Civic Intelligence

Contact Altoona

EIN 25-1449123 • 501(c)3 • Altoona, PA

Profile

To provide a 24-hour listening hotline to people who are lonely, frightened or forgetful, and to serve as a referral organization for loss/grief & crisis programs

2729 8th AvenueAltoona, PA 16602

www.contactaltoona.com

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

71st percentile

0.03x

Higher debt load relative to assets than 71% of similar nonprofits.

501(c)3 • <$500k nonprofits • Source year 2025

Liabilities / Revenue

82nd percentile

0.10x

Higher debt load relative to revenue than 82% of similar nonprofits.

501(c)3 • <$500k nonprofits • Source year 2025

Net Margin

61st percentile

8.4%

Higher net margin than 61% of similar nonprofits.

501(c)3 • <$500k nonprofits • Source year 2025

Top Officer Pay

96th percentile

$44,144

Higher top officer pay than 96% of similar nonprofits.

Top officer pay equals 33.4% of source-year revenue.

501(c)3 • <$500k nonprofits • Source year 2025

Asset Growth

57th percentile

1.3%

Faster asset growth than 57% of similar nonprofits.

501(c)3 • <$500k nonprofits • Annualized from 2023 to 2025

Revenue Growth

46th percentile

-4.0%

Faster revenue growth than 46% of similar nonprofits.

501(c)3 • <$500k nonprofits • Annualized from 2023 to 2025

Assets

Up

$472,989

Up $8,975 (+1.9%) from 2024

Liabilities

Down

$13,423

Down $2,143 (-14%) from 2024

Net Assets

Up

$459,566

Up $11,118 (+2.5%) from 2024

Revenue

Up

$132,235

Up $7,772 (+6.2%) from 2024

Expenses

Down

$121,117

Down $381 (-0.3%) from 2024

Net Income

Up

$11,118

Up $8,153 (+275%) from 2024

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$600K$400K$200K$0Assets 2012: $299,418Liabilities 2012: $1,312Net Assets 2012: $298,1062012Assets 2013: $300,950Liabilities 2013: $1,696Net Assets 2013: $299,2542013Assets 2014: $319,093Liabilities 2014: $5,330Net Assets 2014: $313,7632014Assets 2015: $344,775Liabilities 2015: $1,296Net Assets 2015: $343,4792015Assets 2016: $369,983Liabilities 2016: $4,663Net Assets 2016: $365,3202016Assets 2017: $359,948Liabilities 2017: $3,391Net Assets 2017: $356,5572017Assets 2020: $371,939Liabilities 2020: $8,660Net Assets 2020: $363,2792020Assets 2021: $383,534Liabilities 2021: $11,403Net Assets 2021: $372,1312021Assets 2022: $432,289Liabilities 2022: $14,057Net Assets 2022: $418,2322022Assets 2023: $461,322Liabilities 2023: $15,839Net Assets 2023: $445,4832023Assets 2024: $464,014Liabilities 2024: $15,566Net Assets 2024: $448,4482024Assets 2025: $472,989Liabilities 2025: $13,423Net Assets 2025: $459,5662025

Highlighted filing

2025

Assets$472,989
Liabilities$13,423
Net Assets$459,566

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$200K$150K$100K$50K$0-$50KExpenses 2012: $116,6362012Expenses 2013: $119,0902013Revenue 2014: $134,368Expenses 2014: $119,858Net Income 2014: $14,5102014Revenue 2015: $157,658Expenses 2015: $127,942Net Income 2015: $29,7162015Revenue 2016: $166,842Expenses 2016: $145,001Net Income 2016: $21,8412016Revenue 2017: $137,057Expenses 2017: $145,821Net Income 2017: -$8,7642017Revenue 2020: $129,553Expenses 2020: $129,486Net Income 2020: $672020Revenue 2021: $137,438Expenses 2021: $128,586Net Income 2021: $8,8522021Revenue 2022: $163,098Expenses 2022: $116,997Net Income 2022: $46,1012022Revenue 2023: $143,539Expenses 2023: $116,288Net Income 2023: $27,2512023Revenue 2024: $124,463Expenses 2024: $121,498Net Income 2024: $2,9652024Revenue 2025: $132,235Expenses 2025: $121,117Net Income 2025: $11,1182025

