Civic Intelligence

Murtis Taylor Human Services System

EIN 23-7158458 • 501(c)3 • Cleveland, OH

Profile

The mission of murtis taylor human services system is to support, empower and strengthen individuals, families and communities to become healthy and productive through effective, integrated health and human services.

13422 Kinsman RoadCleveland, OH 44120

www.murtistaylor.info

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

75th percentile

0.48x

Higher debt load relative to assets than 75% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

47th percentile

0.20x

Higher debt load relative to revenue than 47% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

42nd percentile

1.6%

Higher net margin than 42% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

87th percentile

30%

Faster asset growth than 87% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2022 to 2024

Revenue Growth

44th percentile

4.6%

Faster revenue growth than 44% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2022 to 2024

Assets

Up

$9,281,775

Up $619,474 (+7.2%) from 2023

Liabilities

Up

$4,485,151

Up $248,738 (+5.9%) from 2023

Net Assets

Up

$4,796,624

Up $370,736 (+8.4%) from 2023

Revenue

Down

$22,519,211

Down $2,385,977 (-9.6%) from 2023

Expenses

Up

$22,148,475

Up $99,857 (+0.5%) from 2023

Net Income

Down

$370,736

Down $2,485,834 (-87%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$10M$5.0M$0Assets 2010: $5,700,636Liabilities 2010: $4,637,396Net Assets 2010: $1,063,2402010Assets 2011: $5,061,230Liabilities 2011: $4,075,016Net Assets 2011: $986,2142011Assets 2012: $5,266,804Liabilities 2012: $3,663,155Net Assets 2012: $1,603,6492012Assets 2013: $5,004,222Liabilities 2013: $3,686,052Net Assets 2013: $1,318,1702013Assets 2014: $5,374,887Liabilities 2014: $3,891,858Net Assets 2014: $1,483,0292014Assets 2015: $6,429,723Liabilities 2015: $5,186,936Net Assets 2015: $1,242,7872015Assets 2016: $5,804,958Liabilities 2016: $4,558,991Net Assets 2016: $1,245,9672016Assets 2017: $5,114,052Liabilities 2017: $4,152,730Net Assets 2017: $961,3222017Assets 2018: $7,201,747Liabilities 2018: $5,540,481Net Assets 2018: $1,661,2662018Assets 2019: $5,812,342Liabilities 2019: $4,480,005Net Assets 2019: $1,332,3372019Assets 2020: $8,212,248Liabilities 2020: $6,835,077Net Assets 2020: $1,377,1712020Assets 2021: $6,111,932Liabilities 2021: $3,521,678Net Assets 2021: $2,590,2542021Assets 2022: $5,462,256Liabilities 2022: $3,892,938Net Assets 2022: $1,569,3182022Assets 2023: $8,662,301Liabilities 2023: $4,236,413Net Assets 2023: $4,425,8882023Assets 2024: $9,281,775Liabilities 2024: $4,485,151Net Assets 2024: $4,796,6242024

Highlighted filing

2024

Assets$9,281,775
Liabilities$4,485,151
Net Assets$4,796,624

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0-$10MExpenses 2010: $18,533,2182010Expenses 2011: $19,830,3252011Expenses 2012: $20,981,3902012Revenue 2013: $20,950,042Expenses 2013: $21,367,801Net Income 2013: -$417,7592013Revenue 2014: $21,424,943Expenses 2014: $21,260,084Net Income 2014: $164,8592014Revenue 2015: $21,972,455Expenses 2015: $22,212,697Net Income 2015: -$240,2422015Revenue 2016: $25,364,180Expenses 2016: $25,361,000Net Income 2016: $3,1802016Revenue 2017: $25,150,192Expenses 2017: $25,434,837Net Income 2017: -$284,6452017Revenue 2018: $24,273,902Expenses 2018: $23,573,958Net Income 2018: $699,9442018Revenue 2019: $23,499,760Expenses 2019: $23,828,689Net Income 2019: -$328,9292019Revenue 2020: $22,789,762Expenses 2020: $22,744,928Net Income 2020: $44,8342020Revenue 2021: $22,791,064Expenses 2021: $21,577,981Net Income 2021: $1,213,0832021Revenue 2022: $20,598,929Expenses 2022: $21,619,865Net Income 2022: -$1,020,9362022Revenue 2023: $24,905,188Expenses 2023: $22,048,618Net Income 2023: $2,856,5702023Revenue 2024: $22,519,211Expenses 2024: $22,148,475Net Income 2024: $370,7362024

