Civic Intelligence

Home Nursing Agency Affiliates

EIN 25-1518698 • 501(c)3

Profile

Home nursing agency affiliates is referred to as "hna affiliates" within this form 990. Form 990, part i, line 1 and part iii, line 1 - organization's mission as provided in its articles, the corporation is organized and shall be operated exclusively for exempt purposes within the meaning of section 501(c)(3) of the internal revenue code of 1986, as amended(or the corresponding provision of any future united states internal revenue law)(the "code"), and, in furtherance thereof, operating exclusively for the benefit of and to support home nursing agency visiting nurse association and home nursing agency community services, each of which is a pennsylvania nonprofit corporation, provided that each such corporation is an organization described in section 509(a)(1) or 509(a)(2) of the code.

201 Chestnut Avenue PO Box 35216603-0352

www.homenursingagency.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

92nd percentile

0.94x

Higher debt load relative to assets than 92% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2014

Liabilities / Revenue

89th percentile

1.69x

Higher debt load relative to revenue than 89% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2014

Net Margin

5th percentile

-61%

Higher net margin than 5% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2014

Top Officer Pay

98th percentile

$1,103,684

Higher top officer pay than 98% of similar nonprofits.

Top officer pay equals 27.7% of source-year revenue.

501(c)3 • $5M-$10M nonprofits • Source year 2014

Asset Growth

5th percentile

-27%

Faster asset growth than 5% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Annualized from 2013 to 2014

Revenue Growth

Score unavailable

No value available

No earlier valid filing was available within the previous three public years.

Source year 2014

Assets

Down

$7,170,504

Down $2,618,117 (-27%) from 2013

Liabilities

Down

$6,710,615

Down $347,845 (-4.9%) from 2013

Net Assets

Down

$459,889

Down $2,270,272 (-83%) from 2013

Revenue

$3,979,006

No earlier filing loaded for comparison.

Expenses

Up

$6,399,523

Up $2,430,511 (+61%) from 2013

Net Income

-$2,420,517

No earlier filing loaded for comparison.

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$10M$5.0M$0Assets 2010: $6,834,207Liabilities 2010: $3,893,947Net Assets 2010: $2,940,2602010Assets 2011: $7,388,341Liabilities 2011: $4,478,965Net Assets 2011: $2,909,3762011Assets 2012: $9,997,316Liabilities 2012: $7,295,834Net Assets 2012: $2,701,4822012Assets 2013: $9,788,621Liabilities 2013: $7,058,460Net Assets 2013: $2,730,1612013Assets 2014: $7,170,504Liabilities 2014: $6,710,615Net Assets 2014: $459,8892014

Highlighted filing

2014

Assets$7,170,504
Liabilities$6,710,615
Net Assets$459,889

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$10M$5.0M$0-$5.0MExpenses 2010: $5,067,5442010Expenses 2011: $3,658,7062011Expenses 2012: $3,913,7422012Expenses 2013: $3,969,0122013Revenue 2014: $3,979,006Expenses 2014: $6,399,523Net Income 2014: -$2,420,5172014

Highlighted filing

2014

Revenue$3,979,006
Expenses$6,399,523
Net Income-$2,420,517

Filings

Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2013 to Jun 30, 2014
Signed
Feb 16, 2015
Return Version
2013v4.0
Gross Receipts
$4,627,728
Mission and Program Overview

