Civic Intelligence

Area Agency of Greater Nashua Inc

990 • Fiscal year 2024 • EIN 02-0377315

Jul 01, 2023 to Jun 30, 2024 • Filed on Mar 27, 2025

Organization Profilewww.gatewayscs.org

View Organization Page

144 Canal StreetNashua, NH 03064

(603) 882-6333

Siviq Scores

Precomputed percentiles for this filing year versus similar nonprofits in the same peer cohort.

Liabilities / Assets

69th percentile

0.43x

Higher debt load relative to assets than 69% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Liabilities / Revenue

44th percentile

0.23x

Higher debt load relative to revenue than 44% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Net Margin

39th percentile

0.7%

Higher net margin than 39% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Top Officer Pay

59th percentile

$300,276

Higher top officer pay than 59% of similar nonprofits.

Top officer pay equals 1.0% of source-year revenue.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Source year 2024

Asset Growth

6th percentile

-13%

Faster asset growth than 6% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Revenue Growth

3rd percentile

-54%

Faster revenue growth than 3% of similar nonprofits.

2024 filings • 501(c)3 • $25M-$50M nonprofits • Annualized from 2023 to 2024

Balance Sheet
Liabilities / Assets69th percentile

Assets

Down

$16,175,394

Down $2,369,748 (-13%) from 2023

Net Assets

Up

$9,231,201

Up $202,476 (+2.2%) from 2023

Liabilities

Down

$6,944,193

Down $2,572,224 (-27%) from 2023

Revenue And Expenses
Liabilities / Revenue44th percentileNet Margin39th percentile

Revenue

Down

$29,751,634

Down $34,993,717 (-54%) from 2023

Expenses

Down

$29,537,610

Down $34,990,336 (-54%) from 2023

Net Income

Down

$214,024

Down $3,381 (-1.6%) from 2023

Historical Trend

Balance Sheet Trend

Asset Growth6th percentile

The highlighted filing sits inside the broader history for assets, liabilities, and net assets.

$20M$15M$10M$5.0M$0Assets 2011: $6,491,650Liabilities 2011: $4,132,322Net Assets 2011: $2,359,3282011Assets 2012: $6,751,713Liabilities 2012: $4,276,358Net Assets 2012: $2,475,3552012Assets 2013: $6,907,041Liabilities 2013: $4,255,845Net Assets 2013: $2,651,1962013Assets 2014: $7,730,413Liabilities 2014: $4,457,259Net Assets 2014: $3,273,1542014Assets 2015: $9,019,767Liabilities 2015: $5,397,186Net Assets 2015: $3,622,5812015Assets 2016: $8,755,181Liabilities 2016: $4,979,686Net Assets 2016: $3,775,4952016Assets 2017: $9,254,490Liabilities 2017: $5,264,681Net Assets 2017: $3,989,8092017Assets 2018: $9,971,990Liabilities 2018: $5,645,775Net Assets 2018: $4,326,2152018Assets 2019: $10,154,219Liabilities 2019: $5,558,947Net Assets 2019: $4,595,2722019Assets 2020: $15,774,603Liabilities 2020: $10,152,218Net Assets 2020: $5,622,3852020Assets 2021: $17,358,631Liabilities 2021: $10,037,769Net Assets 2021: $7,320,8622021Assets 2022: $18,646,209Liabilities 2022: $9,837,137Net Assets 2022: $8,809,0722022Assets 2023: $18,545,142Liabilities 2023: $9,516,417Net Assets 2023: $9,028,7252023Assets 2024: $16,175,394Liabilities 2024: $6,944,193Net Assets 2024: $9,231,2012024

Highlighted filing

2024

Assets$16,175,394
Liabilities$6,944,193
Net Assets$9,231,201
Open 2024 Filing

Operations Trend

Revenue Growth3rd percentile

Revenue, expenses, and net income across loaded years, with this filing highlighted.

