Civic Intelligence

Better Business Bureaucanton Regional Inc

EIN 34-0875402 • 501(c)6 • Canton, OH

View Organization Page

Profile

Promoting and fostering the highest ethical relationship between businesses and the public through voluntary self-regulation, consumer and business education, and service excellence.

1434 Cleveland Ave NWCanton, OH 44703

www.canton.bbb.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

46th percentile

0.03x

Higher debt load relative to assets than 46% of similar nonprofits.

501(c)6 • $500k-$1M nonprofits • Source year 2024

Liabilities / Revenue

45th percentile

0.03x

Higher debt load relative to revenue than 45% of similar nonprofits.

501(c)6 • $500k-$1M nonprofits • Source year 2024

Net Margin

67th percentile

11%

Higher net margin than 67% of similar nonprofits.

501(c)6 • $500k-$1M nonprofits • Source year 2024

Top Officer Pay

78th percentile

$118,384

Higher top officer pay than 78% of similar nonprofits.

Top officer pay equals 13.9% of source-year revenue.

501(c)6 • $500k-$1M nonprofits • Source year 2024

Asset Growth

71st percentile

13%

Faster asset growth than 71% of similar nonprofits.

501(c)6 • $500k-$1M nonprofits • Annualized from 2023 to 2024

Revenue Growth

35th percentile

-0.7%

Faster revenue growth than 35% of similar nonprofits.

501(c)6 • $500k-$1M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets46th percentile

Assets

Up

$764,849

Up $88,873 (+13%) from 2023

Liabilities

Down

$21,939

Down $2,094 (-8.7%) from 2023

Net Assets

Up

$742,910

Up $90,967 (+14%) from 2023

Operations
Liabilities / Revenue45th percentileNet Margin67th percentile

Revenue

Down

$854,732

Down $5,622 (-0.7%) from 2023

Expenses

Down

$763,765

Down $12,596 (-1.6%) from 2023

Net Income

Up

$90,967

Up $6,974 (+8.3%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth71st percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$800K$600K$400K$200K$0Assets 2012: $208,231Liabilities 2012: $1,485Net Assets 2012: $206,7462012Assets 2013: $222,192Liabilities 2013: $2,433Net Assets 2013: $219,7592013Assets 2014: $261,568Liabilities 2014: $17Net Assets 2014: $261,5512014Assets 2015: $261,320Liabilities 2015: $0Net Assets 2015: $261,3202015Assets 2016: $292,382Liabilities 2016: $0Net Assets 2016: $292,3822016Assets 2017: $308,941Liabilities 2017: $0Net Assets 2017: $308,9412017Assets 2018: $283,202Liabilities 2018: $0Net Assets 2018: $283,2022018Assets 2019: $341,451Liabilities 2019: $5,596Net Assets 2019: $335,8552019Assets 2020: $407,524Liabilities 2020: $22,918Net Assets 2020: $384,6062020Assets 2021: $535,436Liabilities 2021: $20,000Net Assets 2021: $515,4362021Assets 2022: $593,086Liabilities 2022: $25,136Net Assets 2022: $567,9502022Assets 2023: $675,976Liabilities 2023: $24,033Net Assets 2023: $651,9432023Assets 2024: $764,849Liabilities 2024: $21,939Net Assets 2024: $742,9102024

Highlighted filing

2024

Assets$764,849
Liabilities$21,939
Net Assets$742,910
Open 2024 Filing

Operations Trend

Revenue Growth35th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$1.0M$500K$0-$500KExpenses 2012: $775,6742012Revenue 2013: $711,528Expenses 2013: $698,515Net Income 2013: $13,0132013Revenue 2014: $741,428Expenses 2014: $699,636Net Income 2014: $41,7922014Revenue 2015: $747,536Expenses 2015: $747,767Net Income 2015: -$2312015Revenue 2016: $728,511Expenses 2016: $697,449Net Income 2016: $31,0622016Revenue 2017: $776,402Expenses 2017: $759,843Net Income 2017: $16,5592017Revenue 2018: $805,928Expenses 2018: $831,667Net Income 2018: -$25,7392018Revenue 2019: $842,335Expenses 2019: $789,682Net Income 2019: $52,6532019Revenue 2020: $824,841Expenses 2020: $776,090Net Income 2020: $48,7512020Revenue 2021: $808,303Expenses 2021: $677,473Net Income 2021: $130,8302021Revenue 2022: $836,241Expenses 2022: $783,727Net Income 2022: $52,5142022Revenue 2023: $860,354Expenses 2023: $776,361Net Income 2023: $83,9932023Revenue 2024: $854,732Expenses 2024: $763,765Net Income 2024: $90,9672024

