Civic Intelligence

Refugee Support Services of the Carolinas Inc

EIN 20-5972063 • 501(c)3 • Charlotte, NC

Profile

To assist refugees, former refugees, asylees, special immigrants, humanitarian parolees, their respective families, and the greater charlotte community to cultivate individual autonomy and collective social capital

3925 Willard Farrow DrCharlotte, NC 28215

www.refugeesupportservices.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

54th percentile

0.14x

Higher debt load relative to assets than 54% of similar nonprofits.

NTEE P • $1M-$5M nonprofits • Source year 2024

Liabilities / Revenue

45th percentile

0.07x

Higher debt load relative to revenue than 45% of similar nonprofits.

NTEE P • $1M-$5M nonprofits • Source year 2024

Net Margin

49th percentile

3.3%

Higher net margin than 49% of similar nonprofits.

NTEE P • $1M-$5M nonprofits • Source year 2024

Top Officer Pay

42nd percentile

$52,500

Higher top officer pay than 42% of similar nonprofits.

Top officer pay equals 3.5% of source-year revenue.

NTEE P • $1M-$5M nonprofits • Source year 2024

Asset Growth

73rd percentile

17%

Faster asset growth than 73% of similar nonprofits.

NTEE P • $1M-$5M nonprofits • Annualized from 2023 to 2024

Revenue Growth

75th percentile

29%

Faster revenue growth than 75% of similar nonprofits.

NTEE P • $1M-$5M nonprofits • Annualized from 2023 to 2024

Assets

Up

$776,858

Up $111,197 (+17%) from 2023

Liabilities

Up

$106,561

Up $62,085 (+140%) from 2023

Net Assets

Up

$670,297

Up $49,112 (+7.9%) from 2023

Revenue

Up

$1,506,987

Up $335,283 (+29%) from 2023

Expenses

Up

$1,457,875

Up $289,260 (+25%) from 2023

Net Income

Up

$49,112

Up $46,023 (+1490%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$800K$600K$400K$200K$0-$200KAssets 2016: $87,074Liabilities 2016: $580Net Assets 2016: $86,4942016Assets 2017: $168,377Liabilities 2017: -$97Net Assets 2017: $168,4742017Assets 2018: $155,821Liabilities 2018: $1,668Net Assets 2018: $154,1532018Assets 2019: $205,915Liabilities 2019: $333Net Assets 2019: $205,5822019Assets 2020: $456,230Liabilities 2020: $0Net Assets 2020: $456,2302020Assets 2021: $562,514Liabilities 2021: $20,882Net Assets 2021: $541,6322021Assets 2022: $626,556Liabilities 2022: $36,460Net Assets 2022: $590,0962022Assets 2023: $665,661Liabilities 2023: $44,476Net Assets 2023: $621,1852023Assets 2024: $776,858Liabilities 2024: $106,561Net Assets 2024: $670,2972024

Highlighted filing

2024

Assets$776,858
Liabilities$106,561
Net Assets$670,297

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$2.0M$1.5M$1.0M$500K$0-$500KRevenue 2016: $223,258Expenses 2016: $189,835Net Income 2016: $33,4232016Revenue 2017: $450,709Expenses 2017: $368,729Net Income 2017: $81,9802017Revenue 2018: $466,408Expenses 2018: $491,567Net Income 2018: -$25,1592018Revenue 2019: $478,250Expenses 2019: $453,721Net Income 2019: $24,5292019Revenue 2020: $935,166Expenses 2020: $711,418Net Income 2020: $223,7482020Revenue 2021: $705,214Expenses 2021: $619,812Net Income 2021: $85,4022021Revenue 2022: $785,354Expenses 2022: $764,890Net Income 2022: $20,4642022Revenue 2023: $1,171,704Expenses 2023: $1,168,615Net Income 2023: $3,0892023Revenue 2024: $1,506,987Expenses 2024: $1,457,875Net Income 2024: $49,1122024

Highlighted filing

2024

Revenue$1,506,987
Expenses$1,457,875
Net Income$49,112

Filings

Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Nov 25, 2025
Return Version
2024v5.0
Gross Receipts
$1,541,624
Mission and Program Overview