Highlighted filing

2025

Revenue$132,235
Expenses$121,117
Net Income$11,118

Filings

Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2024 to Jun 30, 2025
Signed
Nov 18, 2025
Return Version
2024v5.2
Gross Receipts
$132,831
Mission and Program Overview

Mission

To provide a 24-hour listening hotline to people who are lonely, frightened or forgetful, and to serve as a referral organization for loss/grief & crisis programs

Telephone ministry to help respond to human needs

Balance Sheet Detail
LineBeginningEndChange
Assets
Rtn Earn Endowment Incm Other Fnds$448,448$459,566▲ $11,118
Savings and Temporary Cash Investments$273,531$281,982▲ $8,451
Land, Buildings, and Equipment, Net$104,226$100,193▼ $4,033
Cash and Non-Interest-Bearing Accounts$74,530$79,087▲ $4,557
Prepaid Expenses and Deferred Charges$2,112$2,112→ $0
Pd in Cap Srpls Land Bldg Eqp Fund$0$0→ $0
Cap Stk Tr Prin Current Funds$0$0→ $0
Total Assets$464,014$472,989▲ $8,975
Other Assets Total$9,615$9,615→ $0
Liabilities
Accounts Payable and Accrued Expenses$14,981$12,838▼ $2,143
Grants Payable$585$585→ $0
Total Liabilities$15,566$13,423▼ $2,143
Net Assets / Fund Balance
Total Net Assets Fund Balance$448,448$459,566▲ $11,118
Total Liabilities and Net Assets / Fund Balance$464,014$472,989▲ $8,975

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$98,543$33,037$131,580
Other Land Buildings$1,650$12,727$14,377
Compensation and Service Providers

Employees

NameTitleBaseTotal
-Executive Director$44,144$44,144

Board Members and Trustees

NameTitle
-President
-Vice President
-Board Member
Heidi RexfordBoard Member
Kelly ElderBoard Member
Renee WheelerBoard Member
Silke MorrisonBoard Member
-Secretary
-Treasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$47,196
Program Service Revenue
$70,226
Investment Income
$9,356
Other Revenue
$5,457
All Other Contributions
$3,236
Change in Net Assets
$11,118
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$64,997
Other Expenses$56,120
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Current Officers, Directors, Trustees, and Key Employees$30,901$13,243-$44,144
Information Technology$13,587--$13,587
Other Salaries and Wages$9,477$4,061-$13,538
Occupancy-$6,046-$6,046
Insurance-$5,359-$5,359
Payroll Taxes$3,247$1,391-$4,638
Fees for Services Accounting-$4,342-$4,342
Depreciation Depletion-$4,033-$4,033
Other Employee Benefits$2,677--$2,677
Office Expenses-$2,022-$2,022
All Other Expenses-$1,837-$1,837
Other Expenses-$1,621-$1,621
Travel$1,476--$1,476
Conferences and Meetings$1,351--$1,351
Advertising$50--$50
Total Functional Expenses$62,766$58,351$0$121,117
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$4,780
Fundraising Direct Expenses$596
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
No
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

The organization has provided a copy of form 990 to all of its member before the filing of this return

Form 990, Part VI, Section C, Line 19

The organization makes its governing documents, conflict of interest policy, and financial statements available to the public upon request

Filing and Contact Details

Filer

Filer Name
Contact Altoona
EIN
25-1449123
Phone
8149460531
Address
2729 8TH AVENUE, ALTOONA, PA 16602