$80M$60M$40M$20M$0Revenue 2011: $33,365,173Expenses 2011: $33,218,499Net Income 2011: $146,6742011Revenue 2012: $34,585,878Expenses 2012: $34,469,403Net Income 2012: $116,4752012Revenue 2013: $36,067,538Expenses 2013: $35,894,551Net Income 2013: $172,9872013Revenue 2014: $38,749,377Expenses 2014: $38,132,021Net Income 2014: $617,3562014Revenue 2015: $40,855,951Expenses 2015: $40,506,811Net Income 2015: $349,1402015Revenue 2016: $44,389,986Expenses 2016: $44,234,802Net Income 2016: $155,1842016Revenue 2017: $47,102,693Expenses 2017: $46,892,628Net Income 2017: $210,0652017Revenue 2018: $50,308,441Expenses 2018: $49,974,546Net Income 2018: $333,8952018Revenue 2019: $53,618,086Expenses 2019: $53,349,846Net Income 2019: $268,2402019Revenue 2020: $56,907,301Expenses 2020: $55,879,859Net Income 2020: $1,027,4422020Revenue 2021: $59,697,244Expenses 2021: $58,007,908Net Income 2021: $1,689,3362021Revenue 2022: $65,547,786Expenses 2022: $64,055,604Net Income 2022: $1,492,1822022Revenue 2023: $64,745,351Expenses 2023: $64,527,946Net Income 2023: $217,4052023Revenue 2024: $29,751,634Expenses 2024: $29,537,610Net Income 2024: $214,0242024

Highlighted filing

2024

Revenue$29,751,634
Expenses$29,537,610
Net Income$214,024
Open 2024 Filing
Jump To
Filing Snapshot
Filing Period
Jul 1, 2023 to Jun 30, 2024
Signed
Mar 27, 2025
Return Version
2023v6.0
Gross Receipts
$29,778,652
Mission and Program Overview

Mission

Gateways Community Services believes all people are of great value and strives to be innovative when providing quality supports needed for individuals to lead meaningful lives in their community. The people we serve: infants with developmental delays, children and adults with disabilities, and elders in need of care.

Providers of comprehensive services for elders and people with developmental disabilities.

Balance Sheet Detail
LineBeginningEndChange
Assets
Savings and Temporary Cash Investments$8,512,684$7,123,464▼ $1,389,220
Accounts Receivable$6,953,501$5,695,440▼ $1,258,061
Investments Other Securities$1,594,389$1,614,389▲ $20,000
Prepaid Expenses and Deferred Charges$95,805$94,943▼ $862
Land, Buildings, and Equipment, Net$88,973$71,908▼ $17,065
Cash and Non-Interest-Bearing Accounts$400$400→ $0
Total Assets$18,545,142$16,175,394▼ $2,369,748
Other Assets Total$1,299,390$1,574,850▲ $275,460
Liabilities
Accounts Payable and Accrued Expenses$6,360,568$4,971,329▼ $1,389,239
Other Liabilities$1,138,523$1,305,330▲ $166,807
Escrow Account Liability$499,991$433,255▼ $66,736
Deferred Revenue$1,517,335$234,279▼ $1,283,056
Total Liabilities$9,516,417$6,944,193▼ $2,572,224
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$8,807,541$9,078,282▲ $270,741
Net Assets With Donor Restrictions$221,184$152,919▼ $68,265
Total Net Assets Fund Balance$9,028,725$9,231,201▲ $202,476
Total Liabilities and Net Assets / Fund Balance$18,545,142$16,175,394▼ $2,369,748

Asset Categories

AssetBook ValueDepreciationBasis
Equipment$51,212$477,715$528,927
Leasehold Improvements$20,696$72,089$92,785
Other Land Buildings$0$20,000$20,000
Other Assets Org$1,305,330--
Other Securities$1,614,389--
Compensation and Service Providers
Top Officer Pay59th percentile

Employees

NameTitleFull / Part TimeBaseOtherTotal
Sandra PelletierChief Executive OfficerFT$217,375$82,901$300,276
Timothy LeachChief Financial OfficerFT$138,126$69,620$207,746

Board Members and Trustees

NameTitle
Peggy GilmourPresident
Lisa ScheibVice President
Amy Wheeler TeasDirector
Bob CorcoranDirector
Bonnie DunhamDirector
James McKennaDirector
Jessica WojcikDirector
Joe GamacheDirector
Leah BrokhoffDirector
Lucille JordanDirector
Marc SadowskyDirector
Mark ThorntonDirector
Steve BealsDirector
Tom GaulDirector
Kelly EhrhartPast Director
Lauren PrimmerPast Director
Lou PrimmerPast Director
Richard PietravillePast Director
Jim MoranSecretary
Edgar R CarterTreasurer

