Civic Intelligence

Association of Customer Contact Professionals

EIN 27-1999138 • 501(c)6 • Overland Park, KS

Profile

Professional interest group

9925 W 121st TerraceOverland Park, KS 66213
Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

Score unavailable

No value available

Liabilities-to-assets requires both liabilities and assets on the latest valid filing.

Source year 2023

Liabilities / Revenue

51st percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

501(c)6 • <$500k nonprofits • Source year 2023

Net Margin

2nd percentile

-1796%

Higher net margin than 2% of similar nonprofits.

501(c)6 • <$500k nonprofits • Source year 2023

Top Officer Pay

77th percentile

$0

Higher top officer pay than 77% of similar nonprofits.

Top officer pay equals 0.0% of source-year revenue.

501(c)6 • <$500k nonprofits • Source year 2023

Asset Growth

8th percentile

-100%

Faster asset growth than 8% of similar nonprofits.

501(c)6 • <$500k nonprofits • Annualized from 2022 to 2023

Revenue Growth

6th percentile

-81%

Faster revenue growth than 6% of similar nonprofits.

501(c)6 • <$500k nonprofits • Annualized from 2022 to 2023

Assets

Down

$0

Down $11,780 (-100%) from 2022

Liabilities

Flat

$0

Flat from 2022

Net Assets

Down

$0

Down $11,780 (-100%) from 2022

Revenue

Down

$656

Down $2,879 (-81%) from 2022

Expenses

Up

$12,436

Up $9,618 (+341%) from 2022

Net Income

Down

-$11,780

Down $12,497 (-1743%) from 2022

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$30K$20K$10K$0Assets 2011: $5,506Liabilities 2011: $0Net Assets 2011: $5,5062011Assets 2012: $11,418Liabilities 2012: $0Net Assets 2012: $11,4182012Assets 2013: $13,208Liabilities 2013: $0Net Assets 2013: $13,2082013Assets 2014: $17,964Liabilities 2014: $0Net Assets 2014: $17,9642014Assets 2015: $22,717Liabilities 2015: $0Net Assets 2015: $22,7172015Assets 2016: $23,875Liabilities 2016: $0Net Assets 2016: $23,8752016Assets 2017: $24,336Liabilities 2017: $0Net Assets 2017: $24,3362017Assets 2018: $22,012Liabilities 2018: $0Net Assets 2018: $22,0122018Assets 2019: $20,756Liabilities 2019: $0Net Assets 2019: $20,7562019Assets 2020: $13,446Liabilities 2020: $0Net Assets 2020: $13,4462020Assets 2021: $11,063Liabilities 2021: $0Net Assets 2021: $11,0632021Assets 2022: $11,780Liabilities 2022: $0Net Assets 2022: $11,7802022Assets 2023: $0Liabilities 2023: $0Net Assets 2023: $02023

Highlighted filing

2023

Assets$0
Liabilities$0
Net Assets$0

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$20K$10K$0-$10K-$20KRevenue 2011: $9,235Expenses 2011: $6,968Net Income 2011: $2,2672011Revenue 2012: $9,747Expenses 2012: $3,835Net Income 2012: $5,9122012Revenue 2013: $5,316Expenses 2013: $3,526Net Income 2013: $1,7902013Revenue 2014: $9,005Expenses 2014: $4,219Net Income 2014: $4,7862014Revenue 2015: $7,636Expenses 2015: $2,883Net Income 2015: $4,7532015Revenue 2016: $6,547Expenses 2016: $5,389Net Income 2016: $1,1582016Revenue 2017: $6,627Expenses 2017: $6,166Net Income 2017: $4612017Revenue 2018: $3,279Expenses 2018: $5,603Net Income 2018: -$2,3242018Revenue 2019: $8,295Expenses 2019: $9,551Net Income 2019: -$1,2562019Revenue 2020: $1,001Expenses 2020: $8,311Net Income 2020: -$7,3102020Revenue 2021: $3,651Expenses 2021: $6,034Net Income 2021: -$2,3832021Revenue 2022: $3,535Expenses 2022: $2,818Net Income 2022: $7172022Revenue 2023: $656Expenses 2023: $12,436Net Income 2023: -$11,7802023

