Civic Intelligence

International Service Center

EIN 23-2052374 • 501(c)3 • Harrisburg, PA

Profile

To promote, support and implement educational, cultural, social and economic programs to serve the disadvantaged and under-priviledged people, to enable them to become self supporting and productive members of our society. To foster the spirit of mutual understanding and mutual assistance among people of different cultural and language backgrounds.

21 South River StreetHarrisburg, PA 17101

www.isc76.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

24th percentile

0.00x

Higher debt load relative to assets than 24% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

23rd percentile

0.00x

Higher debt load relative to revenue than 23% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Net Margin

57th percentile

8.0%

Higher net margin than 57% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

79th percentile

$109,227

Higher top officer pay than 79% of similar nonprofits.

Top officer pay equals 4.6% of source-year revenue.

501(c)3 • $1M-$5M nonprofits • Source year 2024

Asset Growth

68th percentile

11%

Faster asset growth than 68% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Revenue Growth

51st percentile

7.6%

Faster revenue growth than 51% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets24th percentile

Assets

Up

$2,766,653

Up $284,619 (+11%) from 2023

Liabilities

Up

$5,123

Up $4,344 (+558%) from 2023

Net Assets

Up

$2,761,530

Up $280,275 (+11%) from 2023

Operations
Liabilities / Revenue23rd percentileNet Margin57th percentile

Revenue

Up

$2,396,175

Up $170,218 (+7.6%) from 2023

Expenses

Up

$2,203,573

Up $346,492 (+19%) from 2023

Net Income

Down

$192,602

Down $176,274 (-48%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth68th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$3.0M$2.0M$1.0M$0Assets 2010: $466,610Liabilities 2010: $396Net Assets 2010: $466,2142010Assets 2011: $474,615Liabilities 2011: $396Net Assets 2011: $474,2192011Assets 2012: $550,161Liabilities 2012: $396Net Assets 2012: $549,7652012Assets 2013: $705,737Liabilities 2013: $4,051Net Assets 2013: $701,6862013Assets 2014: $810,652Liabilities 2014: $1,473Net Assets 2014: $809,1792014Assets 2015: $980,011Liabilities 2015: $2,612Net Assets 2015: $977,3992015Assets 2016: $1,256,126Liabilities 2016: $1,933Net Assets 2016: $1,254,1932016Assets 2017: $1,545,586Liabilities 2017: $2,262Net Assets 2017: $1,543,3242017Assets 2018: $1,691,118Liabilities 2018: $2,464Net Assets 2018: $1,688,6542018Assets 2019: $1,931,935Liabilities 2019: $351Net Assets 2019: $1,931,5842019Assets 2020: $1,983,861Liabilities 2020: $194Net Assets 2020: $1,983,6672020Assets 2021: $2,198,278Liabilities 2021: $2,069Net Assets 2021: $2,196,2092021Assets 2022: $2,073,909Liabilities 2022: $292Net Assets 2022: $2,073,6172022Assets 2023: $2,482,034Liabilities 2023: $779Net Assets 2023: $2,481,2552023Assets 2024: $2,766,653Liabilities 2024: $5,123Net Assets 2024: $2,761,5302024

Highlighted filing

2024

Assets$2,766,653
Liabilities$5,123
Net Assets$2,761,530
Open 2024 Filing

Operations Trend

Revenue Growth51st percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$3.0M$2.0M$1.0M$0Expenses 2010: $375,2392010Expenses 2011: $418,5702011Expenses 2012: $440,8172012Revenue 2013: $662,485Expenses 2013: $514,687Net Income 2013: $147,7982013Revenue 2014: $715,507Expenses 2014: $618,862Net Income 2014: $96,6452014Revenue 2015: $969,635Expenses 2015: $792,871Net Income 2015: $176,7642015Revenue 2016: $986,611Expenses 2016: $744,258Net Income 2016: $242,3532016Revenue 2017: $975,529Expenses 2017: $707,343Net Income 2017: $268,1862017Revenue 2018: $974,508Expenses 2018: $788,818Net Income 2018: $185,6902018Revenue 2019: $1,023,423Expenses 2019: $842,149Net Income 2019: $181,2742019Revenue 2020: $647,005Expenses 2020: $597,316Net Income 2020: $49,6892020Revenue 2021: $882,582Expenses 2021: $691,494Net Income 2021: $191,0882021Revenue 2022: $1,651,336Expenses 2022: $1,648,691Net Income 2022: $2,6452022Revenue 2023: $2,225,957Expenses 2023: $1,857,081Net Income 2023: $368,8762023Revenue 2024: $2,396,175Expenses 2024: $2,203,573Net Income 2024: $192,6022024