Highlighted filing

2024

Revenue$22,519,211
Expenses$22,148,475
Net Income$370,736

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$9.28$4.49$4.80$22.5$22.1$0.37
2023Detailed filing. Detailed filing data is available for this year.$8.66$4.24$4.43$24.9$22.0$2.86
2022Detailed filing. Detailed filing data is available for this year.$5.46$3.89$1.57$20.6$21.6$1.02
2021Detailed filing. Detailed filing data is available for this year.$6.11$3.52$2.59$22.8$21.6$1.21
2020Detailed filing. Detailed filing data is available for this year.$8.21$6.84$1.38$22.8$22.7$0.04
2019Detailed filing. Detailed filing data is available for this year.$5.81$4.48$1.33$23.5$23.8$0.33
2018Detailed filing. Detailed filing data is available for this year.$7.20$5.54$1.66$24.3$23.6$0.70
2017Detailed filing. Detailed filing data is available for this year.$5.11$4.15$0.96$25.2$25.4$0.28
2016Detailed filing. Detailed filing data is available for this year.$5.80$4.56$1.25$25.4$25.4$0.00
2015Detailed filing. Detailed filing data is available for this year.$6.43$5.19$1.24$22.0$22.2$0.24
2014Detailed filing. Detailed filing data is available for this year.$5.37$3.89$1.48$21.4$21.3$0.16
2013Detailed filing. Detailed filing data is available for this year.$5.00$3.69$1.32$21.0$21.4$0.42
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.27$3.66$1.60$21.0
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.06$4.08$0.99$19.8
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.70$4.64$1.06$18.5
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 17, 2025
Return Version
2024v5.2
Gross Receipts
$22,519,211
Mission and Program Overview

Mission

The mission of murtis taylor human services system is to support, empower and strengthen individuals, families and communities to become healthy and productive through effective, integrated health and human services.

Its mission is to support, empower and strengthen individuals, families and communities to become healthy and productive through effective, integrated health and human services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Other Notes and Loans Receivable, Net$3,351,849$4,143,432▲ $791,583
Land, Buildings, and Equipment, Net$2,202,811$2,088,573▼ $114,238
Savings and Temporary Cash Investments$1,237,354$1,366,622▲ $129,268
Accounts Receivable$1,102,980$650,777▼ $452,203
Cash and Non-Interest-Bearing Accounts$516,596$634,907▲ $118,311
Inventories for Sale or Use$188,589$320,209▲ $131,620
Prepaid Expenses and Deferred Charges$62,122$77,255▲ $15,133
Total Assets$8,662,301$9,281,775▲ $619,474
Liabilities
Accounts Payable and Accrued Expenses$2,035,714$2,174,094▲ $138,380
Mortgage Notes Payable Secured by Investment Property$1,520,670$1,522,940▲ $2,270
Escrow Account Liability$680,029$788,117▲ $108,088
Total Liabilities$4,236,413$4,485,151▲ $248,738
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$4,404,142$4,771,874▲ $367,732
Net Assets With Donor Restrictions$21,746$24,750▲ $3,004
Total Net Assets Fund Balance$4,425,888$4,796,624▲ $370,736
Total Liabilities and Net Assets / Fund Balance$8,662,301$9,281,775▲ $619,474

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$1,432,948$4,633,213$6,066,161
Other Land Buildings$159,697$1,384,378$1,544,075
Land$495,928-$495,928
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Lovell J CustardPresident & CEOFT$232,624$40,329$272,953
David BrownExecutive VP & COOFT$175,152$30,364$205,516
Raymond MurphyPharmacistFT$135,632$22,266$157,898
Denise CrawfordAdvanced Practice NurseFT$131,700$16,520$148,220
John ManessPharmacistFT$126,975$14,416$141,391
Taylor ThorpeAdvanced Practice NurseFT$129,326$9,313$138,639
Beckie KenneyDirectorFT$101,462$25,334$126,796
Nancy DiffenbacherAdvanced Practice NurseFT$110,212$12,390$122,602
Ivo OmegaControllerFT$103,729$4,146$107,875