Mission

Home nursing agency affiliates is referred to as "hna affiliates" within this form 990. Form 990, part i, line 1 and part iii, line 1 - organization's mission as provided in its articles, the corporation is organized and shall be operated exclusively for exempt purposes within the meaning of section 501(c)(3) of the internal revenue code of 1986, as amended(or the corresponding provision of any future united states internal revenue law)(the "code"), and, in furtherance thereof, operating exclusively for the benefit of and to support home nursing agency visiting nurse association and home nursing agency community services, each of which is a pennsylvania nonprofit corporation, provided that each such corporation is an organization described in section 509(a)(1) or 509(a)(2) of the code.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$4,509,120$3,987,434▼ $521,686
Investments in Publicly Traded Securities$1,611,724--
Other Notes and Loans Receivable, Net$1,547,519$1,528,279▼ $19,240
Accounts Receivable$492,233$840,541▲ $348,308
Prepaid Expenses and Deferred Charges$774,821$612,929▼ $161,892
Receivables From Officers Etc$171,835--
Investments Other Securities$225,404$108,456▼ $116,948
Savings and Temporary Cash Investments$454,098$90,998▼ $363,100
Inventories for Sale or Use$1,667$1,667→ $0
Cash and Non-Interest-Bearing Accounts$200$200→ $0
Total Assets$9,788,621$7,170,504▼ $2,618,117
Liabilities
Other Liabilities$3,156,646$4,013,106▲ $856,460
Tax Exempt Bond Liabilities$2,116,209$2,036,249▼ $79,960
Accounts Payable and Accrued Expenses$1,485,605$661,260▼ $824,345
Mortgage Notes Payable Secured by Investment Property$300,000--
Total Liabilities$7,058,460$6,710,615▼ $347,845
Net Assets / Fund Balance
Unrestricted Net Assets$2,730,161$459,889▼ $2,270,272
Total Net Assets Fund Balance$2,730,161$459,889▼ $2,270,272
Total Liabilities and Net Assets / Fund Balance$9,788,621$7,170,504▼ $2,618,117

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$2,681,859$3,717,528$6,399,387
Leasehold Improvements$574,885$631,190$1,206,075
Land$640,711-$640,711
Equipment$89,979$434,060$524,039
Closely Held Equity Interests$50,000--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Gerald MurrayDirector-$381,913$184,332$566,245
Robert R PackerPresident &-$436,595$129,650$566,245
John LovelaceDirectorFT$201,913$183,434$385,347
Gregg a LaverickCFO & Treasu-$247,361$137,986$385,347
Bryant WesleyASS'T SECRET--$215,166$215,166
Deborah BrodineDirectorFT$178,051$27,538$205,589
Rebecca a WillneckerChief People-$195,657$9,932$205,589

Board Members and Trustees

NameTitle
Bernard CreppageChairman
Robert R PackerPresident & CEO
Allan HancockDirector
Barry HalbritterDirector
Bruce ErbDirector
Donald DetwilerDirector
Donald DevorrisDirector
Eleanor MedvedDirector
James DrenningDirector
Jerome ShafferDirector
John J WolfDirector
Morley CohnDirector
Robert SchollDirector
Timothy SisslerDirector
Bryant WesleyASS'T SECRETARY
Gregg a LaverickCFO & Treasurer
Rebecca a WillneckerChief People Officer
Michael RoutchSecretary

Highest Paid Contractors

ContractorServicesLocationCompensation
Clean Service And SupplyOffice Cleaning-$173,319
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$3,787,883
Investment Income
$74,522
Other Revenue
$116,601
Change in Net Assets
$-2,420,517
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$3,161,209
Salaries, Compensation, and Employee Benefits$2,105,422
Grants and Similar Amounts Paid$1,132,892
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Occupancy$1,763,640$46,341-$1,809,981
Grants to Domestic Orgs$1,132,892--$1,132,892
Pension Plan Contributions-$1,108,253-$1,108,253
Current Officers, Directors, Trustees, and Key Employees-$890,253-$890,253
Depreciation Depletion$501,708$50,333-$552,041
Insurance-$372,833-$372,833
Office Expenses$49,736$199,196-$248,932
Other Employee Benefits$19$83,042-$83,061
Fees for Services Accounting-$75,917-$75,917
Fees for Services Other-$33,026-$33,026
Payroll Taxes-$23,855-$23,855
Travel-$19,384-$19,384
Other Expenses$39$18,338-$18,377
Fees for Service Investment Mgmnt Fees-$15,557-$15,557
Fees for Services Legal-$10,894-$10,894
Conferences and Meetings-$2,947-$2,947
Information Technology$1,320--$1,320
Total Functional Expenses$3,449,354$2,950,169$0$6,399,523
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
Donald DevorrisDirectorRentNo$591,367
Timothy SisslerDirectorMortgage ServicesNo$153,780

