartVIISectionAGrp/PersonNm15Val Rusk
IRS990/Form990PartVIISectionAGrp/PersonNm16Krystal Thomas
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IRS990/MissionDesc0The mission of the National Runaway Safeline is to keep America's youth safe, housed, and off the streets. We accomplish our mission by maintaining 24/7 hotlines including 1-800-Runaway, Illinois CCBYS Information and Referral Line, and the IL Teen Suicide Prevention Hotline. To connect and refer young people and their families to the local support they need, NRS maintains a nationwide resource database of over 6,000 organizations that provide vital services to youth and families in crisis. In addition, NRS operates the Home Free Program in partnership with Greyhound to provide youth between the ages of 12-21 who have run away or are experiencing homelessness with a free bus ticket home or to a safe living environment.
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