Highest Paid Contractors

ContractorServicesLocationCompensation
The PLUS Company IncClient Services19 Chestnut Street, Nashua, NH 03060$5,720,026
Aspire (Formerly IPP)Client ServicesPO Box 1249, Montpelier, VT 05601$3,230,724
Nashua Center for the Multiple HandicapClient ServicesPO Box 1269, Nashua, NH 03061$2,533,980
Easter SealsClient Services555 Auburn Street, Manchester, NH 03103$2,000,907
Summit NHClient Services15 Courtney Lane, Nashua, NH 03062$1,662,740
Revenue and Support

Revenue Composition

Contributions and Grants
$451,094
Program Service Revenue
$28,939,346
Investment Income
$273,950
Other Revenue
$87,244
All Other Contributions
$161,499
Change in Net Assets
$214,024
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$17,359,507
Other Expenses$12,165,604
Total Fundraising Expense$206,350
Grants and Similar Amounts Paid$12,499
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$11,529,810$1,246,551$121,663$12,898,024
Other Employee Benefits$2,317,783$437,218$35,420$2,790,421
Fees for Services Other$2,168,229$425,315$2,442$2,595,986
Payroll Taxes$833,628$112,588$8,950$955,166
Current Officers, Directors, Trustees, and Key Employees-$508,022-$508,022
Occupancy$304,478$119,532$2,528$426,538
Office Expenses$183,479$86,414$3,276$273,169
Travel$234,517$30,229$4$264,750
Pension Plan Contributions$204,745-$3,129$207,874
Other Expenses$130,854$26,027$11,433$168,314
Advertising$61,388$41,158$527$103,073
Insurance$88,671$10,711$702$100,084
Conferences and Meetings$19,555$67,388$95$87,038
Fees for Services Accounting$30,047$19,044$109$49,200
Depreciation Depletion$15,299$1,657$109$17,065
Fees for Services Legal$8,830$5,596$32$14,458
Grants to Domestic Orgs$12,499--$12,499
Total Functional Expenses$26,061,528$3,269,732$206,350$29,537,610
International Activity

Grant and Assistance Recipients

RecipientLocationCategoryPurposeAmount
Area Agency Properties IncNashua, NH501(c)(2)General operating$12,499

International Summary

Offices
0
Employees
0
Spending
$0

International Compliance

Activity in boycott countries
No
Foreign corporation ownership
Yes
Foreign partnership interest
No
Interest in foreign trust
No
Passive foreign investment company interest
No
Transfers to foreign corporations
No
Fundraising, Events, and Gaming
Fundraising activities
Yes
Gaming activities
Yes
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Fundraising Gross Income$94,796
Fundraising Direct Expenses$24,018
Gaming Gross Income$19,466
Gaming Direct Expenses$3,000
Professional Fundraising Fees$0

Fundraising Events

EventGross ReceiptsGross RevenueDirect ExpensesNet Income
Fall 23 Event$68,771$68,771$6,311$62,460
Fall 24 Event$26,025$26,025$2,049$23,976
Total Events$94,796$94,796$24,018$70,778
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
No
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Deferred Compensation$1,305,330
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
Yes
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section A, line 2

“Lou Primmer & Lauren Primmer, Past Directors of the Organization's Board of Directors, have a family relationship”

Form 990, Part VI, Section B, line 11B

“The finance committee will review the 990 and recommend approval to the Board of Directors. The Board of Directors will review and approve Form 990 prior to submission.”

Form 990, Part VI, Section B, line 12C

“The Board of Directors and Key Employees are reviewed annually for conflicts of interest.”

Form 990, Part VI, Section B, line 15

“The Board of Directors annually reviews the salary for the CEO. With respect to the compensation process for officers, an independent consultant completes a salary survey of related industries every 2 years. The survey is reviewed by the personnel committee and the CEO.”

Form 990, Part VI, Section C, line 19

“The Agency makes its governing documents, conflict of interest policy, and financial statements available to the public upon request.”