Mission

To assist refugees with community acclimation and personal self-sufficiency

To assist refugees, former refugees, asylees, special immigrants, humanitarian parolees, their respective families, and the greater charlotte community to cultivate individual autonomy and collective social capital

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$472,898$373,251▼ $99,647
Savings and Temporary Cash Investments-$253,678-
Pledges and Grants Receivable$191,935$145,529▼ $46,406
Accounts Receivable-$1,773-
Prepaid Expenses and Deferred Charges-$1,763-
Land, Buildings, and Equipment, Net$792$528▼ $264
Investments in Publicly Traded Securities$36$36→ $0
Total Assets$665,661$776,858▲ $111,197
Other Assets Total-$300-
Liabilities
Accounts Payable and Accrued Expenses$44,476$106,561▲ $62,085
Total Liabilities$44,476$106,561▲ $62,085
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$515,565$594,119▲ $78,554
Net Assets With Donor Restrictions$105,620$76,178▼ $29,442
Total Net Assets Fund Balance$621,185$670,297▲ $49,112
Total Liabilities and Net Assets / Fund Balance$665,661$776,858▲ $111,197

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$528$3,583$4,111
Buildings$0$0$0
Other Land Buildings$0$0$0
Land$0-$0
Leasehold Improvements$0$0$0
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseTotal
Jason HaynesExecutive DirectorFT$52,500$52,500
Lindsay LaplanteExecutive DirectorFT$37,066$37,066

Board Members and Trustees

NameTitle
Tom HunleyChair
Noah PollackVice Chair
Alexis IffertBoard Member
Barry FenwickBoard Member
Huy VuBoard Member
Nimisha SrivastavaBoard Member
Victoria OlszowyBoard Member
Emily CantrellSecretary
Clare WesleyTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$1,494,985
Program Service Revenue
$600
Investment Income
$6,794
Other Revenue
$4,608
All Other Contributions
$676,735
Change in Net Assets
$49,112

Noncash Contribution Practices

Property subject to holding requirements
No
Reviewed unusual noncash gifts
Yes
Third parties used for noncash contributions
No

Noncash Contributions

Contribution TypeContribution CountReported AmountValuation Method
Food Inventory409,833$409,833Est Fair Market Value (FMV)
Other Non Cash Contri Table40,041$40,041Est Fair Market Value (FMV)
Other Non Cash Contri Table11,567$11,567Est Fair Market Value (FMV)
Total Noncash Contributions461,441$461,441-
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$677,825
Grants and Similar Amounts Paid$455,196
Other Expenses$324,854
Total Fundraising Expense$36,252
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$422,257$48,386$16,129$486,772
Grants to Domestic Individuals$455,196--$455,196
Current Officers, Directors, Trustees, and Key Employees$77,695$8,903$2,968$89,566
Fees for Services Other$31,818$40,469$8,960$81,247
Other Employee Benefits$45,519$9,808$1,602$56,929
Payroll Taxes$38,714$4,383$1,461$44,558
Fees for Services Accounting-$34,247-$34,247
Occupancy$14,646$8,156-$22,802
Office Expenses$8,691$7,585$5,132$21,408
Travel$10,716$202-$10,918
Insurance-$4,492-$4,492
Other Expenses$3,235$50$0$3,285
Information Technology$1,479--$1,479
Fees for Services Legal$500--$500
Depreciation Depletion-$264-$264
Total Functional Expenses$1,253,869$167,754$36,252$1,457,875
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$37,607
Fundraising Direct Expenses$34,637
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
2024 Gala$86,848$37,607$7,980$29,627
Total Events$86,848$37,607$34,637$2,970
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
Yes
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

Form 990 is reviewed by the board of directors prior to submission

Form 990, Part VI, Section B, Line 12C

The organization regulary monitors for compliance with their conflict of interest policy.

Form 990, Part VI, Section B, Line 15

Compensations were determined by cross-referencing and researching the equivalent position at comparable nonprofit organizations in size, location, and functionality.

