Civic Intelligence

The Nord Center

EIN 34-0949459 • 501(c)3 • Lorain, OH

View Organization Page

Profile

To provide comprehensive, behavioral healthcare services that areculturally competent and evidence-based, and that promote recovery,dignity, and well-being for clients, their families, and thecommunity which is served.

6140 South Broadway AvenueLorain, OH 44053

www.nordcenter.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

80th percentile

0.64x

Higher debt load relative to assets than 80% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Liabilities / Revenue

62nd percentile

0.43x

Higher debt load relative to revenue than 62% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Net Margin

22nd percentile

-4.9%

Higher net margin than 22% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Top Officer Pay

42nd percentile

$231,067

Higher top officer pay than 42% of similar nonprofits.

Top officer pay equals 1.3% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2024

Asset Growth

77th percentile

15%

Faster asset growth than 77% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Revenue Growth

33rd percentile

0.9%

Faster revenue growth than 33% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets80th percentile

Assets

Up

$12,116,763

Up $1,574,182 (+15%) from 2023

Liabilities

Up

$7,749,510

Up $2,447,450 (+46%) from 2023

Net Assets

Down

$4,367,253

Down $873,268 (-17%) from 2023

Operations
Liabilities / Revenue62nd percentileNet Margin22nd percentile

Revenue

Up

$18,027,629

Up $164,857 (+0.9%) from 2023

Expenses

Up

$18,914,187

Up $184,272 (+1.0%) from 2023

Net Income

Down

-$886,558

Down $19,415 (-2.2%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth77th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$15M$10M$5.0M$0-$5.0MAssets 2010: $3,919,966Liabilities 2010: $2,735,337Net Assets 2010: $1,184,6292010Assets 2011: $4,978,705Liabilities 2011: $4,665,619Net Assets 2011: $313,0862011Assets 2012: $5,126,164Liabilities 2012: $4,512,687Net Assets 2012: $613,4772012Assets 2013: $4,373,108Liabilities 2013: $3,605,249Net Assets 2013: $767,8592013Assets 2014: $3,635,285Liabilities 2014: $3,406,693Net Assets 2014: $228,5922014Assets 2015: $3,430,175Liabilities 2015: $3,111,862Net Assets 2015: $318,3132015Assets 2016: $3,528,945Liabilities 2016: $2,911,386Net Assets 2016: $617,5592016Assets 2017: $3,063,123Liabilities 2017: $2,938,298Net Assets 2017: $124,8252017Assets 2018: $3,613,588Liabilities 2018: $4,030,412Net Assets 2018: -$416,8242018Assets 2019: $4,148,032Liabilities 2019: $4,706,498Net Assets 2019: -$558,4662019Assets 2020: $7,347,866Liabilities 2020: $7,667,079Net Assets 2020: -$319,2132020Assets 2021: $7,742,747Liabilities 2021: $7,468,754Net Assets 2021: $273,9932021Assets 2022: $11,266,118Liabilities 2022: $5,162,752Net Assets 2022: $6,103,3662022Assets 2023: $10,542,581Liabilities 2023: $5,302,060Net Assets 2023: $5,240,5212023Assets 2024: $12,116,763Liabilities 2024: $7,749,510Net Assets 2024: $4,367,2532024

Highlighted filing

2024

Assets$12,116,763
Liabilities$7,749,510
Net Assets$4,367,253
Open 2024 Filing

Operations Trend

Revenue Growth33rd percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0-$10MExpenses 2010: $16,786,1282010Expenses 2011: $15,744,0482011Expenses 2012: $13,851,1742012Expenses 2013: $12,417,4482013Revenue 2014: $12,010,725Expenses 2014: $12,549,992Net Income 2014: -$539,2672014Revenue 2015: $12,807,775Expenses 2015: $12,718,054Net Income 2015: $89,7212015Revenue 2016: $14,180,184Expenses 2016: $13,880,938Net Income 2016: $299,2462016Revenue 2017: $13,250,870Expenses 2017: $13,743,604Net Income 2017: -$492,7342017Revenue 2018: $14,110,707Expenses 2018: $14,652,356Net Income 2018: -$541,6492018Revenue 2019: $16,703,806Expenses 2019: $16,845,448Net Income 2019: -$141,6422019Revenue 2020: $19,417,904Expenses 2020: $19,170,048Net Income 2020: $247,8562020Revenue 2021: $19,696,755Expenses 2021: $19,126,647Net Income 2021: $570,1082021Revenue 2022: $25,622,759Expenses 2022: $19,776,195Net Income 2022: $5,846,5642022Revenue 2023: $17,862,772Expenses 2023: $18,729,915Net Income 2023: -$867,1432023Revenue 2024: $18,027,629Expenses 2024: $18,914,187Net Income 2024: -$886,5582024

