Civic Intelligence

Care Central Vna & Hospice Inc.

EIN 04-2104246 • 501(c)3 • Gardner, MA

Pub. 78 Eligible

View Organization Page

Profile

We build healthy communities by delivering high quality health and social services in a fiscally responsible manner in the homes and neighborhoods of Massachusetts.

34 Pearly LaneGardner, MA 01440

www.carecentralvnahospice.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

28th percentile

0.06x

Higher debt load relative to assets than 28% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Liabilities / Revenue

18th percentile

0.07x

Higher debt load relative to revenue than 18% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Net Margin

66th percentile

12%

Higher net margin than 66% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Top Officer Pay

78th percentile

$432,099

Higher top officer pay than 78% of similar nonprofits.

Top officer pay equals 1.8% of source-year revenue.

501(c)3 • $25M-$50M nonprofits • Source year 2025

Asset Growth

49th percentile

4.9%

Faster asset growth than 49% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2024 to 2025

Revenue Growth

69th percentile

18%

Faster revenue growth than 69% of similar nonprofits.

501(c)3 • $25M-$50M nonprofits • Annualized from 2024 to 2025

Balance Sheet
Liabilities / Assets28th percentile

Assets

Up

$27,471,802

Up $1,278,467 (+4.9%) from 2024

Liabilities

Down

$1,606,448

Down $294,599 (-15%) from 2024

Net Assets

Up

$25,865,354

Up $1,573,066 (+6.5%) from 2024

Operations
Liabilities / Revenue18th percentileNet Margin66th percentile

Revenue

Up

$24,049,986

Up $3,751,811 (+18%) from 2024

Expenses

Up

$21,261,765

Up $1,906,342 (+9.8%) from 2024

Net Income

Up

$2,788,221

Up $1,845,469 (+196%) from 2024

Trend Graphs

Balance Sheet Trend

Asset Growth49th percentile

Grouped bars show assets, liabilities, and net assets across loaded filings.

$30M$20M$10M$0Assets 2010: $7,437,604Liabilities 2010: $1,187,862Net Assets 2010: $6,249,7422010Assets 2011: $7,570,072Liabilities 2011: $1,144,542Net Assets 2011: $6,425,5302011Assets 2012: $7,941,288Liabilities 2012: $1,249,012Net Assets 2012: $6,692,2762012Assets 2013: $8,515,726Liabilities 2013: $1,592,976Net Assets 2013: $6,922,7502013Assets 2014: $9,080,358Liabilities 2014: $1,808,208Net Assets 2014: $7,272,1502014Assets 2015: $8,517,820Liabilities 2015: $1,558,093Net Assets 2015: $6,959,7272015Assets 2016: $9,225,293Liabilities 2016: $1,821,527Net Assets 2016: $7,403,7662016Assets 2017: $9,834,980Liabilities 2017: $1,931,764Net Assets 2017: $7,903,2162017Assets 2018: $9,529,914Liabilities 2018: $1,981,930Net Assets 2018: $7,547,9842018Assets 2019: $9,588,141Liabilities 2019: $1,571,737Net Assets 2019: $8,016,4042019Assets 2020: $21,481,142Liabilities 2020: $4,068,849Net Assets 2020: $17,412,2932020Assets 2021: $22,239,473Liabilities 2021: $3,362,580Net Assets 2021: $18,876,8932021Assets 2022: $22,143,114Liabilities 2022: $1,770,865Net Assets 2022: $20,372,2492022Assets 2023: $23,679,055Liabilities 2023: $1,784,058Net Assets 2023: $21,894,9972023Assets 2024: $26,193,335Liabilities 2024: $1,901,047Net Assets 2024: $24,292,2882024Assets 2025: $27,471,802Liabilities 2025: $1,606,448Net Assets 2025: $25,865,3542025

Highlighted filing

2025

Assets$27,471,802
Liabilities$1,606,448
Net Assets$25,865,354
Open 2025 Filing

Operations Trend

Revenue Growth69th percentile

Revenue, expenses, and net income by year, with the latest filing highlighted.

