Civic Intelligence

International Council for Helplines

EIN 23-7206811 • 501(c)3 • Nashville, TN

Profile

International council for helplines is a helpline membership organization with a mission to inspire, educate, and accredit helpline programs which offer support to individuals in crisis and emotional distress. Our vision is that anyone at any time has access to thriving, effective emotional support. We promote unconditional regard for the acceptance of all people.

6339 Charlotte Pike No 551Nashville, TN 37209

councilforhelplines.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

73rd percentile

0.29x

Higher debt load relative to assets than 73% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

53rd percentile

0.09x

Higher debt load relative to revenue than 53% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Net Margin

59th percentile

9.3%

Higher net margin than 59% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

74th percentile

$0

Higher top officer pay than 74% of similar nonprofits.

Top officer pay equals 0.0% of source-year revenue.

501(c)3 • $1M-$5M nonprofits • Source year 2021

Asset Growth

92nd percentile

62%

Faster asset growth than 92% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2022 to 2024

Revenue Growth

93rd percentile

114%

Faster revenue growth than 93% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2022 to 2024

Assets

Down

$329,167

Down $72,306 (-18%) from 2023

Liabilities

Down

$95,427

Down $167,505 (-64%) from 2023

Net Assets

Up

$233,740

Up $95,199 (+69%) from 2023

Revenue

Up

$1,025,993

Up $475,879 (+87%) from 2023

Expenses

Up

$930,794

Up $428,785 (+85%) from 2023

Net Income

Up

$95,199

Up $47,094 (+98%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$600K$400K$200K$0Assets 2012: $66,295Liabilities 2012: $0Net Assets 2012: $66,2952012Assets 2013: $72,608Liabilities 2013: $2,406Net Assets 2013: $70,2022013Assets 2014: $67,916Liabilities 2014: $2,678Net Assets 2014: $65,2382014Assets 2015: $115,726Liabilities 2015: $2,591Net Assets 2015: $113,1352015Assets 2016: $113,781Liabilities 2016: $1,644Net Assets 2016: $112,1372016Assets 2017: $136,420Liabilities 2017: $15,450Net Assets 2017: $120,9702017Assets 2018: $115,268Liabilities 2018: $1,726Net Assets 2018: $113,5422018Assets 2020: $73,322Liabilities 2020: $5,199Net Assets 2020: $68,1232020Assets 2021: $84,001Liabilities 2021: $2,530Net Assets 2021: $81,4712021Assets 2022: $125,504Liabilities 2022: $35,068Net Assets 2022: $90,4362022Assets 2023: $401,473Liabilities 2023: $262,932Net Assets 2023: $138,5412023Assets 2024: $329,167Liabilities 2024: $95,427Net Assets 2024: $233,7402024

Highlighted filing

2024

Assets$329,167
Liabilities$95,427
Net Assets$233,740

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$1.5M$1.0M$500K$0-$500KRevenue 2012: $97,625Expenses 2012: $104,083Net Income 2012: -$6,4582012Revenue 2013: $142,492Expenses 2013: $138,321Net Income 2013: $4,1712013Revenue 2014: $53,015Expenses 2014: $57,979Net Income 2014: -$4,9642014Revenue 2015: $97,391Expenses 2015: $49,494Net Income 2015: $47,8972015Revenue 2016: $67,199Expenses 2016: $68,197Net Income 2016: -$9982016Revenue 2017: $62,752Expenses 2017: $53,919Net Income 2017: $8,8332017Revenue 2018: $76,477Expenses 2018: $83,905Net Income 2018: -$7,4282018Revenue 2020: $54,378Expenses 2020: $86,752Net Income 2020: -$32,3742020Revenue 2021: $65,087Expenses 2021: $51,737Net Income 2021: $13,3502021Revenue 2022: $223,335Expenses 2022: $216,170Net Income 2022: $7,1652022Revenue 2023: $550,114Expenses 2023: $502,009Net Income 2023: $48,1052023Revenue 2024: $1,025,993Expenses 2024: $930,794Net Income 2024: $95,1992024

Highlighted filing

2024

Revenue$1,025,993
Expenses$930,794
Net Income$95,199

Filings

Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Oct 28, 2025
Return Version
2024v5.0
Gross Receipts
$1,025,993
Mission and Program Overview

Mission

The mission of CONTACT USA is to provide leadership and support to centers which provide community-based telephone and online emotional support for people in crisis.

