Civic Intelligence

Maine Long Term Care Ombudsman Program

EIN 01-0499084 • 501(c)3 • Augusta, ME

Pub. 78 Eligible

Profile

The maine long-term care ombudsman program's mission is to ensure consumers will be empowered to protect their rights, to assure that the care they receive is of the highest quality and to advocate on their behalf as well as seek system reform.

61 Winthrop StreetAugusta, ME 04330

www.maineombudsman.org

Siviq Scores

Precomputed percentiles relative to similar nonprofits. These scores are descriptive rather than judgmental.

Liabilities / Assets

91st percentile

0.84x

Higher debt load relative to assets than 91% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Liabilities / Revenue

69th percentile

0.23x

Higher debt load relative to revenue than 69% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Net Margin

38th percentile

-0.2%

Higher net margin than 38% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Top Officer Pay

83rd percentile

$151,173

Higher top officer pay than 83% of similar nonprofits.

Top officer pay equals 8.2% of source-year revenue.

501(c)3 • $1M-$5M nonprofits • Source year 2025

Asset Growth

17th percentile

-9.2%

Faster asset growth than 17% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2024 to 2025

Revenue Growth

30th percentile

-3.9%

Faster revenue growth than 30% of similar nonprofits.

501(c)3 • $1M-$5M nonprofits • Annualized from 2024 to 2025

Assets

Down

$503,065

Down $50,839 (-9.2%) from 2024

Liabilities

Down

$423,906

Down $47,934 (-10%) from 2024

Net Assets

Down

$79,159

Down $2,905 (-3.5%) from 2024

Revenue

Down

$1,847,056

Down $74,013 (-3.9%) from 2024

Expenses

Down

$1,849,961

Down $74,487 (-3.9%) from 2024

Net Income

Up

-$2,905

Up $474 (+14%) from 2024

Trend Graphs

Balance Sheet Trend

Grouped bars show assets, liabilities, and net assets across loaded filings.

$1.0M$500K$0Assets 2011: $71,303Liabilities 2011: $63,306Net Assets 2011: $7,9972011Assets 2012: $425,748Liabilities 2012: $417,042Net Assets 2012: $8,7062012Assets 2013: $502,380Liabilities 2013: $417,656Net Assets 2013: $84,7242013Assets 2014: $506,564Liabilities 2014: $415,667Net Assets 2014: $90,8972014Assets 2015: $486,880Liabilities 2015: $425,073Net Assets 2015: $61,8072015Assets 2016: $523,259Liabilities 2016: $464,289Net Assets 2016: $58,9702016Assets 2017: $552,111Liabilities 2017: $489,482Net Assets 2017: $62,6292017Assets 2018: $475,927Liabilities 2018: $414,375Net Assets 2018: $61,5522018Assets 2019: $493,086Liabilities 2019: $417,153Net Assets 2019: $75,9332019Assets 2020: $519,653Liabilities 2020: $434,603Net Assets 2020: $85,0502020Assets 2021: $537,789Liabilities 2021: $451,645Net Assets 2021: $86,1442021Assets 2022: $832,429Liabilities 2022: $743,565Net Assets 2022: $88,8642022Assets 2023: $620,502Liabilities 2023: $535,059Net Assets 2023: $85,4432023Assets 2024: $553,904Liabilities 2024: $471,840Net Assets 2024: $82,0642024Assets 2025: $503,065Liabilities 2025: $423,906Net Assets 2025: $79,1592025

Highlighted filing

2025

Assets$503,065
Liabilities$423,906
Net Assets$79,159

Operations Trend

Revenue, expenses, and net income by year, with the latest filing highlighted.

$2.0M$1.5M$1.0M$500K$0-$500KRevenue 2011: $692,738Expenses 2011: $697,878Net Income 2011: -$5,1402011Revenue 2012: $669,277Expenses 2012: $668,567Net Income 2012: $7102012Revenue 2013: $767,280Expenses 2013: $706,998Net Income 2013: $60,2822013Revenue 2014: $872,665Expenses 2014: $866,493Net Income 2014: $6,1722014Revenue 2015: $991,028Expenses 2015: $1,020,118Net Income 2015: -$29,0902015Revenue 2016: $1,167,904Expenses 2016: $1,170,541Net Income 2016: -$2,6372016Revenue 2017: $1,287,817Expenses 2017: $1,284,158Net Income 2017: $3,6592017Revenue 2018: $1,303,738Expenses 2018: $1,304,815Net Income 2018: -$1,0772018Revenue 2019: $1,317,121Expenses 2019: $1,315,679Net Income 2019: $1,4422019Revenue 2020: $1,236,318Expenses 2020: $1,233,303Net Income 2020: $3,0152020Revenue 2021: $1,252,808Expenses 2021: $1,251,714Net Income 2021: $1,0942021Revenue 2022: $1,471,008Expenses 2022: $1,468,288Net Income 2022: $2,7202022Revenue 2023: $1,798,498Expenses 2023: $1,801,919Net Income 2023: -$3,4212023Revenue 2024: $1,921,069Expenses 2024: $1,924,448Net Income 2024: -$3,3792024Revenue 2025: $1,847,056Expenses 2025: $1,849,961Net Income 2025: -$2,9052025

