Civic Intelligence

Advocates Inc

EIN 23-7451423 • 501(c)3 • Framingham, MA

View Organization Page

Profile

We partner with individuals, families, and communities to shape creative solutions to even the greatest life challenges. First we listen. Then, together, we do what it takes to help people thrive.

1881 Worcester RoadFramingham, MA 01701

www.advocatesinc.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

69th percentile

0.49x

Higher debt load relative to assets than 69% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Liabilities / Revenue

36th percentile

0.25x

Higher debt load relative to revenue than 36% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Net Margin

28th percentile

-1.3%

Higher net margin than 28% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Top Officer Pay

30th percentile

$344,463

Higher top officer pay than 30% of similar nonprofits.

Top officer pay equals 0.2% of source-year revenue.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Asset Growth

15th percentile

-2.8%

Faster asset growth than 15% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Revenue Growth

52nd percentile

8.7%

Faster revenue growth than 52% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets69th percentile

Assets

Down

$81,983,686

Down $2,353,927 (-2.8%) from 2023

Liabilities

Down

$40,400,274

Down $797,410 (-1.9%) from 2023

Net Assets

Down

$41,583,412

Down $1,556,517 (-3.6%) from 2023

Operations
Liabilities / Revenue36th percentileNet Margin28th percentile

Revenue

Up

$160,372,498

Up $12,895,164 (+8.7%) from 2023

Expenses

Up

$162,514,395

Up $18,870,568 (+13%) from 2023

Net Income

Down

-$2,141,897

Down $5,975,404 (-156%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth15th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$100M$50M$0Assets 2010: $25,365,524Liabilities 2010: $15,130,024Net Assets 2010: $10,235,5002010Assets 2011: $26,618,371Liabilities 2011: $15,093,987Net Assets 2011: $11,524,3842011Assets 2012: $27,888,812Liabilities 2012: $15,134,827Net Assets 2012: $12,753,9852012Assets 2013: $32,434,680Liabilities 2013: $18,916,613Net Assets 2013: $13,518,0672013Assets 2014: $35,216,082Liabilities 2014: $20,191,181Net Assets 2014: $15,024,9012014Assets 2015: $37,762,532Liabilities 2015: $20,767,319Net Assets 2015: $16,995,2132015Assets 2016: $39,160,473Liabilities 2016: $20,231,857Net Assets 2016: $18,928,6162016Assets 2017: $40,911,457Liabilities 2017: $19,881,660Net Assets 2017: $21,029,7972017Assets 2018: $43,443,352Liabilities 2018: $21,386,851Net Assets 2018: $22,056,5012018Assets 2019: $48,812,940Liabilities 2019: $23,007,042Net Assets 2019: $25,805,8982019Assets 2020: $56,331,755Liabilities 2020: $27,828,558Net Assets 2020: $28,503,1972020Assets 2021: $63,185,375Liabilities 2021: $29,075,236Net Assets 2021: $34,110,1392021Assets 2022: $68,889,354Liabilities 2022: $29,955,889Net Assets 2022: $38,933,4652022Assets 2023: $84,337,613Liabilities 2023: $41,197,684Net Assets 2023: $43,139,9292023Assets 2024: $81,983,686Liabilities 2024: $40,400,274Net Assets 2024: $41,583,4122024

Highlighted filing

2024

Assets$81,983,686
Liabilities$40,400,274
Net Assets$41,583,412
Open 2024 Filing

Operations Trend

Revenue Growth52nd percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$200M$150M$100M$50M$0-$50MExpenses 2010: $54,498,4002010Expenses 2011: $56,682,0102011Expenses 2012: $59,640,4432012Expenses 2013: $64,417,4522013Revenue 2014: $71,011,700Expenses 2014: $69,568,557Net Income 2014: $1,443,1432014Revenue 2015: $77,881,380Expenses 2015: $75,934,764Net Income 2015: $1,946,6162015Revenue 2016: $82,275,599Expenses 2016: $80,351,143Net Income 2016: $1,924,4562016Revenue 2017: $87,327,890Expenses 2017: $85,351,203Net Income 2017: $1,976,6872017Revenue 2018: $89,009,345Expenses 2018: $88,104,004Net Income 2018: $905,3412018Revenue 2019: $101,375,745Expenses 2019: $97,727,439Net Income 2019: $3,648,3062019Revenue 2020: $110,066,513Expenses 2020: $107,448,357Net Income 2020: $2,618,1562020Revenue 2021: $121,380,386Expenses 2021: $116,482,726Net Income 2021: $4,897,6602021Revenue 2022: $134,086,629Expenses 2022: $128,936,045Net Income 2022: $5,150,5842022Revenue 2023: $147,477,334Expenses 2023: $143,643,827Net Income 2023: $3,833,5072023Revenue 2024: $160,372,498Expenses 2024: $162,514,395Net Income 2024: -$2,141,8972024