To inspire, educate and accredite helpline programs which offer support to indivuduals in emotioanl distrress.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$326,119$245,951▼ $80,168
Accounts Receivable$56,519$64,373▲ $7,854
Savings and Temporary Cash Investments$18,835$18,843▲ $8
Total Assets$401,473$329,167▼ $72,306
Liabilities
Other Liabilities$53,781$91,129▲ $37,348
Accounts Payable and Accrued Expenses$208,151$3,798▼ $204,353
Deferred Revenue$1,000$500▼ $500
Total Liabilities$262,932$95,427▼ $167,505
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$138,541$233,740▲ $95,199
Net Assets With Donor Restrictions$0$0→ $0
Total Net Assets Fund Balance$138,541$233,740▲ $95,199
Total Liabilities and Net Assets / Fund Balance$401,473$329,167▼ $72,306
Compensation and Service Providers

Board Members and Trustees

NameTitle
Michael ReadingChair
Justin ChaseVice Chair
Beau PinkhamBoard Member
Brenda PattersonBoard Member
Eileen DavisBoard Member
Kelly ClarkeBoard Member
Sarah NelsonBoard Member
Stepahnie LoganBoard Member
Carolyn LevitanSecretary
Wendy Farmer MartinezTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$51,118
Program Service Revenue
$974,867
Investment Income
$8
Other Revenue
$0
All Other Contributions
$826
Change in Net Assets
$95,199
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$930,794
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Salaries, Compensation, and Employee Benefits$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Expenses$625,041$430$0$625,471
Fees for Services Other$123,952$2,440-$126,392
Travel$104,541$6,770-$111,311
Office Expenses$40,654$9,040-$49,694
Fees for Services Accounting-$7,668-$7,668
Conferences and Meetings$2,045$770-$2,815
Information Technology-$2,745-$2,745
Advertising-$2,252-$2,252
Insurance-$1,681-$1,681
Fees for Services Legal-$765-$765
Total Functional Expenses$896,233$34,561$0$930,794
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Due to Cra$91,129
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
No
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 6

The organization has members.

Form 990, Part VI, Section A, Line 7A

Each member center has the right to vote for board members elections take place annually.

Form 990, Part VI, Section B, Line 11B

Form 990 is reviewed by the board of directors prior to submission.

Form 990, Part VI, Section B, Line 12C

Every board meeting starts with a question about conflict of interest.

Form 990, Part VI, Section C, Line 19

Financial and governing documents are available to the public upon reasonable request. A copy of the form 990 can be accessed on both the irs website and guidestar.

Filing and Contact Details

Filer

Filer Name
International Council for Helplines
EIN
23-7206811
Phone
8607989086
Address
6339 CHARLOTTE PIKE NO 551, NASHVILLE, TN 37209

Signing Officer

Name
Michael Reading
Title
Executive Director
Phone
8607989086
Signed
2025-10-28
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Michael Reading
Formed
1973
Legal Domicile
Tn
Voting Board Members
9
Independent Board Members
9
Employees
0
Volunteers
9

Preparer

Firm
Easy Office Dba Jitasa
Address
1120 S RACKHAM WAY SUITE 300, MERIDIAN, ID 83642
Preparer
Jeremy Cork
Phone
2082874777
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 11G

Contractors-general, marketing consultant, accreditation coordinator, interpreter services, photographer, event planner services.