Highlighted filing

2025

Revenue$1,847,056
Expenses$1,849,961
Net Income-$2,905

Filings

Balance SheetOperations
YearAssetsLiabilitiesNet AssetsRevenueExpensesNet Income
2025Detailed filing. Detailed filing data is available for this year.$0.50$0.42$0.08$1.85$1.85$0.00
2024Detailed filing. Detailed filing data is available for this year.$0.55$0.47$0.08$1.92$1.92$0.00
2023Detailed filing. Detailed filing data is available for this year.$0.62$0.54$0.09$1.80$1.80$0.00
2022Detailed filing. Detailed filing data is available for this year.$0.83$0.74$0.09$1.47$1.47$0.00
2021Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.54$0.45$0.09$1.25$1.25$0.00
2020Detailed filing. Detailed filing data is available for this year.$0.52$0.43$0.09$1.24$1.23$0.00
2019Detailed filing. Detailed filing data is available for this year.$0.49$0.42$0.08$1.32$1.32$0.00
2018Detailed filing. Detailed filing data is available for this year.$0.48$0.41$0.06$1.30$1.30$0.00
2017Detailed filing. Detailed filing data is available for this year.$0.55$0.49$0.06$1.29$1.28$0.00
2016Detailed filing. Detailed filing data is available for this year.$0.52$0.46$0.06$1.17$1.17$0.00
2015Detailed filing. Detailed filing data is available for this year.$0.49$0.43$0.06$0.99$1.02$0.03
2014Detailed filing. Detailed filing data is available for this year.$0.51$0.42$0.09$0.87$0.87$0.01
2013Facts available. Structured filing facts are available, but richer extracted sections are limited.$0.50$0.42$0.08$0.77$0.71$0.06
2012Summary only. Only limited summary data is available for this year.$0.43$0.42$0.01$0.67$0.67$0.00
2011Summary only. Only limited summary data is available for this year.$0.07$0.06$0.01$0.69$0.70$0.01
Latest Filing Detail
Jump To
Filing Snapshot
Filing Period
Oct 1, 2024 to Sep 30, 2025
Signed
Apr 23, 2026
Return Version
2024v5.5
Gross Receipts
$1,847,056
Mission and Program Overview

Mission

The maine long-term care ombudsman program's mission is to ensure consumers will be empowered to protect their rights, to assure that the care they receive is of the highest quality and to advocate on their behalf as well as seek system reform.

Balance Sheet Detail
LineBeginningEndChange
Assets
Land, Buildings, and Equipment, Net$283,402$276,005▼ $7,397
Accounts Receivable$111,163$115,151▲ $3,988
Cash and Non-Interest-Bearing Accounts$131,353$65,805▼ $65,548
Prepaid Expenses and Deferred Charges$24,033$22,069▼ $1,964
Total Assets$553,904$503,065▼ $50,839
Other Assets Total$3,953$24,035▲ $20,082
Liabilities
Mortgage Notes Payable Secured by Investment Property$271,716$262,265▼ $9,451
Accounts Payable and Accrued Expenses$104,140$81,277▼ $22,863
Deferred Revenue$41,518$55,329▲ $13,811
Other Liabilities$54,466$25,035▼ $29,431
Total Liabilities$471,840$423,906▼ $47,934
Net Assets / Fund Balance
Net Assets Without Donor Restrictions$82,064$79,159▼ $2,905
Total Net Assets Fund Balance$82,064$79,159▼ $2,905
Total Liabilities and Net Assets / Fund Balance$553,904$503,065▼ $50,839

Asset Categories

AssetBook ValueDepreciationBasis
Buildings$183,909$90,242$274,151
Land$84,495-$84,495
Other Land Buildings$7,601$3,258$10,859
Compensation and Service Providers

