Civic Intelligence

Crossroads Health

EIN 34-1458441 • 501(c)3 • Mentor, OH

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Profile

Crossroads' mission is to provide hope, healing, and healthcare to everyone, with a vision to cultivate compassionate communities where people lead healthier, longer lives.

8445 Munson RoadMentor, OH 44060

www.crossroadshealth.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

75th percentile

0.54x

Higher debt load relative to assets than 75% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Liabilities / Revenue

75th percentile

0.83x

Higher debt load relative to revenue than 75% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Net Margin

11th percentile

-21%

Higher net margin than 11% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

51st percentile

5.8%

Faster asset growth than 51% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2022 to 2024

Revenue Growth

40th percentile

3.3%

Faster revenue growth than 40% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2022 to 2024

Balance Sheet
Liabilities / Assets75th percentile

Assets

Down

$33,826,594

Down $1,696,649 (-4.8%) from 2023

Liabilities

Up

$18,238,146

Up $965,995 (+5.6%) from 2023

Net Assets

Down

$15,588,448

Down $2,662,644 (-15%) from 2023

Operations
Liabilities / Revenue75th percentileNet Margin11th percentile

Revenue

Down

$21,960,810

Down $5,928,453 (-21%) from 2023

Expenses

Down

$26,473,032

Down $2,750,325 (-9.4%) from 2023

Net Income

Down

-$4,512,222

Down $3,178,128 (-238%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth51st percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$40M$30M$20M$10M$0Assets 2015: $12,859,523Liabilities 2015: $3,121,706Net Assets 2015: $9,737,8172015Assets 2016: $12,122,119Liabilities 2016: $2,709,095Net Assets 2016: $9,413,0242016Assets 2017: $13,106,343Liabilities 2017: $2,524,860Net Assets 2017: $10,581,4832017Assets 2018: $15,197,467Liabilities 2018: $3,922,350Net Assets 2018: $11,275,1172018Assets 2019: $14,717,948Liabilities 2019: $2,799,719Net Assets 2019: $11,918,2292019Assets 2021: $23,225,489Liabilities 2021: $9,370,607Net Assets 2021: $13,854,8822021Assets 2022: $30,218,217Liabilities 2022: $14,120,310Net Assets 2022: $16,097,9072022Assets 2023: $35,523,243Liabilities 2023: $17,272,151Net Assets 2023: $18,251,0922023Assets 2024: $33,826,594Liabilities 2024: $18,238,146Net Assets 2024: $15,588,4482024

Highlighted filing

2024

Assets$33,826,594
Liabilities$18,238,146
Net Assets$15,588,448
Open 2024 Filing

Operations Trend

Revenue Growth40th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0-$10MRevenue 2015: $7,355,515Expenses 2015: $7,092,471Net Income 2015: $263,0442015Revenue 2016: $7,682,301Expenses 2016: $7,600,041Net Income 2016: $82,2602016Revenue 2017: $7,587,879Expenses 2017: $7,612,902Net Income 2017: -$25,0232017Revenue 2018: $8,000,858Expenses 2018: $7,921,793Net Income 2018: $79,0652018Revenue 2019: $8,275,602Expenses 2019: $7,719,473Net Income 2019: $556,1292019Revenue 2021: $20,272,919Expenses 2021: $17,736,342Net Income 2021: $2,536,5772021Revenue 2022: $20,594,107Expenses 2022: $23,058,852Net Income 2022: -$2,464,7452022Revenue 2023: $27,889,263Expenses 2023: $29,223,357Net Income 2023: -$1,334,0942023Revenue 2024: $21,960,810Expenses 2024: $26,473,032Net Income 2024: -$4,512,2222024

Highlighted filing

2024

Revenue$21,960,810
Expenses$26,473,032
Net Income-$4,512,222
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$33,826,594
Liabilities
$18,238,146
Net assets
$15,588,448
Revenue
$21,960,810
Expenses
$26,473,032
Net income
-$4,512,222
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$33.8$18.2$15.6$22.0$26.5$4.51
2023Detailed filing. Detailed filing data is available for this year.$35.5$17.3$18.3$27.9$29.2$1.33
2022Detailed filing. Detailed filing data is available for this year.$30.2$14.1$16.1$20.6$23.1$2.46
2021Detailed filing. Detailed filing data is available for this year.$23.2$9.37$13.9$20.3$17.7$2.54
2019Detailed filing. Detailed filing data is available for this year.$14.7$2.80$11.9$8.28$7.72$0.56
2018Detailed filing. Detailed filing data is available for this year.$15.2$3.92$11.3$8.00$7.92$0.08
2017Detailed filing. Detailed filing data is available for this year.$13.1$2.52$10.6$7.59$7.61$0.03
2016Detailed filing. Detailed filing data is available for this year.$12.1$2.71$9.41$7.68$7.60$0.08
2015Detailed filing. Detailed filing data is available for this year.$12.9$3.12$9.74$7.36$7.09$0.26
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 12, 2025
Return Version
2023v6.0
Gross Receipts
$33,504,428
Mission and Program Overview

Mission

Crossroads mission is to provide a continuum of quality life-changing behavioral health services for children, adolescents, young adults and families, including specialized treatment for chemically dependent adolescents.