Form 990, Part VI, Section C, Line 19

All of the organization's governing documents, financial statements and other legal filing are available to the public upon reasonable request

Filing and Contact Details

Filer

Filer Name
Refugee Support Services of the Carolinas Inc
EIN
20-5972063
Phone
7044583245
Address
3925 WILLARD FARROW DR, CHARLOTTE, NC 28215

Signing Officer

Name
Anna Eaton
Title
Executive Director
Phone
7047505360
Signed
2025-11-25
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Anna Eaton
Formed
2007
Legal Domicile
Nc
Voting Board Members
9
Independent Board Members
9
Employees
23
Volunteers
211

Preparer

Firm
Easy Office Dba Jitasa
Address
1120 S RACKHAM WAY SUITE 300, MERIDIAN, ID 83642
Preparer
Jeremy Cork
Phone
2082874777
Raw XML AppendixShowing 400 of 535 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0RSS OPERATES A HELP CENTER CONSISTING OF FIVE CORE COMPONENTS: THE NAVIGATION AND NETWORKING PROGRAM (HELP DESK DIRECT ASSISTANCE), THE MENTORING AND SUPPORT PROGRAM (FRUITFUL FRIENDS), THE YOUTH EDUCATION PROGRAM (LOVE & LEARN), THE FOOD & COMMUNITY INFORMATION PROGRAM (PARK & PICK MARKET), AND THE ARTISAN AND WORKFORCE DEVELOPMENT PROGRAM (KNIT TOGETHER GROUP). SERVICES PROVIDED ARE UNIQUE TO OUR COMMUNITY OF IMPACT AND DESIGNED TO ASSIST WITH ESSENTIAL SKILLS AND SUPPORT AS WE WORK TOGETHER TO BUILD A MORE WELCOMING CHARLOTTE.
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IRS990/OfficeExpensesGrp/ManagementAndGeneralAmt07585
IRS990/OfficeExpensesGrp/ProgramServicesAmt08691
IRS990/OfficeExpensesGrp/TotalAmt021408
IRS990/OfficerMailingAddressInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/EOYAmt0300
IRS990/OtherChangesInNetAssetsAmt00
IRS990/OtherEmployeeBenefitsGrp/FundraisingAmt01602
IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt09808
IRS990/OtherEmployeeBenefitsGrp/ProgramServicesAmt045519
IRS990/OtherEmployeeBenefitsGrp/TotalAmt056929
IRS990/OtherExpensesGrp/Desc0MATERIALS AND SUPPLIES
IRS990/OtherExpensesGrp/Desc1OTHER PROGRAM SPECIFIC EXPENSES
IRS990/OtherExpensesGrp/FundraisingAmt00
IRS990/OtherExpensesGrp/FundraisingAmt10
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt0809
IRS990/OtherExpensesGrp/ManagementAndGeneralAmt150
IRS990/OtherExpensesGrp/ProgramServicesAmt0143403
IRS990/OtherExpensesGrp/ProgramServicesAmt13235
IRS990/OtherExpensesGrp/TotalAmt0144212
IRS990/OtherExpensesGrp/TotalAmt13285
IRS990/OtherRevenueTotalAmt01638
IRS990/OtherSalariesAndWagesGrp/FundraisingAmt016129
IRS990/OtherSalariesAndWagesGrp/ManagementAndGeneralAmt048386
IRS990/OtherSalariesAndWagesGrp/ProgramServicesAmt0422257
IRS990/OtherSalariesAndWagesGrp/TotalAmt0486772
IRS990/PartialLiquidationInd00
IRS990/PayPremiumsPrsnlBnftCntrctInd00
IRS990/PayrollTaxesGrp/FundraisingAmt01461
IRS990/PayrollTaxesGrp/ManagementAndGeneralAmt04383
IRS990/PayrollTaxesGrp/ProgramServicesAmt038714
IRS990/PayrollTaxesGrp/TotalAmt044558
IRS990/PledgesAndGrantsReceivableGrp/BOYAmt0191935
IRS990/PledgesAndGrantsReceivableGrp/EOYAmt0145529
IRS990/PoliticalCampaignActyInd00
IRS990/PrepaidExpensesDefrdChargesGrp/EOYAmt01763
IRS990/PrincipalOfficerNm0ANNA EATON
