Civic Intelligence

National Association of Call Center

EIN 20-1453713 • 501(c)6 • Cave Creek, AZ

Profile

To promote and maintain high standards of practice in the call center industry and improve the education of its members.

5515 E Honda Bow RdCave Creek, AZ 85331

www.nationalcallcenters.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

Score unavailable

No value available

Liabilities-to-assets requires both liabilities and assets on the latest valid filing.

Source year 2022

Liabilities / Revenue

Score unavailable

No value available

Liabilities-to-revenue requires both liabilities and revenue on the latest valid filing.

Source year 2022

Net Margin

Score unavailable

No value available

Net margin requires both revenue and expenses on the latest valid filing.

Source year 2022

Top Officer Pay

77th percentile

$0

Higher top officer pay than 77% of similar nonprofits.

501(c)6 • <$500k nonprofits • Source year 2022

Asset Growth

Score unavailable

No value available

A valid growth rate could not be computed from the available filing history.

Annualized from 2021 to 2022

Revenue Growth

2nd percentile

-100%

Faster revenue growth than 2% of similar nonprofits.

501(c)6 • <$500k nonprofits • Annualized from 2021 to 2022

Assets

Flat

$0

Flat from 2021

Liabilities

-

No earlier filing loaded for comparison.

Net Assets

Flat

$0

Flat from 2021

Revenue

Down

$0

Down $13,390 (-100%) from 2021

Expenses

-

No earlier filing loaded for comparison.

Net Income

-

No earlier filing loaded for comparison.

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$20K$15K$10K$5.0K$0Assets 2010: $6,509Net Assets 2010: $6,5092010Assets 2011: $16,213Net Assets 2011: $16,2132011Assets 2012: $7,752Net Assets 2012: $7,7522012Assets 2013: $10,891Net Assets 2013: $10,8912013Assets 2014: $336Net Assets 2014: $3362014Assets 2015: $2,440Net Assets 2015: $2,4402015Assets 2016: $4,876Net Assets 2016: $4,8762016Assets 2017: $4,895Net Assets 2017: $4,8952017Assets 2018: $13,017Net Assets 2018: $13,0172018Assets 2019: $17,044Net Assets 2019: $17,0442019Assets 2020: $17,178Net Assets 2020: $17,1782020Assets 2021: $0Net Assets 2021: $02021Assets 2022: $0Net Assets 2022: $02022

Highlighted filing

2022

Assets$0
Liabilities-
Net Assets$0

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$100K$50K$0-$50KRevenue 2010: $29,645Expenses 2010: $48,561Net Income 2010: -$18,9162010Revenue 2011: $67,917Expenses 2011: $58,213Net Income 2011: $9,7042011Revenue 2012: $18,293Expenses 2012: $26,754Net Income 2012: -$8,4612012Revenue 2013: $27,759Expenses 2013: $24,620Net Income 2013: $3,1392013Revenue 2014: $17,950Expenses 2014: $28,505Net Income 2014: -$10,5552014Revenue 2015: $13,100Expenses 2015: $10,996Net Income 2015: $2,1042015Revenue 2016: $9,300Expenses 2016: $6,864Net Income 2016: $2,4362016Revenue 2017: $12,600Expenses 2017: $12,581Net Income 2017: $192017Revenue 2018: $24,000Expenses 2018: $18,337Net Income 2018: $5,6632018Revenue 2019: $27,300Expenses 2019: $23,273Net Income 2019: $4,0272019Revenue 2020: $14,350Expenses 2020: $14,216Net Income 2020: $1342020Revenue 2021: $13,390Expenses 2021: $30,568Net Income 2021: -$17,1782021Revenue 2022: $02022

Highlighted filing

2022

Revenue$0
Expenses-
Net Income-

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.00$0.00$0.00
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.00$0.00$13.4$30.6$17.2
2020Detailed filing. Detailed filing data is available for this year.$17.2$17.2$14.4$14.2$0.13
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$17.0$17.0$27.3$23.3$4.03
2018Detailed filing. Detailed filing data is available for this year.$13.0$13.0$24.0$18.3$5.66
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.90$4.90$12.6$12.6$0.02
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.88$4.88$9.30$6.86$2.44
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$2.44$2.44$13.1$11.0$2.10
2014Detailed filing. Detailed filing data is available for this year.$0.34$0.34$18.0$28.5$10.6
2013Detailed filing. Detailed filing data is available for this year.$10.9$10.9$27.8$24.6$3.14
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.75$7.75$18.3$26.8$8.46
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$16.2$16.2$67.9$58.2$9.70
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.51$6.51$29.6$48.6$18.9
Latest Detailed Filing

The latest 2022 filing currently has linked XML that has not been fully parsed yet. Showing the latest detailed filing from 2020 below.