Loans and Receivables

Line ItemBeginningEndChange
Receivables from Officers, Directors, Trustees, and Key Employees$171,835--
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Due to Exempt Parent Upmc$3,364,748
Due to Exempt Affiliate Entity$474,751
Pension Liability$94,487
Annuity Liability$69,120
Reserves for Contingency$10,000
Liabilities-worker Comp Trust-

Bond Issues

BondIssuerIssuedIssue PricePurpose
A25-37001432012-05-03$2,200,000FINANCING OF PROPERTY

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
A$2,200,000-$163,751$40,007

Bond Financing Compliance

No rebate due
No
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
Yes
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
No
Backup withholding compliance
Yes
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
Yes
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
Yes
Management duties delegated
No

Governance Explanations

Form 990, Part VI

Form 990, part vi, line 12b directors are required to disclose conflicts of interest annually through completion of a specific questionaire. All organization leaders, including officers and key employees, have signed a conflict of interest agreement, which requires them to disclose conflicts as they occur.

Form 990, Page 6, Part VI, Line 2

Morley cohn; james drenning business relationships morley cohn; gerald murray business relationships donald detwiler; donald devorris business relationships robert packer; fran vaughn business relationships gerald murray; james drenning business relationships

Form 990, Page 6, Part VI, Line 4

Effective january 1, 2014, the organization's board of directors amended and restated the bylaws. The articles of incorporation were also modified to reflect the significant changes which included: the sole member of the corporation transferring from upmc altoona, formally altoona regional health system, to upmc community provider services. Revisions to the reserve powers held by the new sole member and creation of reserve powers that will be maintained by upmc altoona during the integrations period. These revisions are described in 7b.

Form 990, Page 6, Part VI, Line 6

Article iii, section 3.1 of the home nursing agency affiliates bylaws indicates that the sole member of this corporation is upmc community provider services.

Form 990, Page 6, Part VI, Line 7A

Article iii, section 3.2, (g) of the home nursing agency affiliates bylaws permits upmc community provider services to appoint the directors of the corporation (apart from ex-officio directors). Article v, section 5.2 defines the ex-officio directors as the: president and ceo of the corporation. To serve as an ex-officio, non-voting director, and the president and ceo of upmc altoona, to serve as an ex-officio, voting director. The board shall also include the chairperson of each supported organization and the chairperson of home nursing association foundation, who are also directors of the respective organization, to serve as ex-officio, voting directors. Except for the ex-officio directors, directors shall be appointed by upmc community provider services. Each director appointed by upmc community provider services shall hold office beginning immediately following his or her appointment, and shall serve until replaced by the upmc community provider services. Article v, section 5.3 indicates that except for ex-officio directors, all vacancies on the board of directors shall be filled by upmc community provider services.

