Civic Intelligence

Chandler Hall Health Services Inc

EIN 23-2365124 • 501(c)3 • Newtown, PA

Profile

Chandler hall, a non-profit organization, as guided by the quaker principle of seeking that of god in everyone, provides an array of quality care services for aging individuals, their families and caregivers, who become a part of the chandler hall community.

99 Barclay StreetNewtown, PA 18940

www.chandlerhall.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

98th percentile

1.58x

Higher debt load relative to assets than 98% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

87th percentile

1.73x

Higher debt load relative to revenue than 87% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

22nd percentile

-6.3%

Higher net margin than 22% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

58th percentile

$209,254

Higher top officer pay than 58% of similar nonprofits.

Top officer pay equals 1.0% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Asset Growth

20th percentile

-3.8%

Faster asset growth than 20% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Revenue Growth

24th percentile

-5.9%

Faster revenue growth than 24% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Assets

Down

$21,984,809

Down $867,213 (-3.8%) from 2023

Liabilities

Down

$34,797,240

Down $10,213 (-0.0%) from 2023

Net Assets

Down

-$12,812,431

Down $857,000 (-7.2%) from 2023

Revenue

Down

$20,112,170

Down $1,269,526 (-5.9%) from 2023

Expenses

Down

$21,378,911

Down $1,226,289 (-5.4%) from 2023

Net Income

Down

-$1,266,741

Down $43,237 (-3.5%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$40M$20M$0-$20MAssets 2010: $31,856,785Liabilities 2010: $27,867,991Net Assets 2010: $3,988,7942010Assets 2011: $30,883,526Liabilities 2011: $27,082,899Net Assets 2011: $3,800,6272011Assets 2012: $31,434,751Liabilities 2012: $26,377,447Net Assets 2012: $5,057,3042012Assets 2013: $28,780,826Liabilities 2013: $24,262,483Net Assets 2013: $4,518,3432013Assets 2014: $28,075,062Liabilities 2014: $23,818,274Net Assets 2014: $4,256,7882014Assets 2015: $25,949,440Liabilities 2015: $23,525,887Net Assets 2015: $2,423,5532015Assets 2016: $23,549,433Liabilities 2016: $22,845,825Net Assets 2016: $703,6082016Assets 2017: $29,609,190Liabilities 2017: $30,346,056Net Assets 2017: -$736,8662017Assets 2018: $27,347,630Liabilities 2018: $31,789,728Net Assets 2018: -$4,442,0982018Assets 2019: $26,587,361Liabilities 2019: $32,687,661Net Assets 2019: -$6,100,3002019Assets 2020: $26,412,529Liabilities 2020: $34,529,921Net Assets 2020: -$8,117,3922020Assets 2021: $24,447,052Liabilities 2021: $33,383,760Net Assets 2021: -$8,936,7082021Assets 2022: $23,459,239Liabilities 2022: $34,644,868Net Assets 2022: -$11,185,6292022Assets 2023: $22,852,022Liabilities 2023: $34,807,453Net Assets 2023: -$11,955,4312023Assets 2024: $21,984,809Liabilities 2024: $34,797,240Net Assets 2024: -$12,812,4312024

Highlighted filing

2024

Assets$21,984,809
Liabilities$34,797,240
Net Assets-$12,812,431

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0-$10MExpenses 2010: $19,372,1802010Revenue 2011: $19,159,401Expenses 2011: $19,167,968Net Income 2011: -$8,5672011Revenue 2012: $20,287,025Expenses 2012: $19,505,547Net Income 2012: $781,4782012Revenue 2013: $19,956,517Expenses 2013: $20,417,454Net Income 2013: -$460,9372013Revenue 2014: $20,199,444Expenses 2014: $19,749,131Net Income 2014: $450,3132014Revenue 2015: $18,135,506Expenses 2015: $19,772,778Net Income 2015: -$1,637,2722015Revenue 2016: $18,430,523Expenses 2016: $20,460,585Net Income 2016: -$2,030,0622016Revenue 2017: $19,333,872Expenses 2017: $20,911,970Net Income 2017: -$1,578,0982017Revenue 2018: $18,259,270Expenses 2018: $21,609,069Net Income 2018: -$3,349,7992018Revenue 2019: $19,085,728Expenses 2019: $20,968,789Net Income 2019: -$1,883,0612019Revenue 2020: $17,505,940Expenses 2020: $19,958,977Net Income 2020: -$2,453,0372020Revenue 2021: $20,088,325Expenses 2021: $21,080,201Net Income 2021: -$991,8762021Revenue 2022: $20,857,764Expenses 2022: $22,434,303Net Income 2022: -$1,576,5392022Revenue 2023: $21,381,696Expenses 2023: $22,605,200Net Income 2023: -$1,223,5042023Revenue 2024: $20,112,170Expenses 2024: $21,378,911Net Income 2024: -$1,266,7412024