Jump To
Filing Snapshot
Filing Period
Jan 1, 2020 to Dec 31, 2020
Signed
May 3, 2021
Return Version
2020v4.0
Gross Receipts
$14,350
Mission and Program Overview

Mission

To promote and maintain high standards of practice in the call center industry and improve the education of its members.

Romote high standards of practice in the call center industry

Program Services

DescriptionGrantsExpenses
TO PROMOTE AND MAINTAIN HIGH STANDARDS OF PRACTICE IN THE CALL CENTER INDUSTRY AND IMPROVE THE EDUCATION OF ITS MEMBERS$14,216-
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
PAUL STOCKFORDTreasurer-$0--
Filing and Contact Details

Filer

Filer Name
National Association of Call Centers
EIN
20-1453713
Phone
6063324450
Address
5515 E HONDA BOW RD, CAVE CREEK, AZ 85331

Signing Officer

Name
Paul Stockford
Title
Director
Signed
2021-05-03
Discuss with paid preparer
Yes

Preparer

Firm
Omolony Accounting
Address
36 B CAMINO CANJILON, SANTA FE, NM 87508
Preparer
John M Moloney
Phone
5054702849
Supplemental Narrative

Additional Explanations

Other Expenses.1002

Office Expenses $1024

Other Expenses.1

INTERNET $2913

Raw XML Appendix99 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
IRS990EZ/ActivitiesNotPreviouslyRptInd0false
IRS990EZ/BooksInCareOfDetail/PersonNm0PAUL STOCKFORD
IRS990EZ/BooksInCareOfDetail/PhoneNum06023324450
IRS990EZ/BooksInCareOfDetail/USAddress/AddressLine1Txt05515 E HONDA BOW
IRS990EZ/BooksInCareOfDetail/USAddress/CityNm0CAVE CREEK
IRS990EZ/BooksInCareOfDetail/USAddress/StateAbbreviationCd0AZ
IRS990EZ/BooksInCareOfDetail/USAddress/ZIPCd085331
IRS990EZ/CashSavingsAndInvestmentsGrp/BOYAmt017044
IRS990EZ/CashSavingsAndInvestmentsGrp/EOYAmt017178
IRS990EZ/ChgMadeToOrgnzngDocNotRptInd0false
IRS990EZ/CostOfGoodsSoldAmt00
IRS990EZ/CostOrOtherBasisExpenseSaleAmt00
IRS990EZ/DonorAdvisedFndsInd0false
IRS990EZ/ExcessOrDeficitForYearAmt0134
IRS990EZ/FeesAndOtherPymtToIndCntrctAmt07640
IRS990EZ/ForeignFinancialAccountInd0false
IRS990EZ/ForeignOfficeInd0false
IRS990EZ/Form1120PolFiledInd0false
IRS990EZ/Form990TotalAssetsGrp/BOYAmt017044
IRS990EZ/Form990TotalAssetsGrp/EOYAmt017178
IRS990EZ/FundraisingGrossIncomeAmt00
IRS990EZ/GrossReceiptsAmt014350
IRS990EZ/InfoInScheduleOPartIInd0X
IRS990EZ/MadeLoansToFromOfficersInd0false
IRS990EZ/MethodOfAccountingCashInd0X
IRS990EZ/NetAssetsOrFundBalancesBOYAmt017044
IRS990EZ/NetAssetsOrFundBalancesEOYAmt017178
IRS990EZ/NetAssetsOrFundBalancesGrp/BOYAmt017044
IRS990EZ/NetAssetsOrFundBalancesGrp/EOYAmt017178
IRS990EZ/OfficerDirectorTrusteeEmplGrp/AverageHrsPerWkDevotedToPosRt01.00
IRS990EZ/OfficerDirectorTrusteeEmplGrp/CompensationAmt00
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm0PAUL STOCKFORD
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt0Treasurer
IRS990EZ/OperateHospitalInd0false
IRS990EZ/Organization501cInd0X
IRS990EZ/OrganizationDissolvedEtcInd0false
IRS990EZ/OrganizationHadUBIInd0false
IRS990EZ/OtherExpensesTotalAmt03937
IRS990EZ/PartVIHghstPdCntrctProfSrvcTxt0NONE
IRS990EZ/PartVIOfCompOfHghstPdEmplTxt0NONE
IRS990EZ/PoliticalCampaignActyInd0false
IRS990EZ/PrimaryExemptPurposeTxt0ROMOTE HIGH STANDARDS OF PRACTICE IN THE CALL CENTER INDUSTRY
IRS990EZ/PrintingPublicationsPostageAmt02639
