Civic Intelligence

Consumer Credit Counseling Service

EIN 16-0909583 • 501(c)3 • West Seneca, NY

Profile

The organization's mission is to provide the community with the best strategies to master their credit.

40 Gardenville Parkway No 300West Seneca, NY 14224

www.consumercreditbuffalo.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

65th percentile

0.24x

Higher debt load relative to assets than 65% of similar nonprofits.

NTEE P • $1M-$5M nonprofits • Source year 2025

Liabilities / Revenue

65th percentile

0.19x

Higher debt load relative to revenue than 65% of similar nonprofits.

NTEE P • $1M-$5M nonprofits • Source year 2025

Net Margin

27th percentile

-3.9%

Higher net margin than 27% of similar nonprofits.

NTEE P • $1M-$5M nonprofits • Source year 2025

Top Officer Pay

78th percentile

$140,216

Higher top officer pay than 78% of similar nonprofits.

Top officer pay equals 8.2% of source-year revenue.

NTEE P • $1M-$5M nonprofits • Source year 2025

Asset Growth

16th percentile

-10%

Faster asset growth than 16% of similar nonprofits.

NTEE P • $1M-$5M nonprofits • Annualized from 2024 to 2025

Revenue Growth

39th percentile

0.6%

Faster revenue growth than 39% of similar nonprofits.

NTEE P • $1M-$5M nonprofits • Annualized from 2024 to 2025

Assets

Down

$1,339,233

Down $236,445 (-15%) from 2022

Liabilities

Down

$183,086

Down $240,725 (-57%) from 2022

Net Assets

Up

$1,156,147

Up $4,280 (+0.4%) from 2022

Revenue

Down

$1,656,143

Down $42,274 (-2.5%) from 2022

Expenses

Up

$1,704,761

Up $6,667 (+0.4%) from 2022

Net Income

Down

-$48,618

Down $48,941 (-15152%) from 2022

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$2.0M$1.5M$1.0M$500K$0Assets 2011: $892,211Liabilities 2011: $215,595Net Assets 2011: $676,6162011Assets 2012: $918,264Liabilities 2012: $210,140Net Assets 2012: $708,1242012Assets 2013: $934,678Liabilities 2013: $187,915Net Assets 2013: $746,7632013Assets 2014: $767,284Liabilities 2014: $96,964Net Assets 2014: $670,3202014Assets 2015: $697,529Liabilities 2015: $86,451Net Assets 2015: $611,0782015Assets 2016: $697,494Liabilities 2016: $121,709Net Assets 2016: $575,7852016Assets 2017: $796,846Liabilities 2017: $201,093Net Assets 2017: $595,7532017Assets 2018: $862,305Liabilities 2018: $269,251Net Assets 2018: $593,0542018Assets 2019: $901,777Liabilities 2019: $182,490Net Assets 2019: $719,2872019Assets 2020: $1,252,296Liabilities 2020: $404,223Net Assets 2020: $848,0732020Assets 2021: $1,364,905Liabilities 2021: $176,568Net Assets 2021: $1,188,3372021Assets 2022: $1,575,678Liabilities 2022: $423,811Net Assets 2022: $1,151,8672022Assets 2023: $1,339,233Liabilities 2023: $183,086Net Assets 2023: $1,156,1472023

Highlighted filing

2023

Assets$1,339,233
Liabilities$183,086
Net Assets$1,156,147

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$3.0M$2.0M$1.0M$0-$1.0MRevenue 2011: $1,586,288Expenses 2011: $1,551,305Net Income 2011: $34,9832011Expenses 2012: $1,502,6952012Revenue 2013: $1,577,409Expenses 2013: $1,538,770Net Income 2013: $38,6392013Revenue 2014: $1,464,684Expenses 2014: $1,539,871Net Income 2014: -$75,1872014Revenue 2015: $1,269,370Expenses 2015: $1,328,612Net Income 2015: -$59,2422015Revenue 2016: $1,278,944Expenses 2016: $1,317,936Net Income 2016: -$38,9922016Revenue 2017: $1,412,298Expenses 2017: $1,409,550Net Income 2017: $2,7482017Revenue 2018: $1,556,577Expenses 2018: $1,545,378Net Income 2018: $11,1992018Revenue 2019: $1,704,474Expenses 2019: $1,602,659Net Income 2019: $101,8152019Revenue 2020: $1,868,155Expenses 2020: $1,753,087Net Income 2020: $115,0682020Revenue 2021: $2,023,001Expenses 2021: $1,699,035Net Income 2021: $323,9662021Revenue 2022: $1,698,417Expenses 2022: $1,698,094Net Income 2022: $3232022Revenue 2023: $1,656,143Expenses 2023: $1,704,761Net Income 2023: -$48,6182023

