Civic Intelligence

Service Access & Management Inc

EIN 23-2897133 • 501(c)3 • Reading, PA

Profile

To help people throughout pennsylvania enhance the quality of their lives by effectively and efficiently managing and/or providing needed, accessible and individually satisfying human services.

19 North Sixth Street 300Reading, PA 19601

www.sam-inc.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

80th percentile

0.72x

Higher debt load relative to assets than 80% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Liabilities / Revenue

31st percentile

0.21x

Higher debt load relative to revenue than 31% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Net Margin

43rd percentile

2.3%

Higher net margin than 43% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Top Officer Pay

44th percentile

$436,097

Higher top officer pay than 44% of similar nonprofits.

Top officer pay equals 0.4% of source-year revenue.

501(c)3 • $100M-$250M nonprofits • Source year 2024

Asset Growth

88th percentile

23%

Faster asset growth than 88% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Revenue Growth

44th percentile

6.0%

Faster revenue growth than 44% of similar nonprofits.

501(c)3 • $100M-$250M nonprofits • Annualized from 2023 to 2024

Assets

Up

$31,440,052

Up $5,858,502 (+23%) from 2023

Liabilities

Up

$22,547,714

Up $3,279,356 (+17%) from 2023

Net Assets

Up

$8,892,338

Up $2,579,146 (+41%) from 2023

Revenue

Up

$107,530,690

Up $6,066,341 (+6.0%) from 2023

Expenses

Down

$105,053,039

Down $977,204 (-0.9%) from 2023

Net Income

Up

$2,477,651

Up $7,043,545 (+154%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$40M$30M$20M$10M$0Assets 2010: $19,472,761Liabilities 2010: $15,758,847Net Assets 2010: $3,713,9142010Assets 2011: $20,302,399Liabilities 2011: $14,435,691Net Assets 2011: $5,866,7082011Assets 2012: $23,457,195Liabilities 2012: $17,646,831Net Assets 2012: $5,810,3642012Assets 2013: $20,362,469Liabilities 2013: $16,970,524Net Assets 2013: $3,391,9452013Assets 2014: $21,753,615Liabilities 2014: $18,161,029Net Assets 2014: $3,592,5862014Assets 2015: $24,114,505Liabilities 2015: $19,026,065Net Assets 2015: $5,088,4402015Assets 2016: $24,590,775Liabilities 2016: $18,763,019Net Assets 2016: $5,827,7562016Assets 2017: $25,713,916Liabilities 2017: $19,784,830Net Assets 2017: $5,929,0862017Assets 2018: $24,900,426Liabilities 2018: $18,589,510Net Assets 2018: $6,310,9162018Assets 2019: $27,634,151Liabilities 2019: $20,238,379Net Assets 2019: $7,395,7722019Assets 2020: $30,233,906Liabilities 2020: $20,414,722Net Assets 2020: $9,819,1842020Assets 2021: $35,713,414Liabilities 2021: $25,156,264Net Assets 2021: $10,557,1502021Assets 2022: $31,890,608Liabilities 2022: $21,155,711Net Assets 2022: $10,734,8972022Assets 2023: $25,581,550Liabilities 2023: $19,268,358Net Assets 2023: $6,313,1922023Assets 2024: $31,440,052Liabilities 2024: $22,547,714Net Assets 2024: $8,892,3382024

