Civic Intelligence

Suicide Prevention & Crisis Service Inc

EIN 16-0956222 • 501(c)3 • Buffalo, NY

View Organization Page

Profile

Crisis services is a 24-hour comprehensive crisis center and community resource whose first responders provide support to anyone in need. We save lives by restoring safety, promoting emotional strength and reducing the impact of trauma through intervention, education, prevention and community collaboration.crisis services provides immediate response to those who are facing behavioral health challenges including suicide, mental health crisis, addiction, domestic and sexual violence. Crisis services is the only provider in wny accredited by the american association of suicidology.

100 River Rock Drive 300Buffalo, NY 14207

www.crisisservices.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

86th percentile

0.69x

Higher debt load relative to assets than 86% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Liabilities / Revenue

76th percentile

0.53x

Higher debt load relative to revenue than 76% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Net Margin

40th percentile

0.7%

Higher net margin than 40% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Top Officer Pay

68th percentile

$178,790

Higher top officer pay than 68% of similar nonprofits.

Top officer pay equals 2.3% of source-year revenue.

501(c)3 • $5M-$10M nonprofits • Source year 2024

Asset Growth

85th percentile

26%

Faster asset growth than 85% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Annualized from 2023 to 2024

Revenue Growth

55th percentile

9.8%

Faster revenue growth than 55% of similar nonprofits.

501(c)3 • $5M-$10M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets86th percentile

Assets

Up

$5,962,351

Up $1,241,766 (+26%) from 2023

Liabilities

Up

$4,108,212

Up $1,191,512 (+41%) from 2023

Net Assets

Up

$1,854,139

Up $50,254 (+2.8%) from 2023

Operations
Liabilities / Revenue76th percentileNet Margin40th percentile

Revenue

Up

$7,727,142

Up $688,864 (+9.8%) from 2023

Expenses

Up

$7,676,888

Up $801,393 (+12%) from 2023

Net Income

Down

$50,254

Down $112,529 (-69%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth85th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$6.0M$4.0M$2.0M$0Assets 2011: $1,098,465Liabilities 2011: $144,339Net Assets 2011: $954,1262011Assets 2012: $1,207,632Liabilities 2012: $368,993Net Assets 2012: $838,6392012Assets 2013: $1,010,144Liabilities 2013: $261,162Net Assets 2013: $748,9822013Assets 2014: $883,426Liabilities 2014: $213,097Net Assets 2014: $670,3292014Assets 2015: $1,343,066Liabilities 2015: $475,488Net Assets 2015: $867,5782015Assets 2016: $1,648,065Liabilities 2016: $551,841Net Assets 2016: $1,096,2242016Assets 2017: $1,801,390Liabilities 2017: $503,014Net Assets 2017: $1,298,3762017Assets 2018: $1,571,282Liabilities 2018: $400,505Net Assets 2018: $1,170,7772018Assets 2019: $1,692,854Liabilities 2019: $573,693Net Assets 2019: $1,119,1612019Assets 2020: $1,767,642Liabilities 2020: $602,140Net Assets 2020: $1,165,5022020Assets 2021: $1,860,181Liabilities 2021: $762,744Net Assets 2021: $1,097,4372021Assets 2022: $3,270,247Liabilities 2022: $1,629,145Net Assets 2022: $1,641,1022022Assets 2023: $4,720,585Liabilities 2023: $2,916,700Net Assets 2023: $1,803,8852023Assets 2024: $5,962,351Liabilities 2024: $4,108,212Net Assets 2024: $1,854,1392024