$30M$20M$10M$0-$10MExpenses 2010: $8,601,2952010Expenses 2011: $8,972,1312011Expenses 2012: $9,733,7702012Revenue 2013: $11,262,111Expenses 2013: $11,031,637Net Income 2013: $230,4742013Revenue 2014: $12,681,986Expenses 2014: $12,332,586Net Income 2014: $349,4002014Revenue 2015: $13,102,693Expenses 2015: $13,415,115Net Income 2015: -$312,4222015Revenue 2016: $14,986,759Expenses 2016: $14,542,720Net Income 2016: $444,0392016Revenue 2017: $15,763,354Expenses 2017: $15,263,904Net Income 2017: $499,4502017Revenue 2018: $15,113,283Expenses 2018: $15,468,515Net Income 2018: -$355,2322018Revenue 2019: $15,242,269Expenses 2019: $15,323,213Net Income 2019: -$80,9442019Revenue 2020: $18,671,521Expenses 2020: $19,772,332Net Income 2020: -$1,100,8112020Revenue 2021: $19,675,412Expenses 2021: $19,538,348Net Income 2021: $137,0642021Revenue 2022: $20,776,179Expenses 2022: $19,280,823Net Income 2022: $1,495,3562022Revenue 2023: $19,136,674Expenses 2023: $19,304,552Net Income 2023: -$167,8782023Revenue 2024: $20,298,175Expenses 2024: $19,355,423Net Income 2024: $942,7522024Revenue 2025: $24,049,986Expenses 2025: $21,261,765Net Income 2025: $2,788,2212025

Highlighted filing

2025

Revenue$24,049,986
Expenses$21,261,765
Net Income$2,788,221
Open 2025 Filing

Filings

Most recent year

2025 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$27,471,802
Liabilities
$1,606,448
Net assets
$25,865,354
Revenue
$24,049,986
Expenses
$21,261,765
Net income
$2,788,221
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$27.5$1.61$25.9$24.0$21.3$2.79
2024Detailed filing. Detailed filing data is available for this year.$26.2$1.90$24.3$20.3$19.4$0.94
2023Detailed filing. Detailed filing data is available for this year.$23.7$1.78$21.9$19.1$19.3$0.17
2022Detailed filing. Detailed filing data is available for this year.$22.1$1.77$20.4$20.8$19.3$1.50
2021Detailed filing. Detailed filing data is available for this year.$22.2$3.36$18.9$19.7$19.5$0.14
2020Detailed filing. Detailed filing data is available for this year.$21.5$4.07$17.4$18.7$19.8$1.10
2019Detailed filing. Detailed filing data is available for this year.$9.59$1.57$8.02$15.2$15.3$0.08
2018Detailed filing. Detailed filing data is available for this year.$9.53$1.98$7.55$15.1$15.5$0.36
2017Detailed filing. Detailed filing data is available for this year.$9.83$1.93$7.90$15.8$15.3$0.50
2016Detailed filing. Detailed filing data is available for this year.$9.23$1.82$7.40$15.0$14.5$0.44
2015Detailed filing. Detailed filing data is available for this year.$8.52$1.56$6.96$13.1$13.4$0.31
2014Detailed filing. Detailed filing data is available for this year.$9.08$1.81$7.27$12.7$12.3$0.35
2013Detailed filing. Detailed filing data is available for this year.$8.52$1.59$6.92$11.3$11.0$0.23
2012Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.94$1.25$6.69$9.73
2011Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.57$1.14$6.43$8.97
2010Facts available. Structured filing facts are available, but richer extracted sections are limited.$7.44$1.19$6.25$8.60
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Jan 1, 2025 to Dec 31, 2025
Signed
Apr 16, 2026
Return Version
2025v4.1
Gross Receipts
$28,101,167
Mission and Program Overview

Mission

We build healthy communities by delivering high quality health and social services in a fiscally responsible manner in the homes and neighborhoods of Massachusetts.

We build healthy communities by delivering high quality health care and support in the homes and neighborhoods of Massachusetts.

Balance Sheet Detail
LineBeginningEndChange
Assets
Investments in Publicly Traded Securities$14,463,624$16,520,583▲ $2,056,959
Savings and Temporary Cash Investments$8,485,342$6,648,677▼ $1,836,665
Accounts Receivable$1,964,324$3,217,543▲ $1,253,219
Land, Buildings, and Equipment, Net$824,350$797,718▼ $26,632
Pledges and Grants Receivable$164,351$144,985▼ $19,366
Prepaid Expenses and Deferred Charges$252,169$87,895▼ $164,274
Intangible Assets$13,678--
Cash and Non-Interest-Bearing Accounts$500$500→ $0
Total Assets$26,193,335$27,471,802▲ $1,278,467
Other Assets Total$24,997$53,901▲ $28,904
Liabilities
Accounts Payable and Accrued Expenses$1,887,369$1,606,448▼ $280,921
Other Liabilities$13,678$0▼ $13,678
Total Liabilities$1,901,047$1,606,448▼ $294,599
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$24,292,288$25,865,354▲ $1,573,066
Total Net Assets Fund Balance$24,292,288$25,865,354▲ $1,573,066
Total Liabilities and Net Assets / Fund Balance$26,193,335$27,471,802▲ $1,278,467