IRS990/PriorPeriodAdjustmentsAmt00
IRS990/ProfessionalFundraisingInd00
IRS990/ProgramServiceRevenueGrp/BusinessCd0900099
IRS990/ProgramServiceRevenueGrp/Desc0PROGRAM FEES
IRS990/ProgramServiceRevenueGrp/ExclusionAmt00
IRS990/ProgramServiceRevenueGrp/RelatedOrExemptFuncIncomeAmt0600
IRS990/ProgramServiceRevenueGrp/TotalRevenueColumnAmt0600
IRS990/ProgramServiceRevenueGrp/UnrelatedBusinessRevenueAmt00
IRS990/ProhibitedTaxShelterTransInd00
IRS990/PYBenefitsPaidToMembersAmt00
IRS990/PYContributionsGrantsAmt01157975
IRS990/PYExcessBenefitTransInd00
IRS990/PYGrantsAndSimilarPaidAmt0450123
IRS990/PYInvestmentIncomeAmt01979
IRS990/PYOtherExpensesAmt0194989
IRS990/PYOtherRevenueAmt011750
IRS990/PYProgramServiceRevenueAmt00
IRS990/PYRevenuesLessExpensesAmt03089
IRS990/PYSalariesCompEmpBnftPaidAmt0523503
IRS990/PYTotalExpensesAmt01168615
IRS990/PYTotalProfFndrsngExpnsAmt00
IRS990/PYTotalRevenueAmt01171704
IRS990/QuidProQuoContributionsInd00
IRS990/RcvFndsToPayPrsnlBnftCntrctInd00
IRS990/ReconcilationRevenueExpnssAmt049112
IRS990/RegularMonitoringEnfrcInd01
IRS990/RelatedEntityInd00
IRS990/RelatedOrganizationCtrlEntInd00
IRS990/RelatedOrganizationsAmt00
IRS990/RentalIncomeOrLossGrp/PersonalAmt00
IRS990/RentalIncomeOrLossGrp/RealAmt00
IRS990/ReportInvestmentsOtherSecInd00
IRS990/ReportLandBuildingEquipmentInd01
IRS990/ReportOtherAssetsInd00
IRS990/ReportOtherLiabilitiesInd00
IRS990/ReportProgramRelatedInvstInd00
IRS990/RevenueAmt0600
IRS990/RoyaltiesRevenueGrp/ExclusionAmt00
IRS990/RoyaltiesRevenueGrp/RelatedOrExemptFuncIncomeAmt00
IRS990/RoyaltiesRevenueGrp/TotalRevenueColumnAmt00
IRS990/RoyaltiesRevenueGrp/UnrelatedBusinessRevenueAmt00
IRS990/SavingsAndTempCashInvstGrp/EOYAmt0253678
IRS990ScheduleA/Form990ScheduleAPartVIGrp/ExplanationTxt0OTHER INCOME
IRS990ScheduleA/Form990ScheduleAPartVIGrp/FormAndLineReferenceDesc0Schedule A, Part II, Line 10
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearAmt01494986
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt01157975
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt0780892
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt0664813
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt0935166
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/TotalAmt05033832
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearAmt06794
IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus1YearAmt01979
IRS990ScheduleA/GrossInvestmentIncome170Grp/TotalAmt08773
IRS990ScheduleA/GrossReceiptsRltdActivitiesAmt038207
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearAmt04608
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus1YearAmt011750
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus2YearsAmt04462
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus3YearsAmt0491
IRS990ScheduleA/OtherIncome170Grp/CurrentTaxYearMinus4YearsAmt00
IRS990ScheduleA/OtherIncome170Grp/TotalAmt021311
IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.99406
IRS990ScheduleA/PublicSupportPY170Pct00.9959
IRS990ScheduleA/PublicSupportTotal170Amt05033832
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY170Ind0X
