Civic Intelligence

Outreachinc

EIN 06-1211144 • 501(c)3 • Newington, CT

Profile

Provide diversified quality support services to people of all ages with special needs. Create an atmosphere where opportunities exist for individuals to make choices, increase independence and maximize personal potential.

50 Rockwell RoadNewington, CT 06111

n/A

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

23rd percentile

0.02x

Higher debt load relative to assets than 23% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

24th percentile

0.07x

Higher debt load relative to revenue than 24% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

68th percentile

14%

Higher net margin than 68% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

75th percentile

$284,263

Higher top officer pay than 75% of similar nonprofits.

Top officer pay equals 4.5% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Asset Growth

55th percentile

5.7%

Faster asset growth than 55% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Revenue Growth

37th percentile

1.3%

Faster revenue growth than 37% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets23rd percentile

Assets

Up

$16,754,775

Up $898,529 (+5.7%) from 2023

Liabilities

Down

$417,755

Down $2,787 (-0.7%) from 2023

Net Assets

Up

$16,337,020

Up $901,316 (+5.8%) from 2023

Operations
Liabilities / Revenue24th percentileNet Margin68th percentile

Revenue

Up

$6,296,261

Up $80,486 (+1.3%) from 2023

Expenses

Up

$5,394,945

Up $92,544 (+1.7%) from 2023

Net Income

Down

$901,316

Down $12,058 (-1.3%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth55th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$20M$15M$10M$5.0M$0Assets 2010: $3,149,332Liabilities 2010: $336,163Net Assets 2010: $2,813,1692010Assets 2011: $3,873,990Liabilities 2011: $424,170Net Assets 2011: $3,449,8202011Assets 2012: $4,306,952Liabilities 2012: $410,142Net Assets 2012: $3,896,8102012Assets 2013: $5,058,220Liabilities 2013: $435,225Net Assets 2013: $4,622,9952013Assets 2014: $5,578,852Liabilities 2014: $386,951Net Assets 2014: $5,191,9012014Assets 2015: $6,649,762Liabilities 2015: $484,920Net Assets 2015: $6,164,8422015Assets 2016: $7,456,037Liabilities 2016: $359,982Net Assets 2016: $7,096,0552016Assets 2017: $8,545,079Liabilities 2017: $447,781Net Assets 2017: $8,097,2982017Assets 2018: $9,660,206Liabilities 2018: $444,385Net Assets 2018: $9,215,8212018Assets 2019: $10,736,585Liabilities 2019: $465,805Net Assets 2019: $10,270,7802019Assets 2020: $12,390,514Liabilities 2020: $431,536Net Assets 2020: $11,958,9782020Assets 2021: $13,551,760Liabilities 2021: $396,896Net Assets 2021: $13,154,8642021Assets 2022: $14,852,989Liabilities 2022: $330,659Net Assets 2022: $14,522,3302022Assets 2023: $15,856,246Liabilities 2023: $420,542Net Assets 2023: $15,435,7042023Assets 2024: $16,754,775Liabilities 2024: $417,755Net Assets 2024: $16,337,0202024

Highlighted filing

2024

Assets$16,754,775
Liabilities$417,755
Net Assets$16,337,020
Open 2024 Filing

Operations Trend

Revenue Growth37th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$8.0M$6.0M$4.0M$2.0M$0Expenses 2010: $2,943,5152010Expenses 2011: $3,154,4812011Expenses 2012: $3,448,3492012Revenue 2013: $4,314,492Expenses 2013: $3,588,307Net Income 2013: $726,1852013Revenue 2014: $4,387,561Expenses 2014: $3,818,655Net Income 2014: $568,9062014Revenue 2015: $4,921,969Expenses 2015: $3,949,028Net Income 2015: $972,9412015Revenue 2016: $5,035,605Expenses 2016: $4,104,392Net Income 2016: $931,2132016Revenue 2017: $5,227,796Expenses 2017: $4,226,553Net Income 2017: $1,001,2432017Revenue 2018: $5,209,126Expenses 2018: $4,090,603Net Income 2018: $1,118,5232018Revenue 2019: $5,423,402Expenses 2019: $4,368,443Net Income 2019: $1,054,9592019Revenue 2020: $5,987,259Expenses 2020: $4,299,061Net Income 2020: $1,688,1982020Revenue 2021: $5,889,658Expenses 2021: $4,693,772Net Income 2021: $1,195,8862021Revenue 2022: $6,173,078Expenses 2022: $4,805,612Net Income 2022: $1,367,4662022Revenue 2023: $6,215,775Expenses 2023: $5,302,401Net Income 2023: $913,3742023Revenue 2024: $6,296,261Expenses 2024: $5,394,945Net Income 2024: $901,3162024