Highlighted filing

2024

Revenue$160,372,498
Expenses$162,514,395
Net Income-$2,141,897
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$81,983,686
Liabilities
$40,400,274
Net assets
$41,583,412
Revenue
$160,372,498
Expenses
$162,514,395
Net income
-$2,141,897
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$82.0$40.4$41.6$160$163$2.14
2023Detailed filing. Detailed filing data is available for this year.$84.3$41.2$43.1$147$144$3.83
2022Detailed filing. Detailed filing data is available for this year.$68.9$30.0$38.9$134$129$5.15
2021Detailed filing. Detailed filing data is available for this year.$63.2$29.1$34.1$121$116$4.90
2020Detailed filing. Detailed filing data is available for this year.$56.3$27.8$28.5$110$107$2.62
2019Detailed filing. Detailed filing data is available for this year.$48.8$23.0$25.8$101$97.7$3.65
2018Detailed filing. Detailed filing data is available for this year.$43.4$21.4$22.1$89.0$88.1$0.91
2017Detailed filing. Detailed filing data is available for this year.$40.9$19.9$21.0$87.3$85.4$1.98
2016Detailed filing. Detailed filing data is available for this year.$39.2$20.2$18.9$82.3$80.4$1.92
2015Detailed filing. Detailed filing data is available for this year.$37.8$20.8$17.0$77.9$75.9$1.95
2014Detailed filing. Detailed filing data is available for this year.$35.2$20.2$15.0$71.0$69.6$1.44
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$32.4$18.9$13.5$64.4
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$27.9$15.1$12.8$59.6
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$26.6$15.1$11.5$56.7
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$25.4$15.1$10.2$54.5
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 15, 2025
Return Version
2023v6.0
Gross Receipts
$160,524,828
Mission and Program Overview

Mission

We partner with individuals, families and communities to shape creative solutions to even the greatest life challenges. First we listen. Then, together, we do what it takes to help people thrive.

We partner with individuals, families, and communities to shape creative solutions to even the greatest life challenges. First we listen. Then, together, we do what it takes to help people thrive.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$30,013,126$29,275,132▼ $737,994
Accounts Receivable$19,134,470$23,983,631▲ $4,849,161
Savings and Temporary Cash Investments$18,580,987$12,638,976▼ $5,942,011
Investments in Publicly Traded Securities$3,943,833$5,084,519▲ $1,140,686
Prepaid Expenses and Deferred Charges$1,608,880$1,964,940▲ $356,060
Cash and Non-Interest-Bearing Accounts$1,159,067$1,077,964▼ $81,103
Total Assets$84,337,613$81,983,686▼ $2,353,927
Other Assets Total$9,897,250$7,958,524▼ $1,938,726
Liabilities
Accounts Payable and Accrued Expenses$14,212,015$15,662,042▲ $1,450,027
Tax Exempt Bond Liabilities$9,917,472$9,363,425▼ $554,047
Other Liabilities$8,934,566$7,024,891▼ $1,909,675
Mortgage Notes Payable Secured by Investment Property$2,967,054$3,819,920▲ $852,866
Deferred Revenue$4,004,526$3,449,048▼ $555,478
Escrow Account Liability$1,162,051$1,080,948▼ $81,103
Total Liabilities$41,197,684$40,400,274▼ $797,410
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$41,823,786$40,293,005▼ $1,530,781
Net Assets With Donor Restrictions$1,316,143$1,290,407▼ $25,736
Total Net Assets Fund Balance$43,139,929$41,583,412▼ $1,556,517
Total Liabilities and Net Assets / Fund Balance$84,337,613$81,983,686▼ $2,353,927