Employees

NameTitleFull / Part TimeBaseOtherTotal
Brenda GallantExecutive DirectorFT$136,744$14,429$151,173

Board Members and Trustees

NameTitle
Roy GedatPresident
Diane BarnesVice President
Betsy DicapuaBoard Member
Diana ScullyBoard Member
Fred FowlerBoard Member
Paul E LinetBoard Member
Sandra ButlerBoard Member
Sharon BerzBoard Member
George RoyTreasurer
Revenue and Support

Revenue Composition

Contributions and Grants
$19,828
Program Service Revenue
$1,826,967
Investment Income
$45
Other Revenue
$216
All Other Contributions
$19,828
Change in Net Assets
$-2,905

Audited Revenue Reconciliation

Revenue per Audited Statements
$1,847,056
Revenue Not Reported on Financial Statements
$0
Revenue Not Reported on Form 990
$0
Total Revenue per Audited Statements
$1,847,056
Total Revenue per Form 990
$1,847,056
Expenses and Functional Allocation

Major Expense Lines

Line ItemAmount
Salaries, Compensation, and Employee Benefits$1,416,384
Other Expenses$433,577
Total Fundraising Expense$63,727
Grants and Similar Amounts Paid$0
Professional Fundraising Fees$0

Functional Expense Allocation

Line ItemProgramManagementFundraisingTotal
Other Salaries and Wages$867,129$120,227$16,772$1,004,128
Fees for Services Other$147,605$3,935-$151,540
Current Officers, Directors, Trustees, and Key Employees$131,173$17,557$2,403$151,133
Other Employee Benefits$133,416$12,076$1,209$146,701
Payroll Taxes$81,637$7,390$740$89,767
Information Technology$50,845$6,066-$56,911
Advertising$4,901-$42,375$47,276
Occupancy$31,940$4,321-$36,261
Pension Plan Contributions$22,422$2,030$203$24,655
Travel$23,834--$23,834
Conferences and Meetings$21,962--$21,962
Fees for Services Accounting$17,532$468-$18,000
Insurance$14,345$1,838$25$16,208
Interest$8,454$1,954-$10,408
Depreciation Depletion$6,515$882-$7,397
Office Expenses$6,750--$6,750
Other Expenses$2,886$3,266-$2,886
Fees for Services Legal$1,060$28-$1,088
Fees for Services Lobbying-$500-$500
Total Functional Expenses$1,603,696$182,538$63,727$1,849,961

Audited Expense Reconciliation

Line ItemAmount
Expenses per Audited Statements$1,849,961
Total Expenses per Audited Statements$1,849,961
Total Expenses per Form 990$1,849,961
Expenses Not Reported on Financial Statements$0
Expenses Not Reported on Form 990$0
Fundraising, Events, and Gaming
Fundraising activities
No
Gaming activities
No
Professional fundraiser used
No

Fundraising and Gaming Totals

Line ItemAmount
Professional Fundraising Fees$0
Political and Lobbying Activity
Political campaign activity
No
Lobbying activity
Yes
Subject to proxy tax
No
Debt and Bond Financing

Other Reported Liabilities

LiabilityAmount
Lease$24,035
Due to State$1,000
Governance and Compliance

Governance Checklist

Compiled or reviewed by an accountant
No
Annual disclosure for covered persons
Yes
Audit committee
Yes
Backup withholding compliance
Yes
Business relationship with 35% controlled entity
No
Business relationship with family members
No
Business relationship with organization members
No
Material changes to governing documents
No
Compensation from other sources disclosed
No
CEO compensation reviewed
Yes
Other officer compensation reviewed
Yes
Conflict-of-interest policy
Yes
Audited financial statements prepared
No
Key decisions subject to board approval
No
Management duties delegated
No

Governance Explanations

Form 990, Part VI, Section B, line 11B

The form 990 is reviewed and approved by the full board of directors prior to the filing of the return.

Form 990, Part VI, Section B, line 12C

The conflict of interest policy is reviewed annually by the board of directors and key management and approved and signed.

Form 990, Part VI, Section B, line 15

THE EXECUTIVE DIRECTOR IS EVALUATED BY THE BOARD OF DIRECTORS EACH YEAR BASED ON PERFORMANCE AND COMPARABLE SALARIES FOR THE POSITION IN SIMILAR ORGANIZATIONS. Form 990, Part VI, Section B, Line 15b: THE EXECUTIVE DIRECTOR RECOMMENDS SALARIES OF OTHER EMPLOYEES WHICH ARE THEN APPROVED BY THE BOARD OF DIRECTORS.