Highlighted filing

2024

Assets$5,962,351
Liabilities$4,108,212
Net Assets$1,854,139
Open 2024 Filing

Operations Trend

Revenue Growth55th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$8.0M$6.0M$4.0M$2.0M$0-$2.0MExpenses 2011: $3,847,6772011Expenses 2012: $3,676,3842012Revenue 2013: $3,684,709Expenses 2013: $3,774,366Net Income 2013: -$89,6572013Revenue 2014: $3,648,894Expenses 2014: $3,727,547Net Income 2014: -$78,6532014Revenue 2015: $4,403,037Expenses 2015: $4,205,788Net Income 2015: $197,2492015Revenue 2016: $5,047,521Expenses 2016: $4,818,875Net Income 2016: $228,6462016Revenue 2017: $5,661,043Expenses 2017: $5,458,891Net Income 2017: $202,1522017Revenue 2018: $5,604,062Expenses 2018: $5,731,661Net Income 2018: -$127,5992018Revenue 2019: $6,319,939Expenses 2019: $6,371,555Net Income 2019: -$51,6162019Revenue 2020: $6,616,608Expenses 2020: $6,570,267Net Income 2020: $46,3412020Revenue 2021: $6,201,837Expenses 2021: $6,269,902Net Income 2021: -$68,0652021Revenue 2022: $6,854,940Expenses 2022: $6,311,275Net Income 2022: $543,6652022Revenue 2023: $7,038,278Expenses 2023: $6,875,495Net Income 2023: $162,7832023Revenue 2024: $7,727,142Expenses 2024: $7,676,888Net Income 2024: $50,2542024

Highlighted filing

2024

Revenue$7,727,142
Expenses$7,676,888
Net Income$50,254
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$5,962,351
Liabilities
$4,108,212
Net assets
$1,854,139
Revenue
$7,727,142
Expenses
$7,676,888
Net income
$50,254
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$5.96$4.11$1.85$7.73$7.68$0.05
2023XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$4.72$2.92$1.80$7.04$6.88$0.16
2022Detailed filing. Detailed filing data is available for this year.$3.27$1.63$1.64$6.85$6.31$0.54
2021Detailed filing. Detailed filing data is available for this year.$1.86$0.76$1.10$6.20$6.27$0.07
2020Detailed filing. Detailed filing data is available for this year.$1.77$0.60$1.17$6.62$6.57$0.05
2019Detailed filing. Detailed filing data is available for this year.$1.69$0.57$1.12$6.32$6.37$0.05
2018Detailed filing. Detailed filing data is available for this year.$1.57$0.40$1.17$5.60$5.73$0.13
2017Detailed filing. Detailed filing data is available for this year.$1.80$0.50$1.30$5.66$5.46$0.20
2016Detailed filing. Detailed filing data is available for this year.$1.65$0.55$1.10$5.05$4.82$0.23
2015Detailed filing. Detailed filing data is available for this year.$1.34$0.48$0.87$4.40$4.21$0.20
2014Detailed filing. Detailed filing data is available for this year.$0.88$0.21$0.67$3.65$3.73$0.08
2013Detailed filing. Detailed filing data is available for this year.$1.01$0.26$0.75$3.68$3.77$0.09
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.21$0.37$0.84$3.68
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.10$0.14$0.95$3.85
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2024 to Dec 31, 2024
Signed
Jul 2, 2025
Return Version
2024v5.2
Gross Receipts
$7,727,142
Mission and Program Overview

Mission

We are a 24-hour comprehensive crisis center and community resource whose first responders provide support to anyone in need. We save lives by restoring safety, promoting emotional strength and reducing the impact of trauma through intervention, education, prevention and community collaboration.

A community where people in crisis find safety, help and hope.

Balance Sheet Detail
LineBeginningEndChange
Assets
Cash and Non-Interest-Bearing Accounts$1,817,841$2,434,114▲ $616,273
Accounts Receivable$1,311,743$2,186,722▲ $874,979
Prepaid Expenses and Deferred Charges$83,630$90,694▲ $7,064
Land, Buildings, and Equipment, Net$30,222$20,343▼ $9,879
Pledges and Grants Receivable$163,637$3,131▼ $160,506
Total Assets$4,720,585$5,962,351▲ $1,241,766
Other Assets Total$1,313,512$1,227,347▼ $86,165
Liabilities
Deferred Revenue$1,395,942$2,555,459▲ $1,159,517
Other Liabilities$1,313,512$1,227,347▼ $86,165
Accounts Payable and Accrued Expenses$207,246$325,406▲ $118,160
Total Liabilities$2,916,700$4,108,212▲ $1,191,512
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$1,610,021$1,735,778▲ $125,757
Net Assets With Donor Restrictions$193,864$118,361▼ $75,503
Total Net Assets Fund Balance$1,803,885$1,854,139▲ $50,254
Total Liabilities and Net Assets / Fund Balance$4,720,585$5,962,351▲ $1,241,766