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$11,121,476$9,628,395$20,749,871
Leasehold Improvements$10,622,517$8,989,474$19,611,991
Other Land Buildings$2,241,236$4,278,618$6,519,854
Land$5,120,038-$5,120,038
Equipment$169,865$1,812,635$1,982,500
Other Assets Org$6,849,855--
Compensation and Service Providers
Top Officer Pay30th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Diane GouldPresident/CEOFT$303,989$40,474$344,463
Keith NealEvp & CFOFT$251,497$74,167$325,664
Mark VironCMOFT$309,221$12,289$321,510
Regina MarshallEvp & COOFT$253,220$59,444$312,664
Robert JohnstonPsychiatristFT$269,915$22,786$292,701
Robert KarrPsychiatristFT$232,548$39,918$272,466
Jeffrey KeilsonSVPFT$234,566$33,525$268,091
Anne ParkerSVPFT$228,024$26,604$254,628
Janine TaylorSVP & ChroFT$189,304$54,749$244,053
Karen WilliamsSVPFT$199,252$11,264$210,516
Brenda SoaresSVPFT$187,294$22,842$210,136

Board Members and Trustees

NameTitle
Jessica KempChair/director
Daniel M WeirVice Chair/director
Patricia G VinterVice Chair/director (until 5/24)
Dennis Millner-hanleyAssistant Clerk/director
Christine HubbardClerk/director
Alex FidalgoDirector
Charlene JacobsDirector
Charlene McenteeDirector
Darren TongDirector
Eddie FrazierDirector
Gary BublyDirector
Jaya PandeyDirector
Kay H Hodge EsqDirector
Kevin GouldDirector
MARK O'REILLYDirector
Michael QuinkDirector
Richard RovnerDirector
Steve BoczenowskiDirector (until 10/23)
Michael SheridanTreasurer/director

Highest Paid Contractors

ContractorServicesLocationCompensation
Wayside Youth And FamilyDirect Care Consultants1 FREDERICK ABBOTT ROAD, Framingham, MA 01701$986,318
Quisitive LLCIt Services1431 GREENWAY DRIVE STE 1000, Irving, TX 75038$413,490
Stoneham Staffing GroupStaffingP O BOX 1907, Wakefield, MA 01880$383,906
Cbiz Advisors LLCConsultants500 BOYLSTON STREET, Boston, MA 02116$329,695
Krokidas & Bluestein LLPLegal Services600 ATLANTIC AVENUE, Boston, MA 02210$228,622
Revenue and Support

Revenue Composition

Contributions and Grants
$6,021,530
Program Service Revenue
$148,393,225
Investment Income
$373,544
Other Revenue
$5,584,199
All Other Contributions
$2,305,162
Change in Net Assets
$-2,141,897

Audited Revenue Reconciliation

Revenue per Audited Statements
$160,524,828
Revenue Not Reported on Financial Statements
$-152,330
Revenue Not Reported on Form 990
$585,380
Other Revenue Adjustments
$-152,330
Total Revenue per Audited Statements
$161,110,208
Total Revenue per Form 990
$160,372,498
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$118,288,997
Other Expenses$44,205,650
Total Fundraising Expense$901,604
Grants and Similar Amounts Paid$19,748
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$86,846,520$12,604,994$334,605$99,786,119
Other Employee Benefits$6,762,627$1,754,558$27,208$8,544,393
Occupancy$6,996,780$1,081,579$51,655$8,130,014
Payroll Taxes$7,424,984$408,750$30,766$7,864,500
Information Technology$938,206$4,193,899$123,427$5,255,532
All Other Expenses$1,296,295$3,599,384$17,204$4,912,883
Fees for Services Other$2,387,437$1,179,461$158,937$3,725,835
Depreciation Depletion$2,060,473$134,068$28,099$2,222,640
Office Expenses$717,259$702,899$23,899$1,444,057
Insurance$1,028,148$326,939$5,105$1,360,192
Pension Plan Contributions$930,720$199,566$7,371$1,137,657
Travel$944,895$19,672$242$964,809
Current Officers, Directors, Trustees, and Key Employees-$956,328-$956,328
Other Expenses$787,754$17,613$26$805,393
Interest$551,244$25,273-$576,517
Advertising$251,507$185,515-$437,022
Fees for Services Legal$60,222$349,899-$410,121
Fees for Services Accounting-$77,205-$77,205
Grants to Domestic Individuals$19,748--$19,748
Fees for Services Lobbying-$1,618-$1,618
Total Functional Expenses$133,721,276$27,891,515$901,604$162,514,395