Form 990, Part VI, Section C, line 19

The organization has a file in the central office that contains the form 1023, the latest form 990 and the conflict of interest policy that are all available upon request.

Filing and Contact Details

Filer

Filer Name
Maine Long-term Care Ombudsman
EIN
01-0499084
Phone
2076211079
Address
61 WINTHROP STREET, AUGUSTA, ME 04330

Signing Officer

Name
Brenda Gallant
Title
Executive Director
Phone
2076211079
Signed
2026-04-23
Discuss with paid preparer
Yes

Organization Details

Principal Officer
Brenda Gallant
Formed
1995
Legal Domicile
Me
Voting Board Members
9
Independent Board Members
9
Employees
24
Volunteers
0

Preparer

Firm
Pgm LLC
Address
319 Main Street, Biddeford, ME 04005
Phone
2074155714
Raw XML AppendixShowing 400 of 500 raw XML fields

This appendix keeps the raw XML leaves available for debugging and edge-case review. The human report above is the primary experience.

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IRS990/ActivityOrMissionDesc0THE MAINE LONG-TERM CARE OMBUDSMAN PROGRAM'S MISSION IS TO ENSURE CONSUMERS WILL BE EMPOWERED TO PROTECT THEIR RIGHTS, TO ASSURE THAT THE CARE THEY RECEIVE IS OF THE HIGHEST QUALITY AND TO ADVOCATE ON THEIR BEHALF AS WELL AS SEEK SYSTEM REFORM.
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IRS990/Form990PartVIISectionAGrp/TitleTxt1VICE PRESIDENT
IRS990/Form990PartVIISectionAGrp/TitleTxt2TREASURER
IRS990/Form990PartVIISectionAGrp/TitleTxt3BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt4BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt5BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt6BOARD MEMBER
IRS990/Form990PartVIISectionAGrp/TitleTxt7BOARD MEMBER
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IRS990/InformationTechnologyGrp/ProgramServicesAmt050845
IRS990/InformationTechnologyGrp/TotalAmt056911
IRS990/InsuranceGrp/FundraisingAmt025
IRS990/InsuranceGrp/ManagementAndGeneralAmt01838
IRS990/InsuranceGrp/ProgramServicesAmt014345
IRS990/InsuranceGrp/TotalAmt016208
IRS990/InterestGrp/ManagementAndGeneralAmt01954
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IRS990/InterestGrp/TotalAmt010408
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IRS990/InvestmentInJointVentureInd00
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IRS990/LegalDomicileStateCd0ME
IRS990/LoanOutstandingInd00
IRS990/LobbyingActivitiesInd01
IRS990/LocalChaptersInd00
IRS990/MaterialDiversionOrMisuseInd00
IRS990/MembersOrStockholdersInd00
IRS990/MethodOfAccountingAccrualInd0X
IRS990/MinutesOfCommitteesInd01
IRS990/MinutesOfGoverningBodyInd01
IRS990/MissionDesc0THE MAINE LONG-TERM CARE OMBUDSMAN PROGRAM'S MISSION IS TO ENSURE CONSUMERS WILL BE EMPOWERED TO PROTECT THEIR RIGHTS, TO ASSURE THAT THE CARE THEY RECEIVE IS OF THE HIGHEST QUALITY AND TO ADVOCATE ON THEIR BEHALF AS WELL AS SEEK SYSTEM REFORM.
IRS990/MoreThan5000KToIndividualsInd00
IRS990/MoreThan5000KToOrgInd00
IRS990/MortgNotesPyblScrdInvstPropGrp/BOYAmt0271716
IRS990/MortgNotesPyblScrdInvstPropGrp/EOYAmt0262265
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IRS990/NetUnrelatedBusTxblIncmAmt00
IRS990/NoDonorRestrictionNetAssetsGrp/BOYAmt082064
IRS990/NoDonorRestrictionNetAssetsGrp/EOYAmt079159
IRS990/NondeductibleContributionsInd00
IRS990/OccupancyGrp/ManagementAndGeneralAmt04321
IRS990/OccupancyGrp/ProgramServicesAmt031940
IRS990/OccupancyGrp/TotalAmt036261
IRS990/OfficeExpensesGrp/ProgramServicesAmt06750
IRS990/OfficeExpensesGrp/TotalAmt06750
IRS990/OfficerMailingAddressInd00
IRS990/OperateHospitalInd00
IRS990/Organization501c3Ind0X
IRS990/OrganizationFollowsFASB117Ind0X
IRS990/OtherAssetsTotalGrp/BOYAmt03953
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IRS990/OtherChangesInNetAssetsAmt00
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IRS990/OtherEmployeeBenefitsGrp/ManagementAndGeneralAmt012076
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IRS990/OtherExpensesGrp/Desc0SUPPLIES