Crossroads' mission is to provide hope, healing, and healthcare to everyone, with a vision to cultivate compassionate communities where people lead healthier, longer lives.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$16,386,083$17,333,890▲ $947,807
Land, Buildings, and Equipment, Net$8,083,819$8,038,766▼ $45,053
Pledges and Grants Receivable$3,086,380$3,712,777▲ $626,397
Cash and Non-Interest-Bearing Accounts$779,858$389,691▼ $390,167
Inventories for Sale or Use$269,618$288,781▲ $19,163
Prepaid Expenses and Deferred Charges$195,386$194,604▼ $782
Total Assets$35,523,243$33,826,594▼ $1,696,649
Other Assets Total$6,722,099$3,868,085▼ $2,854,014
Liabilities
Mortgage Notes Payable Secured by Investment Property$13,647,899$14,763,352▲ $1,115,453
Accounts Payable and Accrued Expenses$2,260,513$2,331,804▲ $71,291
Deferred Revenue$713,645$709,815▼ $3,830
Other Liabilities$650,094$433,175▼ $216,919
Total Liabilities$17,272,151$18,238,146▲ $965,995
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$16,425,298$13,489,429▼ $2,935,869
Net Assets With Donor Restrictions$1,825,794$2,099,019▲ $273,225
Total Net Assets Fund Balance$18,251,092$15,588,448▼ $2,662,644
Total Liabilities and Net Assets / Fund Balance$35,523,243$33,826,594▼ $1,696,649

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$5,948,840$9,170,301$15,119,141
Equipment$212,077$1,621,683$1,833,760
Land$1,181,490-$1,181,490
Other Land Buildings$696,359$391,038$1,087,397
Other Assets Org$433,175--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2023$1,825,794-▲ $273,225-$2,099,019
2022-$1,626,094▲ $199,700-$1,825,794
Compensation and Service Providers
Top Officer PayScore unavailable

Employees

NameTitleFull / Part TimeBaseOtherTotal
Richard SchenkelbergMedical DirectorFT$291,537$9,686$301,223
Shayna JacksonChief Executive OfficerFT$160,575$21,370$181,945
Craig HargenraderChief Financial OfficerFT$133,884$40,838$174,722
Kimberly SandersPsychiatric Nurse PractitionerFT$148,876$21,933$170,809
Pushpalatha VenkataramPsychiatric Nurse PractitionerFT$148,426$21,915$170,341
Alice IdenChief Operating OfficerFT$148,485$21,681$170,166
Ebony ElamPsychiatric Nurse PractitionerFT$136,328$31,969$168,297
Sandra FlorianPsychiatric Nurse PractitionerFT$111,461$31,969$143,430

Board Members and Trustees

NameTitle
Dianne VogtPresident
Melissa ColeVice President
April HubbardMember
Chris GraviusMember
Dan ArianMember
Daniel GoldMember
Darren CrookMember
Dr Melvin ChavinsonMember
Harold AbrahamMember
Jack GregorinMember
Janet MorseMember
Joe PopelyMember
John BergerMember
John SchindlerMember
Linda PerlicMember
Mike CrislipMember
Nate BellMember
Steve BaldiniMember
Steve CiuniMember
Leon KambaniSecretary
Judy RichTreasury

Highest Paid Contractors

ContractorServicesLocationCompensation
Pharmacy Healthcare SolutionsContract Pharmacy Management24042 NETWORK PLACE, Chicago, IL 60673$428,296
University HospitalsMedical StaffingPO BOX 781887, Detroit, MI 48278$390,540
Healthland Hospitality GroupHospitality Services25 W SKIPPACK PIKE STE 101, Amber, PA 19002$197,597
Infocloud LLCI.t. Management23205 MERCANTILE ROAD, Beachwood, OH 44122$172,841
From Better To BestHousekeeping Services2403-D BUNKER LN, Willoughby, OH 44094$134,542
Revenue and Support

Revenue Composition

Contributions and Grants
$6,442,737
Program Service Revenue
$14,158,016
Investment Income
$220,684
Other Revenue
$1,139,373
All Other Contributions
$337,661
Change in Net Assets
$-4,512,222

