Civic Intelligence

Starbridge Services Inc

EIN 22-2702285 • 501(c)3 • Rochester, NY

Profile

To partner with people who have disabilities, their families, and others who support them, to realize fulfilling possibilities in education, employment, health, and community living; and to transform communities to include everyone.

1650 South Avenue Suite 200Rochester, NY 14620

www.starbridgeinc.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

50th percentile

0.18x

Higher debt load relative to assets than 50% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

25th percentile

0.07x

Higher debt load relative to revenue than 25% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

64th percentile

12%

Higher net margin than 64% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

Score unavailable

No value available

No filing with officer rows is available for this organization yet.

Asset Growth

91st percentile

44%

Faster asset growth than 91% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Revenue Growth

82nd percentile

35%

Faster revenue growth than 82% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Assets

Up

$9,422,129

Up $2,865,140 (+44%) from 2023

Liabilities

Up

$1,678,624

Up $43,243 (+2.6%) from 2023

Net Assets

Up

$7,743,505

Up $2,821,897 (+57%) from 2023

Revenue

Up

$23,815,111

Up $6,205,515 (+35%) from 2023

Expenses

Up

$21,066,982

Up $4,312,308 (+26%) from 2023

Net Income

Up

$2,748,129

Up $1,893,207 (+221%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$10M$5.0M$0Assets 2011: $3,571,084Liabilities 2011: $1,883,560Net Assets 2011: $1,687,5242011Assets 2012: $3,572,228Liabilities 2012: $1,933,602Net Assets 2012: $1,638,6262012Assets 2013: $3,515,318Liabilities 2013: $1,689,085Net Assets 2013: $1,826,2332013Assets 2014: $3,543,607Liabilities 2014: $1,592,201Net Assets 2014: $1,951,4062014Assets 2015: $4,084,777Liabilities 2015: $1,949,063Net Assets 2015: $2,135,7142015Assets 2016: $4,381,469Liabilities 2016: $1,991,215Net Assets 2016: $2,390,2542016Assets 2017: $3,843,054Liabilities 2017: $1,288,144Net Assets 2017: $2,554,9102017Assets 2018: $3,980,741Liabilities 2018: $1,263,235Net Assets 2018: $2,717,5062018Assets 2019: $4,272,530Liabilities 2019: $1,405,313Net Assets 2019: $2,867,2172019Assets 2020: $4,566,385Liabilities 2020: $2,104,271Net Assets 2020: $2,462,1142020Assets 2021: $4,814,747Liabilities 2021: $792,393Net Assets 2021: $4,022,3542021Assets 2022: $5,259,019Liabilities 2022: $1,309,366Net Assets 2022: $3,949,6532022Assets 2023: $6,556,989Liabilities 2023: $1,635,381Net Assets 2023: $4,921,6082023Assets 2024: $9,422,129Liabilities 2024: $1,678,624Net Assets 2024: $7,743,5052024

Highlighted filing

2024

Assets$9,422,129
Liabilities$1,678,624
Net Assets$7,743,505

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0-$10MRevenue 2011: $7,835,389Expenses 2011: $7,830,086Net Income 2011: $5,3032011Revenue 2012: $7,648,825Expenses 2012: $7,697,723Net Income 2012: -$48,8982012Revenue 2013: $7,869,879Expenses 2013: $7,688,377Net Income 2013: $181,5022013Revenue 2014: $7,826,717Expenses 2014: $7,710,717Net Income 2014: $116,0002014Revenue 2015: $9,107,767Expenses 2015: $9,119,067Net Income 2015: -$11,3002015Revenue 2016: $10,562,223Expenses 2016: $10,330,397Net Income 2016: $231,8262016Revenue 2017: $10,662,071Expenses 2017: $10,547,878Net Income 2017: $114,1932017Revenue 2018: $10,963,032Expenses 2018: $10,775,016Net Income 2018: $188,0162018Revenue 2019: $10,923,458Expenses 2019: $10,829,583Net Income 2019: $93,8752019Revenue 2020: $10,327,488Expenses 2020: $10,765,096Net Income 2020: -$437,6082020Revenue 2021: $13,376,433Expenses 2021: $11,867,025Net Income 2021: $1,509,4082021Revenue 2022: $15,148,997Expenses 2022: $15,108,139Net Income 2022: $40,8582022Revenue 2023: $17,609,596Expenses 2023: $16,754,674Net Income 2023: $854,9222023Revenue 2024: $23,815,111Expenses 2024: $21,066,982Net Income 2024: $2,748,1292024