Form 990, Page 6, Part VI, Line 7B

Article iii outlines the rights and authority of upmc community provider services as the sole member: subject to the limitations in article iv below during the integration period, the sole member, acting through the member's representative, shall have the power to initiate or to approve the following items before they may be implemented by the corporation or by any corporation subsidiary: (a)any strategic plans and any operating and capital budgets of the corporation and each corporation subsidiary (b)amendments to the corporation's articles or bylaw or amendments to the articles or bylaws of each corporation subsidiary (apart from a change of registered office); (c)merger, consolidation, dissolution and sale of substantial assets of the corporation or any corporation subsidiary; (d)incurrence of indebtedness by the corporation or any corporation subsidiary (other than trade and/ or accounts payable arising in the ordinary course of business); (e)the establishment, termination or withdrawl from joint ventures involving the corporation (or any corporation subsidiary) in which the corporation or any corporation subsidiary, as applicable, has controlling interest; (f)the appointment of the president or chief executive officer of the corporation and each corporation subsidiary; (g)the appointment of the directors of the corporation (apart form ex- officio directors); (h)any plan of division of the corporation; (i)any other approvals and/or actions are reserved to the sole member by virtue of these bylaws. Article iv describes the reserve powers during an integration period that began on june 25, 2013 and expires five years thereafter: during the integration period, the decisions and actions specified in paragraphs (a) - (c) below shall require the approval of both the altoona designated directors of the upmc altoona board and the sole member. Such decisions and actions may not be taken by the corporation without the seperate concurrence of the altoona designated directors of the upmc altoona board and the sole member. The altoona designated directors of the upmc altoona board and the sole member shall together have the power and authority to make any such decisions and initiate and implement any such actions (and they may, but need not seek, the concurrence of approval of the board of the corporation). (a) any change in the corporate structure of the corporation or the supported organizations (including through merger, consolidation, division, liquidation, or creation of parent entities); (b) the sale, lease, transfer, license, exchange or joint venture, or other disposition, whether within the system or external thereto, involving all or substantially all of the assets or business or significant product lines of the corporation on the supported organizations; or (c) discontinuation of any licensed programs of the corporation or the supported organizations. If the altoona designated directors of the upmc altoona board and the sole member fail to agree on any of the above matters, the process described in section 10.7 of the integration agreement will be followed. Section 4.2 following the integration period. At the conclusion of the integration period, the power to make decisions with respect to those matters in section 4.1 above shall vest exclusively with the sole member, except as expressly limited by the integration agreement, and will include, without limitation, the power to initiate actions by or on behalf of the corporation. Accordingly, the sole member shall have the rights to (a) initiate the actions specified in section 4.1 or any other actions, (b) cause the corporation to take such actions without prior approval or concurrence of the corporation's board or upmc altoona's board, and (c) approve or disapprove any actions of the corporation's board, in each case, except as such actions may contravene the inegration agreement. Section 4.3 further rights and authority of upmc altoona. Both during and following the integrat

Form 990, Page 6, Part VI, Line 11B

The completed form 990 of hna affiliates was provided to the attendees of a meeting of the home nursing agency affiliates board of directors.

Form 990, Page 6, Part VI, Line 12C

To familiarize themselves with potential conflicts, the home nursing agency ceo, cfo, chief people officer, and the compliance officer review each form completed annually by members of the boards. All board and committee meetings are attended by at least one person in this group. If potential conflict surfaces before or during a meeting, they are responsible for ensuring that the conflict is noted and appropriate action is taken.

Form 990, Page 6, Part VI, Line 15A

Executive compensation for the home nursing agency ceo is reviewed and analyzed by an independent consultant to determine region and market conditions for both wages and benefits. Results of those findings are presented to an executive compensation committee for further review, analysis, recommendations, and approvals.

Form 990, Page 6, Part VI, Line 15B

Executive compensation for key employees is reviewed and analyzed by an independent consultant to determine region and market conditions for both wages and benefits. Results of those findings are presented to an executive compensation committee for further review, analysis, recommendations, and approvals.

Form 990, Page 6, Part VI, Line 19

The organization does not make its governing documents, conflict of interest policy, and financial statements available to the general public. Financial and governance information is available in the organization's annual report and form 990; both of which are available to the general public upon request.

Form 990, Part VII

All compensation is paid to persons for their operational roles to hna affiliates, and no compensation is paid for their role as a director. Form 990, part vii, compensation: column b average hours per week: the software used to submit this form 990 rounds the average hours to a whole number. Below are listed the actual average hours per week. The time frame in his or her position is also listed below. Due to the corporate restructuring described in part vi, line 4, deborah brodine, director, feb - june 2014 - 0.10 hours per week - 50 hours related org michael routch, secretary, feb - june 2014 - 0.10 hours per week - 0 hours related org jerome shaffer, director, feb - june 2014 - 0.10 hours per week - 50 hours related org bryant wesley, asst secretary, feb - june 2014 - 0.10 hours per week - 50 hours related org morley cohn, director, july 2013 - jan 2014 - 0.10 hours per week - 1.00 hours related org bernard creppage, chairman, july 2013 - june 2014 - 0.80 hours per week - 1.5 hours related org donald detwiler, director, july 2013, jan 2014 - 0.10 hours per week - 0 hours related org donald devorris, director, july 2013 - jan 2014 - 0.20 hours per week - 0 hours related org james drenning, director, july 2013 - jan 2014 - 0.30 hours per week - 1.2 hours related org bruce erb, director, july 2013 - june 2014 - 0.40 hours per week - 1.4 hours related org barry halbritter, director, july 2013 - june 2014 - 0.20 hours per week - 0.3 hours related org allan hancock, director, july 2013 - jan 2014 - 0.40 hours per week - 0.5 hours related org gerald murray, director, july 2013 - june 2014 - 0.20 hours per week - 50 hours related org robert scholl, director, july 2013 - jan 2014 - 0.20 hours per week - 0 hours related org timothy sissler, director, july 2013 - jan 2014- 0.20 hours per week - 0 hours related org john wolf, director, july 2013 - jan 2014 - 0.10 hours per week - 0 hours related org gregg laverick, cfo - 50 hours per week - 0 hours related org robert packer, president & ceo - 60 hours per week - 0 hours related org rebecca willnecker, cpo - 50 hours per week - 0 hours related org john lovelace, director , feb - june 2014 - 0.10 hours per week - 50 hours related org eleanor medved, director, feb - june 2014 - 0.10 hours per week - 50 hours related org