Highlighted filing

2024

Revenue$854,732
Expenses$763,765
Net Income$90,967
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$764,849
Liabilities
$21,939
Net assets
$742,910
Revenue
$854,732
Expenses
$763,765
Net income
$90,967
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.65$0.22$7.43$8.55$7.64$0.91
2023Detailed filing. Detailed filing data is available for this year.$6.76$0.24$6.52$8.60$7.76$0.84
2022Detailed filing. Detailed filing data is available for this year.$5.93$0.25$5.68$8.36$7.84$0.53
2021Detailed filing. Detailed filing data is available for this year.$5.35$0.20$5.15$8.08$6.77$1.31
2020Detailed filing. Detailed filing data is available for this year.$4.08$0.23$3.85$8.25$7.76$0.49
2019Detailed filing. Detailed filing data is available for this year.$3.41$0.06$3.36$8.42$7.90$0.53
2018Detailed filing. Detailed filing data is available for this year.$2.83$0.00$2.83$8.06$8.32$0.26
2017Detailed filing. Detailed filing data is available for this year.$3.09$0.00$3.09$7.76$7.60$0.17
2016Detailed filing. Detailed filing data is available for this year.$2.92$0.00$2.92$7.29$6.97$0.31
2015Detailed filing. Detailed filing data is available for this year.$2.61$0.00$2.61$7.48$7.48$0.00
2014Detailed filing. Detailed filing data is available for this year.$2.62$0.00$2.62$7.41$7.00$0.42
2013Detailed filing. Detailed filing data is available for this year.$2.22$0.02$2.20$7.12$6.99$0.13
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.08$0.01$2.07$7.76
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Oct 3, 2025
Return Version
2024v5.2
Gross Receipts
$865,789
Mission and Program Overview

Mission

Promoting and fostering the highest ethical relationship between businesses and the public through voluntary self-regulation, consumer and business education, and service excellence.

Promoting and fostering the highest ethical relationship between businesses & the public through voluntary self-regulation, consumer and business education & customer excellence

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments Other Securities$424,647$504,065▲ $79,418
Cash and Non-Interest-Bearing Accounts$201,872$218,718▲ $16,846
Land, Buildings, and Equipment, Net$49,057$42,066▼ $6,991
Prepaid Expenses and Deferred Charges$400$0▼ $400
Savings and Temporary Cash Investments$0$0→ $0
Accounts Receivable$0$0→ $0
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Program Related$0$0→ $0
Investments in Publicly Traded Securities$0$0→ $0
Intangible Assets$0$0→ $0
Inventories for Sale or Use$0$0→ $0
Loans From Officers Directors$0$0→ $0
Total Assets$675,976$764,849▲ $88,873
Other Assets Total$0$0→ $0
Liabilities
Other Liabilities$20,000$20,000→ $0
Accounts Payable and Accrued Expenses$4,033$1,939▼ $2,094
Grants Payable$0$0→ $0
Mortgage Notes Payable Secured by Investment Property$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Deferred Revenue$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$24,033$21,939▼ $2,094
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$651,943$742,910▲ $90,967
Net Assets With Donor Restrictions$0$0→ $0
Total Net Assets Fund Balance$651,943$742,910▲ $90,967
Total Liabilities and Net Assets / Fund Balance$675,976$764,849▲ $88,873

