Civic Intelligence

Telespond Senior Services Inc

EIN 23-7353444 • 501(c)3 • Scranton, PA

Profile

To promote the general well-being of the elderly in northeastern pennsylvania through a variety of programs.

1200 Saginaw StreetScranton, PA 18505-3687

www.telespond.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

76th percentile

0.35x

Higher debt load relative to assets than 76% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2021

Liabilities / Revenue

71st percentile

0.26x

Higher debt load relative to revenue than 71% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2021

Net Margin

53rd percentile

5.6%

Higher net margin than 53% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2021

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

12th percentile

-14%

Faster asset growth than 12% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2020 to 2021

Revenue Growth

50th percentile

7.1%

Faster revenue growth than 50% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2020 to 2021

Assets

Up

$3,581,467

Up $1,721,568 (+93%) from 2023

Liabilities

Up

$815,258

Up $416,824 (+105%) from 2023

Net Assets

Up

$2,766,209

Up $1,304,744 (+89%) from 2023

Revenue

Up

$3,287,168

Up $658,635 (+25%) from 2023

Expenses

Up

$1,982,424

Up $126,795 (+6.8%) from 2023

Net Income

Up

$1,304,744

Up $531,840 (+69%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$4.0M$3.0M$2.0M$1.0M$0Assets 2014: $1,291,997Liabilities 2014: $271,654Net Assets 2014: $1,020,3432014Assets 2015: $1,194,374Liabilities 2015: $301,445Net Assets 2015: $892,9292015Assets 2016: $1,213,701Liabilities 2016: $307,553Net Assets 2016: $906,1482016Assets 2017: $1,232,987Liabilities 2017: $302,865Net Assets 2017: $930,1222017Assets 2018: $1,171,538Liabilities 2018: $313,513Net Assets 2018: $858,0252018Assets 2019: $959,059Liabilities 2019: $256,178Net Assets 2019: $702,8812019Assets 2020: $1,275,679Liabilities 2020: $644,197Net Assets 2020: $631,4822020Assets 2021: $1,098,812Liabilities 2021: $385,523Net Assets 2021: $713,2892021Assets 2022: $1,063,365Liabilities 2022: $374,804Net Assets 2022: $688,5612022Assets 2023: $1,859,899Liabilities 2023: $398,434Net Assets 2023: $1,461,4652023Assets 2024: $3,581,467Liabilities 2024: $815,258Net Assets 2024: $2,766,2092024

Highlighted filing

2024

Assets$3,581,467
Liabilities$815,258
Net Assets$2,766,209

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$4.0M$3.0M$2.0M$1.0M$0-$1.0MRevenue 2014: $1,701,486Expenses 2014: $1,796,267Net Income 2014: -$94,7812014Revenue 2015: $1,717,806Expenses 2015: $1,845,220Net Income 2015: -$127,4142015Revenue 2016: $1,832,464Expenses 2016: $1,819,245Net Income 2016: $13,2192016Revenue 2017: $1,874,870Expenses 2017: $1,850,896Net Income 2017: $23,9742017Revenue 2018: $1,690,601Expenses 2018: $1,762,698Net Income 2018: -$72,0972018Revenue 2019: $1,393,627Expenses 2019: $1,493,103Net Income 2019: -$99,4762019Revenue 2020: $1,359,634Expenses 2020: $1,431,033Net Income 2020: -$71,3992020Revenue 2021: $1,456,633Expenses 2021: $1,374,826Net Income 2021: $81,8072021Revenue 2022: $1,309,289Expenses 2022: $1,334,017Net Income 2022: -$24,7282022Revenue 2023: $2,628,533Expenses 2023: $1,855,629Net Income 2023: $772,9042023Revenue 2024: $3,287,168Expenses 2024: $1,982,424Net Income 2024: $1,304,7442024

Highlighted filing

2024

Revenue$3,287,168
Expenses$1,982,424
Net Income$1,304,744

Filings

Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 9, 2025
Return Version
2023v6.0
Gross Receipts
$3,287,168
Mission and Program Overview

Mission

To promote the general well-being of the elderly in northeastern pennsylvania through a variety of programs.