Audited Revenue Reconciliation

Revenue per Audited Statements
$21,864,931
Revenue Not Reported on Financial Statements
$95,879
Revenue Not Reported on Form 990
$5,331,289
Other Revenue Adjustments
$95,879
Total Revenue per Audited Statements
$27,196,220
Total Revenue per Form 990
$21,960,810
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$19,255,703
Other Expenses$7,217,329
Total Fundraising Expense$338,577
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$14,347,379$659,330$210,172$15,216,881
Other Employee Benefits$1,519,535$383,275$21,088$1,923,898
Fees for Services Other$1,475,363$264,782$3,171$1,743,316
Payroll Taxes$1,128,547$81,903$16,853$1,227,303
Depreciation Depletion$580,585$87,889$169$668,643
Occupancy$552,099$79,151$465$631,715
Interest$503,834$84,105$4,528$592,467
Current Officers, Directors, Trustees, and Key Employees$418,884$110,612-$529,496
Other Expenses$350,071$13,013$12,107$375,191
Pension Plan Contributions$335,672$15,398$7,055$358,125
Office Expenses$230,524$60,882$3,352$294,758
Travel$244,610$18,486$315$263,411
Insurance$162,327$32,193-$194,520
All Other Expenses$23,329$8,127$43,192$74,648
Fees for Services Accounting$10,166$13,788$759$24,713
Fees for Services Legal$3,873$5,253$289$9,415
Total Functional Expenses$23,806,896$2,327,559$338,577$26,473,032

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$29,858,864
Expenses per Audited Statements$26,473,032
Total Expenses per Form 990$26,473,032
Expenses Not Reported on Form 990$3,385,832
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$100,485
Fundraising Direct Expenses$68,543
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Soaring Hearts$52,359$52,359$27,848$24,511
Front Yard Bbq$48,126$48,126$12,675$35,451
Total Events$100,485$100,485$68,543$31,942
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liabilities$433,175
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Review of form 990 - form 990 data inputs are reviewed and approved by the agency's board of directors prior to filing.”

Form 990, Part VI, Section B, Line 12C

“Monitoring and enforcement of conflict policy - all board members are required to review the agency's conflict of interest policy upon acceptance to the board of trustees, and annually thereafter. Any conflicts are required to be disclosed to the agency's management team and other board members. Completed statements are reviewed by the board governance committee and filed in the ceo's office.”

Form 990, Part VI, Section B, Line 15A

“Compensation review and approval - the executive committee of the agency's board of trustees reviews and approves the compensation of the executive director periodically. Wage comparability data is examined along with employee performance. Members of the executive committee are independent of the executive director.”

Form 990, Part VI, Section C, Line 19

“Availability of documents - the agency's governing documents, conflict of interest policy and financial statements are available upon request.”

Filing and Contact Details

Filer

Filer Name
Crossroads Health
EIN
34-1458441
Phone
4402551700
Address
8445 MUNSON ROAD, MENTOR, OH 44060

Signing Officer

Name
Mike Matoney
Title
CEO
Phone
4402551700
Signed
2025-05-12
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Mike Matoney
Formed
1984
Legal Domicile
Oh
Voting Board Members
21
Independent Board Members
21
Employees
372
Volunteers
226

Preparer

Firm
Maloney Novotny LLC
Address
1111 SUPERIOR AVE SUITE 700, CLEVELAND, OH 44114-2540
Preparer
Christopher B Anderson
Phone
2163630100
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

“Change in value of interest rate swap -95,879.”

Financial Statement Notes

PART V, LINE 4:

“The intended use of the restricted funds are for the specific and distinct purposes that are consistent with the organizations' mission and purpose, namely, the prevention of substance abuse and mental health challenges and substance abuse and mental health treatment for adolescents, young adults and families.”

PART X, LINE 2:

“Fin 48/asc 740 footnote - crossroads health is a private non-profit corporation and is exempt from income taxes under section 501(c)(3) of the internal revenue code. The organization believes it has appropriate support for any tax positions taken and, as such, does not have any uncertain tax positions that would be material to the financial statements. The organization's federal tax returns are generally subject to examination by the irs for three years after they are filed.”

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Cost of goods sold 3,385,832.”

PART XI, LINE 4B - OTHER ADJUSTMENTS:

“Change in value of interest rate swap 95,879.”

PART XII, LINE 2D - OTHER ADJUSTMENTS:

“Cost of goods sold 3,385,832.”

PART V - ADDITIONAL INFORMATION ABOUT ENDOWMENT FUNDS:

“New directions, inc. Transferred its endowment funds to crossroads health as part of the merger effective july 1, 2022. We have shown this transfer as a contribution on line 1b of the "current year" column.”