Highlighted filing

2024

Revenue$23,815,111
Expenses$21,066,982
Net Income$2,748,129

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$9.42$1.68$7.74$23.8$21.1$2.75
2023Detailed filing. Detailed filing data is available for this year.$6.56$1.64$4.92$17.6$16.8$0.85
2022Detailed filing. Detailed filing data is available for this year.$5.26$1.31$3.95$15.1$15.1$0.04
2021Detailed filing. Detailed filing data is available for this year.$4.81$0.79$4.02$13.4$11.9$1.51
2020Detailed filing. Detailed filing data is available for this year.$4.57$2.10$2.46$10.3$10.8$0.44
2019Detailed filing. Detailed filing data is available for this year.$4.27$1.41$2.87$10.9$10.8$0.09
2018Detailed filing. Detailed filing data is available for this year.$3.98$1.26$2.72$11.0$10.8$0.19
2017Detailed filing. Detailed filing data is available for this year.$3.84$1.29$2.55$10.7$10.5$0.11
2016Detailed filing. Detailed filing data is available for this year.$4.38$1.99$2.39$10.6$10.3$0.23
2015Detailed filing. Detailed filing data is available for this year.$4.08$1.95$2.14$9.11$9.12$0.01
2014Summary only. Only limited summary data is available for this year.$3.54$1.59$1.95$7.83$7.71$0.12
2013Detailed filing. Detailed filing data is available for this year.$3.52$1.69$1.83$7.87$7.69$0.18
2012Summary only. Only limited summary data is available for this year.$3.57$1.93$1.64$7.65$7.70$0.05
2011Summary only. Only limited summary data is available for this year.$3.57$1.88$1.69$7.84$7.83$0.01
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Aug 26, 2025
Return Version
2024v5.2
Gross Receipts
$23,829,519
Mission and Program Overview

Mission

To partner with people who have disabilities, their families, and others who support them, to realize fulfilling possibilities in education, employment, health, and community living; and to transform communities to include everyone.

Transforming communities to include everyone by partnering with people with disabilities, their families and those who support them.

Balance Sheet Detail
LineBeginningEndChange
Assets
Accounts Receivable$2,938,138$4,081,156▲ $1,143,018
Pledges and Grants Receivable-$1,795,925-
Savings and Temporary Cash Investments$1,461,574$1,388,292▼ $73,282
Investments Other Securities$920,034$993,802▲ $73,768
Cash and Non-Interest-Bearing Accounts$441,925$454,869▲ $12,944
Land, Buildings, and Equipment, Net$472,716$434,657▼ $38,059
Prepaid Expenses and Deferred Charges$45,049$41,141▼ $3,908
Total Assets$6,556,989$9,422,129▲ $2,865,140
Other Assets Total$277,553$232,287▼ $45,266
Liabilities
Accounts Payable and Accrued Expenses$1,330,949$1,432,848▲ $101,899
Other Liabilities$277,553$232,287▼ $45,266
Unsecured Notes Loans Payable$26,879$13,489▼ $13,390
Total Liabilities$1,635,381$1,678,624▲ $43,243
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$4,921,608$5,947,580▲ $1,025,972
Net Assets With Donor Restrictions-$1,795,925-
Total Net Assets Fund Balance$4,921,608$7,743,505▲ $2,821,897
Total Liabilities and Net Assets / Fund Balance$6,556,989$9,422,129▲ $2,865,140

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$195,863$1,805,837$2,001,700
Equipment$83,097$822,555$905,652
Leasehold Improvements$697$378,354$379,051
Land$155,000-$155,000
Other Securities$993,802--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Nikisha RidgewayPresident & CEOFT$160,570$13,857$174,427
TERESA O'HARECFOFT$125,780$13,118$138,898
Ida JonesVP of Workforce (hr)FT$106,771$11,574$118,345