Highlighted filing

2024

Assets$31,440,052
Liabilities$22,547,714
Net Assets$8,892,338

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$150M$100M$50M$0-$50MExpenses 2010: $57,488,2242010Expenses 2011: $59,039,8532011Expenses 2012: $64,445,4992012Expenses 2013: $61,602,0382013Revenue 2014: $62,379,350Expenses 2014: $62,178,709Net Income 2014: $200,6412014Revenue 2015: $64,201,291Expenses 2015: $62,705,437Net Income 2015: $1,495,8542015Revenue 2016: $70,736,407Expenses 2016: $69,997,091Net Income 2016: $739,3162016Revenue 2017: $75,673,780Expenses 2017: $75,572,450Net Income 2017: $101,3302017Revenue 2018: $77,369,417Expenses 2018: $76,987,587Net Income 2018: $381,8302018Revenue 2019: $81,399,006Expenses 2019: $80,314,150Net Income 2019: $1,084,8562019Revenue 2020: $83,002,674Expenses 2020: $80,579,262Net Income 2020: $2,423,4122020Revenue 2021: $89,154,160Expenses 2021: $88,416,194Net Income 2021: $737,9662021Revenue 2022: $102,458,440Expenses 2022: $102,280,693Net Income 2022: $177,7472022Revenue 2023: $101,464,349Expenses 2023: $106,030,243Net Income 2023: -$4,565,8942023Revenue 2024: $107,530,690Expenses 2024: $105,053,039Net Income 2024: $2,477,6512024

Highlighted filing

2024

Revenue$107,530,690
Expenses$105,053,039
Net Income$2,477,651

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$31.4$22.5$8.89$108$105$2.48
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$25.6$19.3$6.31$101$106$4.57
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$31.9$21.2$10.7$102$102$0.18
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$35.7$25.2$10.6$89.2$88.4$0.74
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$30.2$20.4$9.82$83.0$80.6$2.42
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$27.6$20.2$7.40$81.4$80.3$1.08
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$24.9$18.6$6.31$77.4$77.0$0.38
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$25.7$19.8$5.93$75.7$75.6$0.10
2016Detailed filing. Detailed filing data is available for this year.$24.6$18.8$5.83$70.7$70.0$0.74
2015Detailed filing. Detailed filing data is available for this year.$24.1$19.0$5.09$64.2$62.7$1.50
2014Detailed filing. Detailed filing data is available for this year.$21.8$18.2$3.59$62.4$62.2$0.20
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$20.4$17.0$3.39$61.6
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$23.5$17.6$5.81$64.4
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$20.3$14.4$5.87$59.0
2010XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$19.5$15.8$3.71$57.5
Latest Detailed Filing

The latest 2024 filing currently has linked XML that has not been fully parsed yet. Showing the latest detailed filing from 2022 below.

Jump To
Filing Snapshot
Filing Period
Jul 1, 2021 to Jun 30, 2022
Signed
May 11, 2023
Return Version
2021v4.2
Gross Receipts
$102,488,685
Mission and Program Overview

Mission

To help people throughout pennsylvania enhance the quality of their lives by effectively and efficiently managing and/or providing needed, accessible and individually satisfying human services.

To help people throughout pennsylvania and new jersey enhance the quality of their lives by effectively and efficiently managing and/or providing needed, accessible and individually satisfying human services.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$9,646,715$13,025,025▲ $3,378,310
Savings and Temporary Cash Investments$16,601,838$10,024,358▼ $6,577,480
Land, Buildings, and Equipment, Net$7,283,568$6,813,088▼ $470,480
Investments in Publicly Traded Securities$2,092,135$1,885,338▼ $206,797
Prepaid Expenses and Deferred Charges$89,158$142,799▲ $53,641
Total Assets$35,713,414$31,890,608▼ $3,822,806
Liabilities
Accounts Payable and Accrued Expenses$13,507,486$13,862,078▲ $354,592
Other Liabilities$6,759,778$6,287,633▼ $472,145
Tax Exempt Bond Liabilities$4,414,000$1,006,000▼ $3,408,000
Mortgage Notes Payable Secured by Investment Property$475,000$0▼ $475,000
Total Liabilities$25,156,264$21,155,711▼ $4,000,553
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$7,367,490$7,358,508▼ $8,982
Net Assets With Donor Restrictions$3,189,660$3,376,389▲ $186,729
Total Net Assets Fund Balance$10,557,150$10,734,897▲ $177,747
Total Liabilities and Net Assets / Fund Balance$35,713,414$31,890,608▼ $3,822,806