Signing Officer

Name
Erin Kay
Title
Executive Director
Phone
8149460531
Signed
2025-11-18
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Erin Kay
Formed
1982
Legal Domicile
Pa
Voting Board Members
14
Independent Board Members
14
Employees
2
Volunteers
0

Preparer

Firm
Sickler Tarpey & Associates
Address
227 JEFFERSON AVENUE, TYRONE, PA 16686
Preparer
Traci L Glass
Phone
8146844640
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IRS990/PYSalariesCompEmpBnftPaidAmt070378
IRS990/PYTotalExpensesAmt0121498
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt0124463
IRS990/QuidProQuoContributionsInd00
IRS990/ReconcilationRevenueExpnssAmt011118
IRS990/RelatedEntityInd00
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/RentalIncomeOrLossGrp/RealAmt01273
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd00
IRS990/ReportOtherLiabilitiesInd00
IRS990/ReportProgramRelatedInvstInd00
IRS990/RevenueAmt080855
IRS990/RtnEarnEndowmentIncmOthFndsGrp/BOYAmt0448448
IRS990/RtnEarnEndowmentIncmOthFndsGrp/EOYAmt0459566
IRS990/SavingsAndTempCashInvstGrp/BOYAmt0273531
IRS990/SavingsAndTempCashInvstGrp/EOYAmt0281982
IRS990ScheduleA/AmountsRcvdDsqlfyPersonGrp/TotalAmt00
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearAmt047196
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus1YearAmt045336
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus2YearsAmt073697
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus3YearsAmt093978
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus4YearsAmt067457
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/TotalAmt0327664
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearAmt09356
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus1YearAmt07134
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus2YearsAmt01195
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus3YearsAmt02036
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus4YearsAmt03332
IRS990ScheduleA/GrossInvestmentIncome509Grp/TotalAmt023053
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearAmt09356
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus1YearAmt07134
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus2YearsAmt01195
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus3YearsAmt02036
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus4YearsAmt03332
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/TotalAmt023053
IRS990ScheduleA/InvestmentIncomeCYPct00.03300
IRS990ScheduleA/InvestmentIncomePYPct00.01390
IRS990ScheduleA/OtherIncome509Grp/CurrentTaxYearAmt04184
IRS990ScheduleA/OtherIncome509Grp/CurrentTaxYearMinus1YearAmt05239
IRS990ScheduleA/OtherIncome509Grp/CurrentTaxYearMinus2YearsAmt06106
IRS990ScheduleA/OtherIncome509Grp/CurrentTaxYearMinus3YearsAmt04874
IRS990ScheduleA/OtherIncome509Grp/CurrentTaxYearMinus4YearsAmt02899
IRS990ScheduleA/OtherIncome509Grp/TotalAmt023302
IRS990ScheduleA/PubliclySupportedOrg509a2Ind0X
IRS990ScheduleA/PublicSupportCY509Pct00.93360
IRS990ScheduleA/PublicSupportPY509Pct00.95740
IRS990ScheduleA/PublicSupportTotal509Amt0652020
IRS990ScheduleA/SubstAndDsqlfyPrsnsTotGrp/TotalAmt00
IRS990ScheduleA/SubstantialContributorsAmtGrp/TotalAmt00
IRS990ScheduleA/TaxRevLeviedOrgnztnlBnft509Grp/CurrentTaxYearAmt070226
IRS990ScheduleA/TaxRevLeviedOrgnztnlBnft509Grp/CurrentTaxYearMinus1YearAmt065629
IRS990ScheduleA/TaxRevLeviedOrgnztnlBnft509Grp/CurrentTaxYearMinus2YearsAmt062541
IRS990ScheduleA/TaxRevLeviedOrgnztnlBnft509Grp/CurrentTaxYearMinus3YearsAmt062210
IRS990ScheduleA/TaxRevLeviedOrgnztnlBnft509Grp/CurrentTaxYearMinus4YearsAmt063750
IRS990ScheduleA/TaxRevLeviedOrgnztnlBnft509Grp/TotalAmt0324356
