Civic Intelligence

Health Care Interpreter Network

EIN 26-3075264 • 501(c)3 • Pleasant Hill, CA

Profile

The health care interpreter network utilizes the latest technology to share trained health care interpreters to members of the network, 24/7, to address the spoken language and american sign language needs of the respective members limited english proficient or deaf/hearing impaired patients. Trains health care professionals in the use of the automated video/voice call centers to reach a trained interpreter in a matter of seconds.

399 Taylor Blvd 207Pleasant Hill, CA 94523

www.hcin.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

87th percentile

0.63x

Higher debt load relative to assets than 87% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Liabilities / Revenue

93rd percentile

2.07x

Higher debt load relative to revenue than 93% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Net Margin

67th percentile

15%

Higher net margin than 67% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Top Officer Pay

40th percentile

$0

Higher top officer pay than 40% of similar nonprofits.

Top officer pay equals 0.0% of source-year revenue.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Asset Growth

23rd percentile

-5.3%

Faster asset growth than 23% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2024 to 2025

Revenue Growth

38th percentile

0.8%

Faster revenue growth than 38% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2024 to 2025

Balance Sheet
Liabilities / Assets87th percentile

Assets

Down

$1,497,114

Down $341,289 (-19%) from 2023

Liabilities

Down

$937,855

Down $408,174 (-30%) from 2023

Net Assets

Up

$559,259

Up $66,885 (+14%) from 2023

Operations
Liabilities / Revenue93rd percentileNet Margin67th percentile

Revenue

Down

$452,864

Down $135,796 (-23%) from 2023

Expenses

Down

$385,795

Down $187,782 (-33%) from 2023

Net Income

Up

$67,069

Up $51,986 (+345%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth23rd percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$2.0M$1.5M$1.0M$500K$0-$500KAssets 2014: $156,003Liabilities 2014: $119,580Net Assets 2014: $36,4232014Assets 2015: $139,793Liabilities 2015: $161,048Net Assets 2015: -$21,2552015Assets 2016: $336,883Liabilities 2016: $225,182Net Assets 2016: $111,7012016Assets 2017: $516,816Liabilities 2017: $257,301Net Assets 2017: $259,5152017Assets 2018: $602,425Liabilities 2018: $264,352Net Assets 2018: $338,0732018Assets 2019: $1,288,330Liabilities 2019: $862,274Net Assets 2019: $426,0562019Assets 2020: $996,491Liabilities 2020: $527,977Net Assets 2020: $468,5142020Assets 2021: $1,267,616Liabilities 2021: $771,922Net Assets 2021: $495,6942021Assets 2022: $1,413,625Liabilities 2022: $936,334Net Assets 2022: $477,2912022Assets 2023: $1,838,403Liabilities 2023: $1,346,029Net Assets 2023: $492,3742023Assets 2025: $1,497,114Liabilities 2025: $937,855Net Assets 2025: $559,2592025

Highlighted filing

2025

Assets$1,497,114
Liabilities$937,855
Net Assets$559,259
Open 2025 Filing

Operations Trend

Revenue Growth38th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$1.5M$1.0M$500K$0-$500KRevenue 2014: $1,172,066Expenses 2014: $1,223,243Net Income 2014: -$51,1772014Revenue 2015: $1,195,372Expenses 2015: $1,253,050Net Income 2015: -$57,6782015Revenue 2016: $1,281,496Expenses 2016: $1,148,541Net Income 2016: $132,9552016Revenue 2017: $1,078,062Expenses 2017: $929,093Net Income 2017: $148,9692017Revenue 2018: $975,422Expenses 2018: $896,865Net Income 2018: $78,5572018Revenue 2019: $931,725Expenses 2019: $843,742Net Income 2019: $87,9832019Revenue 2020: $916,176Expenses 2020: $873,718Net Income 2020: $42,4582020Revenue 2021: $808,325Expenses 2021: $781,145Net Income 2021: $27,1802021Revenue 2022: $675,147Expenses 2022: $693,550Net Income 2022: -$18,4032022Revenue 2023: $588,660Expenses 2023: $573,577Net Income 2023: $15,0832023Revenue 2025: $452,864Expenses 2025: $385,795Net Income 2025: $67,0692025

