Civic Intelligence

Family Help Center Inc

EIN 22-2219511 • 501(c)3 • Buffalo, NY

Profile

To engage in development of a self-help crisis intervention program to serve families mainly in erie county with abusive or potentially abusive family problems.

60 Dingens StreetBuffalo, NY 14206

www.familyhelpcenter.net

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

38th percentile

0.08x

Higher debt load relative to assets than 38% of similar nonprofits.

NTEE I • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

39th percentile

0.07x

Higher debt load relative to revenue than 39% of similar nonprofits.

NTEE I • $1M-$5M nonprofits • Source year 2024

Net Margin

34th percentile

-0.8%

Higher net margin than 34% of similar nonprofits.

NTEE I • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

48th percentile

$102,501

Higher top officer pay than 48% of similar nonprofits.

Top officer pay equals 4.1% of source-year revenue.

NTEE I • $1M-$5M nonprofits • Source year 2024

Asset Growth

23rd percentile

-5.8%

Faster asset growth than 23% of similar nonprofits.

NTEE I • $1M-$5M nonprofits • Annualized from 2023 to 2024

Revenue Growth

23rd percentile

-6.2%

Faster revenue growth than 23% of similar nonprofits.

NTEE I • $1M-$5M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets38th percentile

Assets

Down

$2,279,808

Down $140,092 (-5.8%) from 2023

Liabilities

Up

$177,821

Up $9,518 (+5.7%) from 2023

Net Assets

Down

$2,101,987

Down $149,610 (-6.6%) from 2023

Operations
Liabilities / Revenue39th percentileNet Margin34th percentile

Revenue

Down

$2,528,146

Down $166,354 (-6.2%) from 2023

Expenses

Up

$2,549,024

Up $140,797 (+5.8%) from 2023

Net Income

Down

-$20,878

Down $307,151 (-107%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth23rd percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$3.0M$2.0M$1.0M$0Assets 2011: $1,361,249Liabilities 2011: $317,810Net Assets 2011: $1,043,4392011Assets 2012: $1,260,231Liabilities 2012: $266,470Net Assets 2012: $993,7612012Assets 2013: $1,223,935Liabilities 2013: $275,802Net Assets 2013: $948,1332013Assets 2014: $1,132,252Liabilities 2014: $402,844Net Assets 2014: $729,4082014Assets 2015: $1,039,757Liabilities 2015: $317,131Net Assets 2015: $722,6262015Assets 2016: $966,689Liabilities 2016: $211,236Net Assets 2016: $755,4532016Assets 2017: $1,126,299Liabilities 2017: $280,405Net Assets 2017: $845,8942017Assets 2018: $1,502,015Liabilities 2018: $219,020Net Assets 2018: $1,282,9952018Assets 2019: $1,448,930Liabilities 2019: $181,144Net Assets 2019: $1,267,7862019Assets 2020: $1,813,162Liabilities 2020: $544,814Net Assets 2020: $1,268,3482020Assets 2021: $1,923,344Liabilities 2021: $607,748Net Assets 2021: $1,315,5962021Assets 2022: $2,045,273Liabilities 2022: $79,949Net Assets 2022: $1,965,3242022Assets 2023: $2,419,900Liabilities 2023: $168,303Net Assets 2023: $2,251,5972023Assets 2024: $2,279,808Liabilities 2024: $177,821Net Assets 2024: $2,101,9872024

