Civic Intelligence

Deaf-Blind Contact Center Inc

EIN 04-2727782 • 501(c)3 • Danvers, MA

Profile

Provide service to deaf-blind community

160 Water StreetDanvers, MA 01923
Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

59th percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

501(c)3 • <$500k nonprofits • Source year 2024

Liabilities / Revenue

61st percentile

0.00x

Tied with the lowest-debt nonprofits in its peer group.

501(c)3 • <$500k nonprofits • Source year 2024

Net Margin

41st percentile

-2.0%

Higher net margin than 41% of similar nonprofits.

501(c)3 • <$500k nonprofits • Source year 2024

Top Officer Pay

84th percentile

$0

Higher top officer pay than 84% of similar nonprofits.

Top officer pay equals 0.0% of source-year revenue.

501(c)3 • <$500k nonprofits • Source year 2024

Asset Growth

50th percentile

-1.8%

Faster asset growth than 50% of similar nonprofits.

501(c)3 • <$500k nonprofits • Annualized from 2023 to 2024

Revenue Growth

74th percentile

23%

Faster revenue growth than 74% of similar nonprofits.

501(c)3 • <$500k nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets59th percentile

Assets

Down

$86,303

Down $1,582 (-1.8%) from 2023

Liabilities

Flat

$0

Flat from 2023

Net Assets

Down

$86,303

Down $1,582 (-1.8%) from 2023

Operations
Liabilities / Revenue61st percentileNet Margin41st percentile

Revenue

Up

$79,341

Up $14,784 (+23%) from 2023

Expenses

Up

$80,923

Up $4,850 (+6.4%) from 2023

Net Income

Up

-$1,582

Up $9,934 (+86%) from 2023

Trend Graphs

Balance Sheet Trend

Asset Growth50th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$150K$100K$50K$0Assets 2011: $66,185Liabilities 2011: $2,0042011Assets 2012: $64,392Liabilities 2012: $61Net Assets 2012: $64,3312012Assets 2013: $111,968Liabilities 2013: $167Net Assets 2013: $111,8012013Assets 2014: $101,610Liabilities 2014: $167Net Assets 2014: $101,4432014Assets 2015: $99,073Liabilities 2015: $0Net Assets 2015: $99,0732015Assets 2016: $85,431Liabilities 2016: $0Net Assets 2016: $85,4312016Assets 2017: $72,664Liabilities 2017: $0Net Assets 2017: $72,6642017Assets 2018: $65,243Liabilities 2018: $0Net Assets 2018: $65,2432018Assets 2019: $69,107Liabilities 2019: $0Net Assets 2019: $69,1072019Assets 2020: $67,842Liabilities 2020: $0Net Assets 2020: $67,8422020Assets 2021: $85,978Liabilities 2021: $0Net Assets 2021: $85,9782021Assets 2022: $99,401Liabilities 2022: $0Net Assets 2022: $99,4012022Assets 2023: $87,885Liabilities 2023: $0Net Assets 2023: $87,8852023Assets 2024: $86,303Liabilities 2024: $0Net Assets 2024: $86,3032024

Highlighted filing

2024

Assets$86,303
Liabilities$0
Net Assets$86,303
Open 2024 Filing

Operations Trend

Revenue Growth74th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$150K$100K$50K$0-$50KRevenue 2011: $55,200Expenses 2011: $52,846Net Income 2011: $2,3542011Revenue 2012: $52,153Expenses 2012: $52,003Net Income 2012: $1502012Revenue 2013: $109,685Expenses 2013: $62,215Net Income 2013: $47,4702013Revenue 2014: $51,615Expenses 2014: $61,973Net Income 2014: -$10,3582014Revenue 2015: $61,837Expenses 2015: $64,207Net Income 2015: -$2,3702015Revenue 2016: $51,851Expenses 2016: $65,493Net Income 2016: -$13,6422016Revenue 2017: $54,418Expenses 2017: $67,185Net Income 2017: -$12,7672017Revenue 2018: $50,426Expenses 2018: $57,847Net Income 2018: -$7,4212018Revenue 2019: $65,244Expenses 2019: $61,380Net Income 2019: $3,8642019Revenue 2020: $52,091Expenses 2020: $53,356Net Income 2020: -$1,2652020Revenue 2021: $70,397Expenses 2021: $52,261Net Income 2021: $18,1362021Revenue 2022: $75,698Expenses 2022: $62,275Net Income 2022: $13,4232022Revenue 2023: $64,557Expenses 2023: $76,073Net Income 2023: -$11,5162023Revenue 2024: $79,341Expenses 2024: $80,923Net Income 2024: -$1,5822024