Highlighted filing

2024

Revenue$6,296,261
Expenses$5,394,945
Net Income$901,316
Open 2024 Filing

Filings

Most recent year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$16,754,775
Liabilities
$417,755
Net assets
$16,337,020
Revenue
$6,296,261
Expenses
$5,394,945
Net income
$901,316
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$16.8$0.42$16.3$6.30$5.39$0.90
2023Detailed filing. Detailed filing data is available for this year.$15.9$0.42$15.4$6.22$5.30$0.91
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$14.9$0.33$14.5$6.17$4.81$1.37
2021Import issue. A filing source exists for this year, but detailed import did not complete cleanly.$13.6$0.40$13.2$5.89$4.69$1.20
2020Detailed filing. Detailed filing data is available for this year.$12.4$0.43$12.0$5.99$4.30$1.69
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$10.7$0.47$10.3$5.42$4.37$1.05
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$9.66$0.44$9.22$5.21$4.09$1.12
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.55$0.45$8.10$5.23$4.23$1.00
2016Detailed filing. Detailed filing data is available for this year.$7.46$0.36$7.10$5.04$4.10$0.93
2015XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$6.65$0.48$6.16$4.92$3.95$0.97
2014Import issue. A filing source exists for this year, but detailed import did not complete cleanly.$5.58$0.39$5.19$4.39$3.82$0.57
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.06$0.44$4.62$4.31$3.59$0.73
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.31$0.41$3.90$3.45
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.87$0.42$3.45$3.15
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$3.15$0.34$2.81$2.94
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
May 13, 2025
Return Version
2023v6.0
Gross Receipts
$6,296,261
Mission and Program Overview

Mission

Provide diversified quality support services to people of all ages with special needs. Create an atmosphere where opportunities exist for individuals to make choices, increase independence and maximize personal potential.

Balance Sheet Detail
LineBeginningEndChange
Assets
Prepaid Expenses and Deferred Charges$89,790$49,497▼ $40,293
Land, Buildings, and Equipment, Net$43,725$31,702▼ $12,023
Cash and Non-Interest-Bearing Accounts$23,083$26,043▲ $2,960
Total Assets$15,856,246$16,754,775▲ $898,529
Other Assets Total$15,699,648$16,647,533▲ $947,885
Liabilities
Accounts Payable and Accrued Expenses$420,111$417,755▼ $2,356
Mortgage Notes Payable Secured by Investment Property$431--
Total Liabilities$420,542$417,755▼ $2,787
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$15,435,704$16,337,020▲ $901,316
Total Net Assets Fund Balance$15,435,704$16,337,020▲ $901,316
Total Liabilities and Net Assets / Fund Balance$15,856,246$16,754,775▲ $898,529

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$24,717$535,668$560,385
Leasehold Improvements$6,985$29,216$36,201
Other Assets Org$39,710--
Compensation and Service Providers
Top Officer Pay75th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Pamela PaiseyPresident/cePT$234,138$50,125$284,263
Pamela PaiseyPresident/CEO-$234,138$50,125$284,263
Lisa TerryberryAssoc Ex DirectorPT$167,948$31,536$199,484
Lisa TerryberryAssoc Ex Director Ops-$167,948$31,536$199,484
Jack WoodinDirector Human RPT$137,840$18,894$156,734
Jack WoodinDirector Human Resources-$137,840$18,894$156,734
Wakana HirotaDirector of Comm-$115,020$32,733$147,753
Shannon DonahueCFOPT$111,251$30,948$142,199
Shawn StricklandSr. Director Beh-$124,206$7,671$131,877

Board Members and Trustees

NameTitle
Elaine BellDirector
Stan De MelloDirector
Joanna Perez SilmonSecretary
Desmond MaharioTreasurer
Christina MohrVice Preside

Highest Paid Contractors

ContractorServicesLocationCompensation
Vaco LLCTemp Staffing5501 VIRGINIA WAY SUITE 120, Brentwood, TN 37027$122,664
It Direct LLCComputer SrvcsPO BOX 844769, Boston, MA 02284-4769$119,979
Revenue and Support