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$4,484,753$4,262,409$8,747,162
Equipment$702,478$667,650$1,370,128
Leasehold Improvements$571,956$543,600$1,115,556
Land$1,053,901-$1,053,901
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Nan H HaverCEO/presidentFT$328,324$79,146$407,470
Mary Ann KowalonekCFO/vice PresidentFT$269,257$128,079$397,336
Lori HartmanChief Operating OfficerFT$186,057$51,890$237,947
Stan MillerDirector of Grants & BudgeFT$197,492$7,575$205,067
Jennifer SeidelControllerFT$200,016$1,001$201,017
Jeffrey BuffingtonDirector of ItFT$169,980$23,908$193,888
Jeffrey MarksClinical OfficerFT$168,773$24,508$193,281
Kristin ClarkHuman Resources OfficerFT$173,568$1,001$174,569

Board Members and Trustees

Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$102,054,368
Investment Income
$32,693
Other Revenue
$371,379
Change in Net Assets
$177,747

Audited Revenue Reconciliation

Revenue per Audited Statements
$102,076,297
Revenue Not Reported on Financial Statements
$382,143
Revenue Not Reported on Form 990
$0
Other Revenue Adjustments
$382,143
Total Revenue per Audited Statements
$102,076,297
Total Revenue per Form 990
$102,458,440
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$62,517,022
Other Expenses$39,763,671
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$47,324,412$2,447,653-$49,772,065
Other Employee Benefits$7,204,080$78,153-$7,282,233
Payroll Taxes$3,333,717$149,712-$3,483,429
Occupancy$2,103,554$61,579-$2,165,133
Office Expenses$2,024,780$36,515-$2,061,295
Fees for Services Other$1,823,070$149,480-$1,972,550
Travel$1,512,581$148,542-$1,661,123
Pension Plan Contributions$883,181$145,872-$1,029,053
Current Officers, Directors, Trustees, and Key Employees$950,242--$950,242
Interest$124,443$382,143-$506,586
Depreciation Depletion$489,616--$489,616
Fees for Services Accounting$244,267$13,663-$257,930
Other Expenses$136,886$8,245-$145,131
Fees for Services Legal$48,043$15,644-$63,687
Total Functional Expenses$98,626,726$3,653,967$0$102,280,693

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$102,280,693
Expenses per Audited Statements$101,898,550
Total Expenses per Audited Statements$101,898,550
Expenses Not Reported on Financial Statements$382,143
Other Expense Adjustments$382,143
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Advances From Counties$6,287,633

Bond Issues

BondIssuerIssuedIssue PricePurpose
AMuni Auth of the Twp of S Heidelberg2012-08-28$2,565,000Refinance of 2005 tax-exempt issuance

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
A$2,565,000-$1,559,000$47,240

Bond Financing Compliance

No rebate due
No
Rebate not yet due
Yes
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
Yes
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

Independent cpa firm prepares form 990 and then reviews it with the ceo/president of the organization.

Form 990, Part VI, Section B, Line 12C

The board updates the conflict of interest policy forms annually. The board also reviews, on an individual basis, employees conflicts which have been disclosed.

Form 990, Part VI, Section B, Line 15

The board engages a human resources consulting firm to provide a report. This report is prepared based on research done by the firm during which they review the salaries paid to managers and executives in similar non-profit and governmental organizations for like positions. The report is summarized in the form of a salary scale. This scale is updated by the selected contractor at least every three years. The board meets with the consultant to review the scale and discuss the report in detail. The report is then submitted for a vote. Upon approval of the scale by the board the ceo is empowered to place management employees anywhere on the scale but never above the cap for each band.

Form 990, Part VI, Section C, Line 18

The organization's form 990 is available upon request.

Form 990, Part VI, Section C, Line 19

The organization makes its governing documents, conflict of interest policy, and financial statements available to the public upon request.

Filing and Contact Details

Filer

Filer Name
Service Access & Management Inc
EIN
23-2897133
Phone
6102360530
Address
19 NORTH SIXTH STREET 300, READING, PA 19601

Signing Officer

Name
Mary Ann Kowalonek
Title
CEO/president
Phone
6102360530
Signed
2023-05-11
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Mary Ann Kowalonek
Formed
1987
Legal Domicile
Pa
Voting Board Members
15
Independent Board Members
12
Employees
997
Volunteers
12

Preparer

Firm
Rkl Llp
Address
1330 BROADCASTING ROAD, WYOMISSING, PA 19610-6008
Preparer
Ruthann J Woll CPA
Phone
6103761595
Supplemental Narrative

Additional Explanations

Form 990, Part V, Line 1C

The organization did not have any instances where backup withholding was required; however, if the situation would arise, the organization is aware of the reporting requirements and would handle that accordingly.