Highlighted filing

2024

Revenue$79,341
Expenses$80,923
Net Income-$1,582
Open 2024 Filing

Filings

Most recent year

2024 • Form 990EZDetailed filing. Detailed filing data is available for this year.

Open filing
Assets
$86,303
Liabilities
$0
Net assets
$86,303
Revenue
$79,341
Expenses
$80,923
Net income
-$1,582
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$0.86$0.00$0.86$0.79$0.81$0.02
2023Detailed filing. Detailed filing data is available for this year.$0.88$0.00$0.88$0.65$0.76$0.12
2022Detailed filing. Detailed filing data is available for this year.$0.99$0.00$0.99$0.76$0.62$0.13
2021Detailed filing. Detailed filing data is available for this year.$0.86$0.00$0.86$0.70$0.52$0.18
2020Detailed filing. Detailed filing data is available for this year.$0.68$0.00$0.68$0.52$0.53$0.01
2019Detailed filing. Detailed filing data is available for this year.$0.69$0.00$0.69$0.65$0.61$0.04
2018Detailed filing. Detailed filing data is available for this year.$0.65$0.00$0.65$0.50$0.58$0.07
2017Detailed filing. Detailed filing data is available for this year.$0.73$0.00$0.73$0.54$0.67$0.13
2016Detailed filing. Detailed filing data is available for this year.$0.85$0.00$0.85$0.52$0.65$0.14
2015Detailed filing. Detailed filing data is available for this year.$0.99$0.00$0.99$0.62$0.64$0.02
2014Detailed filing. Detailed filing data is available for this year.$1.02$0.00$1.01$0.52$0.62$0.10
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$1.12$0.00$1.12$1.10$0.62$0.47
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.64$0.00$0.64$0.52$0.52$0.00
2011Summary only. Only limited summary data is available for this year.$0.66$0.02$0.55$0.53$0.02
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Oct 1, 2023 to Sep 30, 2024
Signed
Aug 10, 2025
Return Version
2023v6.0
Gross Receipts
$79,341
Mission and Program Overview

Mission

Provide service to deaf-blind community

Program Services

DescriptionGrantsExpenses
Peer support to provide training in self-advocacy. Peer counseling to promote independence.$75,367$79,059
Compensation and Service Providers
Top Officer Pay84th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Lisa ChiangoV President-$0--
Elaine DuchamePresident-$0--
Martha HallTreasurerPT$0--
Samantha JohnsonDirector-$0--
Elena WilliamsDirector-$0--
John CunniffDirector-$0--
Isa GentileDirector-$0--
Jesus ValdezDirector-$0--
Megan SochaSecretary-$0--
Filing and Contact Details

Filer

Filer Name
Deaf-Blind Contact Center Inc
EIN
04-2727782
Address
160 Water Street, Danvers, MA 01923

Signing Officer

Name
Lisa Chiango
Title
V President
Phone
6172544925
Signed
2025-08-10
Discuss with paid preparer
No

Preparer

Firm
Robert J Wilson CPA
Address
213 Dale Street, Waltham, MA 02451
Preparer
Robert J Wilson
Phone
7817102306
Supplemental Narrative

Additional Explanations

Description of other expenses Part I line 16

“Description AmountDepreciation from 4562 914Program exp 20,134Gifts 131Insurance 1,065Membership 106Supplies 955Bank charges 105Travel 109Meals 631License 140Meeting exp 991”

Description of other assets Part II line 24

“Category Beginning of Year End of YearEquipment, net 0 4,556Prior period adj 0 930”