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$20,343$453,705$474,048
Other Assets Org$1,227,347--
Compensation and Service Providers
Top Officer Pay68th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Jessica PirroPresident/c.e.o.FT$170,276$8,514$178,790
Susan Parker-prusieckiCrisis Counseling Specialist IFT$111,284$3,075$114,359
Ronald SouthardC.f.o. (previous)FT$42,844$4,693$47,537
Sara CarellaC.f.o. (current)FT$42,090$1,878$43,968

Board Members and Trustees

NameTitle
Jessica BrownChair
Andrenee SmithVice Chair
Christine MarranoBoard Member
Cynthia HammerBoard Member
David ZapfelBoard Member
Francesca MesiahBoard Member
Heather CruzBoard Member
Lani ChurleyBoard Member
Lawrence RossBoard Member
Melissa ArcherBoard Member
Mia ClarkBoard Member
Michael Ta SmithBoard Member
Mindy CervoniBoard Member
Miroslav RakicBoard Member
Peter HermanBoard Member
Sandra CalandraBoard Member
Tim MckeeverBoard Member
Tracy Fricano ChalmersBoard Member
Nicole StaszakSecretary
Scott SwanTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$5,939,623
Program Service Revenue
$1,705,074
Investment Income
$66,029
Other Revenue
$16,416
All Other Contributions
$610,565
Change in Net Assets
$50,254

Audited Revenue Reconciliation

Revenue per Audited Statements
$7,727,142
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$140,842
Total Revenue per Audited Statements
$7,867,984
Total Revenue per Form 990
$7,727,142
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$5,978,089
Other Expenses$1,698,799
Total Fundraising Expense$214,506
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$4,171,784$408,255$134,517$4,714,556
Other Employee Benefits$443,039$71,830$7,238$522,107
Fees for Services Other$406,360$63,821$430$470,611
Payroll Taxes$327,328$30,327$10,692$368,347
Current Officers, Directors, Trustees, and Key Employees$225,828$22,100$7,282$255,210
Occupancy$178,360$48,638$2,642$229,640
Travel$130,230$7,500$150$137,880
Information Technology$109,599$13,546$1,470$124,615
Pension Plan Contributions$98,524$13,702$5,643$117,869
Advertising$9,143$96,073$2,328$107,544
Conferences and Meetings$49,586$15,462$30,358$95,406
Fees for Services Legal$14,807$49,629$639$65,075
Insurance$56,686$2,701$1,200$60,587
All Other Expenses$29,171$19,835$1,788$50,794
Other Expenses$6,858$28,907$4,351$40,116
Office Expenses$17,301$6,051$1,312$24,664
Depreciation Depletion$6,609$3,015$255$9,879
Total Functional Expenses$6,536,308$926,074$214,506$7,676,888

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Audited Statements$7,817,730
Expenses per Audited Statements$7,676,888
Total Expenses per Form 990$7,676,888
Expenses Not Reported on Form 990$140,842
Expenses Not Reported on Financial Statements$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Operating Lease Liabilities$1,227,347
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, Line 11B

“Form 990 is prepared by an independent, outside accounting firm. The finance committee reviews and approves the form 990 and presents a motion to the board for their approval. The form 990 is available to all directors and posted on the agency web page.”

Form 990, Part VI, Section B, Line 12C

“Legal counsel reviews the policy annually for updates; annual signature of all board members is required.”

Form 990, Part VI, Section B, Line 15

“Executive committee of the board conducts performance evaluations and sets raises for the coming year. Regional reports on non profit organizations executive compensation are reviewed annually. Size, service provided and tenure are variations between agencies that are considered in the determination of the annual salary of the ceo.”

Form 990, Part VI, Section C, Line 19

“Upon request; form 990 and audited financials are available on the agency web page.”

