Civic Intelligence

Care Resources

990 • Fiscal year 2023 • EIN 30-0166828

Oct 01, 2022 to Sep 30, 2023 • Filed on Feb 20, 2024

4150 Kalamazoo Ave SEGrand Rapids, MI 49508

(616) 913-2006

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

62nd percentile

0.35x

Higher debt load relative to assets than 62% of similar nonprofits.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2023

Liabilities / Revenue

28th percentile

0.13x

Higher debt load relative to revenue than 28% of similar nonprofits.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2023

Net Margin

46th percentile

2.4%

Higher net margin than 46% of similar nonprofits.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2023

Top Officer Pay

56th percentile

$281,883

Higher top officer pay than 56% of similar nonprofits.

Top officer pay equals 0.8% of source-year revenue.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2023

Asset Growth

21st percentile

-2.0%

Faster asset growth than 21% of similar nonprofits.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2022 to 2023

Revenue Growth

67th percentile

14%

Faster revenue growth than 67% of similar nonprofits.

2023 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2022 to 2023

Assets

Down

$12,793,783

Down $263,579 (-2.0%) from 2022

Net Assets

Up

$8,371,878

Up $800,896 (+11%) from 2022

Liabilities

Down

$4,421,905

Down $1,064,475 (-19%) from 2022

Revenue

Up

$33,864,214

Up $4,220,815 (+14%) from 2022

Expenses

Up

$33,063,318

Up $5,503,768 (+20%) from 2022

Net Income

Down

$800,896

Down $1,282,953 (-62%) from 2022

Historical Trend

Balance Sheet Trend

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$20M$15M$10M$5.0M$0Assets 2019: $6,509,383Liabilities 2019: $3,430,842Net Assets 2019: $3,078,5412019Assets 2020: $8,630,711Liabilities 2020: $3,713,093Net Assets 2020: $4,917,6182020Assets 2021: $9,165,160Liabilities 2021: $3,678,027Net Assets 2021: $5,487,1332021Assets 2022: $13,057,362Liabilities 2022: $5,486,380Net Assets 2022: $7,570,9822022Assets 2023: $12,793,783Liabilities 2023: $4,421,905Net Assets 2023: $8,371,8782023Assets 2024: $17,464,008Liabilities 2024: $7,949,592Net Assets 2024: $9,514,4162024Assets 2025: $18,387,057Liabilities 2025: $9,678,348Net Assets 2025: $8,708,7092025

Highlighted filing

2023

Assets$12,793,783
Liabilities$4,421,905
Net Assets$8,371,878

Operations Trend

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$60M$40M$20M$0-$20MRevenue 2019: $17,487,399Expenses 2019: $17,394,843Net Income 2019: $92,5562019Revenue 2020: $21,046,345Expenses 2020: $19,207,268Net Income 2020: $1,839,0772020Revenue 2021: $23,421,679Expenses 2021: $22,852,164Net Income 2021: $569,5152021Revenue 2022: $29,643,399Expenses 2022: $27,559,550Net Income 2022: $2,083,8492022Revenue 2023: $33,864,214Expenses 2023: $33,063,318Net Income 2023: $800,8962023Revenue 2024: $39,685,076Expenses 2024: $38,542,538Net Income 2024: $1,142,5382024Revenue 2025: $44,971,314Expenses 2025: $45,777,021Net Income 2025: -$805,7072025

Highlighted filing

2023

Revenue$33,864,214
Expenses$33,063,318
Net Income$800,896
Jump To
Filing Snapshot
Filing Period
Oct 1, 2022 to Sep 30, 2023
Signed
Feb 20, 2024
Return Version
2022v5.0
Gross Receipts
$33,864,214
Mission and Program Overview

Mission

Care Resources is a PACE (Program of All-Inclusive Care for the Elderly) organization which provides comprehensive care and social services to the indigent and frail elderly who would otherwise qualify for nursing home care under the Medicaid program.