Raw XML Appendix178 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

Path#Value
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IRS990EZ/BooksInCareOfDetail/USAddress/CityNm0Danvers
IRS990EZ/BooksInCareOfDetail/USAddress/StateAbbreviationCd0MA
IRS990EZ/BooksInCareOfDetail/USAddress/ZIPCd001923
IRS990EZ/CashSavingsAndInvestmentsGrp/BOYAmt087885
IRS990EZ/CashSavingsAndInvestmentsGrp/EOYAmt080817
IRS990EZ/ChgMadeToOrgnzngDocNotRptInd0false
IRS990EZ/ContributionsGiftsGrantsEtcAmt076745
IRS990EZ/DonorAdvisedFndsInd0false
IRS990EZ/EngagedInExcessBenefitTransInd0false
IRS990EZ/ExcessOrDeficitForYearAmt0-1582
IRS990EZ/FeesAndOtherPymtToIndCntrctAmt018400
IRS990EZ/FiledScheduleAInd0true
IRS990EZ/ForeignFinancialAccountInd0false
IRS990EZ/ForeignOfficeInd0false
IRS990EZ/Form1120PolFiledInd0false
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IRS990EZ/LandAndBuildingsGrp/BOYAmt00
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IRS990EZ/LobbyingActivitiesInd0false
IRS990EZ/MadeLoansToFromOfficersInd0false
IRS990EZ/MembershipDuesAmt0292
IRS990EZ/NetAssetsOrFundBalancesBOYAmt087885
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IRS990EZ/OccupancyRentUtltsAndMaintAmt09540
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IRS990EZ/OfficerDirectorTrusteeEmplGrp/CompensationAmt00
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IRS990EZ/OfficerDirectorTrusteeEmplGrp/CompensationAmt70
IRS990EZ/OfficerDirectorTrusteeEmplGrp/CompensationAmt80
IRS990EZ/OfficerDirectorTrusteeEmplGrp/EmployeeBenefitProgramAmt00
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IRS990EZ/OfficerDirectorTrusteeEmplGrp/EmployeeBenefitProgramAmt30
IRS990EZ/OfficerDirectorTrusteeEmplGrp/EmployeeBenefitProgramAmt40
IRS990EZ/OfficerDirectorTrusteeEmplGrp/EmployeeBenefitProgramAmt50
IRS990EZ/OfficerDirectorTrusteeEmplGrp/EmployeeBenefitProgramAmt60
IRS990EZ/OfficerDirectorTrusteeEmplGrp/EmployeeBenefitProgramAmt70
IRS990EZ/OfficerDirectorTrusteeEmplGrp/EmployeeBenefitProgramAmt80
IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt00
IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt10
IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt20
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IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt40
IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt50
IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt60
IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt70
IRS990EZ/OfficerDirectorTrusteeEmplGrp/ExpenseAccountOtherAllwncAmt80
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm0Lisa Chiango
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm1Elaine Duchame
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm2Martha Hall
IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm3Samantha Johnson
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IRS990EZ/OfficerDirectorTrusteeEmplGrp/PersonNm8Megan Socha
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt0V President
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt1President
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt2Treasurer
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt3Director
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt4Director
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt5Director
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt6Director
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt7Director
IRS990EZ/OfficerDirectorTrusteeEmplGrp/TitleTxt8Secretary
IRS990EZ/OperateHospitalInd0false
IRS990EZ/Organization501c3Ind0X
IRS990EZ/OrganizationDissolvedEtcInd0false
IRS990EZ/OrganizationHadUBIInd0false
IRS990EZ/OtherAssetsTotalDetail/BOYAmt00
IRS990EZ/OtherAssetsTotalDetail/EOYAmt05486
IRS990EZ/OtherExpensesTotalAmt025281
IRS990EZ/PartVIHghstPdCntrctProfSrvcTxt0NONE