Highlighted filing

2024

Revenue$18,027,629
Expenses$18,914,187
Net Income-$886,558
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$12,116,763
Liabilities
$7,749,510
Net assets
$4,367,253
Revenue
$18,027,629
Expenses
$18,914,187
Net income
-$886,558
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$12.1$7.75$4.37$18.0$18.9$0.89
2023Detailed filing. Detailed filing data is available for this year.$10.5$5.30$5.24$17.9$18.7$0.87
2022Detailed filing. Detailed filing data is available for this year.$11.3$5.16$6.10$25.6$19.8$5.85
2021Detailed filing. Detailed filing data is available for this year.$7.74$7.47$0.27$19.7$19.1$0.57
2020Detailed filing. Detailed filing data is available for this year.$7.35$7.67$0.32$19.4$19.2$0.25
2019Detailed filing. Detailed filing data is available for this year.$4.15$4.71$0.56$16.7$16.8$0.14
2018Detailed filing. Detailed filing data is available for this year.$3.61$4.03$0.42$14.1$14.7$0.54
2017Detailed filing. Detailed filing data is available for this year.$3.06$2.94$0.12$13.3$13.7$0.49
2016Detailed filing. Detailed filing data is available for this year.$3.53$2.91$0.62$14.2$13.9$0.30
2015Detailed filing. Detailed filing data is available for this year.$3.43$3.11$0.32$12.8$12.7$0.09
2014Detailed filing. Detailed filing data is available for this year.$3.64$3.41$0.23$12.0$12.5$0.54
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.37$3.61$0.77$12.4
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.13$4.51$0.61$13.9
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.98$4.67$0.31$15.7
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.92$2.74$1.18$16.8
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
Apr 28, 2025
Return Version
2023v6.0
Gross Receipts
$27,260,491
Mission and Program Overview

Mission

To provide comprehensive, behavioral healthcare services that are culturally competent and evidence-based, and that promote recovery, dignity, and well-being for clients, their families, and the community which is served.

To provide comprehensive, behavioralhealthcare services that are culturally competent and evidence-based,and that promote recovery, dignity, and well-being for clients.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$3,152,010$5,298,480▲ $2,146,470
Accounts Receivable$3,539,938$1,860,922▼ $1,679,016
Savings and Temporary Cash Investments$1,323,968$446,283▼ $877,685
Cash and Non-Interest-Bearing Accounts$548,357$343,337▼ $205,020
Inventories for Sale or Use$308,074$234,627▼ $73,447
Prepaid Expenses and Deferred Charges$173,218$176,899▲ $3,681
Land, Buildings, and Equipment, Net$51,542$59,994▲ $8,452
Total Assets$10,542,581$12,116,763▲ $1,574,182
Other Assets Total$1,445,474$3,696,221▲ $2,250,747
Liabilities
Other Liabilities$3,146,874$5,899,502▲ $2,752,628
Accounts Payable and Accrued Expenses$1,875,003$1,656,131▼ $218,872
Deferred Revenue$280,183$193,877▼ $86,306
Total Liabilities$5,302,060$7,749,510▲ $2,447,450
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$5,060,457$4,201,730▼ $858,727
Net Assets With Donor Restrictions$180,064$165,523▼ $14,541
Total Net Assets Fund Balance$5,240,521$4,367,253▼ $873,268
Total Liabilities and Net Assets / Fund Balance$10,542,581$12,116,763▲ $1,574,182

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$59,994$91,953$151,947
Other Assets Org$1,251,838--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2023$60,879-▲ $7,155-$68,034
2022$58,565-▲ $2,314-$60,879
2021$67,820-▼ $9,255-$58,565
2020$55,385-▲ $12,435-$67,820
2019$60,019-▼ $4,634-$55,385
Compensation and Service Providers
Top Officer Pay42nd percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Robin KrauseAdv Practice NursePT$218,221$12,846$231,067
Margaret MesserlyPsychiatristPT$179,388$3,575$182,963
Donald SchiffbauerCEOFT$143,382$25,052$168,434
Mckenzie IceAdv Practice NurseFT$149,589$3,467$153,056
Jessica SmithAdv Practice NurseFT$149,188$2,801$151,989
Melissa BeckChief Financial OfficerFT$104,148$11,157$115,305

Board Members and Trustees

NameTitle
Neil J LynchBoard President
Mike EpplyVice President
Bret BuikeBoard Member
Dee BermudezBoard Member
Kenneth a De LucaBoard Member
Luc LagasseBoard Member
Martha BauschkaBoard Member
Monique BurgdorfBoard Member
Naji MccallBoard Member
Raymond L Cushing IiiBoard Member
Vernita WarfieldBoard Member
Natalie TrachselSecretary
Amie J Espinoza-gonzalezTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
My Psychiatric Partner LLCPsychiatric Services8483 TORWOODLEE COURT, Dublin, OH 43017$691,688
Ulmer & Berne LLPLegal Services1660 W 2ND ST SUITE 1100, Cleveland, OH 44113$117,504
Revenue and Support