Highlighted filing

2024

Revenue$20,112,170
Expenses$21,378,911
Net Income-$1,266,741

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$22.0$34.8$12.8$20.1$21.4$1.27
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$22.9$34.8$12.0$21.4$22.6$1.22
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$23.5$34.6$11.2$20.9$22.4$1.58
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$24.4$33.4$8.94$20.1$21.1$0.99
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$26.4$34.5$8.12$17.5$20.0$2.45
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$26.6$32.7$6.10$19.1$21.0$1.88
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$27.3$31.8$4.44$18.3$21.6$3.35
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$29.6$30.3$0.74$19.3$20.9$1.58
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$23.5$22.8$0.70$18.4$20.5$2.03
2015Detailed filing. Detailed filing data is available for this year.$25.9$23.5$2.42$18.1$19.8$1.64
2014Detailed filing. Detailed filing data is available for this year.$28.1$23.8$4.26$20.2$19.7$0.45
2013Detailed filing. Detailed filing data is available for this year.$28.8$24.3$4.52$20.0$20.4$0.46
2012Summary only. Only limited summary data is available for this year.$31.4$26.4$5.06$20.3$19.5$0.78
2011Summary only. Only limited summary data is available for this year.$30.9$27.1$3.80$19.2$19.2$0.01
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$31.9$27.9$3.99$19.4
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 10, 2025
Return Version
2024v5.2
Gross Receipts
$20,243,071
Mission and Program Overview

Mission

Chandler hall, a non-profit organization, as guided by the quaker principle of seeking that of god in everyone, provides an array of quality care services for aging individuals, their families and caregivers, who become a part of the chandler hall community.

Chandler hall provides housing, health care, and other related services to senior citizens.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$10,227,363$10,419,184▲ $191,821
Land, Buildings, and Equipment, Net$9,390,582$8,378,301▼ $1,012,281
Accounts Receivable$1,436,094$1,662,599▲ $226,505
Savings and Temporary Cash Investments$970,972$799,615▼ $171,357
Prepaid Expenses and Deferred Charges$500,421$521,605▲ $21,184
Cash and Non-Interest-Bearing Accounts$281,634$164,732▼ $116,902
Inventories for Sale or Use$44,956$38,773▼ $6,183
Total Assets$22,852,022$21,984,809▼ $867,213
Liabilities
Tax Exempt Bond Liabilities$22,892,199$22,273,544▼ $618,655
Other Liabilities$7,450,448$7,793,061▲ $342,613
Accounts Payable and Accrued Expenses$4,066,081$4,338,041▲ $271,960
Mortgage Notes Payable Secured by Investment Property$398,725$392,594▼ $6,131
Total Liabilities$34,807,453$34,797,240▼ $10,213
Net Assets / Fund Balance
Net Assets With Donor Restrictions$913,247$879,804▼ $33,443
Net Assets Without Donor Restrictions$-12,868,678$-13,692,235▼ $823,557
Total Net Assets Fund Balance$-11,955,431$-12,812,431▼ $857,000
Total Liabilities and Net Assets / Fund Balance$22,852,022$21,984,809▼ $867,213

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$6,936,762$30,150,672$37,087,434
Equipment$377,578$5,411,896$5,789,474
Land$928,004-$928,004
Other Land Buildings$135,957$719,375$855,332