IRS990EZ/PartVIOfCompOfHghstPdEmplTxt0NONE
IRS990EZ/PoliticalCampaignActyInd0false
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IRS990EZ/PrintingPublicationsPostageAmt0701
IRS990EZ/ProgramServiceRevenueAmt02280
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IRS990EZ/ProhibitedTaxShelterTransInd0false
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IRS990EZ/SalariesOtherCompEmplBnftAmt027001
IRS990EZ/ScheduleBNotRequiredInd0X
IRS990EZ/SchoolOperatingInd0false
IRS990EZ/StatesWhereCopyOfReturnIsFldCd0MA
IRS990EZ/SubjectToProxyTaxInd0false
IRS990EZ/SumOfTotalLiabilitiesGrp/BOYAmt00
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IRS990EZ/TanningServicesProvidedInd0false
IRS990EZ/TotalExpensesAmt080923
IRS990EZ/TotalProgramServiceExpensesAmt079059
IRS990EZ/TotalRevenueAmt079341
IRS990EZ/TransactionWithControlEntInd0false
IRS990EZ/TrnsfrExmptNonChrtblRltdOrgInd0false
IRS990EZ/TypeOfOrganizationCorpInd0X
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IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus1YearAmt061959
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus2YearsAmt075591
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IRS990ScheduleA/GrossInvestmentIncome170Grp/CurrentTaxYearMinus4YearsAmt011
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IRS990ScheduleA/PublicOrganization170Ind0X
IRS990ScheduleA/PublicSupportCY170Pct00.99970
IRS990ScheduleA/PublicSupportPY170Pct00.99980
IRS990ScheduleA/PublicSupportTotal170Amt0336373
IRS990ScheduleA/ThirtyThrPctSuprtTestsCY170Ind0X
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IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt0Description AmountDepreciation from 4562 914Program exp 20,134Gifts 131Insurance 1,065Membership 106Supplies 955Bank charges 105Travel 109Meals 631License 140Meeting exp 991
IRS990ScheduleO/SupplementalInformationDetail/ExplanationTxt1Category Beginning of Year End of YearEquipment, net 0 4,556Prior period adj 0 930
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc0Description of other expenses Part I line 16
IRS990ScheduleO/SupplementalInformationDetail/FormAndLineReferenceDesc1Description of other assets Part II line 24
ReturnHeader/BuildTS02025-03-06 01:10:19Z
ReturnHeader/BusinessOfficerGrp/DiscussWithPaidPreparerInd0false
ReturnHeader/BusinessOfficerGrp/PersonNm0Lisa Chiango
ReturnHeader/BusinessOfficerGrp/PersonTitleTxt0V President
ReturnHeader/BusinessOfficerGrp/PhoneNum06172544925
ReturnHeader/BusinessOfficerGrp/SignatureDt02025-08-10
ReturnHeader/Filer/BusinessName/BusinessNameLine1Txt0Deaf-Blind Contact Center Inc
ReturnHeader/Filer/BusinessNameControlTxt0DEAF
ReturnHeader/Filer/EIN0042727782
ReturnHeader/Filer/USAddress/AddressLine1Txt0160 Water Street
ReturnHeader/Filer/USAddress/CityNm0Danvers
ReturnHeader/Filer/USAddress/StateAbbreviationCd0MA
ReturnHeader/Filer/USAddress/ZIPCd001923
ReturnHeader/IRSResponsiblePrtyInfoCurrInd0true
ReturnHeader/PreparerFirmGrp/PreparerFirmEIN0202748160
ReturnHeader/PreparerFirmGrp/PreparerFirmName/BusinessNameLine1Txt0Robert J Wilson CPA
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/AddressLine1Txt0213 Dale Street
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/CityNm0Waltham
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/StateAbbreviationCd0MA
ReturnHeader/PreparerFirmGrp/PreparerUSAddress/ZIPCd002451
ReturnHeader/PreparerPersonGrp/PhoneNum07817102306
ReturnHeader/PreparerPersonGrp/PreparationDt02025-08-15
ReturnHeader/PreparerPersonGrp/PreparerPersonNm0Robert J Wilson
ReturnHeader/PreparerPersonGrp/SelfEmployedInd0X
ReturnHeader/ReturnTs02025-08-15T22:38:25-04:00
ReturnHeader/ReturnTypeCd0990EZ
ReturnHeader/TaxPeriodBeginDt02023-10-01
ReturnHeader/TaxPeriodEndDt02024-09-30
ReturnHeader/TaxYr02023

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