As a private non-profit human services and health care organization, telespond senior services inc. Provides a no closed doors approach to senior care. Since its inception in 1974, telespond has aimed to provide aging adults the support they need to maintain their independence, live with dignity, and remain healthy and safe in their own homes with their loving families. To meet the social and health needs of older adults in northeast pennsylvania telespond oversees five-programs which offer older adults volunteer work opportunities, adult day care, and home care coordination. Additionally, in 2023 telespond broke ground on the older adult advocacy center (oaac). The oaac will provide older adults experiencing housing insecurity due to abuse or neglect a transitional safe space that will support healing and stabilization. All programs are offered from telespond's facility in scranton, pa.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$580,737$599,428▲ $18,691
Pledges and Grants Receivable-$383,177-
Savings and Temporary Cash Investments$844,539$294,881▼ $549,658
Accounts Receivable$88,439$227,016▲ $138,577
Cash and Non-Interest-Bearing Accounts$194,637$184,842▼ $9,795
Prepaid Expenses and Deferred Charges$23,592$31,156▲ $7,564
Total Assets$1,859,899$3,581,467▲ $1,721,568
Other Assets Total$127,955$1,860,967▲ $1,733,012
Liabilities
Accounts Payable and Accrued Expenses$146,493$587,319▲ $440,826
Mortgage Notes Payable Secured by Investment Property$150,000$150,000→ $0
Other Liabilities$101,941$77,939▼ $24,002
Total Liabilities$398,434$815,258▲ $416,824
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$755,565$2,502,245▲ $1,746,680
Net Assets With Donor Restrictions$705,900$263,964▼ $441,936
Total Net Assets Fund Balance$1,461,465$2,766,209▲ $1,304,744
Total Liabilities and Net Assets / Fund Balance$1,859,899$3,581,467▲ $1,721,568

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$370,810$1,008,391$1,379,201
Equipment$133,625$261,901$395,526
Land$82,689-$82,689
Leasehold Improvements$12,304$29,710$42,014
Other Assets Org$1,860,967--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
DONNA O'TOOLE SEDORRESIGNED 11-3-23Executive DiFT$91,975$12,624$104,599

Board Members and Trustees

NameTitle
Nancy MenapaceChairwoman
Maria Montoro-edwardsVice-chairwo
Andrew JarbolaDirector
Bob SheilsDirector
Cynthia StraubDirector
Michelle CarrDirector
Rob WilliamsDirector
Teresa OsborneDirector
Helen Schmid Started 2524Executive Di
Anne BrennanSecretary
Robert BrownTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Aj Guzzi General ContractorsConstruction9 SKYLINE DRIVE, Clarks Summit, PA 18411$1,231,132
Revenue and Support

Revenue Composition

Contributions and Grants
$2,232,379
Program Service Revenue
$1,012,051
Investment Income
$32,838
Other Revenue
$9,900
All Other Contributions
$1,371,144
Change in Net Assets
$1,304,744

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
No
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported Amount
Other Non Cash Contri Table1$22,824
Food Inventory1$17,836
Other Non Cash Contri Table2$9,707
Total Noncash Contributions4$50,367

Audited Revenue Reconciliation

Revenue per Audited Statements
$3,287,168
Total Revenue per Audited Statements
$3,287,168
Total Revenue per Form 990
$3,287,168
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$1,140,782
Salaries, Compensation, and Employee Benefits$816,642
Professional Fundraising Fees$25,000
Total Fundraising Expense$25,000
Grants and Similar Amounts Paid$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$560,788$17,050-$577,838
Travel$144,476$132-$144,608
Fees for Services Accounting$86,735$18,456-$105,191
Current Officers, Directors, Trustees, and Key Employees-$91,975-$91,975
Other Employee Benefits$56,631$33,731-$90,362
Occupancy$43,517$29,112-$72,629
Depreciation Depletion$58,191$10,269-$68,460
All Other Expenses$67,591$476-$68,067
Payroll Taxes$41,083$15,384-$56,467
Office Expenses$32,028$3,937-$35,965
Fees for Services Other$28,996$6,150-$35,146
Fees for Services Professional Fundraising--$25,000$25,000
Insurance$13,687$8,161-$21,848
Other Expenses$4,605$17,090-$21,695
Interest-$4,123-$4,123
Total Functional Expenses$1,692,250$265,174$25,000$1,982,424

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$1,982,424
Total Expenses per Audited Statements$1,982,424
Total Expenses per Form 990$1,982,424
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
Yes

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$25,000
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Refundable Advances$60,930
Deposits on Account$12,355
Accrued Interest$4,654
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

Return is reviewed and approved by executive director and the finance committee.