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2024$1,386,309-▲ $156,327-$1,534,798
2023$1,214,295-▲ $178,984-$1,386,309
2022$1,416,896-▼ $195,671-$1,214,295
2021$1,247,419-▲ $176,690-$1,416,896
2020$1,135,736-▲ $117,795-$1,247,419
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
John WhitmanCEOFT$195,800$13,454$209,254
Christine LandenbergerCFOFT$155,537$15,826$171,363
Viktoria StebnerRegistered NurseFT$132,592$9,859$142,451
Laura ShaverDirector of Clinical ServicesFT$125,874$10,084$135,958
Deborah MarinoNurse PractitionerFT$128,360$768$129,128
Ignacy PawlowskiLpnFT$118,910$9,765$128,675
Christopher DonnellyHealth Services AdminFT$127,295$809$128,104

Board Members and Trustees

NameTitle
Sherrin JohnsonBoard Chair
Jenna DavisVice-chair
Paul SheehanVice-chair (until 9/24)
David SmithDirector
Shauna BetofDirector
Michael SmithDirector (until 8/24 )
Peter FreySecretary
Lorraine MuthTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
Healthpro HeritagePhys., Occ., Speech TherapyPO BOX 69268, Baltimore, MD 21264-9268$625,852
Intelycare INCAgency StaffingPO BOX 200413, Pittsburgh, PA 15251-0413$271,683
Reinsel Kuntz Lesher LLPConsulting/billingPO BOX 8408, Lancaster, PA 17604-8408$124,083
Revenue and Support

Revenue Composition

Contributions and Grants
$281,187
Program Service Revenue
$19,365,421
Investment Income
$346,739
Other Revenue
$118,823
All Other Contributions
$254,178
Change in Net Assets
$-1,266,741

Audited Revenue Reconciliation

Revenue per Audited Statements
$20,216,765
Revenue Not Reported on Financial Statements
$-104,595
Revenue Not Reported on Form 990
$409,741
Other Revenue Adjustments
$-104,595
Total Revenue per Audited Statements
$20,626,506
Total Revenue per Form 990
$20,112,170
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$12,329,782
Other Expenses$9,049,129
Total Fundraising Expense$18,913
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$8,261,316$1,588,984$18,263$9,868,563
Fees for Services Other$1,975,965$291,713-$2,267,678
Interest$1,459,141--$1,459,141
Depreciation Depletion$1,393,844--$1,393,844
Other Employee Benefits$1,017,266$192,458-$1,209,724
Payroll Taxes$642,310$180,926-$823,236
Occupancy$629,816--$629,816
Insurance$73,474$521,324-$594,798
Office Expenses$247,825$167,833-$415,658
Current Officers, Directors, Trustees, and Key Employees$318,674$61,293$650$380,617
Information Technology-$302,210-$302,210
Travel$98,939$2,917-$101,856
Fees for Services Accounting-$90,056-$90,056
Pension Plan Contributions$38,932$8,710-$47,642
Fees for Services Legal$15,502$30,624-$46,126
All Other Expenses$9,954$32,624-$42,578
Fees for Services Management-$29,121-$29,121
Other Expenses$26,952$52,154-$26,952
Advertising-$26,642-$26,642
Conferences and Meetings$8,357$7,799-$16,156
Total Functional Expenses$17,757,667$3,602,331$18,913$21,378,911

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$21,483,506
Expenses per Audited Statements$21,378,911
Total Expenses per Form 990$21,378,911
Expenses Not Reported on Form 990$104,595
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
Yes
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Gaming Gross Income$34,350
Fundraising Gross Income$26,826
Fundraising Direct Expenses$25,632
Gaming Direct Expenses$11,392
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Golf Classic$53,835$26,826$278$26,548
Total Events$53,835$26,826$25,632$1,194
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred System Fee$5,150,196
Refundable Entrance Fees$1,176,950
Refundable Advances$1,088,516
Nonrefundable Entrance Fees$377,399

Bond Issues

BondIssuerIssuedIssue PricePurpose
ABucks County Industrial Development Authority2017-07-24$24,140,000Refinance outstanding bonds, fund capex, certain reserves & closing cost

Bond Proceeds

BondTotal ProceedsSpentRetiredIssuance Costs
A$24,140,000$19,478,305$1,090,000$482,800

Bond Financing Compliance

No rebate due
Yes
Rebate not yet due
No
Form 8038-T filed
No
Gross proceeds invested
No
Gross proceeds invested in GIC
No
Exception to rebate
No
Corrective action procedures
Yes
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
Yes
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 1A

The executive committee shall consist of the officers of the corporation and two or more other directors who shall be nominated by the governance committee subject to approval by the board. The executive committee shall have the power to make a binding decision in an emergency only if a quorum of the entire board is not available for a specially called meeting of the board. The ceo may be an invited guest.