Revenue Composition

Contributions and Grants
$0
Program Service Revenue
$6,296,261
Investment Income
$0
Other Revenue
$0
Change in Net Assets
$901,316
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$3,410,481
Other Expenses$1,984,464
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$2,365,379--$2,365,379
Current Officers, Directors, Trustees, and Key Employees$522,619--$522,619
Fees for Services Other-$481,132-$481,132
Insurance$425,940--$425,940
Occupancy$362,342--$362,342
Other Employee Benefits$275,737--$275,737
Payroll Taxes$197,820--$197,820
Advertising$193,489--$193,489
Information Technology$119,135--$119,135
Office Expenses$75,890--$75,890
Pension Plan Contributions$48,926--$48,926
Interest$36,578--$36,578
Other Expenses$17,579--$17,579
All Other Expenses$16,981--$16,981
Depreciation Depletion$12,024--$12,024
Total Functional Expenses$4,913,813$481,132$0$5,394,945
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Page 6, Part VI, Line 11B

“Each member of the board receives a copy of the 990 for review before filing.”

Form 990, Page 6, Part VI, Line 12C

“Each officer and director is required to complete a conflict of interest disclosure form each year. In addition, the state of connecticut requires the organization to report all related party and conflict of interest transactions.”

Form 990, Page 6, Part VI, Line 15A

“The board of directors determines the salary of the ceo through a review process and taking into consideration salary surveys along with reviewing other 990's on guidestar.”

Form 990, Page 6, Part VI, Line 15B

“The board of directors determines the salary of the officers through a review process and taking into consideration salary surveys along with reviewing other 990's on guidestar.”

Form 990, Page 6, Part VI, Line 19

“All governing documents are available upon request within a reasonable amount of time.”

Filing and Contact Details

Filer

Filer Name
Outreachinc
EIN
06-1211144
Phone
8606217600
Address
50 ROCKWELL ROAD, NEWINGTON, CT 06111

Signing Officer

Name
Pamela Paisey
Title
President/CEO
Phone
8606217600
Signed
2025-05-13
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Pamela Paisey
Formed
1987
Legal Domicile
Ct
Voting Board Members
6
Independent Board Members
6
Employees
42

Preparer

Firm
Guilmartin Dipiro & Sokolowski LLC
Address
505 MAIN ST, MIDDLETOWN, CT 06457-2809
Preparer
Christopher B Conley
Phone
8603475689
Supplemental Narrative

Additional Explanations

FORM 990 - ORGANIZATION'S MISSION

“Provide diversified quality support services to people of all ages with special needs. Create an atmosphere where opportunities exist for individuals to make choices, increase independence and maximize personal potential.”

Financial Statement Notes

Schedule D, Page 3, Part X

“The organization has received exemption from federal income tax under section 501 (c)(3) of the internal revenue code. The organization has also been classified as an entity that is not a private foundation within the meaning of section 509(a) of the internal revenue code and qualifies for deductible contributions as provided in section 170(b)(1)(a)(vi). The organization believes that is has appropriate support for any tax positions taken, and as such, does not have any uncertain tax positions taken that are material to the consolidated financial statements. The organization's federal return of organization exempt from income tax (form 990) for june 30, 2024, 2023 and 2022 are subject to examination by the irs, generally for three years after they were filed.”