Board Members and Trustees

NameTitle
Darian JohnsonChairman
Sarah a SmithVice-chairman
Alita CauleyBoard Member
Cynthia L SullivanBoard Member
Deborah N Adul RahimBoard Member
Donna M ZacharyBoard Member
Janet WilliamsBoard Member
Joseph Jasper JrBoard Member
Keita CarrBoard Member
Martha MuhammadBoard Member
Ossie M NealBoard Member
Pamala MurphyBoard Member
Retanio Aj RuckerBoard Member
Sharon E Rhodes-chaklettBoard Member
Desiree PowellBoard Member-former
Kaen TaylorBoard Member-former
Najma Abdur RahimBoard Member-former
Veronica HollowaySecretary
Annetta FisherTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Mccaulley & CompanyPsychiatrist28340 RED RAVEN ROAD, Pepper Pike, OH 44124$312,266
R-capSecurityPO BOX 10167, Cleveland, OH 44110$205,584
-Proposal Writing19660 ROSLYN DRIVE, Rocky River, OH 44116$109,000
Revenue and Support

Revenue Composition

Contributions and Grants
$4,618,480
Program Service Revenue
$17,316,861
Investment Income
$513,387
Other Revenue
$70,483
All Other Contributions
$123,664
Change in Net Assets
$370,736

Audited Revenue Reconciliation

Revenue per Audited Statements
$22,519,211
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Total Revenue per Audited Statements
$22,519,211
Total Revenue per Form 990
$22,519,211
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Other Expenses$11,118,297
Salaries, Compensation, and Employee Benefits$10,954,276
Total Fundraising Expense$82,285
Grants and Similar Amounts Paid$75,902
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Comp Disqual Persons$7,245,874$1,116,955$12,971$8,375,800
Other Employee Benefits$968,904$155,822$1,214$1,125,940
Fees for Services Other$536,523$339,561$64,500$940,584
Payroll Taxes$639,953$98,610$1,105$739,668
Occupancy$344,205$192,423-$536,628
Current Officers, Directors, Trustees, and Key Employees$426,276$56,159$1,694$484,129
Office Expenses$254,458$47,426-$301,884
Information Technology$171,847$93,787-$265,634
Pension Plan Contributions$201,404$26,534$801$228,739
Depreciation Depletion$131,248$62,418-$193,666
Insurance$27,416$132,820-$160,236
Travel$137,839$16,795-$154,634
Fees for Services Accounting$85,599$54,174-$139,773
Interest$64,345$51,261-$115,606
Grants to Domestic Individuals$75,902--$75,902
Fees for Services Legal$36,886$23,345-$60,231
Other Expenses$24,200$13,207-$37,407
Conferences and Meetings$2,394$125-$2,519
Total Functional Expenses$19,497,340$2,568,850$82,285$22,148,475

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$22,148,475
Total Expenses per Audited Statements$22,148,475
Total Expenses per Form 990$22,148,475
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

Form 990 review: the board of directors receive the form for review prior to filing. Additionally, the ceo, coo, controller and chairman of the board of directors meet to review, discuss, and approve the document prior to filing. The full board of directors approve the form 990 at the next regularly scheduled meeting after the return is reviewed by the ceo, coo, controller and chairman of the board of directors.

Form 990, Part VI, Section B, Line 12C

Monitoring and enforcement of conflict policy: the organization's conflict policy is discussed during the annual corporate compliance training. All staff are required to report potential conflict issues to the corporate compliance staff.

Form 990, Part VI, Section B, Line 15A

Compensation review: the board of directors review the compensation of the ceo and base the decision of determining compensation on a number of criteria including compensation of the ceo's in similar organizations. The compensation is also based on job performance through guidelines that are set by the board of trustees.

Form 990, Part VI, Section C, Line 19

Availability of documents: copies of the conflict policy and client's rights are given to consumers. Client's rights are posted on walls and people can file complaints with the client's rights officer. Governing documents and financial statements are available for on-site review by the public upon request.