Asset Categories

AssetBook ValueDepreciationBasis
Leasehold Improvements$26,443$101,819$128,262
Buildings$0$91,755$91,755
Equipment$5,623$60,613$66,236
Land$10,000-$10,000
Other Securities$504,065--
Compensation and Service Providers
Top Officer Pay78th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Frank CilonaCEOFT$118,384$118,384

Board Members and Trustees

NameTitle
Micheal RuffingChair
Glenn MearsPast Chair
Mike GalinaVice Chair
Bob PireuDirector
Bryan WoitDirector
Debbie BusbyDirector
Jacquie KnightDirector
Jeff SnyderDirector
Teresa FoxDirector
Dick KressEmeritus
Larry PittsEmeritus
Lucas MurrayLegal Counsel
Shawn AdkinsSectretary
Kerry AdkinsTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$731,070
Program Service Revenue
$69,537
Investment Income
$29,478
Other Revenue
$24,647
All Other Contributions
$10,000
Change in Net Assets
$90,967

Audited Revenue Reconciliation

Revenue per Audited Statements
$854,732
Total Revenue per Audited Statements
$854,732
Total Revenue per Form 990
$854,732
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$468,632
Other Expenses$295,133
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages---$291,930
Current Officers, Directors, Trustees, and Key Employees---$118,384
All Other Expenses---$60,944
Payments to Affiliates---$59,904
Information Technology---$49,417
Payroll Taxes---$31,200
Fees for Services Accounting---$30,601
Advertising---$24,450
Other Employee Benefits---$17,790
Occupancy---$14,879
Travel---$13,583
Insurance---$10,060
Depreciation Depletion---$9,913
Other Expenses---$9,878
Pension Plan Contributions---$9,328
Office Expenses---$6,530
Fees for Services Legal---$594
Total Functional Expenses$0$0$0$763,765

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$763,765
Total Expenses per Audited Statements$763,765
Total Expenses per Form 990$763,765
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$35,704
Fundraising Direct Expenses$11,057
Gaming Direct Expenses$0
Gaming Gross Income$0
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Golf Outing$35,704$35,704$637$35,067
Total Events$35,704$35,704$11,057$24,647
Political and Lobbying Activity
Political campaign activity
No
In-house lobbying only
Yes
Subject to proxy tax
Yes
Insider Transactions and Loans

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Eidl Loan$20,000
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Part VI, Section B, Line 11B

“The 990 is reviewed by the president and he then tells the board of directors that the 990 has been submitted and offers to make a copy available to anyone interested in reviewing the 990.”

Part VI, Section B, Line 12C

“Yearly the board of directors reviews the conflict of interest policy and they let everyone know if there is an individual exception that needs reviewed.”

Part VI, Section B, Line 15A

“The board of directors reviews the budget and looks at the salary of the ceo. Also in years past there has been a yearly evaluation of the ceo and an offer document which contains the ceo's benefits and salary.”

Part VI, Section C, Line 19

“Any person could request a copy of our bylaws (which contains the conflict of interest section) or the financial statements.”

Part VI, Line 7A

“Accredited business organizations have the ability to elect board members each year that will represent them as leaders of the organization.”

Filing and Contact Details

Filer

Filer Name
Better Business BureauCanton Regional Inc
EIN
34-0875402
In Care Of
% FRANK CILONA
Phone
3304549401
Address
1434 Cleveland Ave NW, Canton, OH 44703

Signing Officer

Name
Frank Cilona
Title
CEO
Phone
3304537633
Signed
2025-10-03
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Frank Cilona
Formed
1961
Legal Domicile
Oh
Voting Board Members
15
Independent Board Members
15
Employees
10
Volunteers
20

Preparer

Firm
Hall Kistler & Company Llp
Address
4505 STEPHEN CIRCLE NW - SUITE 202, CANTON, OH 44718-3682
Preparer
Keith A Arner CPA
Phone
3304537633
Supplemental Narrative

Additional Explanations

Part XII, Line 1

“The financial statements, as well as the 990, have been prepared on the modified cash basis of accounting, which is a comprehensive basis of accounting other than u.s. Generally accepted accounting principles (gaap).”

Raw XML AppendixShowing 400 of 512 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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