Filing and Contact Details

Filer

Filer Name
Gateways Community Services Inc
EIN
02-0377315
Phone
6038826333
Address
144 Canal Street, Nashua, NH 03064

Signing Officer

Name
Sandra Pelletier
Title
Chief Executive Officer
Phone
6038826333
Signed
2025-03-27
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Sandra Pelletier
Formed
1983
Legal Domicile
Nh
Voting Board Members
16
Independent Board Members
16
Employees
676
Volunteers
22

Preparer

Firm
Berry Dunn McNeil & Parker LLC
Address
2211 Congress St, Portland, ME 04102
Preparer
Melissa Magoon CPA
Phone
2077752387
Supplemental Narrative

Additional Explanations

Form 990, Part III, line 3

“Direct bill in the state of NH started 7/1/23 Per direct bill, as of 7/1/23 Gateways no longer bills Medicaid on behalf of vendors. Vendors can elect to sign a trading partner agreement with Gateways. The trading partner agreement allows Gateways to bill medcaid as a service on behalf of the vendor.”

Form 990, Part X, Line 10: Land, Buildings, and Equipment:

“Section 1.263(a)-3(n) Election: Gateways Community Services, Inc. 144 Canal Street Nashua, NH 03064 EIN 02-0377315 Section 1.263(a)-3(n) Election: Gateways Community Services, Inc. is electing to capitalize repair and maintenance costs under Regulation Section 1.263(a)-3(n).”

Form 990, Part XI, line 9:

“Change in Beneficial Interest in an Agency Fund 4,772.”

Financial Statement Notes

Part IV, Line 2B:

“The Organization maintains checking accounts for numerous consumers to assist them in managing their money.”

Raw XML AppendixShowing 400 of 861 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/Desc0Adult services have been provided by Gateways Community Services, Inc. for over 40 years through creative supports to people living in their community. We are committed to helping people live safely at home, have desired employment and fully enjoy their lives regardless of disability. We provide many options of support giving you greater choice, control and flexibility to fit your needs. Consumer directed services allows adults to creatively help develop their own daily activities and management of supports with the assistance of family and friends. Adult service coordinators, who are the first and foremost advocates for the person with whom they work, assist the person to access the services or supports they need. They plan a process with the person's team and ensure the goals of the plan are being met. Family support provides information, services and support to families who have a member with a developmental disability living with them.
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IRS990/Form990PartVIISectionAGrp/PersonNm0Peggy Gilmour
IRS990/Form990PartVIISectionAGrp/PersonNm1Lisa Scheib
IRS990/Form990PartVIISectionAGrp/PersonNm2Edgar R Carter
IRS990/Form990PartVIISectionAGrp/PersonNm3Jim Moran
IRS990/Form990PartVIISectionAGrp/PersonNm4Steve Beals
IRS990/Form990PartVIISectionAGrp/PersonNm5Leah Brokhoff
IRS990/Form990PartVIISectionAGrp/PersonNm6Bob Corcoran
IRS990/Form990PartVIISectionAGrp/PersonNm7Bonnie Dunham
IRS990/Form990PartVIISectionAGrp/PersonNm8Joe Gamache
IRS990/Form990PartVIISectionAGrp/PersonNm9Tom Gaul
IRS990/Form990PartVIISectionAGrp/PersonNm10Lucille Jordan
IRS990/Form990PartVIISectionAGrp/PersonNm11James McKenna
IRS990/Form990PartVIISectionAGrp/PersonNm12Marc Sadowsky
IRS990/Form990PartVIISectionAGrp/PersonNm13Mark Thornton
IRS990/Form990PartVIISectionAGrp/PersonNm14Jessica Wojcik
IRS990/Form990PartVIISectionAGrp/PersonNm15Amy Wheeler Teas
IRS990/Form990PartVIISectionAGrp/PersonNm16Kelly Ehrhart
IRS990/Form990PartVIISectionAGrp/PersonNm17Richard Pietraville
IRS990/Form990PartVIISectionAGrp/PersonNm18Lauren Primmer
IRS990/Form990PartVIISectionAGrp/PersonNm19Lou Primmer
IRS990/Form990PartVIISectionAGrp/PersonNm20Sandra Pelletier
IRS990/Form990PartVIISectionAGrp/PersonNm21Timothy Leach
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IRS990/Form990PartVIISectionAGrp/TitleTxt0President
IRS990/Form990PartVIISectionAGrp/TitleTxt1Vice President
IRS990/Form990PartVIISectionAGrp/TitleTxt2Treasurer
IRS990/Form990PartVIISectionAGrp/TitleTxt3Secretary
IRS990/Form990PartVIISectionAGrp/TitleTxt4Director
IRS990/Form990PartVIISectionAGrp/TitleTxt5Director
IRS990/Form990PartVIISectionAGrp/TitleTxt6Director
IRS990/Form990PartVIISectionAGrp/TitleTxt7Director
IRS990/Form990PartVIISectionAGrp/TitleTxt8Director
IRS990/Form990PartVIISectionAGrp/TitleTxt9Director
IRS990/Form990PartVIISectionAGrp/TitleTxt10Director
IRS990/Form990PartVIISectionAGrp/TitleTxt11Director
IRS990/Form990PartVIISectionAGrp/TitleTxt12Director
IRS990/Form990PartVIISectionAGrp/TitleTxt13Director
IRS990/Form990PartVIISectionAGrp/TitleTxt14Director
IRS990/Form990PartVIISectionAGrp/TitleTxt15Director
IRS990/Form990PartVIISectionAGrp/TitleTxt16Past Director
IRS990/Form990PartVIISectionAGrp/TitleTxt17Past Director
IRS990/Form990PartVIISectionAGrp/TitleTxt18Past Director
IRS990/Form990PartVIISectionAGrp/TitleTxt19Past Director
IRS990/Form990PartVIISectionAGrp/TitleTxt20Chief Executive Officer
IRS990/Form990PartVIISectionAGrp/TitleTxt21Chief Financial Officer
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IRS990/FSAuditedInd01
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IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0Gateways Community Services, Inc. believes all people are of great value and strives to be innovative when providing quality supports needed for individuals to lead meaningful lives in their community. The people we serve: infants with developmental delays, children and adults with disabilities, and elders in need of care.
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Document Assets