IRS990EZ/ProgramServiceRevenueAmt014350
IRS990EZ/ProgramSrvcAccomplishmentGrp/DescriptionProgramSrvcAccomTxt0TO PROMOTE AND MAINTAIN HIGH STANDARDS OF PRACTICE IN THE CALL CENTER INDUSTRY AND IMPROVE THE EDUCATION OF ITS MEMBERS
IRS990EZ/ProgramSrvcAccomplishmentGrp/GrantsAndAllocationsAmt014216
IRS990EZ/ProhibitedTaxShelterTransInd0false
IRS990EZ/RelatedOrganizationCtrlEntInd0false
IRS990EZ/ScheduleBNotRequiredInd0X
IRS990EZ/SpecialEventsDirectExpensesAmt00
IRS990EZ/SubjectToProxyTaxInd0false
IRS990EZ/TanningServicesProvidedInd0false
IRS990EZ/TaxImposedOnOrganizationMgrAmt00
IRS990EZ/TaxImposedUnderIRC4911Amt00
IRS990EZ/TaxImposedUnderIRC4912Amt00
IRS990EZ/TaxImposedUnderIRC4955Amt00
IRS990EZ/TaxReimbursedByOrganizationAmt00
IRS990EZ/TotalExpensesAmt014216
IRS990EZ/TotalProgramServiceExpensesAmt014216
IRS990EZ/TotalRevenueAmt014350
IRS990EZ/TransactionWithControlEntInd0false
IRS990EZ/TypeOfOrganizationCorpInd0X
IRS990EZ/WebsiteAddressTxt0WWW.NATIONALCALLCENTERS.ORG
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0Office Expenses $1024
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1INTERNET $2913
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Other Expenses.1002
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1Other Expenses.1
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/AuthenticationAssuranceLevelCd0AAL1
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/FederatedAssuranceLevelCd0FAL1
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/IdentityAssuranceLevelCd0IAL1
ReturnHeader/AdditionalFilerInformation/TrustedCustomerGrp/TrustedCustomerCd02
ReturnHeader/BuildTS02022-09-23 18:48:47Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd0true
ReturnHeader/BusinessOfficerGrp/PersonNm0PAUL STOCKFORD
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0Director
ReturnHeader/BusinessOfficerGrp/SignatureDt02021-05-03
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0NATIONAL ASSOCIATION OF CALL CENTERS
ReturnHeader/Filer/BusinessNameControlTxt0NATI
ReturnHeader/Filer/EIN0201453713
ReturnHeader/Filer/PhoneNum06063324450
ReturnHeader/Filer/USAddress/AddressLine1Txt05515 E HONDA BOW RD
ReturnHeader/Filer/USAddress/CityNm0CAVE CREEK
ReturnHeader/Filer/USAddress/StateAbbreviationCd0AZ
ReturnHeader/Filer/USAddress/ZIPCd085331
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0OMOLONY ACCOUNTING
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt036 B CAMINO CANJILON
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0SANTA FE
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0NM
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd087508
ReturnHeader/PreparerPersonGrp/PhoneNum05054702849
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0John M Moloney
ReturnHeader/PreparerPersonGrp/SelfEmployedInd0X
ReturnHeader/ReturnTs02021-05-03T12:39:54-07:00
ReturnHeader/ReturnTypeCd0990EZ
ReturnHeader/SigningOfficerGrp/PersonFullName/PersonFirstNm0PAUL
ReturnHeader/SigningOfficerGrp/PersonFullName/PersonLastNm0STOCKFORD
ReturnHeader/TaxPeriodBeginDt02020-01-01
ReturnHeader/TaxPeriodEndDt02020-12-31
ReturnHeader/TaxYr02020

Document Assets

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