Raw XML AppendixShowing 400 of 474 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ProgSrvcAccomActy3Grp/GrantAmt00
IRS990/ProgSrvcAccomActy3Grp/RevenueAmt0-91079
IRS990/ProgSrvcAccomActyOtherGrp/Desc0OTHER PROGRAMS - GENERAL PROGRAMS, TRAINING, SPECIALIST CERTIFICATION, CRISIS CONFERENCE 2023.
IRS990/ProgSrvcAccomActyOtherGrp/ExpenseAmt06441
IRS990/ProgSrvcAccomActyOtherGrp/GrantAmt00
IRS990/ProgSrvcAccomActyOtherGrp/RevenueAmt023773
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt070400
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt00
IRS990/PYInvestmentIncomeAmt08
IRS990/PYOtherExpensesAmt0500309
IRS990/PYOtherRevenueAmt01888
IRS990/PYProgramServiceRevenueAmt0477818
IRS990/PYRevenuesLessExpensesAmt048105
IRS990/PYSalariesCompEmpBnftPaidAmt01700
IRS990/PYTotalExpensesAmt0502009
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt0550114
IRS990/QuidProQuoContributionsInd00
IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
IRS990/ReconcilationRevenueExpnssAmt095199
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd00
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/RelatedOrganizationsAmt00
IRS990/RentalIncomeOrLossGrp/PersonalAmt00
IRS990/RentalIncomeOrLossGrp/RealAmt00
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd00
IRS990/ReportOtherAssetsInd00
IRS990/ReportOtherLiabilitiesInd01
IRS990/ReportProgramRelatedInvstInd00
IRS990/RevenueAmt0945505
IRS990/RoyaltiesRevenueGrp/ExclusionAmt00
IRS990/RoyaltiesRevenueGrp/RelatedOrExemptFuncIncomeAmt00
IRS990/RoyaltiesRevenueGrp/TotalRevenueColumnAmt00
IRS990/RoyaltiesRevenueGrp/UnrelatedBusinessRevenueAmt00
IRS990/SavingsAndTempCashInvstGrp/BOYAmt018835
IRS990/SavingsAndTempCashInvstGrp/EOYAmt018843
IRS990ScheduleA/AmountsRcvdDsqlfyPersonGrp/CurrentTaxYearAmt072369
IRS990ScheduleA/AmountsRcvdDsqlfyPersonGrp/TotalAmt072369
IRS990ScheduleA/Form990ScheduleAPartVIGrp/ExplanationTxt0MISCELLANEOUS REVENUE.
IRS990ScheduleA/Form990ScheduleAPartVIGrp/FormAndLineReferenceDesc0Schedule A, Part III, Line 12
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearAmt051119
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus1YearAmt070400
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus2YearsAmt044735
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus3YearsAmt01509
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/CurrentTaxYearMinus4YearsAmt02191
IRS990ScheduleA/GiftsGrantsContrisRcvd509Grp/TotalAmt0169954
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearAmt08
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus1YearAmt08
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus2YearsAmt06
IRS990ScheduleA/GrossInvestmentIncome509Grp/CurrentTaxYearMinus3YearsAmt05
IRS990ScheduleA/GrossInvestmentIncome509Grp/TotalAmt027
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearAmt0974867
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus1YearAmt0477818
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus2YearsAmt0215737
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus3YearsAmt027990
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/CurrentTaxYearMinus4YearsAmt051687
IRS990ScheduleA/GrossReceiptsAdmissionsGrp/TotalAmt01748099
IRS990ScheduleA/GrossReceiptsNonUnrltBusGrp/CurrentTaxYearMinus4YearsAmt0500
IRS990ScheduleA/GrossReceiptsNonUnrltBusGrp/TotalAmt0500
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearAmt08
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus1YearAmt08
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus2YearsAmt06
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus3YearsAmt05
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/CurrentTaxYearMinus4YearsAmt00
IRS990ScheduleA/InvestmentIncomeAndUBTIGrp/TotalAmt027
IRS990ScheduleA/InvestmentIncomeCYPct00.00001
IRS990ScheduleA/InvestmentIncomePYPct00.00002
IRS990ScheduleA/OtherIncome509Grp/CurrentTaxYearAmt00
IRS990ScheduleA/OtherIncome509Grp/TotalAmt00
IRS990ScheduleA/PubliclySupportedOrg509a2Ind0X
IRS990ScheduleA/PublicSupportCY509Pct00.89901