Highlighted filing

2025

Revenue$452,864
Expenses$385,795
Net Income$67,069
Open 2025 Filing

Filings

Most recent year

2025 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$1,497,114
Liabilities
$937,855
Net assets
$559,259
Revenue
$452,864
Expenses
$385,795
Net income
$67,069
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$1.50$0.94$0.56$0.45$0.39$0.07
2023Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.84$1.35$0.49$0.59$0.57$0.02
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.41$0.94$0.48$0.68$0.69$0.02
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.27$0.77$0.50$0.81$0.78$0.03
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.00$0.53$0.47$0.92$0.87$0.04
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.29$0.86$0.43$0.93$0.84$0.09
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.60$0.26$0.34$0.98$0.90$0.08
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.52$0.26$0.26$1.08$0.93$0.15
2016Detailed filing. Detailed filing data is available for this year.$0.34$0.23$0.11$1.28$1.15$0.13
2015Detailed filing. Detailed filing data is available for this year.$0.14$0.16$0.02$1.20$1.25$0.06
2014Detailed filing. Detailed filing data is available for this year.$0.16$0.12$0.04$1.17$1.22$0.05
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Oct 22, 2025
Return Version
2024v5.2
Gross Receipts
$452,864
Mission and Program Overview

Mission

The health care interpreter network utilizes the latest technology to share trained health care interpreters to members of the network, 24/7, to address the spoken language and american sign language needs of the respective members limited english proficient or deaf/hearing impaired patients. Trains health care professionals in the use of the automated video/voice call centers to reach a trained interpreter in a matter of seconds.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$1,438,261$1,230,216▼ $208,045
Rtn Earn Endowment Incm Other Fnds$492,374$559,259▲ $66,885
Cash and Non-Interest-Bearing Accounts$141,716$266,750▲ $125,034
Pd in Cap Srpls Land Bldg Eqp Fund$0$0→ $0
Cap Stk Tr Prin Current Funds$0$0→ $0
Total Assets$1,580,125$1,497,114▼ $83,011
Other Assets Total$148$148→ $0
Liabilities
Accounts Payable and Accrued Expenses$918,049$937,855▲ $19,806
Other Liabilities$169,702$0▼ $169,702
Total Liabilities$1,087,751$937,855▼ $149,896
Net Assets / Fund Balance
Total Net Assets Fund Balance$492,374$559,259▲ $66,885
Total Liabilities and Net Assets / Fund Balance$1,580,125$1,497,114▼ $83,011
Compensation and Service Providers
Top Officer Pay40th percentile

Board Members and Trustees

NameTitle
William Walker MdChair & Director
Carolyn RheeVice Chair & Director
Frank J PuglisiExecutive Director
Douglas BagleySecretary/treasurer & Director
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$452,844
Investment Income
$20
Other Revenue
$0
Change in Net Assets
$67,069
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$385,795
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Salaries, Compensation, and Employee Benefits$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Fees for Services Accounting$4,638$1,159-$5,797
Insurance$2,571$2,570-$5,141
Other Expenses$3,000--$3,000
Office Expenses-$95-$95
Total Functional Expenses$381,971$3,824$0$385,795
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
No
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 8B

“The board has not established any committees.”

Form 990, Part VI, Section B, Line 11B

“Following review by the executive director, the form 990 is presented to key officers for review and approval. The form 990 is then made available to all board members.”

Form 990, Part VI, Section B, Line 12C

“The organization annually inquires of each board member whether they have complied with the conflict of interest policy.”

Form 990, Part VI, Section C, Line 19

“The organization will make its governing documents, conflict of interest policy and financial statements available to the public upon written request.”

Filing and Contact Details

Filer

Filer Name
Health Care Interpreter Network
EIN
26-3075264
Phone
9256836091
Address
399 TAYLOR BLVD 207, PLEASANT HILL, CA 94523

Signing Officer

Name
Frank Puglisi
Title
Executive Director
Phone
9256836091
Signed
2025-10-22
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Frank Puglisi
Formed
2008
Legal Domicile
CA
Voting Board Members
3
Independent Board Members
3
Employees
0
Volunteers
0

