Civic Intelligence

Citizen Care Inc

EIN 25-1266401 • 501(c)3 • Mckees Rocks, PA

Profile

Citizen care, inc. Supports people by providing service that promote choice, personal satisfaction, and the realization of their hopes and dreams.

250 Clever RoadMckees Rocks, PA 15136-1088

pfq.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

60th percentile

0.32x

Higher debt load relative to assets than 60% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2022

Liabilities / Revenue

32nd percentile

0.14x

Higher debt load relative to revenue than 32% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2022

Net Margin

19th percentile

-8.2%

Higher net margin than 19% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2022

Top Officer Pay

28th percentile

$146,564

Higher top officer pay than 28% of similar nonprofits.

Top officer pay equals 0.6% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2016

Asset Growth

11th percentile

-7.4%

Faster asset growth than 11% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2021 to 2022

Revenue Growth

39th percentile

3.1%

Faster revenue growth than 39% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2021 to 2022

Assets

Up

$11,923,559

Up $1,645,069 (+16%) from 2023

Liabilities

Up

$3,940,156

Up $1,299,477 (+49%) from 2023

Net Assets

Up

$7,983,403

Up $345,592 (+4.5%) from 2023

Revenue

Down

$36,867,351

Down $1,814,346 (-4.7%) from 2023

Expenses

Up

$36,521,759

Up $163,546 (+0.4%) from 2023

Net Income

Down

$345,592

Down $1,977,892 (-85%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$20M$15M$10M$5.0M$0Assets 2010: $2,356,519Liabilities 2010: $1,403,282Net Assets 2010: $953,2372010Assets 2011: $2,730,217Liabilities 2011: $1,294,768Net Assets 2011: $1,435,4492011Assets 2012: $4,036,851Liabilities 2012: $2,590,905Net Assets 2012: $1,445,9462012Assets 2013: $3,051,983Liabilities 2013: $1,625,774Net Assets 2013: $1,426,2092013Assets 2014: $3,075,158Liabilities 2014: $1,639,552Net Assets 2014: $1,435,6062014Assets 2015: $3,289,294Liabilities 2015: $1,818,276Net Assets 2015: $1,471,0182015Assets 2016: $4,426,340Liabilities 2016: $2,919,713Net Assets 2016: $1,506,6272016Assets 2017: $4,381,777Liabilities 2017: $2,831,199Net Assets 2017: $1,550,5782017Assets 2018: $7,599,277Liabilities 2018: $4,216,500Net Assets 2018: $3,382,7772018Assets 2019: $11,650,759Liabilities 2019: $5,139,131Net Assets 2019: $6,511,6282019Assets 2020: $12,376,697Liabilities 2020: $4,245,576Net Assets 2020: $8,131,1212020Assets 2021: $15,121,931Liabilities 2021: $5,761,481Net Assets 2021: $9,360,4502021Assets 2022: $14,002,202Liabilities 2022: $4,540,322Net Assets 2022: $9,461,8802022Assets 2023: $10,278,490Liabilities 2023: $2,640,679Net Assets 2023: $7,637,8112023Assets 2024: $11,923,559Liabilities 2024: $3,940,156Net Assets 2024: $7,983,4032024

Highlighted filing

2024

Assets$11,923,559
Liabilities$3,940,156
Net Assets$7,983,403

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$40M$20M$0-$20MExpenses 2010: $21,023,9932010Expenses 2011: $21,576,5962011Expenses 2012: $21,171,0472012Expenses 2013: $21,357,3022013Revenue 2014: $21,905,420Expenses 2014: $21,896,023Net Income 2014: $9,3972014Revenue 2015: $22,728,557Expenses 2015: $22,693,145Net Income 2015: $35,4122015Revenue 2016: $23,918,054Expenses 2016: $23,707,445Net Income 2016: $210,6092016Revenue 2017: $25,346,243Expenses 2017: $25,032,292Net Income 2017: $313,9512017Revenue 2018: $30,167,085Expenses 2018: $27,934,886Net Income 2018: $2,232,1992018Revenue 2019: $34,060,255Expenses 2019: $29,981,404Net Income 2019: $4,078,8512019Revenue 2020: $33,603,797Expenses 2020: $31,984,304Net Income 2020: $1,619,4932020Revenue 2021: $31,646,988Expenses 2021: $31,749,203Net Income 2021: -$102,2152021Revenue 2022: $32,620,780Expenses 2022: $35,309,623Net Income 2022: -$2,688,8432022Revenue 2023: $38,681,697Expenses 2023: $36,358,213Net Income 2023: $2,323,4842023Revenue 2024: $36,867,351Expenses 2024: $36,521,759Net Income 2024: $345,5922024