Highlighted filing

2023

Revenue$1,656,143
Expenses$1,704,761
Net Income-$48,618

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2023Summary only. Only limited summary data is available for this year.$1.34$0.18$1.16$1.66$1.70$0.05
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.58$0.42$1.15$1.70$1.70$0.00
2021Summary only. Only limited summary data is available for this year.$1.36$0.18$1.19$2.02$1.70$0.32
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$1.25$0.40$0.85$1.87$1.75$0.12
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.90$0.18$0.72$1.70$1.60$0.10
2018Summary only. Only limited summary data is available for this year.$0.86$0.27$0.59$1.56$1.55$0.01
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.80$0.20$0.60$1.41$1.41$0.00
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$0.70$0.12$0.58$1.28$1.32$0.04
2015Detailed filing. Detailed filing data is available for this year.$0.70$0.09$0.61$1.27$1.33$0.06
2014Summary only. Only limited summary data is available for this year.$0.77$0.10$0.67$1.46$1.54$0.08
2013Detailed filing. Detailed filing data is available for this year.$0.93$0.19$0.75$1.58$1.54$0.04
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.92$0.21$0.71$1.50
2011Summary only. Only limited summary data is available for this year.$0.89$0.22$0.68$1.59$1.55$0.03
Latest Detailed Filing

The latest 2023 filing currently has summary financial data only. Showing the latest detailed filing from 2017 below.

Jump To
Filing Snapshot
Filing Period
Jan 1, 2017 to Dec 31, 2017
Signed
Feb 8, 2018
Return Version
2017v2.2
Gross Receipts
$1,412,298
Mission and Program Overview

Mission

The organization's mission is to provide the community with the best strategies to master their credit.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$508,963$511,657▲ $2,694
Investments Other Securities$89,491$170,320▲ $80,829
Cash and Non-Interest-Bearing Accounts$40,742$46,271▲ $5,529
Accounts Receivable$12,274$28,457▲ $16,183
Prepaid Expenses and Deferred Charges$19,934$24,051▲ $4,117
Land, Buildings, and Equipment, Net$26,090$16,090▼ $10,000
Total Assets$697,494$796,846▲ $99,352
Liabilities
Accounts Payable and Accrued Expenses$118,869$200,227▲ $81,358
Escrow Account Liability$2,048$666▼ $1,382
Mortgage Notes Payable Secured by Investment Property$1,402$200▼ $1,202
Total Liabilities$122,319$201,093▲ $78,774
Net Assets / Fund Balance
Unrestricted Net Assets$575,175$595,753▲ $20,578
Total Net Assets Fund Balance$575,175$595,753▲ $20,578
Total Liabilities and Net Assets / Fund Balance$697,494$796,846▲ $99,352

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$6,328$119,750$126,078
Leasehold Improvements$9,662$15,392$25,054
Other Land Buildings$100$12,430$12,530
Other Securities$170,320--
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Paul AtkinsonPresident and CEOFT$120,844$45,000$165,844

Board Members and Trustees

NameTitle
Mark J MendelBoard Chairman
Kevin B McnamaraBoard Vice Chair
Dolores MccarleyDirector
Jason D HousemanDirector
Kathy M HerodDirector
Nancy BlaschakDirector
Nancy L LatulipDirector
Phillip C HagadornDirector
Nancy PalumboSecretary
John EagletonTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$340,491
Program Service Revenue
$1,064,532
Investment Income
$2,464
Other Revenue
$4,811
All Other Contributions
$340,491
Change in Net Assets
$2,748

Audited Revenue Reconciliation

Revenue per Audited Statements
$1,412,298
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$17,830
Total Revenue per Audited Statements
$1,430,128
Total Revenue per Form 990
$1,412,298
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$910,732
Other Expenses$498,818
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$520,762$39,197-$559,959
Occupancy$138,866$10,452-$149,318
Current Officers, Directors, Trustees, and Key Employees$112,385$8,459-$120,844
Other Employee Benefits$104,618$7,875-$112,493
Advertising$103,644--$103,644
Pension Plan Contributions$62,808$4,727-$67,535
Fees for Services Other$63,448$3,395-$66,843
Payroll Taxes$46,408$3,493-$49,901
Office Expenses$44,861$3,377-$48,238
Other Expenses$22,139$1,666-$23,805
Fees for Services Management$21,544$1,622-$23,166
Conferences and Meetings$14,145$1,065-$15,210
Fees for Services Accounting$11,439$861-$12,300
Insurance$11,042$831-$11,873
Depreciation Depletion$9,301$700-$10,001
Information Technology$4,587$345-$4,932
Fees for Services Legal$1,172$88-$1,260
Total Functional Expenses$1,319,421$90,129$0$1,409,550

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$1,409,550
Total Expenses per Audited Statements$1,409,550
Total Expenses per Form 990$1,409,550
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Insider Transactions and Loans

Interested-Person Transactions

Interested PartyRelationshipDescriptionShared RevenueAmount
David AtkinsonSon of Chief Executive OfficerWages for EmploymentNo$34,574
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with family members
Yes
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 8B

There are no committees that have the authority to act on behalf of the governing body present in the organization.