Preparer

Firm
Rgp Llp
Address
3478 BUSKIRK AVE STE 308, PLEASANT HILL, CA 94523
Preparer
Steven Palmer
Phone
9259540100
Raw XML Appendix338 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0THE HEALTH CARE INTERPRETER NETWORK UTILIZES THE LATEST TECHNOLOGY TO SHARE TRAINED HEALTH CARE INTERPRETERS TO MEMBERS OF THE NETWORK, 24/7, TO ADDRESS THE SPOKEN LANGUAGE AND AMERICAN SIGN LANGUAGE NEEDS OF THE RESPECTIVE MEMBERS LIMITED ENGLISH PROFICIENT OR DEAF/HEARING IMPAIRED PATIENTS. TRAINS HEALTH CARE PROFESSIONALS IN THE USE OF THE AUTOMATED VIDEO/VOICE CALL CENTERS TO REACH A TRAINED INTERPRETER IN A MATTER OF SECONDS.
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IRS990/Desc0PROVIDE A HOSTED VIDEO/VOICE CALL SERVICE THAT ALLOWS HCIN MEMBERS TO OBTAIN THE SERVICES OF TRAINED HEALTH CARE INTERPRETERS IN BOTH SPOKEN LANGUAGES AND AMERICAN SIGN LANGUAGE (ASL).
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IRS990/Form990PartVIISectionAGrp/PersonNm1DOUGLAS BAGLEY
IRS990/Form990PartVIISectionAGrp/PersonNm2CAROLYN RHEE
IRS990/Form990PartVIISectionAGrp/PersonNm3FRANK J PUGLISI
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IRS990/Form990PartVIISectionAGrp/TitleTxt1SECRETARY/TREASURER & DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt2VICE CHAIR & DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt3EXECUTIVE DIRECTOR
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IRS990/ProgSrvcAccomActy2Grp/Desc0PROVIDE CUSTOMER SERVICE TO EACH OF THE HCIN MEMBERS BY WORKING WITH THE NETWORK TRAINED HEALTH INTERPRETERS ON ADJUSTING VOLUME, PICTURE, ETC. ISSUES WITH THEIR VIDEO DEVICES. PROVIDE 24/7 SYSTEM ENGINEERING SERVICES INCLUDING DIAGNOSES OF TECHNICAL PROBLEMS, INTERFACING WITH THE MEMBER HOSPITALS' INFORMATION TECHNOLOGY (IT) STAFF, AND RESOLVING TECHNICAL ISSUES WITH EACH MEMBER'S AT&T CONNECTIONS.
IRS990/ProgSrvcAccomActy3Grp/Desc0THROUGH THE DIRECTOR OF QUALITY AND PROGRAMS, PROVIDE IN-SERVICE TRAINING AND QUALITY ASSURANCE PROTOCOLS TO ALL OF THE HEALTH CARE INTERPRETERS. WITH THE HEALTH CARE INTERPRETERS AND THE MEMBER HOSPITALS ADMINISTRATIVE AND CLINICAL STAFF, DEVELOP CONTINUING EDUCATION PROGRAMS AND SPECIFIC FOCUSED KNOWLEDGE BASED IN-SERVICE TRAINING OPPORTUNITIES FOR THE HEALTH CARE INTERPRETERS. INSURE THAT THE HEALTH CARE INTERPRETERS MAINTAIN THEIR RESPECTIVE LANGUAGE PROFICIENCY.
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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0THE BOARD HAS NOT ESTABLISHED ANY COMMITTEES.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1FOLLOWING REVIEW BY THE EXECUTIVE DIRECTOR, THE FORM 990 IS PRESENTED TO KEY OFFICERS FOR REVIEW AND APPROVAL. THE FORM 990 IS THEN MADE AVAILABLE TO ALL BOARD MEMBERS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2THE ORGANIZATION ANNUALLY INQUIRES OF EACH BOARD MEMBER WHETHER THEY HAVE COMPLIED WITH THE CONFLICT OF INTEREST POLICY.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3THE ORGANIZATION WILL MAKE ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON WRITTEN REQUEST.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PART VI, SECTION A, LINE 8B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PART VI, SECTION B, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PART VI, SECTION B, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PART VI, SECTION C, LINE 19
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ReturnHeader/BuildTS02025-03-06 01:10:19Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd01
ReturnHeader/BusinessOfficerGrp/PersonNm0FRANK PUGLISI
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0EXECUTIVE DIRECTOR
ReturnHeader/BusinessOfficerGrp/PhoneNum09256836091
ReturnHeader/BusinessOfficerGrp/SignatureDt02025-10-22
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0HEALTH CARE INTERPRETER NETWORK
ReturnHeader/Filer/BusinessNameControlTxt0HEAL
ReturnHeader/Filer/EIN0263075264
ReturnHeader/Filer/PhoneNum09256836091
ReturnHeader/Filer/USAddress/AddressLine1Txt0399 TAYLOR BLVD 207
ReturnHeader/Filer/USAddress/CityNm0PLEASANT HILL
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ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0810742089
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0RGP LLP
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt03478 BUSKIRK AVE STE 308
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0PLEASANT HILL
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0CA
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd094523
ReturnHeader/PreparerPersonGrp/PhoneNum09259540100
ReturnHeader/PreparerPersonGrp/PreparationDt02025-10-23
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0STEVEN PALMER
ReturnHeader/ReturnTs02025-10-30T09:51:45-05:00
ReturnHeader/ReturnTypeCd0990
ReturnHeader/TaxPeriodBeginDt02024-07-01
ReturnHeader/TaxPeriodEndDt02025-06-30
ReturnHeader/TaxYr02024

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