Provide comprehensive health care and social services to the indigent and frail elderly who would otherwise qualify for nursing home care under the Medicaid and Medicare program.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$4,485,399$7,154,655▲ $2,669,256
Land, Buildings, and Equipment, Net$4,222,293$5,009,060▲ $786,767
Savings and Temporary Cash Investments$2,935,175$0▼ $2,935,175
Prepaid Expenses and Deferred Charges$211,429$167,250▼ $44,179
Accounts Receivable$1,203,066$101,199▼ $1,101,867
Other Notes and Loans Receivable, Net$0$0→ $0
Pledges and Grants Receivable$0$0→ $0
Receivable From Disqualified Prsn$0$0→ $0
Receivables From Officers Etc$0$0→ $0
Investments Other Securities$0--
Investments Program Related$0--
Investments in Publicly Traded Securities$0--
Intangible Assets$0--
Inventories for Sale or Use$0$0→ $0
Loans From Officers Directors$0$0→ $0
Total Assets$13,057,362$12,793,783▼ $263,579
Other Assets Total$0$361,619▲ $361,619
Liabilities
Accounts Payable and Accrued Expenses$2,945,921$2,835,573▼ $110,348
Deferred Revenue$1,383,223$1,586,332▲ $203,109
Other Liabilities$1,157,236--
Grants Payable$0$0→ $0
Mortgage Notes Payable Secured by Investment Property$0$0→ $0
Unsecured Notes Loans Payable$0$0→ $0
Escrow Account Liability$0$0→ $0
Tax Exempt Bond Liabilities$0$0→ $0
Total Liabilities$5,486,380$4,421,905▼ $1,064,475
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$7,570,982$8,371,878▲ $800,896
Net Assets With Donor Restrictions$0$0→ $0
Total Net Assets Fund Balance$7,570,982$8,371,878▲ $800,896
Total Liabilities and Net Assets / Fund Balance$13,057,362$12,793,783▼ $263,579

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$3,027,940$893,677$3,921,617
Equipment$992,306$1,303,331$2,295,637
Land$562,831-$562,831
Other Land Buildings$425,983$0$425,983
Leasehold Improvements$0$0$0
Compensation and Service Providers

Employees

NameTitleFull / Part TimeOtherTotal
James ChiavarasMedical DirectorFT$281,883$281,883
Thomas MuszynskiChief Operating OfficerFT$146,282$146,282
Steve QuistChief Strategy/Financial OfficerFT$138,988$138,988
Lucinda GardnerPhysical TherapistFT$102,359$102,359

Board Members and Trustees

NameTitle
Troy VugteveenDirector, Chairperson
Kris KurtzDirector
Sr Maureen GearyDirector
Steve Velzen-HanerDirector
Paul KarstenDirector, Treasurer
Tracey McKnightChief Executive Officer

Highest Paid Contractors

ContractorServicesLocationCompensation
Holland Homestaffing, management & housing2100 Raybrook St SE, Suite 300, Grand Rapids, MI 49546$11,557,845
The Lodge at Maple Creekclaims administrative services228 Strawbridge Dr, Moorestown, NJ 08057$3,823,926
University of Michigan Health - WestPhysician and health supportPO Box 912, Wyoming, MI 49509$2,954,507
-medical care and facilitiesPO Box 2127, Grand Rapids, MI 49501$1,700,326
-Supportive housing services1950 32nd Street SE, Grand Rapids, MI 49508$1,355,260
Revenue and Support

Revenue Composition

Contributions and Grants
$5,733
Program Service Revenue
$33,710,741
Investment Income
$112,639
Other Revenue
$35,101
All Other Contributions
$5,733
Change in Net Assets
$800,896

Audited Revenue Reconciliation

Revenue per Audited Statements
$33,864,214
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Other Revenue Adjustments
$0
Total Revenue per Audited Statements
$33,864,214
Total Revenue per Form 990
$33,864,214
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$33,062,357
Salaries, Compensation, and Employee Benefits$961
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Fees for Services Other$10,042,372$1,053,595$0$11,095,967
Information Technology$463,102$154,586$0$617,688
Depreciation Depletion$415,388$94,667$0$510,055
Occupancy$346,345$16,246$0$362,591
Office Expenses$238,167$63,401$0$301,568
Fees for Services Management$0$255,062$0$255,062
Travel$219,111$9,945$0$229,056
Insurance$187,753$0$0$187,753
Conferences and Meetings$141,233$6,989$0$148,222
Other Expenses$140,564$4,055$0$144,619
Interest$0$42,598$0$42,598
Fees for Services Accounting$0$30,000$0$30,000
Fees for Services Legal$0$3,199$0$3,199
Other Employee Benefits$961$0$0$961
Total Functional Expenses$31,250,933$1,812,385$0$33,063,318

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$33,063,318
Total Expenses per Audited Statements$33,063,318
Total Expenses per Form 990$33,063,318
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Other Expense Adjustments$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
-Member in Organizationmanagement services and staffingNo$11,577,845
-Member in Organizationmedical care and medical organizationNo$2,954,507
-Member in Organizationclaims processing servicesNo$171,317
-Member in Organizationbehavioral health servicesNo$145,931
-Member in Organizationsupportive housingNo$74,637

Loans and Receivables

Line ItemBeginningEndChange
Loans from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Receivables from Disqualified Persons$0$0→ $0
Receivables from Officers, Directors, Trustees, and Key Employees$0$0→ $0
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

Care Resources is a stock based nonprofit. Shareholders are made up of tax exempt 501(c)(3) organizations. Care Resources is also a public charity under section 501(c)(3) of the IRS Code.