Form 990, Part VI, Section B, Line 11B

A draft copy of form 990 is sent to the board for review prior to its filing.

Form 990, Part VI, Section B, Line 12C

The organization monitors and enforces the conflict of interest policy regularly during committee meetings and quarterly meetings.

Form 990, Part VI, Section B, Line 15

National and local salary surveys are used each year to establish income guidelines to help in determining compensation. The organization also utilizes performance appraisals in conjunction with an external hr consultant for an unbiased opinion.

Form 990, Part VI, Section C, Line 19

The organization makes its governing documents, conflict of interest policy, and financial statements available to the public upon request.

Filing and Contact Details

Filer

Filer Name
Consumer Credit Counseling Service
EIN
16-0909583
Phone
7167122060
Address
40 GARDENVILLE PARKWAY NO 300, WEST SENECA, NY 14224

Signing Officer

Name
Paul C Atkinson
Title
Chief Executive Officer
Phone
7167122060
Signed
2018-02-08
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Paul C Atkinson
Formed
1965
Legal Domicile
Ny
Voting Board Members
10
Independent Board Members
10
Employees
16
Volunteers
4

Preparer

Firm
Bonadio & Co Llp
Address
100 CORPORATE PKWY STE 200, AMHERST, NY 14226
Preparer
Justin N Reid
Phone
7162506600
Supplemental Narrative

Additional Explanations

Form 990, Part XII, Line 2C

Process has not changed from the prior year.

Financial Statement Notes

PART IV, LINE 2B:

The organization acts as a negotiator of debt repayment plans for its clients, and also remits payment to creditors on their behalf.

PART X, LINE 2:

The agency is exempt from income taxes as an organization qualified under 501(c)(3) of the internal revenue code. It has also been determined by the internal revenue service not to be a private foundation.