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$678,197$2,472,537$3,150,734
Equipment$39,721$1,073,190$1,112,911
Land$79,800-$79,800
Compensation and Service Providers
Top Officer Pay78th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Holly A ChaffeePresident & CEOFT$298,525$133,574$432,099
Kristin MattsonChief Development OfficerFT$163,269$46,879$210,148
Melissa CantaraCPOFT$140,758$56,857$197,615
Tarah TrainaRnFT$112,509$83,421$195,930
Patricia LamontCFOFT$169,088$6,687$175,775
Lisa WallerRnFT$130,443$34,022$164,465
Amy JoChief Clinical OfficerFT$157,008$4,723$161,731
Lisa J SabacinskiPast CFOFT$48,127$3,856$51,983

Board Members and Trustees

NameTitle
Vera TiceChairman
Norman SczepanskiPast Chairman
Matthew WilliamsVice Chairman
Albert RoseBoard Member
James GondekBoard Member
John OlsonBoard Member
Joseph WarrinoBoard Member
Kregg SpoffardBoard Member
Richard FayBoard Member
Tracy Emerton WilliamsBoard Member
Anne PeepasPast Board Member
Constance FavreauPast Board Member
Edward Manzi JrPast Board Member
John KalinowskiPast Board Member
David TiberiiSecretary
Nancy BouchardTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
HCHB Holdings IncElectronic Medical Record System6688 N Central Expy Ste 800, Dallas, TX 75206$287,609
Wellsky CodingCoding11300 Switzer Bypass, Overland Park, KS 66210$272,206
Montachusetts Regional TransitTransportation1427R Water Street, Fitchburg, MA 01420$174,439
Revenue and Support

Revenue Composition

Contributions and Grants
$964,891
Program Service Revenue
$19,446,023
Investment Income
$3,631,710
Other Revenue
$7,362
All Other Contributions
$94,426
Change in Net Assets
$2,788,221

Audited Revenue Reconciliation

Revenue per Audited Statements
$24,001,346
Revenue Not Reported on Financial Statements
$48,640
Revenue Not Reported on Form 990
$-1,215,155
Total Revenue per Audited Statements
$22,786,191
Total Revenue per Form 990
$24,049,986
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$17,928,034
Other Expenses$3,333,731
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0
Total Fundraising Expense$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$13,410,657$355,812-$13,766,469
Other Employee Benefits$2,122,828$133,344-$2,256,172
Payroll Taxes$1,072,839$78,894-$1,151,733
Current Officers, Directors, Trustees, and Key Employees-$659,857-$659,857
Travel$532,157$5,036-$537,193
Information Technology$458,252$33,699-$491,951
Fees for Services Other$81,774$333,982-$415,756
Office Expenses$215,746$15,865-$231,611
Occupancy$188,719$13,877-$202,596
Other Expenses$130,090$9,567-$139,657
Pension Plan Contributions$93,803--$93,803
Insurance$77,328$5,687-$83,015
Depreciation Depletion$70,091$5,154-$75,245
Fees for Services Accounting-$65,000-$65,000
Fees for Service Investment Mgmnt Fees-$48,640-$48,640
Conferences and Meetings$23,088$1,698-$24,786
Fees for Services Legal-$21,945-$21,945
Advertising$6,946$511-$7,457
Total Functional Expenses$19,428,311$1,833,454$0$21,261,765

Audited Expense Reconciliation

Line ItemAmount
Total Expenses per Form 990$21,261,765
Expenses per Audited Statements$21,213,125
Total Expenses per Audited Statements$21,213,125
Expenses Not Reported on Financial Statements$48,640
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Direct Expenses$9,386
Fundraising Gross Income$3,873
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Executive Breakfast$43,265$2,847-$2,847
Spring Gather & Grow Breakfast$16,050$1,026$153$873
Total Events$59,315$3,873$9,386$-5,513
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, line 11B

“The Form 990 is reviewed by the CEO and CFO and sent to the Finance Committee and Board of Directors prior to filing.”

Form 990, Part VI, Section B, line 12C

“Policy is reviewed annually with the board of directors. Each member is asked to sign an affidavit acknowledging they have read the policy, understand the policy, and are in compliance with the policy.”

Form 990, Part VI, Section B, line 15

“The CEO is reviewed annually by the Board of Directors. The CFO is reviewed annually by the CEO.”