Raw XML AppendixShowing 400 of 487 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
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IRS990/ActivityOrMissionDesc0PROVIDE DIVERSIFIED QUALITY SUPPORT SERVICES TO PEOPLE OF ALL AGES WITH SPECIAL NEEDS. CREATE AN ATMOSPHERE WHERE OPPORTUNITIES EXIST FOR INDIVIDUALS TO MAKE CHOICES, INCREASE INDEPENDENCE AND MAXIMIZE PERSONAL POTENTIAL.
IRS990/AdvertisingGrp/ProgramServicesAmt0193489
IRS990/AdvertisingGrp/TotalAmt0193489
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IRS990/BooksInCareOfDetail/PhoneNum08606217600
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IRS990/BooksInCareOfDetail/USAddress/CityNm0NEWINGTON
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IRS990/CollectionsOfArtInd0false
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IRS990/CompensationProcessOtherInd0true
IRS990/ConflictOfInterestPolicyInd0true
IRS990/ConservationEasementsInd0false
IRS990/ConsolidatedAuditFinclStmtInd0true
IRS990/ContractorCompensationGrp/CompensationAmt0122664
IRS990/ContractorCompensationGrp/CompensationAmt1119979
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IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt0VACO LLC
IRS990/ContractorCompensationGrp/ContractorName/BusinessName/BusinessNameLine1Txt1IT DIRECT LLC
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IRS990/ElectionOfBoardMembersInd0false
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IRS990/Form990PartVIISectionAGrp/PersonNm2JACK WOODIN
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IRS990/Form990PartVIISectionAGrp/TitleTxt2DIR. HUMAN R
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IRS990/Form990PartVIISectionAGrp/TitleTxt6DIRECTOR
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IRS990/Form990PartVIISectionAGrp/TitleTxt8VICE PRESIDE
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IRS990ScheduleD/OtherAssetsOrgGrp/Desc0DUE FROM CRI, INC. (RELATED PARTY)
IRS990ScheduleD/OtherAssetsOrgGrp/Desc1SECURITY DEPOSITS
IRS990ScheduleD/SupplementalInformationDetail/ExplanationTxt0THE ORGANIZATION HAS RECEIVED EXEMPTION FROM FEDERAL INCOME TAX UNDER SECTION 501 (C)(3) OF THE INTERNAL REVENUE CODE. THE ORGANIZATION HAS ALSO BEEN CLASSIFIED AS AN ENTITY THAT IS NOT A PRIVATE FOUNDATION WITHIN THE MEANING OF SECTION 509(A) OF THE INTERNAL REVENUE CODE AND QUALIFIES FOR DEDUCTIBLE CONTRIBUTIONS AS PROVIDED IN SECTION 170(B)(1)(A)(VI). THE ORGANIZATION BELIEVES THAT IS HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS TAKEN THAT ARE MATERIAL TO THE CONSOLIDATED FINANCIAL STATEMENTS. THE ORGANIZATION'S FEDERAL RETURN OF ORGANIZATION EXEMPT FROM INCOME TAX (FORM 990) FOR JUNE 30, 2024, 2023 AND 2022 ARE SUBJECT TO EXAMINATION BY THE IRS, GENERALLY FOR THREE YEARS AFTER THEY WERE FILED.
IRS990ScheduleD/SupplementalInformationDetail/FormAndLineReferenceDesc0SCHEDULE D, PAGE 3, PART X
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt0PRESIDENT/CEO
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/TitleTxt1ASSOC EX DIR OPS
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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0PROVIDE DIVERSIFIED QUALITY SUPPORT SERVICES TO PEOPLE OF ALL AGES WITH SPECIAL NEEDS. CREATE AN ATMOSPHERE WHERE OPPORTUNITIES EXIST FOR INDIVIDUALS TO MAKE CHOICES, INCREASE INDEPENDENCE AND MAXIMIZE PERSONAL POTENTIAL.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1EACH MEMBER OF THE BOARD RECEIVES A COPY OF THE 990 FOR REVIEW BEFORE FILING.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt2EACH OFFICER AND DIRECTOR IS REQUIRED TO COMPLETE A CONFLICT OF INTEREST DISCLOSURE FORM EACH YEAR. IN ADDITION, THE STATE OF CONNECTICUT REQUIRES THE ORGANIZATION TO REPORT ALL RELATED PARTY AND CONFLICT OF INTEREST TRANSACTIONS.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt3THE BOARD OF DIRECTORS DETERMINES THE SALARY OF THE CEO THROUGH A REVIEW PROCESS AND TAKING INTO CONSIDERATION SALARY SURVEYS ALONG WITH REVIEWING OTHER 990'S ON GUIDESTAR.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt4THE BOARD OF DIRECTORS DETERMINES THE SALARY OF THE OFFICERS THROUGH A REVIEW PROCESS AND TAKING INTO CONSIDERATION SALARY SURVEYS ALONG WITH REVIEWING OTHER 990'S ON GUIDESTAR.
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt5ALL GOVERNING DOCUMENTS ARE AVAILABLE UPON REQUEST WITHIN A REASONABLE AMOUNT OF TIME.
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0FORM 990 - ORGANIZATION'S MISSION
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1FORM 990, PAGE 6, PART VI, LINE 11B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc2FORM 990, PAGE 6, PART VI, LINE 12C
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc3FORM 990, PAGE 6, PART VI, LINE 15A
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc4FORM 990, PAGE 6, PART VI, LINE 15B
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc5FORM 990, PAGE 6, PART VI, LINE 19
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