Raw XML AppendixShowing 400 of 547 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
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IRS990/Desc0CREDIT COUNSELING: CCCS OF BUFFALO, INC. IS PROUD TO BE THE ONLY LOCAL, NON PROFIT, CREDIT COUNSELING AGENCY IN WESTERN NEW YORK. HOWEVER, THE CREDIT COUNSELING AND DEBT MANAGEMENT INDUSTRY DOES NOT LIMIT OTHER AGENCIES FROM SERVICING OUR WESTERN NEW YORK COMMUNITY AS WELL. AS A RESULT, OUR AGENCY HAS BEEN WORKING DILIGENTLY TO EDUCATE CLIENTS ON THE DIFFERENCE BETWEEN OUR LOCAL, QUALITY SERVICES AND THE "1-800 COMPANIES" THAT MOST OFTEN TAKE ADVANTAGE OF CLIENTS AS OPPOSED TO EDUCATING ON SOUND FINANCIAL RESPONSIBILITY AND CREATING FINANCIAL FREEDOMS. WE LIKE TO SAY THAT KNOWING THE DIFFERENCE BETWEEN "US AND THEM" CAN MAKE ALL THE DIFFERENCE IN A CLIENT'S DEBT REDUCTION OUTCOME. CLIENTS CAN PARTICIPATE IN A CONFIDENTIAL INTERVIEW WITH A FINANCIAL COUNSELOR TO DISCUSS, ANALYZE AND EXPLORE OPTIONS REGARDING UNSECURED DEBT. THE COUNSELOR WILL CREATE A BUDGET ANALYSIS THAT EXAMINES THE CLIENT'S FINANCIAL SITUATION AND OFFER HELPFUL SUGGESTIONS TO ACHIEVE THEIR FINANCIAL GOALS. IF A CREDITOR REPAYMENT PLAN IS SUITABLE FOR THE CLIENT, CCCS OF BUFFALO, INC. WILL WORK TO ENSURE THE CLIENT MEETS THEIR MONTHLY HOUSEHOLD AND CREDITORS EXPENSES FOR AN EXTENDED TERM. CRP PARTICIPANTS MAY SEE LOWER MONTHLY PAYMENTS AND/OR REDUCED INTEREST RATES AND FEES. 1,706 CLIENTS SERVED.
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IRS990/Form990PartVIISectionAGrp/PersonNm0KATHY M HEROD
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IRS990/Form990PartVIISectionAGrp/PersonNm3DOLORES MCCARLEY
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IRS990/Form990PartVIISectionAGrp/TitleTxt0DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt1TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt2DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt3DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt4BOARD CHAIRMAN
IRS990/Form990PartVIISectionAGrp/TitleTxt5SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt8DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt9DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt10PRESIDENT AND CEO
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IRS990/ProgSrvcAccomActy2Grp/Desc0THE HOUSING PROGRAMMING PROVIDED BY CCCS OF BUFFALO OFFERS FOUR MAIN AREAS OF SERVICE. THE FIRST FOCUSES ON NFMCP FUNDING APPLIED FOR AND GRANTED THROUGH THE FEDERAL GOVERNMENT. CLIENTS RECEIVING NFMCP COUNSELING ARE ASSISTED IN AVOIDING FORECLOSURE THROUGH COMMUNICATION WITH THE LENDERS AND LEANER BUDGET RECOMMENDATIONS. THE SECOND TYPE OF HOUSING COUNSELING IS COMPREHENSIVE COUNSELING WHERE CLIENTS THAT ARE FACING MORTGAGE DELINQUENCY CAN HAVE THEIR BUDGET ASSESSED AND ACTION PLANS CREATED TO OVERCOME THE HOUSING CHALLENGE. THOROUGH FOLLOW-UP TAKES PLACE AFTER THE SESSION IN ORDER TO ENSURE CLIENTS ARE PROGRESSING POSITIVELY. THE THIRD TYPE OF HOUSING SERVICE PERFORMED IS HECM OR "REVERSE MORTGAGE". CCCS OF BUFFALO PROVIDES THE REQUIRED CERTIFICATE AFTER A CLIENT HAS PARTICIPATED IN A SESSION TO REVIEW THE OVERALL PRACTICES OF A HECM AND POSSIBLE REPERCUSSIONS. THE LAST AREA OF HOUSING SERVICE PERFORMED IS CALLED PRE-PURCHASE EDUCATION CLASSES. CCCS OFFERS A CLASS CALLED MAKE YOUR MOVE FOR FIRST TIME HOMEBUYERS THAT PROVIDES GENERAL EDUCATION REGARDING THE SEARCH, PURCHASE AND UPKEEP OF A HOME. ALL CCCS HOUSING COUNSELORS ARE CERTIFIED THROUGH THE NFCC AND HAVE TAKEN SEVERAL HUD APPROVED COURSES TO STAY ATOP OF INDUSTRY CHANGES OVER THE YEARS. CCCS OF BUFFALO HAS BEEN A HUD APPROVED HOUSING COUNSELING AGENCY SINCE 2003. 383 CLIENTS SERVED.
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IRS990/ProgSrvcAccomActy3Grp/Desc0BANKRUPTCY EDUCATION: CCCS OF BUFFALO, INC. IS PROUD TO BE ONE OF THE FEW AGENCIES HEADQUARTERED IN WESTERN NEW YORK APPROVED TO ISSUE CERTIFICATES IN COMPLIANCE WITH THE BANKRUPTCY LAW. WE PROVIDE LOCAL, ONE-ON-ONE CREDIT COUNSELING SESSIONS BEFORE YOU FILE, AS WELL AS GROUP CLASSES FOR THE DEBTOR EDUCATION COURSE TAKEN PRIOR TO THE DISCHARGE OF DEBTS. BY OFFERING FLEXIBLE APPOINTMENT TIMES, IN-PERSON, OVER THE TELEPHONE OR ONLINE AT THE CLIENT'S CONVENIENCE, WE CAN AID EVEN THOSE WITH THE BUSIEST OF SCHEDULES. ALL BANKRUPTCY PETITIONERS RECEIVE A COURT-REQUIRED CERTIFICATE OF COUNSELING UPON COMPLETION OF THE COUNSELING OR EDUCATION COURSE.681 CLIENTS SERVED.
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IRS990/ProgSrvcAccomActyOtherGrp/Desc0CREDIT EDUCATION: CCCS OF BUFFALO PRIDES ITSELF ON STRENGTHENING THE KNOWLEDGE OF OUR CLIENTS FINANCIAL LITERACY SKILLS. NATIONAL AND LOCAL STATISTICS HAVE REVEALED THAT NOW MORE THAN EVER IS THE TIME TO ASSIST AND ENCOURAGE RESPONSIBLE FINANCIAL HABITS WITHIN OUR COMMUNITIES. IN 2017, CCCS WAS PROUD TO PARTNER WITH 67 COMMUNITY AGENCIES, ATTEND 16 WELLNESS FAIRS AND SERVICE 1,183 CLIENTS THROUGH FINANCIAL LITERACY PROGRAMMING. PRE AND POST TEST SCORES FROM EDUCATION PROGRAMMING INCREASED BY AN AVERAGE OF 19% AFTER COMPLETION OF OUR CLASSES. IT IS OUR HONOR TO BE THE LEADING SERVICER OF FINANCIAL LITERACY IN OUR GREAT COMMUNITY.
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