Form 990, Page 6, Part VI, Line 12C

Conflicts of interest policies are updated annually. They are reviewed individually when there appears to be a conflict.

Form 990, Page 6, Part VI, Line 15A

Executive director is awarded the same raise that is given out to employees.

Form 990, Page 6, Part VI, Line 19

Governing documents, policies, and financial statements are available to the public upon request at the organization's office during normal business hours.

Filing and Contact Details

Filer

Filer Name
Telespond Senior Services Inc
EIN
23-7353444
Phone
5709611950
Address
1200 SAGINAW STREET, SCRANTON, PA 18505-3687

Signing Officer

Name
Helen Schmid Started 2524
Title
Executive Director
Phone
5709611950
Signed
2025-05-09
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Helen Schmid Started 2524
Formed
1974
Legal Domicile
Pa
Voting Board Members
10
Independent Board Members
10
Employees
51
Volunteers
130

Preparer

Firm
Kohanski & Co Pc
Address
4 MEADOW AVENUE STE C, SCRANTON, PA 18505
Preparer
Kelley Lindsay CPA
Phone
5709412248
Supplemental Narrative

Additional Explanations

Form 990, Page 2, Part III, Line 4A

The foster grandparent program, serving luzerne and wyoming counties, provides an opportunity for senior volunteers to play a special role in the lives of young children in neighboring school districts and youth centers. Foster grandparents work one-on-one with children identified as high-risk or having special needs, supporting their physical, mental, emotional and social development. This is a free service available for ages 0 to 21. Foster grandparents meet with children on a weekly basis in pre-k programs, elementary schools, head start programs, and other youth-based facilities. Our foster grandparents provide help with reading and other learning tasks, one-on-one conversations, guidance, love and support at critical moments in a child's life. In 2023, the foster grandparent program provided supports to forty schools and offered employment opportunities to seventy volunteers across luzerne county. Classroom teachers reported tremendous improvement in student behavior and skills with the support of the foster grandparents.

Form 990, Page 2, Part III, Line 4D

Telespond began construction of the older adult advocacy center (oaac), which is slated to open its doors in 2025. The oaac will offer older adults experiencing housing insecurity due to abuse, neglect, or an unsafe environment a transitional safe space which will allow them to heal, stabilize and connect with community social services and health care partners. Telespond will work closely with local area agencies on aging to identify at risk older adults who would benefit from a stay at the oaac. The in-home personal care program provides non-medical in-home care services to help older adults maintain a safe and clean home-based environment, as well as provide caregiver support and respite. Our personal care attendants provide assistance with bathing, dressing, toileting, and will also handle homemaking duties such as laundry and/or meal preparation.

Financial Statement Notes

Schedule D, Page 3, Part X

Telespond is a not-for-profit corporation exempt from income taxes as described in section 501(c)3 of the internal revenue code. No provision for federal or state income taxes is required. In accordance with the financial accounting standards board guidance on accounting for uncertainty in income taxes, management evaluated telespond's tax position and concluded that telespond had taken no uncertain tax positions that require adjustment to the financial statements to comply with the provisions of this guidance. With few exceptions, telespond is no longer subject to income tax examination by federal, state or local tax authorities for years before june 30, 2021.

