Civic Intelligence

Lutheran Social Services of New England Inc

EIN 04-2496563 • 501(c)3 • Worcester, MA

Profile

We are called to strengthen communities by empowering people to respond to life's challenges.

11 Shattuck StreetWorcester, MA 01605

www.ascentria.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

57th percentile

0.24x

Higher debt load relative to assets than 57% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Liabilities / Revenue

51st percentile

0.23x

Higher debt load relative to revenue than 51% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Net Margin

26th percentile

-3.8%

Higher net margin than 26% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Top Officer Pay

87th percentile

$409,513

Higher top officer pay than 87% of similar nonprofits.

Top officer pay equals 2.9% of source-year revenue.

501(c)3 • $10M-$25M nonprofits • Source year 2024

Asset Growth

94th percentile

54%

Faster asset growth than 94% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Revenue Growth

89th percentile

73%

Faster revenue growth than 89% of similar nonprofits.

501(c)3 • $10M-$25M nonprofits • Annualized from 2023 to 2024

Assets

Up

$13,155,859

Up $4,589,305 (+54%) from 2023

Liabilities

Down

$3,200,187

Down $364,232 (-10%) from 2023

Net Assets

Up

$9,955,672

Up $4,953,537 (+99%) from 2023

Revenue

Up

$14,054,240

Up $5,946,132 (+73%) from 2023

Expenses

Up

$14,583,254

Up $3,627,897 (+33%) from 2023

Net Income

Up

-$529,014

Up $2,318,235 (+81%) from 2023

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$15M$10M$5.0M$0-$5.0MAssets 2010: $5,791,230Liabilities 2010: $4,283,921Net Assets 2010: $1,507,3092010Assets 2011: $4,566,642Liabilities 2011: $5,152,413Net Assets 2011: -$585,7712011Assets 2012: $5,194,465Liabilities 2012: $4,633,944Net Assets 2012: $560,5212012Assets 2013: $6,814,775Liabilities 2013: $5,819,279Net Assets 2013: $995,4962013Assets 2014: $8,390,794Liabilities 2014: $3,530,969Net Assets 2014: $4,859,8252014Assets 2015: $8,082,478Liabilities 2015: $4,213,504Net Assets 2015: $3,868,9742015Assets 2016: $7,305,910Liabilities 2016: $3,631,650Net Assets 2016: $3,674,2602016Assets 2017: $8,443,370Liabilities 2017: $4,436,868Net Assets 2017: $4,006,5022017Assets 2018: $12,319,224Liabilities 2018: $7,382,326Net Assets 2018: $4,936,8982018Assets 2019: $10,352,798Liabilities 2019: $3,627,646Net Assets 2019: $6,725,1522019Assets 2020: $10,286,184Liabilities 2020: $3,804,142Net Assets 2020: $6,482,0422020Assets 2021: $12,644,548Liabilities 2021: $3,763,826Net Assets 2021: $8,880,7222021Assets 2022: $12,158,029Liabilities 2022: $3,215,203Net Assets 2022: $8,942,8262022Assets 2023: $8,566,554Liabilities 2023: $3,564,419Net Assets 2023: $5,002,1352023Assets 2024: $13,155,859Liabilities 2024: $3,200,187Net Assets 2024: $9,955,6722024

Highlighted filing

2024

Assets$13,155,859
Liabilities$3,200,187
Net Assets$9,955,672

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$15M$10M$5.0M$0-$5.0MExpenses 2010: $4,937,2452010Expenses 2011: $5,934,3222011Expenses 2012: $6,162,6652012Revenue 2013: $6,326,570Expenses 2013: $5,839,257Net Income 2013: $487,3132013Revenue 2014: $6,429,503Expenses 2014: $6,310,198Net Income 2014: $119,3052014Revenue 2015: $7,167,550Expenses 2015: $7,088,900Net Income 2015: $78,6502015Revenue 2016: $7,112,676Expenses 2016: $7,631,696Net Income 2016: -$519,0202016Revenue 2017: $7,396,158Expenses 2017: $8,163,730Net Income 2017: -$767,5722017Revenue 2018: $7,461,912Expenses 2018: $8,364,065Net Income 2018: -$902,1532018Revenue 2019: $6,169,889Expenses 2019: $7,603,146Net Income 2019: -$1,433,2572019Revenue 2020: $6,772,292Expenses 2020: $7,571,124Net Income 2020: -$798,8322020Revenue 2021: $6,382,762Expenses 2021: $7,651,943Net Income 2021: -$1,269,1812021Revenue 2022: $11,741,039Expenses 2022: $11,371,091Net Income 2022: $369,9482022Revenue 2023: $8,108,108Expenses 2023: $10,955,357Net Income 2023: -$2,847,2492023Revenue 2024: $14,054,240Expenses 2024: $14,583,254Net Income 2024: -$529,0142024