Filing and Contact Details

Filer

Filer Name
Suicide Prevention & Crisis Service Inc
EIN
16-0956222
Phone
7168342310
Address
100 RIVER ROCK DRIVE 300, BUFFALO, NY 14207
Doing Business As
Crisis Services

Signing Officer

Name
Jessica Pirro
Title
President/CEO
Phone
7168342310
Signed
2025-07-02
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Jessica Pirro
Formed
1968
Legal Domicile
Ny
Voting Board Members
20
Independent Board Members
20
Employees
129
Volunteers
32

Preparer

Firm
Efpr Group Cpas Pllc
Address
6390 MAIN STREET SUITE 200, WILLIAMSVILLE, NY 14221
Preparer
David a Urban CPA
Phone
7166340700
Supplemental Narrative

Additional Explanations

FORM 990, PART XII, LINE 2C:

“No changes have taken place during the fiscal year ended december 31, 2024.”

Financial Statement Notes

PART X, LINE 2:

“The agency is exempt from federal income taxes under section 501(c)(3) of the internal revenue code (the code), therefore, no provision for income taxes is reflected in the financial statements. The agency has been classified as a publicly supported organization that is not a private foundation under section 509(a) of the code. The agency presently discloses or recognizes income tax positions based on management's estimate of whether it is reasonably possible or probable that a liability has been incurred for unrecognized income taxes. Management has concluded that the agency has taken no uncertain tax positions that require adjustment in its financial statements. U.s. Forms 990 filed by the agency are subject to examination by taxing authorities.”

Raw XML AppendixShowing 400 of 691 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0CRISIS SERVICES HAS THREE MAIN SERVICE DEPARTMENTS PROVIDING LIFE-SAVING WORK 24/7. THE EMERGENCY MENTAL HEALTH RESPONSE SERVICES (EMHRS) PROVIDES 24/7 HELP AND SUPPORT TO INDIVIDUALS EXPERIENCING A MENTAL HEALTH CRISIS. SPECIALIZED BRANCHES OF THE EMHRS DEPARTMENTINCLUDE:MOBILE OUTREACH RESPONSE PROGRAM - THIS PROGRAM'S MAIN GOAL IS TO DIVERT AS MANY PEOPLE AS POSSIBLE FROM UNNECESSARILY PRESENTING TO A PSYCHIATRIC EMERGENCY ROOM AND DIVERSION FROM JAIL BY LINKING CLIENTS WITH PROPER MENTAL HEALTH SERVICES.MOBILE TRANSITIONAL SERVICES - PEOPLE RECENTLY RELEASED FROM A PSYCHIATRIC INPATIENT STAY AT ECMC CAN RECEIVE SHORT TERM CARE FROM OUR MOBILE TRANSITIONAL SERVICES COUNSELORS. OUR STAFF PROVIDE CLINICAL SUPPORTIVE CARE TO THESE INDIVIDUALS UNTIL THEY BECOME SUCCESSFULLY LINKED WITH THEIR OUTPATIENT TREATMENT PROVIDER.CRISIS INTERVENTION TEAM TRAINING PROJECT (CIT) - CRISIS SERVICES IS THE SOLE PROVIDER OF THE CIT TRAINING PROGRAM FOR ERIE COUNTY. CIT IS SPECIALIZED TRAINING FOR LAW ENFORCEMENT TO LEARN HOW TO MANAGE SITUATIONS WITH INDIVIDUALS WITH MENTAL ILLNESS.
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IRS990/MissionDesc0CRISIS SERVICES IS A 24-HOUR COMPREHENSIVE CRISIS CENTER AND COMMUNITY RESOURCE WHOSE FIRST RESPONDERS PROVIDE SUPPORT TO ANYONE IN NEED. WE SAVE LIVES BY RESTORING SAFETY, PROMOTING EMOTIONAL STRENGTH AND REDUCING THE IMPACT OF TRAUMA THROUGH INTERVENTION, EDUCATION, PREVENTION AND COMMUNITY COLLABORATION.CRISIS SERVICES PROVIDES IMMEDIATE RESPONSE TO THOSE WHO ARE FACING BEHAVIORAL HEALTH CHALLENGES INCLUDING SUICIDE, MENTAL HEALTH CRISIS, ADDICTION, DOMESTIC AND SEXUAL VIOLENCE. CRISIS SERVICES IS THE ONLY PROVIDER IN WNY ACCREDITED BY THE AMERICAN ASSOCIATION OF SUICIDOLOGY.
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