Form 990, Part VI, Section A, Line 4

Section 5.3 of the bylaws was updated in 2024 to ensure adequate membership for the board of directors.

Form 990, Part VI, Section A, Line 6

The corporation shall have a single member, which shall be chandler health resources, a pennsylvania nonprofit corporation.

Form 990, Part VI, Section B, Line 11B

The form 990 is reviewed by the finance committee of the board, and a final copy of form 990 will be provided to all board members prior to filing.

Form 990, Part VI, Section B, Line 12C

A copy of the conflict of interest policy and the conflict of interest survey are distributed upon hire or appointment and annually thereafter to each board director, board officer, and department head or staff who has responsibility for purchasing, contracting and/or vendor selection. Each individual will identify and declare on the survey any actual or potential conflicts of interests on the statement. Conflicts that arise before or after the annual distribution of the survey shall be discussed and documented. Conflict of interest surveys are reviewed annually by the governance committee who will report to the full board. Possible or actual conflicts that may arise during the course of the year will be handled by the finance committee. Chandler hall's external auditors review conflict of interest information. Concerns are reported to the board. Chandler hall's legal counsel or external auditors are available for advice. All parties guard against a conflict of interest, whether personal or business related. The organization addresses conflicts of interest when they arise. Means to address a conflict of interest may involve any one of the following: 1) recusing oneself from participation in a decision, 2) change in committee assignment, 3) change in job responsibilities, or 4) termination from employment or board position.

Form 990, Part VI, Section B, Line 15

Executive salary reviews are performed on an annual basis. The organization gathers competitive salary surveys from the society for human resource management (shrm), leading age, board source and guide star. Findings are forwarded to the board chairman who meets with the executive committee to review the findings and determine revised pay rates for executive compensation. Revised pay rates are forwarded to the human resources director for processing. Compensation deliberations and final decisions are all documented in board minutes.

Form 990, Part VI, Section C, Line 19

Governing documents, conflict of interest policy, and financial statements are made available to the public upon request.

Filing and Contact Details

Filer

Filer Name
Chandler Hall Health Services Inc
EIN
23-2365124
Phone
2158604000
Address
99 BARCLAY STREET, NEWTOWN, PA 18940

Signing Officer

Name
John Whitman
Title
CEO
Phone
2158604000
Signed
2025-11-10
Discuss with paid preparer
Yes

Organization Details

Principal Officer
John Whitman
Formed
1985
Legal Domicile
Pa
Voting Board Members
6
Independent Board Members
6
Employees
288
Volunteers
75

Preparer

Firm
Baker Tilly Advisory Group Lp
Address
1570 FRUITVILLE PIKE SUITE 400, LANCASTER, PA 17601
Preparer
Kerri N Bogda
Phone
7177404863
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 11G

Therapists: program service expenses 714,451. Management and general expenses 0. Fundraising expenses 0. Total expenses 714,451. Medical services: program service expenses 609,530. Management and general expenses 0. Fundraising expenses 0. Total expenses 609,530. Maintenance services: program service expenses 146,686. Management and general expenses 0. Fundraising expenses 0. Total expenses 146,686. Contracted services: program service expenses 402,888. Management and general expenses 215,797. Fundraising expenses 0. Total expenses 618,685. Professional fees: program service expenses 45,135. Management and general expenses 0. Fundraising expenses 0. Total expenses 45,135. Data processing: program service expenses 57,275. Management and general expenses 0. Fundraising expenses 0. Total expenses 57,275. Maintenance: program service expenses 0. Management and general expenses 75,916. Fundraising expenses 0. Total expenses 75,916.

