Civic Intelligence

Acts Signature Community Services Inc

EIN 26-4573131 • 501(c)3 • Fort Washington, PA

Profile

Acts signature community services, inc. Is committed to providing security and peace of mind to seniors by being the pre-eminent provider of retirement-life services, responsive to individual, social, personal, health and spiritual needs in a christian atmosphere graced with loving-kindness, dignity, sensitivity, honesty, and respect without prejudice or preference.

420 Delaware DriveFort Washington, PA 19034-2711

www.actsretirement.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

100th percentile

5.42x

Higher debt load relative to assets than 100% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

74th percentile

0.68x

Higher debt load relative to revenue than 74% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

16th percentile

-13%

Higher net margin than 16% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

Score unavailable

No value available

No earlier valid filing was available within the previous three public years.

Source year 2024

Revenue Growth

Score unavailable

No value available

No earlier valid filing was available within the previous three public years.

Source year 2024

Assets

$2,544,305

No earlier filing loaded for comparison.

Liabilities

$13,782,028

No earlier filing loaded for comparison.

Net Assets

-$11,237,723

No earlier filing loaded for comparison.

Revenue

$20,177,423

No earlier filing loaded for comparison.

Expenses

$22,766,298

No earlier filing loaded for comparison.

Net Income

-$2,588,875

No earlier filing loaded for comparison.

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$20M$10M$0-$10M-$20MAssets 2024: $2,544,305Liabilities 2024: $13,782,028Net Assets 2024: -$11,237,7232024

Highlighted filing

2024

Assets$2,544,305
Liabilities$13,782,028
Net Assets-$11,237,723

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0-$10MRevenue 2024: $20,177,423Expenses 2024: $22,766,298Net Income 2024: -$2,588,8752024

Highlighted filing

2024

Revenue$20,177,423
Expenses$22,766,298
Net Income-$2,588,875

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$2.54$13.8$11.2$20.2$22.8$2.59
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 13, 2025
Return Version
2024v5.2
Gross Receipts
$20,177,423
Mission and Program Overview

Mission

Acts signature community services, inc. Is committed to providing security and peace of mind to seniors by being the pre-eminent provider of retirement-life services, responsive to individual, social, personal, health and spiritual needs in a christian atmosphere graced with loving-kindness, dignity, sensitivity, honesty, and respect without prejudice or preference.

The purpose of acts signature community services, inc. Is to serve older adults sixty-two years of age and older providing services including hospice, primary care services, and home and community-based services to residents living in the continuing care retirment communites operated by a related pa tax-exempt organization, acts retirement-life communities, inc., and to other individuals within the surrounding community.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$2,489,542$2,183,956▼ $305,586
Savings and Temporary Cash Investments$224,790$320,974▲ $96,184
Prepaid Expenses and Deferred Charges$42,186$39,375▼ $2,811
Total Assets$2,756,518$2,544,305▼ $212,213
Liabilities
Other Liabilities$10,005,706$12,328,087▲ $2,322,381
Accounts Payable and Accrued Expenses$1,399,660$1,453,941▲ $54,281
Total Liabilities$11,405,366$13,782,028▲ $2,376,662
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$-8,648,848$-11,237,723▼ $2,588,875
Total Net Assets Fund Balance$-8,648,848$-11,237,723▼ $2,588,875
Total Liabilities and Net Assets / Fund Balance$2,756,518$2,544,305▼ $212,213
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Cheryl ClancyHome Health & Services Administrator - Se RegionFT-$175,297$175,297
Caryn CobleHospice & Home Health Administrator - Ne RegionFT-$165,089$165,089
Lisa AllenNurse PractitionerFT$135,861$27,176$163,037
Theresa DaviesNurse PractitionerFT$137,639$13,737$151,376
Kellianne NaceAdministrator Home Health FlFT$142,702$5,813$148,515