Highlighted filing

2024

Revenue$14,054,240
Expenses$14,583,254
Net Income-$529,014

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$13.2$3.20$9.96$14.1$14.6$0.53
2023Detailed filing. Detailed filing data is available for this year.$8.57$3.56$5.00$8.11$11.0$2.85
2022XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$12.2$3.22$8.94$11.7$11.4$0.37
2021XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$12.6$3.76$8.88$6.38$7.65$1.27
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$10.3$3.80$6.48$6.77$7.57$0.80
2019XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$10.4$3.63$6.73$6.17$7.60$1.43
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$12.3$7.38$4.94$7.46$8.36$0.90
2017Facts available. Structured filing facts are available, but richer extracted sections are limited.$8.44$4.44$4.01$7.40$8.16$0.77
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$7.31$3.63$3.67$7.11$7.63$0.52
2015Detailed filing. Detailed filing data is available for this year.$8.08$4.21$3.87$7.17$7.09$0.08
2014Summary only. Only limited summary data is available for this year.$8.39$3.53$4.86$6.43$6.31$0.12
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$6.81$5.82$1.00$6.33$5.84$0.49
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.19$4.63$0.56$6.16
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$4.57$5.15$0.59$5.93
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$5.79$4.28$1.51$4.94
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
Apr 25, 2025
Return Version
2023v6.0
Gross Receipts
$14,054,240
Mission and Program Overview

Mission

We are called to strengthen communities by empowering people to respond to life's challenges.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments Other Securities-$3,788,789-
Investments Program Related$1,579,755$1,721,825▲ $142,070
Prepaid Expenses and Deferred Charges$387,505$499,589▲ $112,084
Savings and Temporary Cash Investments$3,604,062$357,486▼ $3,246,576
Cash and Non-Interest-Bearing Accounts$309,823$153,898▼ $155,925
Intangible Assets$65,801$51,736▼ $14,065
Land, Buildings, and Equipment, Net$62,440$28,525▼ $33,915
Pledges and Grants Receivable$99,715$18,675▼ $81,040
Total Assets$8,566,554$13,155,859▲ $4,589,305
Other Assets Total$2,457,453$6,535,336▲ $4,077,883
Liabilities
Mortgage Notes Payable Secured by Investment Property$1,680,000$1,295,000▼ $385,000
Accounts Payable and Accrued Expenses$998,621$963,313▼ $35,308
Other Liabilities$885,416$941,491▲ $56,075
Deferred Revenue$382$383▲ $1
Total Liabilities$3,564,419$3,200,187▼ $364,232
Net Assets / Fund Balance
Net Assets With Donor Restrictions$-2,238,075$7,226,688▲ $9,464,763
Net Assets Without Donor Restrictions$7,240,210$2,728,984▼ $4,511,226
Total Net Assets Fund Balance$5,002,135$9,955,672▲ $4,953,537
Total Liabilities and Net Assets / Fund Balance$8,566,554$13,155,859▲ $4,589,305

Asset Categories

AssetBook ValueDepreciationBasis
Other Land Buildings$24,801$113,012$137,813
Equipment$1,677$106,129$107,806
Leasehold Improvements$2,046$66,850$68,896
Land$1-$1
Investment Program Related Org$784,097--
Other Assets Org$447,304--
Other Securities$3,788,789--

Endowment Activity

PeriodBeginningContrib.Gain/LossOther UsesEnd
2023$933,880---$933,880
2022$933,880---$933,880
2021$933,880---$933,880
2020$933,880---$933,880
2019$933,880---$933,880
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Angela BovillPresident & CEO-$367,022$42,491$409,513
Michelle BettigoleChief Senior Care Off. (thru 10/23)PT$194,978$32,426$227,404
Nancy MeeganChief of Human ResourceFT$215,859$9,328$225,187
Melissa BurkeDirector of Clinical ReimbursementFT$175,461$40,210$215,671
Christine TappanChief of Strategic Advancement-$188,618$7,264$195,882
Aimee MitchellChief Community Serv. (thru 10/23)-$157,382$25,264$182,646
Sergio PlazaVP/coporate ControllerFT$161,510$9,312$170,822
Jeanette WadeCFO/COO (thru 10/23)-$153,182$9,206$162,388
April KellyChief of StaffFT$124,834$28,833$153,667
GARY O'NEILSenior VP of Human DevelopmentFT$138,853$13,539$152,392
Nicholas RussoTreasurer-$139,205$3,236$142,441
Kristine HanscomExecutive VP & CFO/COO-$79,534$2,717$82,251
Tara BrowneClerk/executive Assistant-$70,588$11,264$81,852
Nicholas SousaAsst Corp Clerk & Executive Asst-$52,604$8,412$61,016