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IRS990/OtherExpensesGrp/Desc2MISCELLANEOUS
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IRS990/OtherExpensesGrp/ProgramServicesAmt22150
IRS990/OtherExpensesGrp/ProgramServicesAmt32886
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IRS990/OtherExpensesGrp/TotalAmt25416
IRS990/OtherExpensesGrp/TotalAmt32886
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IRS990/ReportLandBuildingEquipmentInd01
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IRS990/ReportOtherLiabilitiesInd01
IRS990/ReportProgramRelatedInvstInd00
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IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus3YearsAmt01469310
IRS990ScheduleA/GiftsGrantsContriRcvd170Grp/CurrentTaxYearMinus4YearsAmt01248160
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IRS990ScheduleA/TotalSupportAmt02747384
IRS990ScheduleA/UnrelatedBusinessNetIncm170Grp/CurrentTaxYearMinus4YearsAmt01281
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IRS990ScheduleB/ContributorInformationGrp/ContributorBusinessName/BusinessNameLine10RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorNum0RESTRICTED
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IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/City0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/State0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/ContributorUSAddress/ZIPCode0RESTRICTED
IRS990ScheduleB/ContributorInformationGrp/TotalContributionsAmt0RESTRICTED
IRS990/ScheduleBRequiredInd01
IRS990ScheduleC/DirectContactLegislatorsAmt03620
IRS990ScheduleC/DirectContactLegislatorsInd01
IRS990ScheduleC/GrantsOtherOrganizationsInd00
IRS990ScheduleC/MailingsMembersInd00
IRS990ScheduleC/MediaAdvertisementsInd00
IRS990ScheduleC/NotDescribedSection501c3Ind00
IRS990ScheduleC/OtherActivitiesAmt0500
IRS990ScheduleC/OtherActivitiesInd01
IRS990ScheduleC/PaidStaffOrManagementInd01
IRS990ScheduleC/PublicationsOrBroadcastInd00
IRS990ScheduleC/RalliesDemonstrationsInd00
IRS990ScheduleC/SupplementalInformationDetail/ExplanationTxt0The Organization does a limited amount of lobbying in the form of testifying on certain legislation that directly affects the organization and the clients that they serve. The other expense consist of lobbying registration fees.
IRS990ScheduleC/SupplementalInformationDetail/FormAndLineReferenceDesc0Part II-B, Line 1:
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IRS990ScheduleC/VolunteersInd00
IRS990ScheduleD/BuildingsGrp/BookValueAmt0183909
IRS990ScheduleD/BuildingsGrp/DepreciationAmt090242
IRS990ScheduleD/BuildingsGrp/OtherCostOrOtherBasisAmt0274151
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IRS990ScheduleD/OtherLandBuildingsGrp/OtherCostOrOtherBasisAmt010859
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IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc0DUE TO STATE
IRS990ScheduleD/OtherLiabilitiesOrgGrp/Desc1LEASE
IRS990ScheduleD/RevenueNotReportedAmt00
IRS990ScheduleD/RevenueNotReportedFinclStmtAmt00
IRS990ScheduleD/RevenueSubtotalAmt01847056
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IRS990ScheduleJ/AnyNonFixedPaymentsInd00
IRS990ScheduleJ/BoardOrCommitteeApprovalInd0X
IRS990ScheduleJ/CompBasedOnRevenueOfFlngOrgInd00
IRS990ScheduleJ/CompBsdNetEarnsFlngOrgInd00
IRS990ScheduleJ/CompBsdNetEarnsRltdOrgsInd00
IRS990ScheduleJ/CompBsdOnRevRelatedOrgsInd00
IRS990ScheduleJ/EquityBasedCompArrngmInd00
IRS990ScheduleJ/InitialContractExceptionInd00
IRS990/ScheduleJRequiredInd01
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/BonusFilingOrganizationAmount00
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IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompensationFlngOrgAmt04266
IRS990ScheduleJ/RltdOrgOfficerTrstKeyEmplGrp/DeferredCompRltdOrgsAmt00

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