Filing and Contact Details

Filer

Filer Name
Murtis Taylor Human Services System
EIN
23-7158458
Phone
2162834400
Address
13422 KINSMAN ROAD, CLEVELAND, OH 44120

Signing Officer

Name
Lovell J Custard
Title
President & CEO
Phone
2162834400
Signed
2025-11-17
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Lovell J Custard
Formed
1948
Legal Domicile
Oh
Voting Board Members
15
Independent Board Members
15
Employees
186
Volunteers
37

Preparer

Firm
Maloney Novotny LLC
Address
1111 SUPERIOR AVE SUITE 700, CLEVELAND, OH 44114-2540
Preparer
Allen C Waddle Jr
Phone
2163630100
Supplemental Narrative

Additional Explanations

Form 990 Part X Line 7

The amount shown as notes/loans receivable represents an employee retention credit filed during 2023.

Financial Statement Notes

PART IV, LINE 2B:

Assets held in custody for others: these assets consist of funds received by murtis taylor human services system (mthss) as a fiscal agent for certain clients of mthss and three other entities. The purpose of this arrangement with the clients is to enhance their money management skills. Mthss is acting as the fiscal agent for three other entities. The recorded liability represents mthss's liability to these clients and the other entities for the funds deposited.

Raw XML AppendixShowing 400 of 844 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/PersonNm0DARIAN JOHNSON
IRS990/Form990PartVIISectionAGrp/PersonNm1SARAH A SMITH
IRS990/Form990PartVIISectionAGrp/PersonNm2ANNETTA FISHER
IRS990/Form990PartVIISectionAGrp/PersonNm3VERONICA HOLLOWAY
IRS990/Form990PartVIISectionAGrp/PersonNm4DEBORAH N ADUL RAHIM
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IRS990/Form990PartVIISectionAGrp/PersonNm6KEITA CARR
IRS990/Form990PartVIISectionAGrp/PersonNm7ALITA CAULEY
IRS990/Form990PartVIISectionAGrp/PersonNm8JOSEPH JASPER JR
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IRS990/Form990PartVIISectionAGrp/PersonNm11OSSIE M NEAL
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IRS990/Form990PartVIISectionAGrp/PersonNm13SHARON E RHODES-CHAKLETT
IRS990/Form990PartVIISectionAGrp/PersonNm14RETANIO AJ RUCKER
IRS990/Form990PartVIISectionAGrp/PersonNm15CYNTHIA L SULLIVAN
IRS990/Form990PartVIISectionAGrp/PersonNm16KAEN TAYLOR
IRS990/Form990PartVIISectionAGrp/PersonNm17JANET WILLIAMS
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IRS990/Form990PartVIISectionAGrp/PersonNm19DAVID BROWN
IRS990/Form990PartVIISectionAGrp/PersonNm20LOVELL J CUSTARD
IRS990/Form990PartVIISectionAGrp/PersonNm21DENISE CRAWFORD
IRS990/Form990PartVIISectionAGrp/PersonNm22JOHN MANESS
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IRS990/Form990PartVIISectionAGrp/PersonNm24BECKIE KENNEY
IRS990/Form990PartVIISectionAGrp/PersonNm25TAYLOR THORPE
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IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt7BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt8BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt9BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt10BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt11BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt12BOARD MEMBER-FORMER
IRS990/Form990PartVIISectionAGrp/TitleTxt13BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt14BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt15BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt16BOARD MEMBER-FORMER
IRS990/Form990PartVIISectionAGrp/TitleTxt17BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt18BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt19EXECUTIVE VP & COO
IRS990/Form990PartVIISectionAGrp/TitleTxt20PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt21ADVANCED PRACTICE NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt22PHARMACIST
IRS990/Form990PartVIISectionAGrp/TitleTxt23PHARMACIST
IRS990/Form990PartVIISectionAGrp/TitleTxt24DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt25ADVANCED PRACTICE NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt26ADVANCED PRACTICE NURSE
IRS990/Form990PartVIISectionAGrp/TitleTxt27CONTROLLER
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IRS990/FormerOfcrEmployeesListedInd01
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IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
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IRS990/MissionDesc0THE MISSION OF MURTIS TAYLOR HUMAN SERVICES SYSTEM IS TO SUPPORT, EMPOWER AND STRENGTHEN INDIVIDUALS, FAMILIES AND COMMUNITIES TO BECOME HEALTHY AND PRODUCTIVE THROUGH EFFECTIVE, INTEGRATED HEALTH AND HUMAN SERVICES.
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