Revenue Composition

Contributions and Grants
$1,936,566
Program Service Revenue
$14,481,511
Investment Income
$0
Other Revenue
$1,609,552
All Other Contributions
$434,332
Change in Net Assets
$-886,558

Audited Revenue Reconciliation

Revenue per Audited Statements
$27,260,491
Revenue Not Reported on Financial Statements
$-9,232,862
Revenue Not Reported on Form 990
$13,290
Other Revenue Adjustments
$-9,232,862
Total Revenue per Audited Statements
$27,273,781
Total Revenue per Form 990
$18,027,629
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$14,108,630
Other Expenses$4,805,557
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$10,234,123$1,068,817-$11,302,940
Other Employee Benefits$1,317,723$187,998-$1,505,721
Fees for Services Other$1,175,601$24,401-$1,200,002
Office Expenses$1,021,609$147,666-$1,169,275
Payroll Taxes$750,311$95,504-$845,815
Occupancy$757,364$51,871-$809,235
Information Technology$300,543$55,592-$356,135
Current Officers, Directors, Trustees, and Key Employees-$283,749-$283,749
Insurance$176,133$6,895-$183,028
Pension Plan Contributions$154,417$15,988-$170,405
Fees for Services Legal$89,486$7,586-$97,072
Travel$77,543$10,024-$87,567
All Other Expenses$31,280$10,468-$41,748
Other Expenses$32,821$200,000-$32,821
Advertising$3,764$7,561-$11,325
Depreciation Depletion-$4,873-$4,873
Total Functional Expenses$16,735,194$2,178,993$0$18,914,187

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$28,147,049
Expenses per Audited Statements$18,924,111
Total Expenses per Form 990$18,914,187
Expenses Not Reported on Form 990$9,222,938
Expenses Not Reported on Financial Statements$-9,924
Other Expense Adjustments$-9,924
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$21,699
Fundraising Direct Expenses$9,924
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Race$29,147$21,697$9,924$11,773
Total Events$29,147$21,697$9,924$11,773
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease on Rou Assets$2,451,838
Due to Affiliate$2,195,826
Deferred Compensation$1,251,838
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

“According to the bylaws of the nord center, the organization has elected trustees and one appointed member, norcare enterprises, inc.”

Form 990, Part VI, Section A, Line 7A

“All trustees are elected by the nord center and approved by norcare enterprises, inc., the sole member.”

Form 990, Part VI, Section A, Line 7B

“When called upon, norcare enterprises, inc. Can step in and overturn decisions of the nord center.”

Form 990, Part VI, Section A, Line 8B

“No committees possess the authority to act on behalf of the governing body.”

Form 990, Part VI, Section B, Line 11B

“The form 990 was prepared by an outside cpa firm who then provided the form 990 to the director of finance and ceo for their review. Upon their review, the form 990 was sent to the finance committee for their review. Prior to the filing, the form 990 was sent to the board of directors.”

Form 990, Part VI, Section B, Line 12C

“All officers, directors/trustees and key employees are required to disclose any conflicts of interest annually. The disclosures are reviewed and monitored annually, and throughout the year as needed.”

Form 990, Part VI, Section B, Line 15

“The organization's ceo is hired by a board, and compensation is determined by a subcommittee. The organization compares salaries with independent peer surveys provided by the ohio council of behavioral”

Form 990, Part VI, Section C, Line 19

“The nord center makes its governing documents available to the general public by written request, after review and approval of necessity.”

Filing and Contact Details

Filer

Filer Name
The Nord Center
EIN
34-0949459
Phone
4402337232
Address
6140 SOUTH BROADWAY AVENUE, LORAIN, OH 44053

Signing Officer

Name
Donald Schiffbauer
Title
CEO
Phone
4402337232
Signed
2025-04-28
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Donald Schiffbauer
Formed
1960
Legal Domicile
Oh
Voting Board Members
13
Independent Board Members
13
Employees
336
Volunteers
50

Preparer

Firm
Hw&co
Address
28601 CHAGRIN BLVD 210, WOODMERE, OH 44122
Preparer
David Reape
Phone
2168311200
Supplemental Narrative

Additional Explanations

FORM 990, PART XI, LINE 9:

“Other changes in net assets-990 13,290.”

Part XII, Line 2C

“NO CHANGES”

Financial Statement Notes

PART V, LINE 4:

“The endowment fund is restricted to investment in perpetuity and the income from which is expendable to support the center's activities.”

PART XI, LINE 2D - OTHER ADJUSTMENTS:

“Change in market value of investments held in trust 13,290.”