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$162,666,725
Expenses per Audited Statements$162,514,395
Total Expenses per Form 990$162,514,395
Expenses Not Reported on Form 990$152,330
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$152,330
Fundraising Gross Income$0
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Gala$277,464-$59,684-
Total Events$277,464-$152,330$-152,330
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Obligation$7,024,891

Bond Issues

BondIssuerIssuedIssue PricePurpose
BMassachusetts Development Finance Agency2022-10-29$10,521,000Purchase, constuction, refinancing
AMassachusetts Development Finance Agency2012-10-25$8,500,000Purchase, construction, renovation of properties and refunding taxable debt

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
B$10,521,000$8,519,701-$176,808
A$8,500,000$6,206,068-$170,000

Bond Financing Compliance

No rebate due
No
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
Yes
Corrective action procedures
Yes
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Advocates distributes a draft copy of the form 990 to the finance committee of its board of directors. A meeting is then held with the finance committee, and the return is reviewed and discussed. Once that review is complete any necessary updates to the return are made, a copy is sent to all members of the board and the return is subsequently filed.”

Form 990, Part VI, Section B, Line 12C

“All board disclosure statements are distributed to all board members each year. During the interim, any potential conflicts are identified by the party involved, or any other parties that become aware of the potential conflict. The potential conflict would be described to the board or the appropriate board committee. The uninvolved members would assess the transaction and authorize or reject the transaction.”

Form 990, Part VI, Section B, Line 15

“The agency has a compensation committee of its board, made up of independent directors. The committee receives a compensation study that details compensation practices and amounts for comparable orginizations and positions. The committee discusses the information, and establishes the compensation and benefits for all corporate officers, in accordance with the practices and principles adopted by the organization and approved by the compensation committee.”

Form 990, Part VI, Section C, Line 19

“The organization's financial statements are a matter of public record, available through filings with the operational services division of the commonwealth of massachusetts. This information is available through the osd website. In addition, the organization posts financial information on its web site. Copies of the agency bylaws and conflict of interest policy are available upon request at the organization's main office.”

FORM 990, PART VI, SECTION B, LINE 14:

“The organization has a document retention and destruction policy in force. This policy, however, has not been adopted by the board. It was adopted by management.”

Filing and Contact Details

Filer

Filer Name
Advocates Inc
EIN
23-7451423
Phone
5086286300
Address
1881 WORCESTER ROAD, FRAMINGHAM, MA 01701

Signing Officer

Name
Keith Neal
Title
CFO
Phone
5086286300
Signed
2025-05-15
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Diane Gould
Formed
1975
Legal Domicile
Ma
Voting Board Members
17
Independent Board Members
17
Employees
2,142
Volunteers
69

Preparer

Firm
Cbiz Advisors LLC
Address
53 STATE STREET 17TH FLOOR, BOSTON, MA 02109
Preparer
Brenda L Booth
Phone
6178075000
Supplemental Narrative

Financial Statement Notes

PART IV, LINE 2B:

“Advocates acts as rep payee, holding social security payments for and on behalf of certain clients. Advocates distributes these funds as needed to pay client living expenses.”

PART X, LINE 2:

“The organization accounts for the effect of any uncertain tax positions based on a "more likely than not" threshold to the recognition of the tax positions being sustained based on the technical merits of the position under scrutiny by the applicable taxing authority. If a tax position or positions are deemed to result in uncertainties of those positions, the unrecognized tax benefit is estimated based on a "cumulative probability assessment" that aggregates the estimated tax liability for all uncertain tax positions. Advocates, inc. And affiliates have identified their tax status as tax-exempt entities and their determination as to income being related or unrelated as their only significant tax positions; however, the organization has determined that such tax positions do not result in an uncertainty requiring recognition. The organization is not currently under examination by any taxing jurisdiction. The organization's federal and state tax returns are generally open for examination for three years following the date filed.”

PART XI, LINE 4B - OTHER ADJUSTMENTS:

“Fundraising expenses -152,330.”

PART XII, LINE 2D - OTHER ADJUSTMENTS:

“Fundraising expenses 152,330.”

Raw XML AppendixShowing 400 of 1,190 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt3DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt4DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
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IRS990/LocalChaptersInd00
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