Board Members and Trustees

NameTitle
Karen I ChristiansenPresident & Chairman
John E Lammers MdDirector
John L Esterhai Jr MdDirector
Warren E CallawayDirector
Peggy C ValdiviaAssistant Treasurer
Gerald T GrantCEO
Cheryl ClancyHome Health & Services Administrator
Caryn CobleHospice & Home Health Administrator
Glenn D FoxSecretary
Susan AhernTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Tebra Technologies INCIt Consulting1111 BAYSIDE DR ST 270, Corona Del Mar, CA 92625$106,808
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$20,176,895
Investment Income
$0
Other Revenue
$528
Change in Net Assets
$-2,588,875
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$18,670,640
Other Expenses$4,095,658
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$15,360,845$329,852-$15,690,697
Other Employee Benefits$1,272,707$195,500-$1,468,207
Payroll Taxes$1,132,459$24,712-$1,157,171
Fees for Services Other$372,657$225-$372,882
Pension Plan Contributions$254,997$99,568-$354,565
Office Expenses$118,543$11,132-$129,675
Travel$112,766$1,974-$114,740
Insurance$88,684--$88,684
Information Technology-$80,856-$80,856
Other Expenses$22,632$3,334-$25,966
All Other Expenses$11,421$457-$11,878
Fees for Services Accounting-$7,830-$7,830
Advertising$7,531$279-$7,810
Fees for Service Investment Mgmnt Fees-$4,540-$4,540
Total Functional Expenses$20,675,191$2,091,107$0$22,766,298
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Due to Affiliates$12,328,087
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
Yes
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 1A

The executive committee has the authority to transact such business as shall be necessary for the administration and operation of the corporation between board of directors meetings subject to certain limits specified in the bylaws.

Form 990, Part VI, Section A, Line 4

Acts retirement-life communities, inc., a related pennsylvania tax-exempt organization, became the sole member of acts signature community services, inc. Effective december 31, 2022.

Form 990, Part VI, Section B, Line 11B

After review by the acts' cfo, the form 990 is reviewed, before filing, by the acts board of directors' audit and compliance committee. The form 990 is then provided to the other members of the governing body before filing.

Form 990, Part VI, Section B, Line 12C

A conflict of interest questionnaire is completed on an annual basis by the organization's officers, directors and trustees. The officers and directors report on any family or business relationships with any board member, officer or key employee of the organization and its affiliates. If any family or business relationships are disclosed, they are reported on schedule l as appropriate. In addition, the responses are reviewed by the president & ceo and chairman of the board of directors to determine if conflicts are present and if so, the extent of the conflict. For conflicts that arise, the officer, director or trustee must recuse themselves from participating in deliberations and decisions that involve the determined conflict.

Form 990, Part VI, Section B, Line 15

It has been the practice of the management company, acts management services, inc., to engage an independent compensation consultant on an approximately biennial basis for the purpose of reviewing the compensation program for the organization's top management positions, ranging from community managers up to the ceo. The study, the latest version of which was completed in 2023, includes comparison of not-for-profit and for-profit competitors, operating effectiveness, and identification of industry specific trends or practices in compensation or recruitment/employment. Measurement and action are generally focused at levels from the median up to the seventy-fifth percentile as identified in the study. The reports' general findings are reviewed with board officers. Compensation adjustments for the president & ceo are determined by a committee of independent board members appointed by the chairman and are based on the findings of the most recent study and a review of performance compared against objective criteria. This determination is reported to and approved by the board of directors and is documented in writing by the board chair. Similarly, compensation adjustments for the most senior members of management reflect study findings and performance measurement against specified criteria and are determined by the ceo and reviewed with the board chair.

Form 990, Part VI, Section C, Line 19

The organization's governing documents and conflict of interest policies are filed with numerous regulatory authorities and therefore, are available to the public. In addition, upon receipt of a request and its review, the organization will make available such documents, as deemed appropriate. Audited financial statements are made available to the public.