Raw XML AppendixShowing 400 of 872 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
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IRS990/ActivityOrMissionDesc0CROSSROADS' MISSION IS TO PROVIDE HOPE, HEALING, AND HEALTHCARE TO EVERYONE, WITH A VISION TO CULTIVATE COMPASSIONATE COMMUNITIES WHERE PEOPLE LEAD HEALTHIER, LONGER LIVES.
IRS990/AllOtherContributionsAmt0337661
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IRS990/BooksInCareOfDetail/PhoneNum04402551700
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IRS990/Desc0CROSSROADS' HEALTH CENTER PROVIDES AN INTEGRATED APPROACH WHICH INCLUDES COMPREHENSIVE PHYSICAL HEALTH CARE AND A PHARMACY TO COMPLEMENT OUR BEHAVIORAL HEALTH CARE WITH 24-HOUR ACCESS TO MEDICAL AND BEHAVIORAL HEALTH CRISIS CARE, ALL IN ONE CONVENIENT PLACE. OUR GOAL IS TO MEET CLIENT NEEDS AND PREFERENCES IN THE DELIVERY OF HIGH-QUALITY, HIGH-VALUE HEALTH CARE WITH BETTER OUTCOMES; OFFERING MANAGEMENT OF ACUTE AND CHRONIC ILLNESS, WELL VISITS AND EXAMS, PREVENTATIVE SCREENINGS AND LABORATORY TESTING, VACCINATIONS, AND OTHER SPECIALTY SERVICES. CROSSSROADS PROVIDES OUTPATIENT SERVICES TO CHILDREN, ADOLESCENTS, AND ADULTS PRESENTING A WIDE RANGE OF EMOTIONAL DISTURBANCES AND MENTAL HEALTH DIAGNOSES. SERVICES CONSIST OF A SERIES OF STRUCTURED INTERACTIONS BETWEEN CLIENT AND PROVIDER FOCUSED ON ATTAINING THE MUTUALLY-DEFINED GOALS DESCRIBED IN THE CLIENT'S INDIVIDUALIZED TREATMENT PLAN. ACTIVE INVOLVEMENT OF PARENTS AND OTHER FAMILY MEMBERS IS A CRUCIAL ELEMENT OF EFFECTIVE COUNSELING SERVICES. WHILE MUCH OF OUR COUNSELING IS OFFICE-BASED, WE ALSO PROVIDE SERVICES IN CLIENTS' HOMES, SCHOOLS AND OTHER SETTINGS. OUR SPECIALIZED SERVICES INCLUDE EARLY CHLDHOOD AND ADULT MENTAL HEALTH, COUNSELING FOR ATTACHMENT AND BONDING PROBLEMS, FOR TRAUMA RECOVERY AND FOR CHLDREN EXHIBITING PROBLEMATIC SEXUALIZED BEHAVIORS.CROSSROADS' SCHOOL SERVICES PROVIDES A CONTINUUM OF BEHAVIORAL HEALTH SERVICES WITHIN EDUCATIONAL SETTINGS ACROSS LAKE COUNTY AS WELL AS AT OUR ON-SITE DAY TREATMENT FACILITY IN RESPONSE TO NEEDS IDENTIFIED BY THE SCHOOL DISTRICT OR BUILDING REPRESENTATIVES. THE GOAL OF THESE SERVICES IS TO ENHANCE THE CULTURE IN THE EDUCATIONAL SETTINGS TO SUPPORT THE OVERALL WELLBEING OF ALL STUDENTS AND STAFF WHILE PROVIDING TARGETED PREVENTION AND INTERVENTION FOR IDENTIFIED GROUPS AND INDIVIDUALS TOWARD REDUCTION OF SYMPTOMS OR STRUGGLES. CROSSROADS HEALTH'S PHILOSOPHY TO SCHOOL BASED SERVICES IS TO PROVIDE THE APPROPRIATE LEVEL OF SUPPORT TO ALL INDIVIDUALS AND GROUPS REGARDLESS OF ABILITY TO PAY OR MEETING CRITERIA FOR A BEHAVIORAL HEALTH DIAGNOSIS. WE BELIEVE IN IMPLEMENTATION OF THE FULL CONTINUUM OF CARE FROM PREVENTION TO EARLY INTERVENTION INTO TREATMENT WITH ULTIMATE REFERRAL TO A HIGHER LEVEL OF CARE OR SUCCESSFUL COMPLETION OF TREATMENT GOALS. CROSSROADS HEALTH HIGHLY VALUES THE PARTNERSHIPS ACROSS THE COUNTY'S SCHOOL SYSTEMS AND ENGAGES IN REGULAR COLLABORATION. DISTRICT-SPECIFIC REPORTS ARE AVAILABLE FOR PROVISION TO EACH SCHOOL DISTRICT FOLLOWING THE MIDDLE AND END OF EACH SCHOOL YEAR.
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