PART XI, LINE 4B - OTHER ADJUSTMENTS:

“Fundraising event expenses -9,924. Other cogs -9,222,938.”

PART XII, LINE 2D - OTHER ADJUSTMENTS:

“COGS 9,222,938.”

PART XII, LINE 4B - OTHER ADJUSTMENTS:

“Fundraising event expenses -9,924.”

Raw XML AppendixShowing 400 of 805 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt0BOARD MEMBER
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IRS990/Form990PartVIISectionAGrp/TitleTxt13CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt14CHIEF FINANCIAL OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt15ADV PRACTICE NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt16PSYCHIATRIST
IRS990/Form990PartVIISectionAGrp/TitleTxt17ADV PRACTICE NURSE
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IRS990/MissionDesc0TO PROVIDE COMPREHENSIVE, BEHAVIORAL HEALTHCARE SERVICES THAT ARECULTURALLY COMPETENT AND EVIDENCE-BASED, AND THAT PROMOTE RECOVERY,DIGNITY, AND WELL-BEING FOR CLIENTS, THEIR FAMILIES, AND THECOMMUNITY WHICH IS SERVED.
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IRS990/ProgSrvcAccomActy2Grp/Desc0EMERGENCY STABILIZATION SERVICES (ESS): THESE PROGRAMS PROVIDE MULTIPLE COMPREHENSIVE SERVICES TO DE-ESCALATE POTENTIAL SERIOUS MENTAL HEALTH SITUATIONS. THE NORD CENTER PROVIDES A COUNTY-WIDE 24-HOUR A DAY, 7 DAYS A WEEK CRISIS HOTLINE, STAFFED BY PERSONNEL TRAINED IN SUICIDE PREVENTION. THE CENTER ALSO PROVIDES TRAINED ASSESSMENT CLINICIANS WHO WILL GO ANYWHERE IN THE COUNTY TO PROVIDE EMERGENCY ASSESSMENTS AT THE REQUEST OF THE CLIENT, FAMILY, FRIENDS OR LAW ENFORCEMENT. ONCE THE CLIENT HAS BEEN ASSESSED, THE CLINICIAN LINKS THE CLIENT TO SERVICES BASED ON WHETHER THE CLIENT IS SAFE WHERE HE/SHE IS OR NEEDS PSYCHIATRIC HOSPITALIZATION. THE NORD CENTER ALSO PROVIDES 5 DAYS A DAY TREATMENT SERVICES WHICH INVOLVE GROUP THERAPY SESSIONS TO HELP CLIENTS BUILD COPING SKILLS. IN FISCAL YEAR 2024, THE NORD CENTER ANSWERED OVER 25,823 HOTLINE CALLS, PERFORMED APPROXIMATELY 1061 EMERGENCY ASSESSMENTS, AND PROVIDED DAY TREATMENT SERVICES FOR AN AVERAGE OF 3 PATIENTS PER DAY FOR 365 DAYS.
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IRS990/ProgSrvcAccomActy2Grp/RevenueAmt03871163
IRS990/ProgSrvcAccomActy3Grp/Desc0NORD OPERATES AND STAFFS A CONTINUUM OF RESIDENTIAL AND HOUSING PROGRAMS GEARED TOWARDS HELPING CLIENTS ACHIEVE AND MAINTAIN HOUSING SUCCESS. STAFF WORK ALONGSIDE CLIENTS TO ASSIST THEM TO LEARN THE SKILLS TO LIVE AS INDEPENDENTLY AS POSSIBLE AND WORK TOWARDS RECOVERY. GROUP HOMES PREPARE RESIDENTS FOR MORE INDEPENDENT LIVING WHILE PERMANENT SUPPORTIVE HOUSING APARTMENTS HELP CLIENTS TO REMAIN SAFELY AND SUCCESSFULLY HOUSED IN THE COMMUNITY. 48,046 BED DAYS WERE UTILIZED IN NORD RESIDENTIAL AND HOUSING PROGRAMS IN FY24.
IRS990/ProgSrvcAccomActy3Grp/ExpenseAmt02666222
IRS990/ProgSrvcAccomActy3Grp/RevenueAmt02495704
IRS990/ProgSrvcAccomActyOtherGrp/Desc0COUNSELING & THERAPY
IRS990/ProgSrvcAccomActyOtherGrp/Desc1COMMUNITY SUPPORT SERVICES
IRS990/ProgSrvcAccomActyOtherGrp/Desc2REHABILITATION SERVICES
IRS990/ProgSrvcAccomActyOtherGrp/Desc3PHARMACY
IRS990/ProgSrvcAccomActyOtherGrp/Desc4CERTIFIED COMMUNITY BEHAVIORAL HEALTH CLINIC
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt02792542
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt11912183
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt2299954
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt3470271
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt4317596
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt02613946
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt11789890

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