Highlighted filing

2024

Revenue$2,396,175
Expenses$2,203,573
Net Income$192,602
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$2,766,653
Liabilities
$5,123
Net assets
$2,761,530
Revenue
$2,396,175
Expenses
$2,203,573
Net income
$192,602
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.77$0.01$2.76$2.40$2.20$0.19
2023Detailed filing. Detailed filing data is available for this year.$2.48$0.00$2.48$2.23$1.86$0.37
2022Detailed filing. Detailed filing data is available for this year.$2.07$0.00$2.07$1.65$1.65$0.00
2021Detailed filing. Detailed filing data is available for this year.$2.20$0.00$2.20$0.88$0.69$0.19
2020Detailed filing. Detailed filing data is available for this year.$1.98$0.00$1.98$0.65$0.60$0.05
2019Detailed filing. Detailed filing data is available for this year.$1.93$0.00$1.93$1.02$0.84$0.18
2018Detailed filing. Detailed filing data is available for this year.$1.69$0.00$1.69$0.97$0.79$0.19
2017Detailed filing. Detailed filing data is available for this year.$1.55$0.00$1.54$0.98$0.71$0.27
2016Detailed filing. Detailed filing data is available for this year.$1.26$0.00$1.25$0.99$0.74$0.24
2015Detailed filing. Detailed filing data is available for this year.$0.98$0.00$0.98$0.97$0.79$0.18
2014Detailed filing. Detailed filing data is available for this year.$0.81$0.00$0.81$0.72$0.62$0.10
2013Detailed filing. Detailed filing data is available for this year.$0.71$0.00$0.70$0.66$0.51$0.15
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.55$0.00$0.55$0.44
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.47$0.00$0.47$0.42
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.47$0.00$0.47$0.38
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 13, 2025
Return Version
2024v5.0
Gross Receipts
$2,630,036
Mission and Program Overview

Mission

To promote, support and implement educational, cultural, social and economic programs to serve the disadvantaged and under-priviledged people, to enable them to become self supporting and productive members of our society. To foster the spirit of mutual understanding and mutual assistance among people of different cultural and language backgrounds.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$1,135,690$1,337,117▲ $201,427
Investments in Publicly Traded Securities$713,674$787,985▲ $74,311
Savings and Temporary Cash Investments$632,670$641,551▲ $8,881
Total Assets$2,482,034$2,766,653▲ $284,619
Liabilities
Accounts Payable and Accrued Expenses$779$5,123▲ $4,344
Total Liabilities$779$5,123▲ $4,344
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$2,481,255$2,761,530▲ $280,275
Total Net Assets Fund Balance$2,481,255$2,761,530▲ $280,275
Total Liabilities and Net Assets / Fund Balance$2,482,034$2,766,653▲ $284,619
Compensation and Service Providers
Top Officer Pay79th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Dr Truong N PhuongExecutive DiFT$99,781$9,446$109,227

Board Members and Trustees

NameTitle
Thien K HoangPresident
David ChuBoard Member
Nga KoveleskiBoard Member
Phong T BuiBoard Member
Tuong Van PhamBoard Member
Ha T SolomonTreasurer
Dr Hoang K DucVice Preside
Revenue and Support

Revenue Composition

Contributions and Grants
$1,777,245
Program Service Revenue
$608,829
Investment Income
$9,422
Other Revenue
$679
All Other Contributions
$59,676
Change in Net Assets
$192,602

Audited Revenue Reconciliation

Revenue per Audited Statements
$2,396,175
Revenue Not Reported on Form 990
$87,673
Total Revenue per Audited Statements
$2,483,848
Total Revenue per Form 990
$2,396,175
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,398,668
Other Expenses$804,905
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$1,031,037$21,572-$1,052,609
Other Employee Benefits$131,816$12,892-$144,708
Current Officers, Directors, Trustees, and Key Employees$28,102$81,125-$109,227
Payroll Taxes$83,794$8,330-$92,124
Travel$52,902$8,609-$61,511
Occupancy$45,629$4,081-$49,710
Office Expenses$37,275$1,259-$38,534
Other Expenses$32,360$33,747-$32,360
All Other Expenses$31,284$204-$31,488
Fees for Services Accounting-$21,913-$21,913
Insurance$4,107$694-$4,801
Total Functional Expenses$1,959,514$244,059$0$2,203,573

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$2,203,573
Total Expenses per Audited Statements$2,203,573
Total Expenses per Form 990$2,203,573
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“The form 990 is reviewed by management before it is filed.”

Form 990, Page 6, Part VI, Line 15A

“The process for determining compensation of executive director includes a review and approval by the board president of comparable compensations paid to other executive directors of organizations affiliated with the united way of the capital region. The compensation of the executive director has always been lower than compensations paid to executive directors of other organizations.”

Form 990, Page 6, Part VI, Line 19

“The organization makes its governing documents, conflict of interest policy, and financial statements available to the public through an umbrella organization, united way of the capital region. This information is also available to anyone who submits a written request to us.”

Filing and Contact Details

Filer

Filer Name
International Service Center
EIN
23-2052374
Phone
7172369401
Address
21 SOUTH RIVER STREET, HARRISBURG, PA 17101

Signing Officer

Name
Dr Truong N Phuong
Title
Executive Director
Phone
0071723694
Signed
2025-11-13
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Dr Truong N Phuong
Formed
1976
Legal Domicile
Pa
Voting Board Members
7
Independent Board Members
7
Employees
35

Preparer

Firm
Smith Elliott Kearns & Company LLC
Address
19 BROOKWOOD AVE STE 101, CARLISLE, PA 17015
Preparer
Gregory P Hall CPA
Phone
7172439104
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

“To promote, support and implement educational, cultural, social and economic programs to serve the disadvantaged and under-priviledged people, to enable them to become self supporting and productive members of our society. To foster the spirit of mutual understanding and mutual assistance among people of different cultural and language backgrounds.”