Highlighted filing

2023

Revenue$656
Expenses$12,436
Net Income-$11,780

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2023Detailed filing. Detailed filing data is available for this year.$0.00$0.00$0.00$0.66$12.4$11.8
2022Detailed filing. Detailed filing data is available for this year.$11.8$0.00$11.8$3.54$2.82$0.72
2021Detailed filing. Detailed filing data is available for this year.$11.1$0.00$11.1$3.65$6.03$2.38
2020Detailed filing. Detailed filing data is available for this year.$13.4$0.00$13.4$1.00$8.31$7.31
2019Detailed filing. Detailed filing data is available for this year.$20.8$0.00$20.8$8.30$9.55$1.26
2018Detailed filing. Detailed filing data is available for this year.$22.0$0.00$22.0$3.28$5.60$2.32
2017Detailed filing. Detailed filing data is available for this year.$24.3$0.00$24.3$6.63$6.17$0.46
2016Detailed filing. Detailed filing data is available for this year.$23.9$0.00$23.9$6.55$5.39$1.16
2015Detailed filing. Detailed filing data is available for this year.$22.7$0.00$22.7$7.64$2.88$4.75
2014Detailed filing. Detailed filing data is available for this year.$18.0$0.00$18.0$9.01$4.22$4.79
2013Detailed filing. Detailed filing data is available for this year.$13.2$0.00$13.2$5.32$3.53$1.79
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$11.4$0.00$11.4$9.75$3.84$5.91
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.51$0.00$5.51$9.24$6.97$2.27
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2023 to Dec 31, 2023
Signed
Jan 26, 2024
Return Version
2023v4.0
Gross Receipts
$656
Mission and Program Overview

Mission

Professional interest group

Program Services

DescriptionGrantsExpenses
MEETINGS AMONG MEMBERS TO DISCUSS PROFESSIONAL MATTERS-$2,800
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
MIKE DOUGLASVice President-$0--
Filing and Contact Details

Filer

Filer Name
Association of Customer Contact Professionals
EIN
27-1999138
Address
9925 W 121ST TERRACE, OVERLAND PARK, KS 66213

Signing Officer

Name
Mike Douglas
Title
Vice President
Phone
9132263537
Signed
2024-01-26
Discuss with paid preparer
No

Preparer

Firm
Garrison & Associates
Address
5100 BLUE RIDGE BLVD, RAYTOWN, MO 64133
Preparer
Darren Garrison Ea
Phone
8163537944
Supplemental Narrative