Highlighted filing

2024

Assets$2,279,808
Liabilities$177,821
Net Assets$2,101,987
Open 2024 Filing

Operations Trend

Revenue Growth23rd percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$6.0M$4.0M$2.0M$0-$2.0MRevenue 2011: $3,040,210Expenses 2011: $2,992,015Net Income 2011: $48,1952011Expenses 2012: $3,130,6372012Revenue 2013: $3,009,985Expenses 2013: $3,055,619Net Income 2013: -$45,6342013Revenue 2014: $2,973,104Expenses 2014: $3,191,834Net Income 2014: -$218,7302014Revenue 2015: $3,359,849Expenses 2015: $3,366,640Net Income 2015: -$6,7912015Revenue 2016: $3,730,511Expenses 2016: $3,697,684Net Income 2016: $32,8272016Revenue 2017: $3,661,246Expenses 2017: $3,570,804Net Income 2017: $90,4422017Revenue 2018: $4,044,151Expenses 2018: $3,607,063Net Income 2018: $437,0882018Revenue 2019: $3,574,927Expenses 2019: $3,590,136Net Income 2019: -$15,2092019Revenue 2020: $3,156,430Expenses 2020: $3,155,868Net Income 2020: $5622020Revenue 2021: $2,832,310Expenses 2021: $2,785,062Net Income 2021: $47,2482021Revenue 2022: $2,874,077Expenses 2022: $2,705,574Net Income 2022: $168,5032022Revenue 2023: $2,694,500Expenses 2023: $2,408,227Net Income 2023: $286,2732023Revenue 2024: $2,528,146Expenses 2024: $2,549,024Net Income 2024: -$20,8782024

Highlighted filing

2024

Revenue$2,528,146
Expenses$2,549,024
Net Income-$20,878
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Facts available. Structured filing facts are available, but richer extracted sections are limited.

Open filing
Assets
$2,279,808
Liabilities
$177,821
Net assets
$2,101,987
Revenue
$2,528,146
Expenses
$2,549,024
Net income
-$20,878
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.28$0.18$2.10$2.53$2.55$0.02
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$2.42$0.17$2.25$2.69$2.41$0.29
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$2.05$0.08$1.97$2.87$2.71$0.17
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.92$0.61$1.32$2.83$2.79$0.05
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.81$0.54$1.27$3.16$3.16$0.00
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.45$0.18$1.27$3.57$3.59$0.02
2018XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.50$0.22$1.28$4.04$3.61$0.44
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.13$0.28$0.85$3.66$3.57$0.09
2016Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.97$0.21$0.76$3.73$3.70$0.03
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.04$0.32$0.72$3.36$3.37$0.01
2014Detailed filing. Detailed filing data is available for this year.$1.13$0.40$0.73$2.97$3.19$0.22
2013Detailed filing. Detailed filing data is available for this year.$1.22$0.28$0.95$3.01$3.06$0.05
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.26$0.27$0.99$3.13
2011Summary only. Only limited summary data is available for this year.$1.36$0.32$1.04$3.04$2.99$0.05
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Jul 31, 2025
Return Version
2024v5.0
Gross Receipts
$2,528,146
Mission and Program Overview

Mission

FAMILY COUNSELING

To engage in development of a self-help crisis intervention program to serve families mainly in erie county with abusive or potentially abusive family problems.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$1,412,554$1,510,639▲ $98,085
Accounts Receivable$814,802$568,956▼ $245,846
Land, Buildings, and Equipment, Net$123,993$125,298▲ $1,305
Savings and Temporary Cash Investments$48,441$48,441→ $0
Prepaid Expenses and Deferred Charges$20,110$26,474▲ $6,364
Total Assets$2,419,900$2,279,808▼ $140,092
Liabilities
Accounts Payable and Accrued Expenses$223,762$162,489▼ $61,273
Deferred Revenue$73,273$15,332▼ $57,941
Total Liabilities$297,035$177,821▼ $119,214
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$2,117,865$2,101,987▼ $15,878
Net Assets With Donor Restrictions$5,000--
Total Net Assets Fund Balance$2,122,865$2,101,987▼ $20,878
Total Liabilities and Net Assets / Fund Balance$2,419,900$2,279,808▼ $140,092

Asset Categories

AssetBook ValueDepreciationBasis
Leasehold Improvements$76,739$689,479$766,218
Equipment$28,594$177,665$206,259
Other Land Buildings$19,965$79,860$99,825
Compensation and Service Providers
Top Officer Pay48th percentile