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IRS990/MissionDesc0TO PROMOTE THE GENERAL WELL-BEING OF THE ELDERLY IN NORTHEASTERN PENNSYLVANIA THROUGH A VARIETY OF PROGRAMS.
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IRS990/ProgSrvcAccomActy2Grp/Desc0THE SENIOR COMPANION PROGRAM IS DESIGNED TO HELP LACKAWANNA COUNTY'S OLDER ADULTS REMAIN INDEPENDENT AND IN THEIR HOMES AS LONG AS POSSIBLE AND ENCOURAGE FRIENDSHIP AND CONNECTION WITH OTHER SENIORS IN THE COMMUNITY. THE VOLUNTEERS PROVIDE ASSISTANCE WITH DAILY TASKS, ENCOURAGEMENT TO REMAIN ACTIVE AND CONNECTED, AND WATCH FOR SIGNS THE CLIENT MAY NEED EXTRA CARE. THE SENIOR COMPANION PROGRAM EMPLOYS 66 SENIOR VOLUNTEERS AND OFFERS 100 CLIENTS COMPANIONSHIP SERVICES.
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IRS990/ProgSrvcAccomActy3Grp/Desc0THE ADULT DAY CENTER PROVIDES REHABILITATIVE AND RECREATIONAL ACTIVITIES FOR OLDER ADULTS AGES 60 AND OLDER IN A CLEAN AND SAFE ENVIRONMENT STAFFED BY CARE ATTENDANTS AND NURSES. ADULT DAY CENTER CLIENTS BENEFIT FROM SUPPORT WITH PERSONAL CARE AND NUTRITION, PHYSICAL EXERCISES, AND FUN ARTS AND MUSIC PROGRAMMING LED BY AN EXPERIENCED ACTIVITIES COORDINATOR. PROGRAMS ARE DESIGNED TO HELP OLDER ADULTS REMAIN ENGAGED AND CONNECTED TO THEIR COMMUNITIES, FEEL LESS ISOLATED, AND IMPROVE COGNITION AS WELL AS MENTAL AND EMOTIONAL HEALTH. THE ADULT DAY CENTER PROVIDES SUPPORT TO CLIENTS LIVING IN LACKAWANNA COUNTY AND SURROUNDING AREAS.
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IRS990/ProgSrvcAccomActyOtherGrp/Desc0TELESPOND BEGAN CONSTRUCTION OF THE OLDER ADULT ADVOCACY CENTER (OAAC), WHICH IS SLATED TO OPEN ITS DOORS IN 2025. THE OAAC WILL OFFER OLDER ADULTS EXPERIENCING HOUSING INSECURITY DUE TO ABUSE, NEGLECT, OR AN UNSAFE ENVIRONMENT A TRANSITIONAL SAFE SPACE WHICH WILL ALLOW THEM TO HEAL, STABILIZE AND CONNECT WITH COMMUNITY SOCIAL SERVICES AND HEALTH CARE PARTNERS. TELESPOND WILL WORK CLOSELY WITH LOCAL AREA AGENCIES ON AGING TO IDENTIFY AT RISK OLDER ADULTS WHO WOULD BENEFIT FROM A STAY AT THE OAAC. THE IN-HOME PERSONAL CARE PROGRAM PROVIDES NON-MEDICAL IN-HOME CARE SERVICES TO HELP OLDER ADULTS MAINTAIN A SAFE AND CLEAN HOME-BASED ENVIRONMENT, AS WELL AS PROVIDE CAREGIVER SUPPORT AND RESPITE. OUR PERSONAL CARE ATTENDANTS PROVIDE ASSISTANCE WITH BATHING, DRESSING, TOILETING, AND WILL ALSO HANDLE HOMEMAKING DUTIES SUCH AS LAUNDRY AND/OR MEAL PREPARATION.
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IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0TELESPOND IS A NOT-FOR-PROFIT CORPORATION EXEMPT FROM INCOME TAXES AS DESCRIBED IN SECTION 501(C)3 OF THE INTERNAL REVENUE CODE. NO PROVISION FOR FEDERAL OR STATE INCOME TAXES IS REQUIRED. IN ACCORDANCE WITH THE FINANCIAL ACCOUNTING STANDARDS BOARD GUIDANCE ON ACCOUNTING FOR UNCERTAINTY IN INCOME TAXES, MANAGEMENT EVALUATED TELESPOND'S TAX POSITION AND CONCLUDED THAT TELESPOND HAD TAKEN NO UNCERTAIN TAX POSITIONS THAT REQUIRE ADJUSTMENT TO THE FINANCIAL STATEMENTS TO COMPLY WITH THE PROVISIONS OF THIS GUIDANCE. WITH FEW EXCEPTIONS, TELESPOND IS NO LONGER SUBJECT TO INCOME TAX EXAMINATION BY FEDERAL, STATE OR LOCAL TAX AUTHORITIES FOR YEARS BEFORE JUNE 30, 2021.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE D, PAGE 3, PART X
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