Board Members and Trustees

Highest Paid Contractors

ContractorServicesLocationCompensation
Clay And Associates LLCConsultant257 TURNPIKE ROAD, Southborough, MA 01772$660,941
Revenue and Support

Revenue Composition

Contributions and Grants
$1,058,483
Program Service Revenue
$12,867,268
Investment Income
$125,004
Other Revenue
$3,485
All Other Contributions
$1,058,483
Change in Net Assets
$-529,014
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$10,163,307
Other Expenses$4,419,947
Total Fundraising Expense$1,074,805
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages-$6,030,866$451,667$6,482,533
Current Officers, Directors, Trustees, and Key Employees-$1,803,367$293,571$2,096,938
Fees for Services Other-$1,578,930$115,249$1,694,179
Other Employee Benefits-$756,638$63,280$819,918
Occupancy-$801,080$4,263$805,343
Information Technology-$708,435$41,346$749,781
Payroll Taxes-$647,622$60,950$708,572
Other Expenses-$302,122$23,136$325,258
Travel-$213,057$2,486$215,543
Office Expenses-$122,740$7,272$130,012
Interest-$105,750$78$105,828
Fees for Services Legal-$90,795-$90,795
Fees for Service Investment Mgmnt Fees-$80,000-$80,000
Conferences and Meetings-$58,536$3,416$61,952
Advertising-$57,063$3,330$60,393
Pension Plan Contributions-$50,585$4,761$55,346
Fees for Services Accounting-$39,507-$39,507
Depreciation Depletion-$34,580-$34,580
Insurance-$26,776-$26,776
Total Functional Expenses$0$13,508,449$1,074,805$14,583,254
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease Liabilities$513,363
Travelers Pension Plan$428,128
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
No
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, Line 1A

The executive committee shall be comprised of nine persons, including the officers of the board of directors, the president of the corporation, and four other members of the board of directors to be appointed by the chair with the approval of the board of directors. The executive committee shall be empowered to act on behalf of the entire board of directors on matters that require attention at times when a regular or special meeting cannot be called. However, the executive committee shall not have the power to change the location of the corporation, amend the by-laws, elect officers or directors to fill vacancies, remove officers or directors, or authorize a merger

Form 990, Part VI, Section B, Line 11B

The form 990 is prepared by a national independent accounting firm from information provided by management. Financial management will review the form 990 when it is completed. Ascentria care alliance, inc.'s (aca) audit committee provides secondary review and approval prior to submission to the irs. The complete form 990 is posted to the board intranet for review by the aca finance committee as well as all board members prior to filing with the irs.

Form 990, Part VI, Section B, Line 12C

Any director, officer, employee, committee member, or volunteer of aca or its subsidiaries, whether because of his/her employment, business interests, investments, or otherwise, who has interests that do or may, directly or indirectly, compete with or be in conflict with the interests of aca shall promptly disclose all material facts of such conflict of interest in writing to the chairperson of the board of directors and/or to the president of aca. Such person shall also announce the same at any meeting or discussion in which he/she is a participant and at which such conflict arises and shall refrain from acting thereon. After disclosure of a financial interest and all material facts, and after any discussion with the interested person, he/she shall leave the governing board or committee meeting while determination of a conflict of interest is discussed and voted upon. The remaining board or committee members shall decide if a conflict of interest exists. An interested person may make a presentation at the governing board or committee meeting, but after the presentation he/she shall leave the meeting during the discussion of, and the vote on, the transaction or arrangement involving the possible conflict of interest. The chairperson of the governing board or committee shall, if appropriate, appoint a disinterested person or committee to investigate alternatives to the proposed transaction or arrangement. After exercising due diligence, the governing board or committee shall determine whether aca can obtain with reasonable efforts a more advantageous transaction or arrangement from a person or entity that would not give rise to a conflict of interest. If a more advantageous transaction or arrangement is not reasonably possible under circumstances not producing a conflict of interest, the governing board or committee shall determine by a majority vote of the disinterested directors whether the transaction or arrangement is in aca's best interest, for its own benefit, and whether it is fair and reasonable. In conformity with the above determination it shall make its decision as to whether to enter into the transaction or arrangement.

Form 990, Part VI, Section B, Line 15A

The executive committee will obtain research to make a recommendation for the compensation of the ceo. A review of comparability data may include the following: compensation studies by independent sources, written job offers for positions at similar organization, documented phone calls about similar ceo positions, and information obtained from the irs form 990 filing of similar organization. The executive committee will document its decisions in the minutes of the meeting. The documentation of the ceo's compensation includes: a discussion of the ceo's responsibilities; annual performance review, description of the compensation, benefits, and approval date; list of committee members present during the discussion; actions taken with respect to the decision of the compensation; and a record of the result of the compensation vote. Compensation of the organization's officers or key employees include a similar process however, amounts are approved by the ceo. A review of comparability data may include the following: compensation studies by independent sources, written job offers for positions at similar organization, documented phone calls about similar positions, and information obtained from the irs form 990 filing of similar organization. The documentation of the officers and key employees compensation includes: a discussion of responsibilities; annual performance review, description of the compensation, benefits, and approval date; actions taken with respect to the decision of the compensation.