Filing and Contact Details

Filer

EIN
25-1518698
Phone
8149465411

Signing Officer

Name
Gregg Laverick
Title
CFO
Phone
8149465411
Signed
2015-02-16
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Philip Freeman Jr
Formed
1986
Legal Domicile
Pa
Voting Board Members
9
Independent Board Members
3
Employees
3

Preparer

Preparer
Paul Vrabel
Phone
8149446178
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

Home nursing agency affiliates is referred to as "hna affiliates" within this form 990. Form 990, part i, line 1 and part iii, line 1 - organization's mission as provided in its articles, the corporation is organized and shall be operated exclusively for exempt purposes within the meaning of section 501(c)(3) of the internal revenue code of 1986, as amended(or the corresponding provision of any future united states internal revenue law)(the "code"), and, in furtherance thereof, operating exclusively for the benefit of and to support home nursing agency visiting nurse association and home nursing agency community services, each of which is a pennsylvania nonprofit corporation, provided that each such corporation is an organization described in section 509(a)(1) or 509(a)(2) of the code.

Form 990, Page 2, Part III, Line 4B

Supporting services as well as providing leadership and strategic assistance to home nursing agency visiting nurse association, home nursing agency community services, and quality first healthcare, llc. Form 990, part iii, line 4b home nursing agency synopsis: since its humble beginnings in the late 1960s, home nursing agency health professionals continue to listen and transform the delivery and integration of health care through innovative care models and operations. Through collaborations with all levels of community and civic organizations commingled with exceptional leadership, clinical excellence, foresight, and advancement of person-centered services in rural pennsylvania, home nursing agency (hna) is one of the nation's largest and most diverse not-for- profit, post-acute and community-based wellness agencies, and affiliated with the upmc community provider services ("upmc") in july 2013. Upmc and hna have come together not only to advance the health and welfare in all of the communities currently served by hna, but also to expand existing services into new regions in pennsylvania. Collectively, home nursing agency & visiting nurse association and home nursing agency community services devotion to best practices, along with constant and tireless front-line advocacy at the local, state, and national levels, have secured both dollars and credibility for services to support and benefit the region's most vulnerable citizens, headquartered in the homes and community-based sites throughout 15 counties in pennsylvania, hna's 900+ employees served more than 23,000 residents in 2013-2014 alone with remarkable care. Committed to hna's core principles of customer satisfaction, employee satisfaction, quality, leadership, and profitable growth, employees have created a culture of excellence, and have named hna as a best place to work in pa (2004-2010, 2012, and 2013). Quality first healthcare llc (qfh) operated a personal care home with a 75 bed capacity in blair county, pa, during the year ended june 30, 2014. In addition, qfh owned american home health, inc., a home health agency located in northeast ohio, serving 1,000 clients in the 2013-14 fiscal year.

Form 990, Part XI, Line 9

Pension other comprehensive income 136,191

Form 990, Part XII

Form 990, part xii, line 2b - audited financial statements the financial statements of hna affiliates are consolidated into and reported in the upmc audited consolidated financial statements, for the year ended june 30, 2014.