Form 990, Part VI, Section B, Line 11B

The Form 990 and appropriate schedules are prepared by the organization. The completion of the form is reported and reviewed with the organization's finance committee. The Form 990 and appropriate schedules are then submitted to the IRS.

Form 990, Part VI, Section B, Line 12C

On an annual basis each director and principal officer must complete a statement that (1) they have received a copy of the conflict of interest policy; (2) they have read and understand the policy; (3) they have agreed to comply with the policy and (4) understand the organization is charitable and in order to maintain its Federal tax exemption it must engage primarily in activities which accomplish one or more of its tax exempt purposes.

Form 990, Part VI, Section B, Line 15

The organization purchases compensation surveys and establishes the executive compensation around the fiftieth percentile (with some flexibility) of prevailing market rates for similar positions, market trends, and the financial resources of the organization. The organization is committed to balancing fiscal stewardship with a desire to compensate its personnel.

Form 990, Part VI, Section C, Line 19

The organization does not generally make its governing documents or Conflict of Interest Policy available to the public; however, such documents would be subject to public inspection if so requested. Additionally, the audited financial statements are available for the public inspection, upon request.

Form 990, Part VII, Section A, Line 1A

The organization, through a contracted services provider (Holland Home), receives the services of its Chief Executive Officer. The Chief Executive Officer is wholly dedicated to Care Resources and does not provide services to any other organization. The organization, through a contracted services provider (Holland Home), receives the services of its Chief Financial Officer. The Chief Financial Officer is wholly dedicated to Care Resources and does not provide services to any other organization. The organization, through a contracted services provider (Holland Home), receives the services of its Chief Operating Officer. The Chief Operating Officer is wholly dedicated to Care Resources and does not provide services to any other organization.

Filing and Contact Details

Filer

Filer Name
Care Resources
EIN
30-0166828
Phone
6169132006
Address
4150 Kalamazoo Ave SE, Grand Rapids, MI 49508

Signing Officer

Name
Tracey McKnight
Title
Chief Executive Officer
Phone
6169132011
Signed
2024-02-20

Organization Details

Principal Officer
Tracey McKnight
Formed
2003
Legal Domicile
Mi
Voting Board Members
5
Independent Board Members
0
Employees
0
Volunteers
0
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 11G

Other services include contracted services for the following: Occupational Therapy ($466,563); Primary Care ($1,324,171); Routine Specialists ($202,202); Outpatient Care ($504,845); Recreational Therapy ($408,373); Medical Records ($165,600); Food Services ($352,801); Physical Therapy ($588,748); Social Services ($738,048); Transportation Services ($1,131,538); Homecare Services ($1,320,106); Other Center Support Services ($1,160,605); Administration & Management Services ($1,053,595); and other contracted services ($1,319,311).

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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt80
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt90
IRS990/Form990PartVIISectionAGrp/PersonNm0James Chiavaras
IRS990/Form990PartVIISectionAGrp/PersonNm1Tracey McKnight
IRS990/Form990PartVIISectionAGrp/PersonNm2Thomas Muszynski
IRS990/Form990PartVIISectionAGrp/PersonNm3Steve Quist
IRS990/Form990PartVIISectionAGrp/PersonNm4Lucinda Gardner
IRS990/Form990PartVIISectionAGrp/PersonNm5Paul Karsten
IRS990/Form990PartVIISectionAGrp/PersonNm6Troy Vugteveen
IRS990/Form990PartVIISectionAGrp/PersonNm7Steve Velzen-Haner
IRS990/Form990PartVIISectionAGrp/PersonNm8Sr Maureen Geary
IRS990/Form990PartVIISectionAGrp/PersonNm9Kris Kurtz
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt3138988
IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt4102359
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IRS990/Form990PartVIISectionAGrp/TitleTxt1Chief Executive Officer
IRS990/Form990PartVIISectionAGrp/TitleTxt2Chief Operating Officer
IRS990/Form990PartVIISectionAGrp/TitleTxt3Chief Strategy/Financial Officer
IRS990/Form990PartVIISectionAGrp/TitleTxt4Physical Therapist
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director, Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director, Chairperson
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
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IRS990/PrincipalOfficerNm0Tracey McKnight
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IRS990/PYBenefitsPaidToMembersAmt00
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