FORM 990, PART VII, COMPENSATION OF OFFICERS*

Other compensation includes accruals for a deferred supplemental executive retirement plan for karen i. Christiansen (non-vested), gerald t. Grant (non-vested), and glenn d. Fox (non-vested).

Filing and Contact Details

Filer

Filer Name
Acts Signature Community Services Inc
EIN
26-4573131
Phone
2156618330
Address
420 DELAWARE DRIVE, FORT WASHINGTON, PA 19034-2711

Signing Officer

Name
Susan Ahern
Title
Treasurer
Phone
2156618330
Signed
2025-11-13
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Gerald T Grant
Formed
2009
Legal Domicile
Pa
Voting Board Members
5
Independent Board Members
3
Employees
570
Volunteers
70

Preparer

Firm
Baker Tilly Advisory Group Lp
Address
1570 FRUITVILLE PIKE SUITE 400, LANCASTER, PA 17601
Preparer
Kerri N Bogda
Phone
7177404863
Supplemental Narrative

Additional Explanations

PAGE 1, SECTION B, INITIAL RETURN:

Acts signature community services was included in the acts retirement services, inc. Group exemption return (90-0626767) in prior years, this is the first year they are reporting separate.

Form 990, Part III, Line 3

Acts retirement-life communities, inc., a related pennsylvania tax-exempt organization, became the sole member of acts signature community services, inc. Effective december 31, 2022.

Part XII, Financial Statements and Reporting

The organization's annual financial statements are audited on a consolidated basis and the organization has an audit and compliance committee consisting of board members only that exercises responsibility for the oversight of the audit.

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IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0ACTS SIGNATURE COMMUNITY SERVICES, INC. IS COMMITTED TO PROVIDING SECURITY AND PEACE OF MIND TO SENIORS BY BEING THE PRE-EMINENT PROVIDER OF RETIREMENT-LIFE SERVICES, RESPONSIVE TO INDIVIDUAL, SOCIAL, PERSONAL, HEALTH AND SPIRITUAL NEEDS IN A CHRISTIAN ATMOSPHERE GRACED WITH LOVING-KINDNESS, DIGNITY, SENSITIVITY, HONESTY, AND RESPECT WITHOUT PREJUDICE OR PREFERENCE.
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IRS990/MoreThan5000KToOrgInd00
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IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt011132
IRS990/OfficeExpensesGrp/ProgramServicesAmt0118543
IRS990/OfficeExpensesGrp/TotalAmt0129675
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IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
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IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt0195500
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt01272707
IRS990/OtherEmployeeBenefitsGrp/TotalAmt01468207
IRS990/OtherExpensesGrp/Desc0CREDIT LOSS EXPENSE
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IRS990/OtherExpensesGrp/Desc2MEDICAL SUPPLIES
IRS990/OtherExpensesGrp/Desc3LICENSES AND FEES
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt01330848
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt13334
IRS990/OtherExpensesGrp/ProgramServicesAmt01468215
IRS990/OtherExpensesGrp/ProgramServicesAmt1451734
IRS990/OtherExpensesGrp/ProgramServicesAmt222632
IRS990/OtherExpensesGrp/TotalAmt01468215
IRS990/OtherExpensesGrp/TotalAmt11330848
IRS990/OtherExpensesGrp/TotalAmt2451734
IRS990/OtherExpensesGrp/TotalAmt325966
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IRS990/OtherLiabilitiesGrp/EOYAmt012328087
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IRS990ScheduleA/Form990ScheduleAPartVIGrp/ExplanationTxt0MISCELLANEOUS - 2024 AMOUNT: $ 528.
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IRS990ScheduleA/Total509Grp/TotalAmt020176895
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IRS990ScheduleA/TotalSupportCalendarYearGrp/TotalAmt020177423
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IRS990ScheduleD/TotalLiabilityAmt012328087
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BaseCompensationFilingOrgAmt8137639
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