Highlighted filing

2024

Revenue$36,867,351
Expenses$36,521,759
Net Income$345,592

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$11.9$3.94$7.98$36.9$36.5$0.35
2023Detailed filing. Detailed filing data is available for this year.$10.3$2.64$7.64$38.7$36.4$2.32
2022Detailed filing. Detailed filing data is available for this year.$14.0$4.54$9.46$32.6$35.3$2.69
2021Detailed filing. Detailed filing data is available for this year.$15.1$5.76$9.36$31.6$31.7$0.10
2020Detailed filing. Detailed filing data is available for this year.$12.4$4.25$8.13$33.6$32.0$1.62
2019Detailed filing. Detailed filing data is available for this year.$11.7$5.14$6.51$34.1$30.0$4.08
2018Detailed filing. Detailed filing data is available for this year.$7.60$4.22$3.38$30.2$27.9$2.23
2017Detailed filing. Detailed filing data is available for this year.$4.38$2.83$1.55$25.3$25.0$0.31
2016Detailed filing. Detailed filing data is available for this year.$4.43$2.92$1.51$23.9$23.7$0.21
2015Detailed filing. Detailed filing data is available for this year.$3.29$1.82$1.47$22.7$22.7$0.04
2014Detailed filing. Detailed filing data is available for this year.$3.08$1.64$1.44$21.9$21.9$0.01
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.05$1.63$1.43$21.4
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.04$2.59$1.45$21.2
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.73$1.29$1.44$21.6
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.36$1.40$0.95$21.0
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
Mar 28, 2025
Return Version
2023v6.0
Gross Receipts
$36,867,351
Mission and Program Overview

Mission

Citizen care, inc. Supports people by providing service that promote choice, personal satisfaction, and the realization of their hopes and dreams.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$3,251,871$4,831,861▲ $1,579,990
Cash and Non-Interest-Bearing Accounts$4,172,918$2,977,763▼ $1,195,155
Land, Buildings, and Equipment, Net$2,366,190$2,599,528▲ $233,338
Prepaid Expenses and Deferred Charges$104,336$109,229▲ $4,893
Total Assets$10,278,490$11,923,559▲ $1,645,069
Other Assets Total$383,175$1,405,178▲ $1,022,003
Liabilities
Accounts Payable and Accrued Expenses$1,886,396$2,098,438▲ $212,042
Other Liabilities$387,638$1,434,291▲ $1,046,653
Escrow Account Liability$362,287$403,069▲ $40,782
Deferred Revenue$4,358$4,358→ $0
Total Liabilities$2,640,679$3,940,156▲ $1,299,477
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$7,637,811$7,983,403▲ $345,592
Total Net Assets Fund Balance$7,637,811$7,983,403▲ $345,592
Total Liabilities and Net Assets / Fund Balance$10,278,490$11,923,559▲ $1,645,069

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$2,449,820$894,394$3,344,214
Equipment$149,708$158,698$308,406
Other Assets Org$1,183,297--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jennifer DaytonExecutive DirectorFT$132,339$13,376$145,715
Christian WillittsCFO Starting 9/2023--$56,965$56,965

Board Members and Trustees

NameTitle
Timothy TaylorChairman
Margaret RothenbergerPresident and CEO
Christine RiedererVice Chairman
Claudia WendelDirector
Jeff JeffersDirector
Mary Beth VeriDirector
Melissa ColemanDirector
Peter DivitoDirector
Tom SalusDirector
George OwensSecretary/treasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Atc Healthcare Services INCTemporary Staffing75 REMITTANCE DRIVE DEPT 6773, Chicago, IL 60675-6773$845,048
Amare Medical Staffing INCTemporary Staffing2400 ANSYS DRIVE SUITE 102 - 1001, Canonsburg, PA 15317$262,265
Amb Properties LLCRent76 FOREST GROVE RD, Coraopolis, PA 15108$171,012
Cersig LLCRent21 WILLIAMS DRIVE, Coraopolis, PA 15108$167,556
Paul Michael JankechConstruction, Lawn Services, Landscaping1223 SCHOOL STREET, Carnegie, PA 15106$145,228
Revenue and Support

Revenue Composition

Contributions and Grants
$180,000
Program Service Revenue
$36,673,261
Investment Income
$14,090
Other Revenue
$0
Change in Net Assets
$345,592