Financial Statement Notes

Schedule D, Page 3, Part X

“The center qualifies as a tax-exempt organization under section 501(c)(3) of the internal revenue code. The center is not deemed to be a private foundation by the internal revenue service. The center's policy is to charge penalties and interest to income tax expense as incurred. The center's federal income tax returns are subject to examination by the internal revenue service, generally for a period of three years after the returns are filed.”

Raw XML AppendixShowing 400 of 415 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ProgSrvcAccomActy2Grp/Desc0REFUGEE SUPPORT SERVICES CONSISTING OF CITIZENSHIP ASSISTANCE AND OUTREACH SERVICES PROVIDED TO OVER 200 LIMITED ENGLISH PROFICIENT REFUGEES TO HELP THEM ADEQUATELY PREPARE FOR THEIR CITIZENSHIP TEST, AND TO ENABLE THEM TO INTERACT WITH MAINSTREAM SERVICE PROVIDERS IN ALL LIFE-ESSENTIAL SITUATIONS AS WELL AS TO CONNECT WITH NEEDED GOVERNMENT-SUPPORTED PROGRAMS AND SERVICES.
IRS990/ProgSrvcAccomActy2Grp/ExpenseAmt01556455
IRS990/ProgSrvcAccomActy3Grp/Desc0COMMUNITY DEVELOPMENT INITIATIVES CONSISTING OF TRANSLATION, INTERPRETATION, CONSULTATION, TECHNICAL ASSISTANCE AND TRAINING PROVIDED TO 500 LEGAL IMMIGRANTS, GOVERNMENT AGENCIES, EDUCATIONAL INSTITUTIONS AND COMMUNITY-BASED ORGANIZATIONS TO FACILITATE COMMUNICATION, IMPROVE ACCESS TO GOVERNMENT BENEFITS, INCREASE SOCIAL INDEPENDENCE AND FOSTER MUTUAL UNDERSTANDING AND ASSISTANCE.
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IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0THE CENTER QUALIFIES AS A TAX-EXEMPT ORGANIZATION UNDER SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE. THE CENTER IS NOT DEEMED TO BE A PRIVATE FOUNDATION BY THE INTERNAL REVENUE SERVICE. THE CENTER'S POLICY IS TO CHARGE PENALTIES AND INTEREST TO INCOME TAX EXPENSE AS INCURRED. THE CENTER'S FEDERAL INCOME TAX RETURNS ARE SUBJECT TO EXAMINATION BY THE INTERNAL REVENUE SERVICE, GENERALLY FOR A PERIOD OF THREE YEARS AFTER THE RETURNS ARE FILED.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE D, PAGE 3, PART X
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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0TO PROMOTE, SUPPORT AND IMPLEMENT EDUCATIONAL, CULTURAL, SOCIAL AND ECONOMIC PROGRAMS TO SERVE THE DISADVANTAGED AND UNDER-PRIVILEDGED PEOPLE, TO ENABLE THEM TO BECOME SELF SUPPORTING AND PRODUCTIVE MEMBERS OF OUR SOCIETY. TO FOSTER THE SPIRIT OF MUTUAL UNDERSTANDING AND MUTUAL ASSISTANCE AMONG PEOPLE OF DIFFERENT CULTURAL AND LANGUAGE BACKGROUNDS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE FORM 990 IS REVIEWED BY MANAGEMENT BEFORE IT IS FILED.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2THE PROCESS FOR DETERMINING COMPENSATION OF EXECUTIVE DIRECTOR INCLUDES A REVIEW AND APPROVAL BY THE BOARD PRESIDENT OF COMPARABLE COMPENSATIONS PAID TO OTHER EXECUTIVE DIRECTORS OF ORGANIZATIONS AFFILIATED WITH THE UNITED WAY OF THE CAPITAL REGION. THE COMPENSATION OF THE EXECUTIVE DIRECTOR HAS ALWAYS BEEN LOWER THAN COMPENSATIONS PAID TO EXECUTIVE DIRECTORS OF OTHER ORGANIZATIONS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3THE ORGANIZATION MAKES ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC THROUGH AN UMBRELLA ORGANIZATION, UNITED WAY OF THE CAPITAL REGION. THIS INFORMATION IS ALSO AVAILABLE TO ANYONE WHO SUBMITS A WRITTEN REQUEST TO US.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990 - ORGANIZATION'S MISSION
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 15A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 19
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ReturnHeader/BuildTS02025-03-06 01:10:19Z
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ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0EXECUTIVE DIRECTOR
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ReturnHeader/BusinessOfficerGrp/SignatureDt02025-11-13
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0INTERNATIONAL SERVICE CENTER
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