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY509Ind0X
IRS990ScheduleA/Total509Grp/CurrentTaxYearAmt0117422
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus1YearAmt0110965
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus2YearsAmt0136238
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus3YearsAmt0156188
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus4YearsAmt0131207
IRS990ScheduleA/Total509Grp/TotalAmt0652020
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearAmt0130962
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus1YearAmt0123338
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus2YearsAmt0143539
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus3YearsAmt0163098
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus4YearsAmt0137438
IRS990ScheduleA/TotalSupportCalendarYearGrp/TotalAmt0698375
IRS990ScheduleB/ContributorInformationGrp/ContributorBusinessName/BusinessNameLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorNum0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine20RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/City0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/ZIPCode0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/TotalContributionsAmt0RESTRICTED
IRS990/ScheduleBRequiredInd01
IRS990ScheduleD/BuildingsGrp/BookValueAmt098543
IRS990ScheduleD/BuildingsGrp/DepreciationAmt033037
IRS990ScheduleD/BuildingsGrp/OtherCostOrOtherBasisAmt0131580
IRS990ScheduleD/OtherLandBuildingsGrp/BookValueAmt01650
IRS990ScheduleD/OtherLandBuildingsGrp/DepreciationAmt012727
IRS990ScheduleD/OtherLandBuildingsGrp/OtherCostOrOtherBasisAmt014377
IRS990ScheduleD/TotalBookValueLandBuildingsAmt0100193
IRS990/ScheduleJRequiredInd00
IRS990/ScheduleORequiredInd01
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0THE ORGANIZATION HAS PROVIDED A COPY OF FORM 990 TO ALL OF ITS MEMBER BEFORE THE FILING OF THIS RETURN
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE ORGANIZATION MAKES ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON REQUEST
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PART VI, SECTION B, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PART VI, SECTION C, LINE 19
IRS990/SchoolOperatingInd00
IRS990/SignificantChangeInd00
IRS990/SignificantNewProgramSrvcInd00
IRS990/StatesWhereCopyOfReturnIsFldCd0PA
IRS990/SubjectToExcsTaxNetInvstIncInd00
IRS990/SubjectToProxyTaxInd00
IRS990/SubjToTaxRmnrtnExPrchtPymtInd00
IRS990/TaxablePartyNotificationInd00
IRS990/TaxExemptBondsInd00
IRS990/TerminateOperationsInd00
IRS990/TotalAssetsBOYAmt0464014
IRS990/TotalAssetsEOYAmt0472989
IRS990/TotalAssetsGrp/BOYAmt0464014
IRS990/TotalAssetsGrp/EOYAmt0472989
IRS990/TotalCompGreaterThan150KInd00
IRS990/TotalContributionsAmt047196
IRS990/TotalEmployeeCnt02
IRS990/TotalFunctionalExpensesGrp/FundraisingAmt00
IRS990/TotalFunctionalExpensesGrp/ManagementAndGeneralAmt058351
IRS990/TotalFunctionalExpensesGrp/ProgramServicesAmt062766
IRS990/TotalFunctionalExpensesGrp/TotalAmt0121117
IRS990/TotalGrossUBIAmt00
IRS990/TotalLiabilitiesBOYAmt015566
IRS990/TotalLiabilitiesEOYAmt013423
IRS990/TotalLiabilitiesGrp/BOYAmt015566
IRS990/TotalLiabilitiesGrp/EOYAmt013423
IRS990/TotalNetAssetsFundBalanceGrp/BOYAmt0448448
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IRS990/TotalOtherCompensationAmt00
IRS990/TotalOthProgramServiceRevGrp/RelatedOrExemptFuncIncomeAmt070226
IRS990/TotalOthProgramServiceRevGrp/TotalRevenueColumnAmt070226
IRS990/TotalProgramServiceExpensesAmt062766
IRS990/TotalProgramServiceRevenueAmt070226

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