Hendorn Inc. Cole Manor

“Business relationships: the following officers and directors are employed by cole memorial, a related organization: - edward pitchford, president, ceo & assistant secretary - ron rapp, vp of finance - michael callahan, do, physician/director - jason tronetti, do, physician/director - christan caramia, md, physician/director”

“Management duties: cole memorial, the organization's parent company, provides management services to the organization.”

“Members: the directors are elected by the board of cole memorial. Additionally, cole memorial's board reserves the right to approve any amendments to the bylaws, among other powers.”

“990 review process: the form 990 is prepared by an independent accounting firm based on the audited financial statements and information provided by the accounting department of the organization. The 990 is then reviewed by the accounting department and the controller. It is then presented to the governance oversight committee for review. After the governance oversight committee has reviewed, a full copy is distributed to the board of directors prior to the ceo's final signature. The oversight committee will report their review of form 990 to the board of directors.”

“Monitoring compliance with conflict of interest policy: members of the board of directors; board committees; management employees; and medical staff with administrative responsibilities are covered under the conflict of interest policy and are required to complete a conflict of interest statement. The policy and statement were most recently reviewed in may of 2017. The levels at which actual conflicts are reviewed are the compliance officer and governance oversight committee (goc) of the board of directors or president and ceo. Restrictions include: a member of the board/board committee must disclose the existence of his/her financial interest after which a determination of conflict of interest will be made. A voting member of the board of directors or a voting member of any committee whose scope of responsibilities includes compensation, directly or indirectly, is precluded from voting on matters pertaining to that member's compensation. A management employee, or a medical staff member with administrative responsibilities must disclose to the senior leader the existence of the financial interest and all related material facts. Cole's contracting policy contains a provision for disclosure of a financial interest on the contract routing form.”

“Compensation determination: a review was conducted in 2016 for president and ceo ed pitchford by yaffe and company in towson, md. The board approved an increase as recommended by the governance oversight committee.”

“Document availability: the organization's conflict of interest policy and governing documents can be viewed onsite through a written request to the organization's corporate compliance officer. Requests for financial statements and 990's are forwarded to the finance / accounting department and are open for public inspection.”

“Board member compensation: no board members receive any compensation for their director duties. Michael callahan, jason tronetti and christian caramia are compensated by cole memorial, a related organization, as physicians.”

“Organization's mission: hendorn, inc provides assisted living for older adults in coudersport, pa, through the operation of cole manor, a residential facility. In-home personal care is also provided through the homemaker program. Our mission at cole manor is to provide our residents with the highest quality of care possible. To enhance our resident's quality of life by creating a home-like setting that fosters independence, dignity and choice. We continually strive to improve and are committed to our vision: to be the personal care home of choice in the community we serve by delivering quality services in a warm, friendly and home-like setting.”

“Other changes in net assets: $105,000 transfer from cole memorial”