Board Members and Trustees

Highest Paid Contractors

ContractorServicesLocationCompensation
Center Information Services INCComputer Support Services1000 ELMWOOD AVENUE, Rochester, NY 14620$291,403
AutismupProgram Support Services50 SCIENCE PARKWAY, Rochester, NY 14620$154,245
Revenue and Support

Revenue Composition

Contributions and Grants
$3,966,404
Program Service Revenue
$19,321,680
Investment Income
$43,025
Other Revenue
$484,002
All Other Contributions
$1,891,327
Change in Net Assets
$2,748,129

Audited Revenue Reconciliation

Revenue per Audited Statements
$23,815,111
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$88,176
Total Revenue per Audited Statements
$23,903,287
Total Revenue per Form 990
$23,815,111
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$14,344,296
Other Expenses$6,722,686
Total Fundraising Expense$227,989
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$10,853,469$1,247,339$119,289$12,220,097
Travel$1,103,011$1,304-$1,104,315
Payroll Taxes$828,443$96,278$12,063$936,784
Information Technology$501,711$256,371$5,750$763,832
Other Employee Benefits$523,559$83,255$11,095$617,909
Current Officers, Directors, Trustees, and Key Employees$347,656$40,403$5,062$393,121
Occupancy$307,903$41,101$4,627$353,631
Office Expenses$175,177$37,695$11,658$224,530
Pension Plan Contributions$155,985$18,128$2,272$176,385
Fees for Services Other$31,737$130,744-$162,481
Depreciation Depletion$90,826$21,128$535$112,489
Conferences and Meetings$22,886$41,045$731$64,662
Other Expenses$23,621$40,251$429$64,301
Fees for Services Accounting-$53,464-$53,464
Insurance$27,680$9,571-$37,251
Fees for Services Legal-$12,913-$12,913
Interest$140$574-$714
All Other Expenses$3,729$-177,141$12$-173,400
Total Functional Expenses$18,679,430$2,159,563$227,989$21,066,982

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$21,081,390
Expenses per Audited Statements$21,066,982
Total Expenses per Form 990$21,066,982
Expenses Not Reported on Form 990$14,408
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$14,408
Fundraising Gross Income$0
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Cause for Celebration$44,677-$2,268-
Total Events$44,677-$14,408$-14,408
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liability$232,287
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

The cfo reviews first and then the return goes to the finance committee for their approval. Copies of form 990 are provided to the full board of directors prior to it being signed and mailed.

Form 990, Part VI, Section B, Line 12C

Board and committee members are asked to complete a form annually that identifies any potential conflicts or confirm that there are none. Any potential conflicts identified are reviewed by the audit committee and/or the full board.

Form 990, Part VI, Section B, Line 15A

The board of directors compares the executive director's salary to the marketplace figures based on local survey data and agrees and documents the evaluation process and final determination of salary.

Form 990, Part VI, Section C, Line 19

The form 990 and the organization's governing documents, conflict of interest policy, tax returns and financial statements are available upon request at the organization's office during normal business hours.

Filing and Contact Details

Filer

Filer Name
Starbridge Services Inc
EIN
22-2702285
Phone
5852247204
Address
1650 SOUTH AVENUE SUITE 200, ROCHESTER, NY 14620

Signing Officer

Name
Nikisha Ridgeway
Title
President & CEO
Phone
5852247204
Signed
2025-08-26
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Nikisha Ridgeway
Formed
1985
Legal Domicile
Ny
Voting Board Members
18
Independent Board Members
18
Employees
763
Volunteers
20

Preparer

Firm
Bonadio & Co Llp
Address
171 SULLYS TRAIL, PITTSFORD, NY 14534
Preparer
Michael Vollmer
Phone
5853811000
Supplemental Narrative

Additional Explanations

Part XII, Line 2C Explanation

The board has not changed its process for selecting the independent auditor nor have they changed the oversight of the audit from prior years.

Financial Statement Notes

PART XI, LINE 2D - OTHER ADJUSTMENTS:

Fundraising expenses 14,408.

PART XII, LINE 2D - OTHER ADJUSTMENTS:

Fundraising expenses 14,408.

Raw XML AppendixShowing 400 of 656 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt12DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt13DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt14DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt15DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt16DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt17DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt18CFO
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IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt016014362
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt12783239

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