Financial Statement Notes

PART V, LINE 4:

Contributions to the endowment fund will be accepted from both individual donors and fundraising operations. Principal will be invested and income will be designated for the needs of the organization, its residents and clients as determined by chandler hall. While principal will remain invested under normal circumstances, it may be withdrawn by the board if such action is deemed necessary for a special project or in the case of an unforeseen emergency. The board of directors has determined that the pay-out from the endowment fund may spend up to 5% of the market value of the portfolio as the board deems fit based on anticipated expenditures or emergency expenditures. The investment objective, as established by the asset management committee and approved by the board of directors, is to earn an average compound rate of return of 8-9% per annum over a 5 to 10 year period.

PART XI, LINE 4B - OTHER ADJUSTMENTS:

Rental expenses -93,877. Gaming expenses -10,718.

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Rental expenses 93,877. Gaming expenses 10,718.

Raw XML AppendixShowing 400 of 823 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0CHANDLER HALL HEALTH SERVICES, INC. IS ORGANIZED AND OPERATED EXCLUSIVELY FOR CHARITABLE PURPOSES WITHIN THE MEANING OF INTERNAL REVENUE CODE SECTION 501(C)(3) AND IS AUTHORIZED TO BUILD, OWN, OPERATE AND MAINTAIN RESIDENTIAL, MEDICAL AND PROTECTIVE CARE FACILITIES SPECIFICALLY DESIGNED TO MEET THE PHYSICAL, EMOTIONAL, RECREATIONAL, SOCIAL AND RELIGIOUS NEEDS OF ELDERLY PERSONS, INCLUDING, BUT NOT LIMITED TO, A SKILLED NURSING FACILITY AND HOSPICE; TO OPERATE SUCH FACILITIES AT THE LOWEST FEASIBLE COST; AND TO BUILD, OWN, OPERATE, AND MAINTAIN RELATED SUPPORT FACILITIES AND SERVICES, ALL TO BE USED IN CONNECTION WITH THE FOREGOING FACILITIES, AND FOR ANY OTHER PROPER AND CHARITABLE PURPOSES.CHANDLER HALL HEALTH SERVICES, INC. IS A CONTINUING CARE RETIREMENT COMMUNITY WHICH PROVIDES VARIOUS LEVELS OF LIVING AND CARE FOR THE SENIOR COMMUNITY. WE OFFER INDEPENDENT LIVING, PERSONAL CARE, MEMORY CARE AND SKILLED NURSING SERVICES. WE ALSO PROVIDE RESPITE CARE, HOSPICE CARE (COMMUNITY AND CAMPUS) AND PALLIATIVE CARE. OUR FRIENDS NURSING HOME IS A LONG-TERM CARE FACILITY CONSISTING OF 53 SKILLED NURSING BEDS AND PROVIDING VARIOUS ANCILLARY SERVICES. THE HOSPICE PROGRAM PROVIDES SERVICES AND SUPPORT TO THE TERMINALLY ILL AND THEIR FAMILIES. CHANDLER HALL HAS 10 INDEPENDENT LIVING AND 21 RESIDENTIAL LIVING ARRANGEMENTS AND 80 UNITS BETWEEN PERSONAL CARE AND MEMORY CARE.IN 2024, FRIENDS NURSING HOME PROVIDED 17,044 DAYS OF SKILLED CARE WHICH CORRELATES TO 87.86% OCCUPANCY.PERSONAL CARE AND MEMORY CARE COMBINED FOR 2024 RESULTED IN 21,616 RESIDENT DAYS. PERSONAL CARE RESULTED IN 13,413 DAYS WITH A CORRELATING 76.35% OCCUPANCY RATE. MEMORY CARE RESULTED IN 8,203 DAYS WITH 70.04% OCCUPANCY RATE.OUR HOME-CARE HOSPICE PROGRAM HAD 24,708 VISITS IN 2024.
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IRS990/MissionDesc0CHANDLER HALL, A NON-PROFIT ORGANIZATION, AS GUIDED BY THE QUAKER PRINCIPLE OF SEEKING THAT OF GOD IN EVERYONE, PROVIDES AN ARRAY OF QUALITY CARE SERVICES FOR AGING INDIVIDUALS, THEIR FAMILIES AND CAREGIVERS, WHO BECOME A PART OF THE CHANDLER HALL COMMUNITY.
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