Additional Explanations

Description of other expenses Part I line 16

Description amountunited way 6,537gift 156web site 884misc 364fees 810

Raw XML Appendix98 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990EZ/ActivitiesNotPreviouslyRptInd0false
IRS990EZ/BenefitsPaidToOrForMembersAmt02800
IRS990EZ/BooksInCareOfDetail/PersonNm0MIKE DOUGLAS
IRS990EZ/BooksInCareOfDetail/PhoneNum08163537944
IRS990EZ/BooksInCareOfDetail/USAddress/AddressLine1Txt09925 W 121ST TERR
IRS990EZ/BooksInCareOfDetail/USAddress/CityNm0OVERLAND PARK
IRS990EZ/BooksInCareOfDetail/USAddress/StateAbbreviationCd0KS
IRS990EZ/BooksInCareOfDetail/USAddress/ZIPCd066213
IRS990EZ/CashSavingsAndInvestmentsGrp/BOYAmt011780
IRS990EZ/CashSavingsAndInvestmentsGrp/EOYAmt00
IRS990EZ/ChgMadeToOrgnzngDocNotRptInd0false
IRS990EZ/DonorAdvisedFndsInd0false
IRS990EZ/ExcessOrDeficitForYearAmt0-11780
IRS990EZ/FeesAndOtherPymtToIndCntrctAmt0885
IRS990EZ/FinalReturnInd0X
IRS990EZ/ForeignFinancialAccountInd0false
IRS990EZ/ForeignOfficeInd0false
IRS990EZ/Form1120PolFiledInd0false
IRS990EZ/Form990TotalAssetsGrp/BOYAmt011780
IRS990EZ/Form990TotalAssetsGrp/EOYAmt00
IRS990EZ/GrossReceiptsAmt0656
IRS990EZ/InfoInScheduleOPartIInd0X
IRS990EZ/InvestmentIncomeAmt03
IRS990EZ/LandAndBuildingsGrp/BOYAmt00
IRS990EZ/LandAndBuildingsGrp/EOYAmt00
IRS990EZ/MadeLoansToFromOfficersInd0false
IRS990EZ/MembershipDuesAmt0653
IRS990EZ/MethodOfAccountingCashInd0X
IRS990EZ/NetAssetsOrFundBalancesBOYAmt011780
IRS990EZ/NetAssetsOrFundBalancesGrp/BOYAmt011780
IRS990EZ/NetAssetsOrFundBalancesGrp/EOYAmt00
IRS990EZ/OfficerDirectorTrusteeEmplGrp/AverageHrsPerWkDevotedToPosRt01.00
IRS990EZ/OfficerDirectorTrusteeEmplGrp/CompensationAmt00
IRS990EZ/OfficerDirectorTrusteeEmplGrp/EmployeeBenefitProgramAmt00
IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt00
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm0MIKE DOUGLAS
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt0VICE PRESIDENT
IRS990EZ/OperateHospitalInd0false
IRS990EZ/Organization501cInd0X
IRS990EZ/OrganizationDissolvedEtcInd0true
IRS990EZ/OrganizationHadUBIInd0false
IRS990EZ/OtherAssetsTotalDetail/BOYAmt00
IRS990EZ/OtherAssetsTotalDetail/EOYAmt00
IRS990EZ/OtherExpensesTotalAmt08751
IRS990EZ/PoliticalCampaignActyInd0false
IRS990EZ/PrimaryExemptPurposeTxt0PROFESSIONAL INTEREST GROUP
IRS990EZ/ProgramSrvcAccomplishmentGrp/DescriptionProgramSrvcAccomTxt0MEETINGS AMONG MEMBERS TO DISCUSS PROFESSIONAL MATTERS
IRS990EZ/ProgramSrvcAccomplishmentGrp/ProgramServiceExpensesAmt02800
IRS990EZ/ProhibitedTaxShelterTransInd0false
IRS990EZ/RelatedOrganizationCtrlEntInd0false
IRS990EZ/SubjectToProxyTaxInd0false
IRS990EZ/SumOfTotalLiabilitiesGrp/BOYAmt00
IRS990EZ/SumOfTotalLiabilitiesGrp/EOYAmt00
IRS990EZ/TanningServicesProvidedInd0false
IRS990EZ/TotalExpensesAmt012436
IRS990EZ/TotalProgramServiceExpensesAmt02800
IRS990EZ/TotalRevenueAmt0656
IRS990EZ/TransactionWithControlEntInd0false
IRS990ScheduleN/LiquidationOfAssetsTableGrp/LiquidationOfAssetsDetail/AssetsDistriOrExpnssPaidDesc0CHARITABLE CONTRIBUTION
IRS990ScheduleN/LiquidationOfAssetsTableGrp/LiquidationOfAssetsDetail/DistributionDt02023-12-31
IRS990ScheduleN/LiquidationOfAssetsTableGrp/LiquidationOfAssetsDetail/FairMarketValueOfAssetAmt06537
IRS990ScheduleN/LiquidationOfAssetsTableGrp/LiquidationOfAssetsDetail/PersonNm0UNITED WAY
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0DESCRIPTION AMOUNTUNITED WAY 6,537GIFT 156WEB SITE 884MISC 364FEES 810
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Description of other expenses Part I line 16
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/AuthenticationAssuranceLevelCd0AAL1
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/IdentityAssuranceLevelCd0IAL1
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/OOBSecurityVerificationCd000
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/TrustedCustomerCd02
ReturnHeader/BuildTS02023-04-26 12:10:37Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd0false
ReturnHeader/BusinessOfficerGrp/PersonNm0MIKE DOUGLAS
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0VICE PRESIDENT
ReturnHeader/BusinessOfficerGrp/PhoneNum09132263537
ReturnHeader/BusinessOfficerGrp/SignatureDt02024-01-26
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0ASSOCIATION OF CUSTOMER CONTACT PROFESSIONALS
ReturnHeader/Filer/BusinessNameControlTxt0ASSO
ReturnHeader/Filer/EIN0271999138
ReturnHeader/Filer/USAddress/AddressLine1Txt09925 W 121ST TERRACE
ReturnHeader/Filer/USAddress/CityNm0OVERLAND PARK
ReturnHeader/Filer/USAddress/StateAbbreviationCd0KS
ReturnHeader/Filer/USAddress/ZIPCd066213
ReturnHeader/IRSResponsiblePrtyInfoCurrInd0true
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0471359379
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0GARRISON & ASSOCIATES
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt05100 BLUE RIDGE BLVD
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0RAYTOWN
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0MO
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd064133
ReturnHeader/PreparerPersonGrp/PhoneNum08163537944
ReturnHeader/PreparerPersonGrp/PreparationDt02024-02-05
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0DARREN GARRISON EA
ReturnHeader/ReturnTs02024-02-05T19:13:54-05:00
ReturnHeader/ReturnTypeCd0990EZ
ReturnHeader/SigningOfficerGrp/PersonFullName/PersonFirstNm0MIKE
ReturnHeader/SigningOfficerGrp/PersonFullName/PersonLastNm0DOUGLAS
ReturnHeader/TaxPeriodBeginDt02023-01-01
ReturnHeader/TaxPeriodEndDt02023-12-31
ReturnHeader/TaxYr02023

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