Employees

NameTitleFull / Part TimeBaseTotal
Kate JoyceExecutive DiFT$102,501$102,501

Board Members and Trustees

NameTitle
Jennifer InsalacoPresident
Dr Michael F NoeDirector
Dr Samantha GrayDirector
Hannah HoldenDirector
Jason ZappDirector
Joanne HobbsDirector
Leadnra KoesterDirector
Rachel ReidDirector
Jillian DombrowskiSecretary
Revenue and Support

Revenue Composition

Contributions and Grants
$2,520,975
Program Service Revenue
$3,123
Investment Income
$4,048
Other Revenue
$0
All Other Contributions
$150,635
Change in Net Assets
$-20,878

Audited Revenue Reconciliation

Revenue per Audited Statements
$2,528,146
Total Revenue per Audited Statements
$2,528,146
Total Revenue per Form 990
$2,528,146
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,893,788
Other Expenses$655,236
Total Fundraising Expense$1,597
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$1,407,597$168,901-$1,576,498
Fees for Services Other$175,187--$175,187
Payroll Taxes$120,651$14,764-$135,415
Occupancy$96,652$10,739-$107,391
Current Officers, Directors, Trustees, and Key Employees$91,520$10,981-$102,501
Other Employee Benefits$70,642$8,732-$79,374
Insurance$53,555--$53,555
Depreciation Depletion$30,339$3,371-$33,710
Information Technology$30,978--$30,978
All Other Expenses-$16,072$1,597$17,669
Office Expenses-$13,865-$13,865
Fees for Services Accounting-$11,000-$11,000
Other Expenses$32,654$10,051-$10,051
Conferences and Meetings$4,851--$4,851
Interest-$475-$475
Total Functional Expenses$2,274,848$272,579$1,597$2,549,024

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$2,549,024
Total Expenses per Audited Statements$2,549,024
Total Expenses per Form 990$2,549,024
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“The 990 was reviewed by the board of directors”

Form 990, Page 6, Part VI, Line 12C

“The organization regularly and consistently monitors and enforces compliance with the conflict of interest policy vy addressing related issues at board of directors meetings.”

Form 990, Page 6, Part VI, Line 15A

“Compensation to the organization's executive director includes a review and approval by the board of directors.”

Form 990, Page 6, Part VI, Line 19

“The governing documents can be inspected by the public by contacting the agency directly.”

Filing and Contact Details

Filer

Filer Name
Family Help Center Inc
EIN
22-2219511
Phone
7168220919
Address
60 DINGENS STREET, BUFFALO, NY 14206

Signing Officer

Name
Jennifer Insalaco
Title
President
Phone
7168220919
Signed
2025-07-31
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jennifer Insalaco
Formed
1973
Legal Domicile
Ny
Voting Board Members
9
Independent Board Members
9
Employees
61
Volunteers
8

Preparer

Firm
The Zlc Group Cpas LLC
Address
2399 SWEET HOME RD, AMHERST, NY 14228
Preparer
Christopher M Goodenow CPA
Phone
7168399001
Supplemental Narrative

Financial Statement Notes

Schedule D, Page 3, Part X

“The organization is a not-for-profit organization that is exempt from income taxes under section 501(c)(3) of the internal revenue code (irc) and classified by the internal revenue service as an organization other than a private foundation under section 509(a)(2). The organizations tax-exempt purpose qualifies for the charitable contribution deductions under section 170(b)(1)(a). Although, the organization is exempt from income taxes under section 501 (c)(3) of the internal revenue code, it is liable to tax on revenue that is unrelated to its tax-exempt purpose, unless the revenue is otherwise exempt under the irc. The organization has established practices to ensure the examination of its tax-exempt status; to determine its filing and tax obligations in jurisdictions it has nexus; to identify and report unrelated revenue; and to examine other matters that may be considered tax positions. The 990, return of organization exempt from income tax, for the center and the foundation are subject to examination by the irs and ny, for the open periods ended december 31, 2024, 2023, 2022, and 2021. The organization has no uncertain tax positions requiring disclosure.”