IRS990ScheduleA/PublicSupportPY509Pct00.87801
IRS990ScheduleA/PublicSupportTotal509Amt01724829
IRS990ScheduleA/SubstAndDsqlfyPrsnsTotGrp/CurrentTaxYearAmt073058
IRS990ScheduleA/SubstAndDsqlfyPrsnsTotGrp/CurrentTaxYearMinus1YearAmt06518
IRS990ScheduleA/SubstAndDsqlfyPrsnsTotGrp/CurrentTaxYearMinus2YearsAmt0114148
IRS990ScheduleA/SubstAndDsqlfyPrsnsTotGrp/CurrentTaxYearMinus3YearsAmt00
IRS990ScheduleA/SubstAndDsqlfyPrsnsTotGrp/CurrentTaxYearMinus4YearsAmt00
IRS990ScheduleA/SubstAndDsqlfyPrsnsTotGrp/TotalAmt0193724
IRS990ScheduleA/SubstantialContributorsAmtGrp/CurrentTaxYearAmt0689
IRS990ScheduleA/SubstantialContributorsAmtGrp/CurrentTaxYearMinus1YearAmt06518
IRS990ScheduleA/SubstantialContributorsAmtGrp/CurrentTaxYearMinus2YearsAmt0114148
IRS990ScheduleA/SubstantialContributorsAmtGrp/TotalAmt0121355
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY509Ind0X
IRS990ScheduleA/Total509Grp/CurrentTaxYearAmt01025986
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus1YearAmt0548218
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus2YearsAmt0260472
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus3YearsAmt029499
IRS990ScheduleA/Total509Grp/CurrentTaxYearMinus4YearsAmt054378
IRS990ScheduleA/Total509Grp/TotalAmt01918553
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearAmt01025994
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus1YearAmt0548226
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus2YearsAmt0260478
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus3YearsAmt029504
IRS990ScheduleA/TotalSupportCalendarYearGrp/CurrentTaxYearMinus4YearsAmt054378
IRS990ScheduleA/TotalSupportCalendarYearGrp/TotalAmt01918580
IRS990/ScheduleBRequiredInd00
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Amt091129
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0DUE TO CRA
IRS990ScheduleD/TotalLiabilityAmt091129
IRS990/ScheduleJRequiredInd00
IRS990/ScheduleORequiredInd01
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0THE ORGANIZATION HAS MEMBERS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1EACH MEMBER CENTER HAS THE RIGHT TO VOTE FOR BOARD MEMBERS ELECTIONS TAKE PLACE ANNUALLY.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2FORM 990 IS REVIEWED BY THE BOARD OF DIRECTORS PRIOR TO SUBMISSION.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3EVERY BOARD MEETING STARTS WITH A QUESTION ABOUT CONFLICT OF INTEREST.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4FINANCIAL AND GOVERNING DOCUMENTS ARE AVAILABLE TO THE PUBLIC UPON REASONABLE REQUEST. A COPY OF THE FORM 990 CAN BE ACCESSED ON BOTH THE IRS WEBSITE AND GUIDESTAR.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5CONTRACTORS-GENERAL, MARKETING CONSULTANT, ACCREDITATION COORDINATOR, INTERPRETER SERVICES, PHOTOGRAPHER, EVENT PLANNER SERVICES.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Form 990, Part VI, Section A, Line 6
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1Form 990, Part VI, Section A, Line 7a
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2Form 990, Part VI, Section B, Line 11b
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3Form 990, Part VI, Section B, Line 12c
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4Form 990, Part VI, Section C, Line 19
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc5Form 990, Part IX, Line 11g
IRS990/SchoolOperatingInd00
IRS990/SignificantChangeInd00
IRS990/SignificantNewProgramSrvcInd00
IRS990/StatesWhereCopyOfReturnIsFldCd0TN
IRS990/SubjectToExcsTaxNetInvstIncInd00
IRS990/SubjectToProxyTaxInd00
IRS990/SubjToTaxRmnrtnExPrchtPymtInd00
IRS990/TaxablePartyNotificationInd00
IRS990/TaxExemptBondsInd00
IRS990/TerminateOperationsInd00
IRS990/TotalAssetsBOYAmt0401473
IRS990/TotalAssetsEOYAmt0329167
IRS990/TotalAssetsGrp/BOYAmt0401473
IRS990/TotalAssetsGrp/EOYAmt0329167
IRS990/TotalCompGreaterThan150KInd00
IRS990/TotalContributionsAmt051118
IRS990/TotalEmployeeCnt00

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