Form 990, Part VI, Section C, Line 19

The organization makes its governing documents, conflict of interest policy, and financial statements available to the public upon request.

Filing and Contact Details

Filer

Filer Name
Ascentria Care Alliance Inc
EIN
04-2496563
Phone
7742433900
Address
11 SHATTUCK STREET, WORCESTER, MA 01605

Signing Officer

Name
Angela Bovill
Title
President & CEO
Phone
7742433900
Signed
2025-04-25
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Angela Bovill
Formed
1872
Legal Domicile
Ma
Voting Board Members
14
Independent Board Members
13
Employees
102
Volunteers
12

Preparer

Firm
Cliftonlarsonallen Llp
Address
4 BATTERYMARCH PARK SUITE 100, QUINCY, MA 02169
Preparer
Danielle Nihill
Phone
7819821001
Supplemental Narrative

Additional Explanations

Form 990, Part IX, Line 11G

Other professional fees: program service expenses 0. Management and general expenses 5,913. Fundraising expenses 0. Total expenses 5,913. Payroll processing: program service expenses 0. Management and general expenses 319,700. Fundraising expenses 0. Total expenses 319,700. Consultants: program service expenses 0. Management and general expenses 964,410. Fundraising expenses 69,110. Total expenses 1,033,520. Purchased services: program service expenses 0. Management and general expenses 88,037. Fundraising expenses 46,139. Total expenses 134,176. Temporary help: program service expenses 0. Management and general expenses 193,538. Fundraising expenses 0. Total expenses 193,538. Benefit processing: program service expenses 0. Management and general expenses 5,607. Fundraising expenses 0. Total expenses 5,607. Service contracts: program service expenses 0. Management and general expenses 1,725. Fundraising expenses 0. Total expenses 1,725.

FORM 990, PART XI, LINE 9:

Transfer of equity to related organizations -9,998,645. Transfer of equity 15,700,174.

Financial Statement Notes

PART V, LINE 4:

In accordance with the donor requirements the endowment funds are held in perpetuity until appropriated for expenditure to be used for general purposes of the organization.

PART X, LINE 2:

All the members of the organization are exempt from income taxes under section 501(c)(3) of the internal revenue code (irc) and applicable state codes. Accordingly, no provisions for federal or state income taxes have been made. Additionally, the organization qualifies for charitable contribution deductions under section 170(b)(1)(a) and has been classified as an organization other than private foundation under section 509(a)(2). The organization files as a tax-exempt organization.

Raw XML AppendixShowing 400 of 952 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/TitleTxt0PRESIDENT & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt1EXECUTIVE VP & CFO/COO
IRS990/Form990PartVIISectionAGrp/TitleTxt2CHIEF OF STRATEGIC ADVANCEMENT
IRS990/Form990PartVIISectionAGrp/TitleTxt3CHIEF OF STAFF
IRS990/Form990PartVIISectionAGrp/TitleTxt4CHIEF OF HUMAN RESOURCE
IRS990/Form990PartVIISectionAGrp/TitleTxt5SENIOR VP OF HUMAN DEVELOPMENT
IRS990/Form990PartVIISectionAGrp/TitleTxt6VP/COPORATE CONTROLLER
IRS990/Form990PartVIISectionAGrp/TitleTxt7DIRECTOR OF CLINICAL REIMBURSEMENT
IRS990/Form990PartVIISectionAGrp/TitleTxt8TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt9CLERK/EXECUTIVE ASSISTANT
IRS990/Form990PartVIISectionAGrp/TitleTxt10ASST CORP CLERK & EXECUTIVE ASST
IRS990/Form990PartVIISectionAGrp/TitleTxt11CHIEF COMMUNITY SERV. (THRU 10/23)
IRS990/Form990PartVIISectionAGrp/TitleTxt12CHIEF SENIOR CARE OFF. (THRU 10/23)
IRS990/Form990PartVIISectionAGrp/TitleTxt13CFO/COO (THRU 10/23)
IRS990/Form990PartVIISectionAGrp/TitleTxt14FINANCIAL SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt15SECRETARY
IRS990/Form990PartVIISectionAGrp/TitleTxt16VICE CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt17CHAIR
IRS990/Form990PartVIISectionAGrp/TitleTxt18DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt19DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt20DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt21DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt22DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt23DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt24DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt25DIRECTOR
IRS990/Form990PartVIISectionAGrp/TitleTxt26DIRECTOR
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