Raw XML AppendixShowing 400 of 447 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
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IRS990/CreditCounselingInd0false
IRS990/CYBenefitsPaidToMembersAmt00
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IRS990/CYOtherExpensesAmt0655236
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IRS990/EmployeeCnt061
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IRS990/Form990PartVIISectionAGrp/TitleTxt1EXECUTIVE DI
IRS990/Form990PartVIISectionAGrp/TitleTxt2SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt3DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt4DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt5DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
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IRS990/MissionDesc0TO ENGAGE IN DEVELOPMENT OF A SELF-HELP CRISIS INTERVENTION PROGRAM TO SERVE FAMILIES MAINLY IN ERIE COUNTY WITH ABUSIVE OR POTENTIALLY ABUSIVE FAMILY PROBLEMS.
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IRS990ScheduleA/Form990ScheduleAPartVIGrp/ExplanationTxt0OTHER INCOME 692
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IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0THE ORGANIZATION IS A NOT-FOR-PROFIT ORGANIZATION THAT IS EXEMPT FROM INCOME TAXES UNDER SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE (IRC) AND CLASSIFIED BY THE INTERNAL REVENUE SERVICE AS AN ORGANIZATION OTHER THAN A PRIVATE FOUNDATION UNDER SECTION 509(A)(2). THE ORGANIZATIONS TAX-EXEMPT PURPOSE QUALIFIES FOR THE CHARITABLE CONTRIBUTION DEDUCTIONS UNDER SECTION 170(B)(1)(A). ALTHOUGH, THE ORGANIZATION IS EXEMPT FROM INCOME TAXES UNDER SECTION 501 (C)(3) OF THE INTERNAL REVENUE CODE, IT IS LIABLE TO TAX ON REVENUE THAT IS UNRELATED TO ITS TAX-EXEMPT PURPOSE, UNLESS THE REVENUE IS OTHERWISE EXEMPT UNDER THE IRC. THE ORGANIZATION HAS ESTABLISHED PRACTICES TO ENSURE THE EXAMINATION OF ITS TAX-EXEMPT STATUS; TO DETERMINE ITS FILING AND TAX OBLIGATIONS IN JURISDICTIONS IT HAS NEXUS; TO IDENTIFY AND REPORT UNRELATED REVENUE; AND TO EXAMINE OTHER MATTERS THAT MAY BE CONSIDERED TAX POSITIONS. THE 990, RETURN OF ORGANIZATION EXEMPT FROM INCOME TAX, FOR THE CENTER AND THE FOUNDATION ARE SUBJECT TO EXAMINATION BY THE IRS AND NY, FOR THE OPEN PERIODS ENDED DECEMBER 31, 2024, 2023, 2022, AND 2021. THE ORGANIZATION HAS NO UNCERTAIN TAX POSITIONS REQUIRING DISCLOSURE.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE D, PAGE 3, PART X
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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0THE 990 WAS REVIEWED BY THE BOARD OF DIRECTORS
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1THE ORGANIZATION REGULARLY AND CONSISTENTLY MONITORS AND ENFORCES COMPLIANCE WITH THE CONFLICT OF INTEREST POLICY VY ADDRESSING RELATED ISSUES AT BOARD OF DIRECTORS MEETINGS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2COMPENSATION TO THE ORGANIZATION'S EXECUTIVE DIRECTOR INCLUDES A REVIEW AND APPROVAL BY THE BOARD OF DIRECTORS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3THE GOVERNING DOCUMENTS CAN BE INSPECTED BY THE PUBLIC BY CONTACTING THE AGENCY DIRECTLY.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 15A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 19
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IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/DirectControllingEntityName/BusinessNameLine1Txt0FAMILY
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/DirectControllingEntityName/BusinessNameLine2Txt0HELP CENTER INC
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/DisregardedEntityName/BusinessNameLine1Txt0JOAN MAKE FAMILY SUPPORT FOUNDATION
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IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/ExemptCodeSectionTxt0501C3
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IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/PrimaryActivitiesTxt0BUILDING
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/PublicCharityStatusTxt012C
IRS990ScheduleR/IdRelatedTaxExemptOrgGrp/USAddress/AddressLine1Txt060 DINGENS STREET
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