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearAmt01494986
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus1YearAmt01157975
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus2YearsAmt0780892
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus3YearsAmt0664813
IRS990ScheduleA/TotalCalendarYear170Grp/CurrentTaxYearMinus4YearsAmt0935166
IRS990ScheduleA/TotalCalendarYear170Grp/TotalAmt05033832
IRS990ScheduleA/TotalSupportAmt05063916
IRS990ScheduleB/ContributorInformationGrp/ContributorBusinessName/BusinessNameLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorNum0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/AddressLine20RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/City0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/ZIPCode0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/TotalContributionsAmt0RESTRICTED
IRS990/ScheduleBRequiredInd01
IRS990ScheduleD/BuildingsGrp/BookValueAmt00
IRS990ScheduleD/BuildingsGrp/DepreciationAmt00
IRS990ScheduleD/BuildingsGrp/InvestmentCostOrOtherBasisAmt00
IRS990ScheduleD/BuildingsGrp/OtherCostOrOtherBasisAmt00
IRS990ScheduleD/EquipmentGrp/BookValueAmt0528
IRS990ScheduleD/EquipmentGrp/DepreciationAmt03583
IRS990ScheduleD/EquipmentGrp/InvestmentCostOrOtherBasisAmt00
IRS990ScheduleD/EquipmentGrp/OtherCostOrOtherBasisAmt04111
IRS990ScheduleD/LandGrp/BookValueAmt00
IRS990ScheduleD/LandGrp/InvestmentCostOrOtherBasisAmt00
IRS990ScheduleD/LandGrp/OtherCostOrOtherBasisAmt00
IRS990ScheduleD/LeaseholdImprovementsGrp/BookValueAmt00
IRS990ScheduleD/LeaseholdImprovementsGrp/DepreciationAmt00
IRS990ScheduleD/LeaseholdImprovementsGrp/InvestmentCostOrOtherBasisAmt00
IRS990ScheduleD/LeaseholdImprovementsGrp/OtherCostOrOtherBasisAmt00
IRS990ScheduleD/OtherLandBuildingsGrp/BookValueAmt00
IRS990ScheduleD/OtherLandBuildingsGrp/DepreciationAmt00
IRS990ScheduleD/OtherLandBuildingsGrp/InvestmentCostOrOtherBasisAmt00
IRS990ScheduleD/OtherLandBuildingsGrp/OtherCostOrOtherBasisAmt00
IRS990ScheduleD/TotalBookValueLandBuildingsAmt0528
IRS990ScheduleG/FundraisingEventInformationGrp/CashPrizesEvent1Amt00
IRS990ScheduleG/FundraisingEventInformationGrp/CashPrizesTotalEventsAmt00
IRS990ScheduleG/FundraisingEventInformationGrp/CharitableContributionsTotAmt049241
IRS990ScheduleG/FundraisingEventInformationGrp/CharitableContriEvent1Amt049241
IRS990ScheduleG/FundraisingEventInformationGrp/DirectExpenseSummaryEventsAmt034637
IRS990ScheduleG/FundraisingEventInformationGrp/EntertainmentEvent1Amt07640
IRS990ScheduleG/FundraisingEventInformationGrp/EntertainmentOtherEventsAmt00
IRS990ScheduleG/FundraisingEventInformationGrp/EntertainmentTotalEventsAmt07640
IRS990ScheduleG/FundraisingEventInformationGrp/Event1Nm02024 GALA
IRS990ScheduleG/FundraisingEventInformationGrp/FoodAndBeverageEvent1Amt012963
IRS990ScheduleG/FundraisingEventInformationGrp/FoodAndBeverageOtherEventsAmt00
IRS990ScheduleG/FundraisingEventInformationGrp/FoodAndBeverageTotalEventsAmt012963
IRS990ScheduleG/FundraisingEventInformationGrp/GrossReceiptsEvent1Amt086848
IRS990ScheduleG/FundraisingEventInformationGrp/GrossReceiptsTotalAmt086848

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