Form 990, Part VI, Section C, line 19

“Upon Request”

Filing and Contact Details

Filer

Filer Name
Care Central VNA & Hospice Inc
EIN
04-2104246
Phone
9786321230
Address
34 Pearly Lane, Gardner, MA 01440

Signing Officer

Name
Holly Chaffee
Title
President and CEO
Phone
9786321230
Signed
2026-04-16
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Holly Chaffee
Formed
1906
Legal Domicile
Ma
Voting Board Members
11
Independent Board Members
11
Employees
249
Volunteers
23

Preparer

Firm
Berry Dunn McNeil & Parker LLC
Address
1000 Elm Street 4th Floor, Manchester, NH 03101
Preparer
Melissa Magoon CPA
Phone
6036697337
Supplemental Narrative

Additional Explanations

Form 990, Part X, Line 10: Land, Buildings, and Equipment:

“Section 1.263(a)-3(n) Election: Care Central VNA & Hospice, Inc. 34 Pearly Lane Gardner, MA 01440 EIN: 04-2104246 Section 1.263(a)-3(n) Election: Care Central VNA & Hospice, Inc. is electing to capitalize repair and maintenance costs under Regulation Section 1.263(a)-3(n).”

Financial Statement Notes

Part X, Line 2:

“The Association is a public charity under Section 501(c)(3) of the Internal Revenue Code (IRC). As a public charity, the Association is exempt from state and federal income taxes on income earned in accordance with its tax-exempt purpose. Unrelated business income is subject to state and federal income tax. Management has evaluated the Association's tax positions and concluded that the Association has no unrelated business income or uncertain tax positions that require adjustment to the financial statements.”

Raw XML AppendixShowing 400 of 766 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt140
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt150
IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt1625805
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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt2140755
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IRS990/Form990PartVIISectionAGrp/OtherCompensationAmt2327204
IRS990/Form990PartVIISectionAGrp/PersonNm0Vera Tice
IRS990/Form990PartVIISectionAGrp/PersonNm1Matthew Williams
IRS990/Form990PartVIISectionAGrp/PersonNm2Nancy Bouchard
IRS990/Form990PartVIISectionAGrp/PersonNm3David Tiberii
IRS990/Form990PartVIISectionAGrp/PersonNm4Richard Fay
IRS990/Form990PartVIISectionAGrp/PersonNm5James Gondek
IRS990/Form990PartVIISectionAGrp/PersonNm6John Olson
IRS990/Form990PartVIISectionAGrp/PersonNm7Albert Rose
IRS990/Form990PartVIISectionAGrp/PersonNm8Kregg Spoffard
IRS990/Form990PartVIISectionAGrp/PersonNm9Joseph Warrino
IRS990/Form990PartVIISectionAGrp/PersonNm10Tracy Emerton Williams
IRS990/Form990PartVIISectionAGrp/PersonNm11Norman Sczepanski
IRS990/Form990PartVIISectionAGrp/PersonNm12Constance Favreau
IRS990/Form990PartVIISectionAGrp/PersonNm13John Kalinowski
IRS990/Form990PartVIISectionAGrp/PersonNm14Edward Manzi Jr
IRS990/Form990PartVIISectionAGrp/PersonNm15Anne Peepas
IRS990/Form990PartVIISectionAGrp/PersonNm16Holly A Chaffee
IRS990/Form990PartVIISectionAGrp/PersonNm17Lisa J Sabacinski
IRS990/Form990PartVIISectionAGrp/PersonNm18Patricia Lamont
IRS990/Form990PartVIISectionAGrp/PersonNm19Kristin Mattson
IRS990/Form990PartVIISectionAGrp/PersonNm20Amy Jo
IRS990/Form990PartVIISectionAGrp/PersonNm21Melissa Cantara
IRS990/Form990PartVIISectionAGrp/PersonNm22Tarah Traina
IRS990/Form990PartVIISectionAGrp/PersonNm23Lisa Waller
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IRS990/Form990PartVIISectionAGrp/TitleTxt1Vice Chairman
IRS990/Form990PartVIISectionAGrp/TitleTxt2Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt3Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt4Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt5Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt6Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt7Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt8Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt9Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt10Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt11Past Chairman
IRS990/Form990PartVIISectionAGrp/TitleTxt12Past Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt13Past Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt14Past Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt15Past Board Member
IRS990/Form990PartVIISectionAGrp/TitleTxt16President & CEO
IRS990/Form990PartVIISectionAGrp/TitleTxt17Past CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt18CFO
IRS990/Form990PartVIISectionAGrp/TitleTxt19Chief Development Officer
IRS990/Form990PartVIISectionAGrp/TitleTxt20Chief Clinical Officer
IRS990/Form990PartVIISectionAGrp/TitleTxt21CPO
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IRS990/MissionDesc0We build healthy communities by delivering high quality health and social services in a fiscally responsible manner in the homes and neighborhoods of Massachusetts.
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