Form 990, Part XI, Line 2C

The organization has not changed its process of overseeing the audit and selection of an independent accountant from the prior year.

Financial Statement Notes

PART X, LINE 2:

The organization qualifies as a tax-exempt organization under the provision of the internal revenue code section 501(c)(3) and; therefore, is generally not subject to federal income taxes. The organization recognizes penalties and interest accrued related to income tax liabilities in the provision (benefit) for income taxes in its statement of activities. For the years ended june 30, 2022 and 2021, there were no accruals for the payment of penalties and interest. The organization follows the standards for accounting for uncertainty in income taxes according to the principles of financial accounting standards board (fasb) accounting standards codification 740, income taxes, which prescribes a recognition threshold and measurement attributable for the financial statement recognition and measurement of a tax position taken, or expected to be taken, in a tax return. Accounting principles generally accepted in the united states of america require management to evaluate tax positions taken by the organization, including whether the entity is exempt from income taxes. Management evaluated the tax positions taken and concluded that the organization had taken no uncertain tax positions that require recognition or disclosure in the financial statements. Therefore, no provision or liability for income taxes have been included in the financial statements. With few exceptions, the organization is no longer subject to income tax examinations by the u.s. Federal, state, or local authorities for years ending after 2019.

PART XI, LINE 4B - OTHER ADJUSTMENTS:

Reclass of interest income 382,143.

PART XII, LINE 4B - OTHER ADJUSTMENTS:

Reclass of interest income 382,143.

Raw XML AppendixShowing 400 of 746 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990/AccountantCompileOrReviewInd00
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IRS990/AccountsPayableAccrExpnssGrp/EOYAmt013862078
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IRS990/ActivityOrMissionDesc0TO HELP PEOPLE THROUGHOUT PENNSYLVANIA AND NEW JERSEY ENHANCE THE QUALITY OF THEIR LIVES BY EFFECTIVELY AND EFFICIENTLY MANAGING AND/OR PROVIDING NEEDED, ACCESSIBLE AND INDIVIDUALLY SATISFYING HUMAN SERVICES.
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IRS990/BooksInCareOfDetail/PhoneNum06102360530
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IRS990/Form990PartVIISectionAGrp/PersonNm4MARIE BEAUCHAMP
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IRS990/Form990PartVIISectionAGrp/PersonNm16JENNIFER SEIDEL
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IRS990/Form990PartVIISectionAGrp/PersonNm18KRISTIN CLARK
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IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt11DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR OF GRANTS & BUDGE
IRS990/Form990PartVIISectionAGrp/TitleTxt16CONTROLLER
IRS990/Form990PartVIISectionAGrp/TitleTxt17CLINICAL OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt18HUMAN RESOURCES OFFICER
IRS990/Form990PartVIISectionAGrp/TitleTxt19DIRECTOR OF IT
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IRS990/ProgSrvcAccomActy2Grp/Desc0INTELLECTUAL DISABILITIES SERVICES PROVIDED TO BERKS, SCHUYLKILL, CLEARFIELD-JEFFERSON, CLARION, FRANKLIN, FULTON, MONTGOMERY, LEHIGH, ALLEGHENY, HUNTINGDON, MIFFLIN, JUNIATA, LACKAWANNA, BLAIR, LEBANON & ALLEGHENY COUNTIES AND NEW JERSEY
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IRS990/ProgSrvcAccomActy3Grp/Desc0OTHER PROGRAMS RELATED TO MENTAL HEALTH AND HUMAN SERVICES PROVIDED TO VARIOUS COUNTIES IN PENNSYLVANIA AND NEW JERSEY.
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IRS990/ProgSrvcAccomActy3Grp/RevenueAmt050685821
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