Raw XML AppendixShowing 400 of 1,717 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ProgSrvcAccomActy2Grp/Desc0THE EXPENSES OF THE HOME NURSING AGENCY AFFILIATES LEADERSHIP AND STRATEGIC ASSISTANCE ARE INCLUDED IN PART IX - STATEMENT OF FUNCTIONAL EXPENSES, COLUMN C - MANAGEMENT AND GENERAL EXPENSES. SEE SCHEDULE O ALSO SEE SCHEDULE I SUPPORTING SERVICES AS WELL AS PROVIDING LEADERSHIP AND STRATEGIC ASSISTANCE TO HOME NURSING AGENCY VISITING NURSE ASSOCIATION, HOME NURSING AGENCY COMMUNITY SERVICES, AND QUALITY FIRST HEALTHCARE, LLC. FORM 990, PART III, LINE 4B HOME NURSING AGENCY SYNOPSIS: SINCE ITS HUMBLE BEGINNINGS IN THE LATE 1960S, HOME NURSING AGENCY HEALTH PROFESSIONALS CONTINUE TO LISTEN AND TRANSFORM THE DELIVERY AND INTEGRATION OF HEALTH CARE THROUGH INNOVATIVE CARE MODELS AND OPERATIONS. THROUGH COLLABORATIONS WITH ALL LEVELS OF COMMUNITY AND CIVIC ORGANIZATIONS COMMINGLED WITH EXCEPTIONAL LEADERSHIP, CLINICAL EXCELLENCE, FORESIGHT, AND ADVANCEMENT OF PERSON-CENTERED SERVICES IN RURAL PENNSYLVANIA, HOME NURSING AGENCY (HNA) IS ONE OF THE NATION'S LARGEST AND MOST DIVERSE NOT-FOR- PROFIT, POST-ACUTE AND COMMUNITY-BASED WELLNESS AGENCIES, AND AFFILIATED WITH THE UPMC COMMUNITY PROVIDER SERVICES ("UPMC") IN JULY 2013. UPMC AND HNA HAVE COME TOGETHER NOT ONLY TO ADVANCE THE HEALTH AND WELFARE IN ALL OF THE COMMUNITIES CURRENTLY SERVED BY HNA, BUT ALSO TO EXPAND EXISTING SERVICES INTO NEW REGIONS IN PENNSYLVANIA. COLLECTIVELY, HOME NURSING AGENCY & VISITING NURSE ASSOCIATION AND HOME NURSING AGENCY COMMUNITY SERVICES DEVOTION TO BEST PRACTICES, ALONG WITH CONSTANT AND TIRELESS FRONT-LINE ADVOCACY AT THE LOCAL, STATE, AND NATIONAL LEVELS, HAVE SECURED BOTH DOLLARS AND CREDIBILITY FOR SERVICES TO SUPPORT AND BENEFIT THE REGION'S MOST VULNERABLE CITIZENS, HEADQUARTERED IN THE HOMES AND COMMUNITY-BASED SITES THROUGHOUT 15 COUNTIES IN PENNSYLVANIA, HNA'S 900+ EMPLOYEES SERVED MORE THAN 23,000 RESIDENTS IN 2013-2014 ALONE WITH REMARKABLE CARE. COMMITTED TO HNA'S CORE PRINCIPLES OF CUSTOMER SATISFACTION, EMPLOYEE SATISFACTION, QUALITY, LEADERSHIP, AND PROFITABLE GROWTH, EMPLOYEES HAVE CREATED A CULTURE OF EXCELLENCE, AND HAVE NAMED HNA AS A BEST PLACE TO WORK IN PA (2004-2010, 2012, AND 2013). QUALITY FIRST HEALTHCARE LLC (QFH) OPERATED A PERSONAL CARE HOME WITH A 75 BED CAPACITY IN BLAIR COUNTY, PA, DURING THE YEAR ENDED JUNE 30, 2014. IN ADDITION, QFH OWNED AMERICAN HOME HEALTH, INC., A HOME HEALTH AGENCY LOCATED IN NORTHEAST OHIO, SERVING 1,000 CLIENTS IN THE 2013-14 FISCAL YEAR.
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