Audited Revenue Reconciliation

Revenue per Audited Statements
$36,867,351
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Total Revenue per Audited Statements
$36,867,351
Total Revenue per Form 990
$36,867,351
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$25,834,525
Other Expenses$10,687,234
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$20,886,129$188,222-$21,074,351
Payments to Affiliates-$3,318,057-$3,318,057
Occupancy$2,451,233$16,705-$2,467,938
Other Employee Benefits$2,276,436$89,467-$2,365,903
Fees for Services Other$1,493,542$356,254-$1,849,796
Payroll Taxes$1,524,595$25,203-$1,549,798
Pension Plan Contributions$678,852$17,245-$696,097
Office Expenses$457,133$127,289-$584,422
Insurance$213,726$202,708-$416,434
Interest$265,915--$265,915
Depreciation Depletion$220,243--$220,243
Travel$202,879$283-$203,162
Current Officers, Directors, Trustees, and Key Employees-$148,376-$148,376
Other Expenses$43,428$282,071-$43,428
Advertising-$35-$35
Total Functional Expenses$31,669,437$4,852,322$0$36,521,759

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$36,521,759
Total Expenses per Audited Statements$36,521,759
Total Expenses per Form 990$36,521,759
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Leases Liability$1,207,756
Financing Leases Liability$226,535
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

The organization presents the completed 990, prepared by the independent tax preparers, to the board of directors for their review and approval for submission on the required date.

Form 990, Part VI, Section B, Line 12C

Annually all board members are required to review, complete, and submit the agency's approved conflict of interest policy. If a potential conflict is identified, consultation with legal counsel to determine the individual's level of participation would be initiated. The decision or recommendation from legal counsel would be presented to the full board for a decision regarding the board member's level of involvement regarding the potential conflict of interest. The signed document will be kept on file.

Form 990, Part VI, Section B, Line 15

The ceo, executive director, and or top management officials performance is reviewed annually, by the full board when possible and compensation adjusted consistent with comparability data used by the board of directors.

Form 990, Part VI, Section C, Line 19

The documents are available upon request at the corporate offices.

Filing and Contact Details

Filer

Filer Name
Citizen Care Inc
EIN
25-1266401
Phone
4124460725
Address
250 CLEVER ROAD, MCKEES ROCKS, PA 15136-1088

Signing Officer

Name
Christian a Willitts
Title
CFO
Phone
4124460721
Signed
2025-03-28
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Margaret Rothenberger
Formed
1974
Legal Domicile
Pa
Voting Board Members
9
Independent Board Members
9
Employees
612
Volunteers
33

Preparer

Firm
MAHER DUESSEL CPA'S
Address
503 MARTINDALE STREET SUITE 600, PITTSBURGH, PA 15212
Preparer
Jeffrey W Kent
Phone
4124715500
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 2C

The process has not changed from the prior year.

Financial Statement Notes

PART IV, LINE 2B:

As of may 2013, cci maintains their client funds in one bank account. However, these funds are not funds of cci as they belong to the client.