No mirrored PDF or thumbnail assets are attached yet.

Filings

Displayed year

2024 • Form 990Detailed filing. Detailed filing data is available for this year.

Open filing
Assets
$16,175,394
Liabilities
$6,944,193
Net assets
$9,231,201
Revenue
$29,751,634
Expenses
$29,537,610
Net income
$214,024
Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2024Detailed filing. Detailed filing data is available for this year.$16.2$6.94$9.23$29.8$29.5$0.21
2023Detailed filing. Detailed filing data is available for this year.$18.5$9.52$9.03$64.7$64.5$0.22
2022Facts available. Structured filing facts are available, but richer extracted sections are limited.$18.6$9.84$8.81$65.5$64.1$1.49
2021Detailed filing. Detailed filing data is available for this year.$17.4$10.0$7.32$59.7$58.0$1.69
2020XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$15.8$10.2$5.62$56.9$55.9$1.03
2019Facts available. Structured filing facts are available, but richer extracted sections are limited.$10.2$5.56$4.60$53.6$53.3$0.27
2018Facts available. Structured filing facts are available, but richer extracted sections are limited.$9.97$5.65$4.33$50.3$50.0$0.33
2017XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$9.25$5.26$3.99$47.1$46.9$0.21
2016XML pending. An XML filing is linked for this year, but detailed extraction is still pending.$8.76$4.98$3.78$44.4$44.2$0.16
2015Import issue. A filing source exists for this year, but detailed import did not complete cleanly.$9.02$5.40$3.62$40.9$40.5$0.35
2014Summary only. Only limited summary data is available for this year.$7.73$4.46$3.27$38.7$38.1$0.62
2013Summary only. Only limited summary data is available for this year.$6.91$4.26$2.65$36.1$35.9$0.17
2012Summary only. Only limited summary data is available for this year.$6.75$4.28$2.48$34.6$34.5$0.12
2011Summary only. Only limited summary data is available for this year.$6.49$4.13$2.36$33.4$33.2$0.15