Raw XML AppendixShowing 400 of 612 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm4GEORGE OWENS
IRS990/Form990PartVIISectionAGrp/PersonNm5CHRISTINE RIEDERER
IRS990/Form990PartVIISectionAGrp/PersonNm6CLAUDIA WENDEL
IRS990/Form990PartVIISectionAGrp/PersonNm7MELISSA COLEMAN
IRS990/Form990PartVIISectionAGrp/PersonNm8TOM SALUS
IRS990/Form990PartVIISectionAGrp/PersonNm9MARGARET ROTHENBERGER
IRS990/Form990PartVIISectionAGrp/PersonNm10JENNIFER DAYTON
IRS990/Form990PartVIISectionAGrp/PersonNm11CHRISTIAN WILLITTS
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt60
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt70
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt80
IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt90
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromOrgAmt110
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt30
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt60
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IRS990/Form990PartVIISectionAGrp/ReportableCompFromRltdOrgAmt1151510
IRS990/Form990PartVIISectionAGrp/TitleTxt0DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt1DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt2CHAIRMAN
IRS990/Form990PartVIISectionAGrp/TitleTxt3DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt4SECRETARY/TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt5VICE CHAIRMAN
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9PRESIDENT AND CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt10EXECUTIVE DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11CFO STARTING 9/2023
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IRS990/FSAuditedInd01
IRS990/FundraisingActivitiesInd00
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IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
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IRS990/MissionDesc0CITIZEN CARE, INC. SUPPORTS PEOPLE BY PROVIDING SERVICE THAT PROMOTE CHOICE, PERSONAL SATISFACTION, AND THE REALIZATION OF THEIR HOPES AND DREAMS.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
IRS990/NetAssetsOrFundBalancesBOYAmt07637811
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IRS990/OccupancyGrp/TotalAmt02467938
IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt0127289
IRS990/OfficeExpensesGrp/ProgramServicesAmt0457133
IRS990/OfficeExpensesGrp/TotalAmt0584422
IRS990/OfficerMailingAddressInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
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IRS990/OtherAssetsTotalGrp/BOYAmt0383175
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IRS990/OtherEmployeeBenefitsGrp/TotalAmt02365903
IRS990/OtherExpensesGrp/Desc0VEHICLE GAS AND REPAIRS
IRS990/OtherExpensesGrp/Desc1REPAIRS
IRS990/OtherExpensesGrp/Desc2MISCELLANEOUS
IRS990/OtherExpensesGrp/Desc3VEHICLE AND EQUIPMENT R
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IRS990/OtherExpensesGrp/ManagementAndGeneralAmt16289
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt2282071
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IRS990/OtherExpensesGrp/ProgramServicesAmt265294
IRS990/OtherExpensesGrp/ProgramServicesAmt343428
IRS990/OtherExpensesGrp/TotalAmt0535718
IRS990/OtherExpensesGrp/TotalAmt1434721
IRS990/OtherExpensesGrp/TotalAmt2347365
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IRS990/OtherLiabilitiesGrp/BOYAmt0387638
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IRS990/PoliticalCampaignActyInd00
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IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt01440178
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt01804068
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IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt014090
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus4YearsAmt019378
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IRS990ScheduleA/GrossReceiptsRltdActivitiesAmt0163812867
IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.99650
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IRS990ScheduleA/PublicSupportTotal170Amt09548542
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY170Ind0X
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IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus2YearsAmt01440178
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus3YearsAmt01804068
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus4YearsAmt01350724
IRS990ScheduleA/TotalCalendarYear170Grp/TotalAmt09548542
IRS990ScheduleA/TotalSupportAmt09582010
IRS990ScheduleB/ContributorInformationGrp/ContributorBusinessName/BusinessNameLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorNum0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine20RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/City0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/ZIPCode0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/TotalContributionsAmt0RESTRICTED
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IRS990ScheduleD/AgentTrusteeEtcInd00
IRS990ScheduleD/BuildingsGrp/BookValueAmt02449820
IRS990ScheduleD/BuildingsGrp/DepreciationAmt0894394
IRS990ScheduleD/BuildingsGrp/OtherCostOrOtherBasisAmt03344214
IRS990ScheduleD/EquipmentGrp/BookValueAmt0149708
IRS990ScheduleD/EquipmentGrp/DepreciationAmt0158698
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt0308406
IRS990ScheduleD/ExpensesNotReportedAmt00
IRS990ScheduleD/ExpensesNotRptFinclStmtAmt00
IRS990ScheduleD/ExpensesSubtotalAmt036521759
IRS990ScheduleD/ExplanationProvidedInd0X
IRS990ScheduleD/InclEscrowCustodialAcctLiabInd01
IRS990ScheduleD/OtherAssetsOrgGrp/BookValueAmt0221881
IRS990ScheduleD/OtherAssetsOrgGrp/BookValueAmt11183297
IRS990ScheduleD/OtherAssetsOrgGrp/Desc0FINANCING RIGHT OF USE ASSET
IRS990ScheduleD/OtherAssetsOrgGrp/Desc1OPERATING RIGHT OF USE ASSET
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt0226535
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt11207756
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0FINANCING LEASES LIABILITY
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc1OPERATING LEASES LIABILITY
IRS990ScheduleD/RevenueNotReportedAmt00
IRS990ScheduleD/RevenueNotReportedFinclStmtAmt00
IRS990ScheduleD/RevenueSubtotalAmt036867351
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0AS OF MAY 2013, CCI MAINTAINS THEIR CLIENT FUNDS IN ONE BANK ACCOUNT. HOWEVER, THESE FUNDS ARE NOT FUNDS OF CCI AS THEY BELONG TO THE CLIENT.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0PART IV, LINE 2B:
IRS990ScheduleD/TotalBookValueLandBuildingsAmt02599528

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